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Goddard 101 Course
The Human Brand
Early Childhood Development
Licensing by state

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Introduction to Onboarding (May think of a difference name)

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Introduction to Onboarding (May think of a difference name)

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Balancing your schedule: OLE
1 hour Conference Call

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OLE: Licensing

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ANO initial Competitive Comparison Competitive Shops

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ANO initial Competitive Comparison Competitive Shops

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OLE: Competitive Comparison

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OLE:  The Relationship

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The Relationship I

Presenter:  DJC

Back up:  Stephanie or Renee

Recipe for Success:

Presenter: DJC

Back up:  FC

Hiring your Director

Presenter: Tracey

Back up: DJC

Ed program:

Presenter: Tracey

Back up:  DJC

Ed program II:  Intro to F.L.EX.

Presenter:  DJC

Back up: Kathryn

Lead Management: Phones

Presenter: DJC

Back up: Margaret Muroni / Dana Coleman - Role Play

Competitive Comparison I:

Provide to both new and transfer schools

How to competitive shop via web, phone, and tour

Presenter:  DJC

Back up:  FC

ADA: Q&A

Presenter: Cynthia Turner

Back up: Dani LaBree

Building Community Reputation

Presenter: Jenna Lazarro

Back up:  TBD

Your next 6 months

Presenter: Michelle Reese

Back up:  Openings FC

FMS Lead management

Presenter:  DJC

Back up:  FC

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Personnel Mgmt  Part I - Vision

Marketing I (Phase I version)

Presenter: Michelle Reese

Back up: Account Exec. TBD

Playgrounds

Presenter: Dave Snyder

Back up: Rorie Wells

NEW SESSION: Competitive Comparison II

Provide to both new and transfers

How to consistently position as leader in specific market

Deeper dive into specific market school offerings

Presenter: Donna Crosson

Back up: FC

Enrollment I ( Add a Pre-enrollment events element)

Presenter: Eric Walker 2-3 hrs

Back-up: Franchisee TBD: possibly Harrisburg, NJ or Hockessin DE market? Get Linda's recommendation

SME for Pre-enrollments:  FC

Crisis Management

Presenter: Sue Adair

Back up: Tracey Grill

Retention I: Web of Retention

Presenter: DJC

Back up: TBD

Marketing II (Phase II version)

Presenters:  Gina/Jenna

Back ups:  Account Exec. TBD

EIP: Introduction

Presenter: Kate

Back up: Sam

FMS:  Operations Management

SME: FC Mgmt

Presenter: FC Mgmt

Back up: FC

Legal

Presenter:  Cynthia

Back up: Dani

Getting Ready Scenarios

Presenter: Michelle Reese/John Hamiltonn

Back up: John Hamilton/DJC facilitator

Presentation Skills:  Role play

Presenters: DJC and FC

Individual Role Play Sessions

Presenter:  DJC and FC

Back up:  Stephanie

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DAY 1
Executive Welcome: Dennis
Personnell Management II

Presenter: Karie

Beth/DJC back-up

Q&A lunch with Rich

NEW SESSION Personnel Management: Train the trainer for Franchisees added

SME's HR and Karie

Presenters:  HR/Karie

This is a good opportunity for inorporating current discussion board topics about hiring/retention

Day 2
Executive Welcome: Chris

F.L.EX. II Full day

Presenter: DJC AM

Presenter: Laura/Kathryn PM

Q&A lunch with management team

Day 3

Enrollment II Full Day-with franchisee visits added

Presenter 1/2 day Eric

DJC or Franchisee backup

1/2 school visit w/agenda objectives outlined

Class is split with some having AM visits with PM Eric and then reverse

NEW SESSION Operations: A day in the life Activity following visitation afternoon as self study due on day

Introduced during live

Self-study work submitted by 1 week out deadline

Day 4
Financials: Bob

Retention II half day

Presenter: DJC

Back up  Stephanie

This is a good opportunity to incorporate current relevant discussion board topics

Franchisee lunch as a group on their own
Franchisee photos

Role play: half day

Facilitator:  DJC

Back up: Stephanie

Day 5

Role Play: Differentiation Activity

Faciliator:  DJC

Back up: Stephanie, Kristin

Health &Safety Activity 2 hours

Presenter:  Heather

Back up: Kristin

Health & Safety Q&A Lunch 1/2 hour

The Brand

Presenter DJC

Back up: Kristin ?

This is a good opportunity to incorporate relevant discussion board topics

Dismiss at 4pm for evening flights

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