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Introduce challenging behaviours including their triggers and conflict resolution

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All:
Identify types of challenging behaviour in different HSC settings

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Most:
Identify triggers and possible underlying reasons behind challenging behaviour

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Some:
Identify and describe ways to de-escalate and resolve challenging behaviour

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In groups identify as many examples of challenging behaviour as you can. Draw from your own experience from work placements, jobs or even TV and film.

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Watch the video and think about how you would handle the situation if you were the doctor.

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Read the scenario and answer the questions

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Recap L.Os