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Attempt to get policy/method changed

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People not wanting to accept that processes may need to change / update.

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if we ID lessons to learn / learnt, will it actually instigate action?

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Inertia and lack of personnel/funding

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Implement a process to ensure it doesn't happen again

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Subject matter experts, keepers of the purse, policy / legislation makers

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Those who hold the purse-strings

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As soon as a bit of work is 'finished' we are on to something else (or 4 other things in most cases)

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Time

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make the process compulsory. we may then get consistency and recognition that there are steps to take

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We really need some kind of centralised repository, ideally searchable, where outcomes can be recorded and referred to.

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share the findings of any lessons learned with everyone involved - is as many formats as possible. Can we have a dedicated area on the Intranet? A database to search?

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NRW plan projects in a generally 'waterfall' approach and we need to move to a more agile approach of numerous iterations with lessons learned feeding into each iteration

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Paying lip service to the "lessons learned" isn't really good enough

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record and understand methodology- resource to document methodology must be built in

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data about data

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the work isnt finished until you have evaluated it

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time to engage with staff

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need to be engaged in the process

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To get input from others, to ask the right questions, to bring the the results of evaluation together

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We don't really value tacit knowledge. When someone leaves the organisation, we lose all their knowledge and experience so we make the same mistakes again.

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to make sure what was produced was fit for purpose

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good discussion about ensuring people understand scientific terms:
expand this to "defining the terms" for the entire cycle. terms such as e.g. "evaluate"

Also define what various terms don't mean

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xyz conmment