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Scheduler Script:  Good morning/afternoon.  This is ___________from The College of the Florida Keys COVID vaccine site.  We are calling to schedule an appointment for you to receive the vaccine.  Can you confirm that you are 65 or older?  (If no, please let the person know that per the Governor's orders, they are not eligible in the State of Florida at this time).  We will be administering the ___________ vaccine on _________ date.  Are you available to come in that day?  Yes - great.  How about ______(time)?  (If no, please let them know the person know their name will remain on the list for the next scheduled date which is to be determined).  You’ll need to bring your ID and arrive at the appointment time.  If you arrive early, please wait in your car until it is time for your appointment.  We will have plenty of help available should you need assistance.  We are not accepting walk-ins at all, so please don’t bring others with you in the hopes of getting the vaccine.  Upon arrival, we will check your temperature, so if you feel ill, please do not come to the campus.  If you need to cancel, please call _________________.  We look forward to seeing you on ____________(date) at ______(time) at The College of the Florida Keys (5901 College Rd. on Stock Island).  Have a great day!

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Get vaccinated. Get your smartphone. Get started with v-safe.

V-safe is a smartphone-based tool that checks in on you after your COVID-19 vaccination. Your participation helps keep COVID-19 vaccines safe - for you and for everyone.
If you got vaccinated in the last 6 weeks, you can participate in v-safe!
It takes just a few minutes to register and get started. All you need is your smartphone and information about the COVID-19 vaccine you received. This information can be found on your vaccination record card. If you cannot find your card, please contact your healthcare provider.

1. Register for v-safe

Enter basic information about yourself and follow the prompts to set up your account.

2. Enter your vaccine information

Tell us which COVID-19 vaccine you received and when you got it.

3. Start your health check-ins!

You will receive text reminders when it is time to complete your health check-ins.

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V-safe is a smartphone-based tool that checks in on you after your COVID-19 vaccination. Your participation helps keep COVID-19 vaccines safe - for you and for everyone. If you got vaccinated in the last 6 weeks, you can participate in v-safe! It takes just a few minutes to register and get started.

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Patient needs to return with this for their second dose and then keep it as proof of vaccination afterwards

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1.     Ensure paperwork and information sheet is present

2.     Escort recipient to vaccine area and seat them at open table

3.     Collect prefilled vaccine from the medication room and carry it in provided container

4.     Tables will flip a card from green to red when they are out of vaccine, after they’ve done so give them 3 more doses

5.     Note how many doses are on the tables in circulation when returning to the med room for more vaccine and tell the staff there so they know how much more to draw up

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1.     Ask recipient to confirm name, date of birth

2.     Review questions and call for site supervisor if questionable for vaccine

3.     Ensure that patient has not received any vaccine, including flu shot and COVID vaccine, within the past 14 days. If they have, call for site supervisor

4.     If patient has notated allergies verify whether the reaction necessitated the use of an epi pen. If they have used an epi pen for any allergy, ensure it is noted on the form and that the flow coordinator is aware as the patient will stay in observation for 30 minutes.

5.     Print, sign, and date consent form and circle title. If information is not pre-filled, add lot number and expiration date per the example.

6.     Complete Vaccine Card with patient name, date of birth, vaccine type, lot number, date of first dose, location- CFK, and return date (back of card)

7.     Inform patient of type of vaccine

8.     Inform patient of return date for second dose

9.     Ask arm preference, note arm preference on consent form

10.  If hx of anaphylactic reaction, ask patient to remain for 30 minutes.  If no hx of reaction, inform patient of 15-minute wait post vaccine.

11.  Don gloves

12.  Cleanse site

13.  Administer vaccine

14.  Apply band aid

15.  Hand consent form, vaccine card, & information sheet to patient and send them to observation area (flow coordinator will escort)

16.  Vaccine Flip Cards will be provided (red on one side and green on the other).  When out of doses, flip card to red and additional doses will be provided.

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1.     Ensure patient has consent form, card, information sheet

2.     Escort patient to observation area check-in reminding them that they need to stay 15 minutes

3.     If vaccinator informs you that the patient uses an epi pen, inform the check-in counter

4.     Assist with Flow Coordinator A when they are retrieving vaccine

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1.     Welcome patient to observation

2.     Collect consent form and verify completion paying particular attention to ethnicity, first or second dose, injection site, vaccinator signature and title, lot number, and patient consent signature. If patient handwriting is ineligible, print patient name on form with appropriate spelling.

3.     Remind patient of return date and tell them to bring card on return date

4.     Seat patient and ask them to remain for 15 minutes (30 if hx of anaphylactic reaction)

5.     Explain the enrollment process and assist with QR code and data entry if needed.  This is optional but encouraged.  Explain that this is the way the CDC will track any adverse outcomes.

a.     For VSAFE website: On an iphone, unlock the phone and point the camera at the QR code and a website link will automatically appear on the top of the screen. Tap the banner and you will be directed to the CDC’s VSAFE website.

b.     On a smartphone, go to vsafe.cdc.gov

c.      Patient fills in name, date of birth and phone number and will then be texted a registration link. They must use the link to verify their phone number in order to fully register. They will then receive a daily text check in for the first week and a weekly text check in thereafter as well as a reminder for their second dose.

d.     They do not need to reregister for their second dose.

6.     Circulate periodically to make sure no one is feeling ill.  If symptoms of adverse reaction are present (short of breath, rash, pain, headache, chest pain, dizziness, or any new complaints), call for site supervisor.

7.     When 15/30 minutes have passed, patient is free to go.  No need to check-out.

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1.     Prepare multiple doses per station at the beginning of the shift

2.     Label each syringe with the time the dose expires, 6 hours from when the first dose was removed from the vial

3.     When the vial is empty dispose in the sharps container

4.     Do not open a new vial if the number of doses in circulation exceeds the remaining number of appointments towards the end of the day. Do not open a new vial if there are less than 6 doses needed. Contact site supervisor with questions

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1.     Verify that all stations have been set up appropriately with placards and necessary equipment (epi pens and radios are available etc.)

2.     Before personnel go to their designated areas ensure that everyone knows the date, the lot number in circulation, expiration for that lot number, and the return date. Ensure that everyone knows to notate CFK on the vaccine cards for vaccine location.

3.     Ensure that all volunteers are familiar with the paperwork they will be responsible for and that an example form is available to them.

4.     Be aware of the 6-hour expiration on the syringes in circulation to ensure that doses nearing the end of their window are used first.

5.     Patients who received another vaccine within the past 14 days cannot receive the vaccine, patients should be told when the date is that they can reschedule their appointment.

6.      Patient’s showing active signs of illness, especially COVID, need to return when they are no longer ill or in two weeks.

7.     Patients who are 64 but turning 65 within the calendar year are eligible under the Governor’s order to receive the vaccine, anything younger is ineligible unless they also meet other criteria.

8.     Towards the end of the scheduled appointments coordinate with the medication room staff to determine how many doses are still in circulation with respect to how many remaining doses are needed to determine if and how many remaining vials should be opened.

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Lot number and expiration are on a placard at each station
Date is today
Location is CFK
Return date is 21 for Pfizer and 28 for Moderna

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1.     Welcome recipient

2.     Confirm appointment.  If no appointment, direct to website (linked below) for future appointment options OR collect name, age, and telephone number if no internet access (use notebook provided)

3.     Check identification

4.     If form is completed, check briefly for completion (see separate document) CONFIRM AGE, BIRTH YEAR 1956 OR EARLIER

5.     If form is not completed, provide form on sanitized clipboard, and provide sanitized pen

6.     Provide instructions for completion (see separate document) – direct recipient to picnic table away from reception desk to complete and ask them to return to desk once form is filled out

7.     Provide vaccine information sheet

8.     Instruct recipient to follow flow coordinator to vaccine area

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1.     Welcome recipient

2.     Confirm appointment time – if early, ask recipient to remain in car until appointment time

3.     Take temperature and ensure patient isn’t feeling ill (fever, cough, difficulty breathing, aches)

4.     Provide mask if not already in place and ensure mask is on

5.     Ask if assistance needed and escort to reception area via wheelchair or golf cart if needed

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a.     For VSAFE website: On an iphone, unlock the phone and point the camera at the QR code on the second page of the information packet and a website link will automatically appear on the top of the screen. Tap the banner and you will be directed to the CDC’s VSAFE website.

b.     On a smartphone, go to vsafe.cdc.gov

c.      Patient fills in name, date of birth and phone number and will then be texted a registration link. They must use the link to verify their phone number in order to fully register. They will then receive a daily text check in for the first week and a weekly text check in thereafter as well as a reminder for their second dose.

d.     They do not need to reregister for their second dose.

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Welcome to the CFK Covid Playbook! Here you'll find guidelines for your position of the day, FAQs, and example referrals. Thank you so much for joining us in this historic endeavor. If you have any questions at all, contact the site supervisor.

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What can I expect after getting the vaccine?

The most common side effect is soreness in the arm at the injection site. This is why your vaccinator will tell you to relax your arm, it helps minimize any soreness. Other common side effects include pain and swelling at the injection site, as well as fever, chills, tiredness and a headache. To help with any soreness there are a few CDC recommendations: a cold wet cloth at the site, exercising the arm, and tylenol or ibuprofen. It’s not recommended that you take tylenol anticipating soreness but rather you wait until you need it. Drinking plenty of fluids will help with any side effects after the fact.

When do I call the doctor?

If the redness or tenderness where you got the shot increases after 24 hours

If your side effects are worrying you or do not seem to be going away after a few days

If you think you’re having a severe allergic reaction or have any difficulty breathing after getting the vaccine, call 911

Where do I get my second dose?

The date for your second dose is on the back of your COVID Passport Card. It’s 21 days for Pfizer and 28 days for Moderna. On that day return to the same place at the same time and your dose will be ready for you, there’s no need to make an appointment.

Do I need to make an appointment for my second dose?

No, on the date noted on your card you will have a standing appointment for the same time as your first appointment at the CFK campus.

If I have severe allergies can I still get the COVID vaccine?

If you have any concerns about getting the vaccine you should discuss getting it with your primary care provider. There are currently no anaphylactic allergies that bar you from getting either Pfizer or Moderna.

If someone has a “yes” box checked on their intake form should they still get the vaccine?

If you or the patient are unsure about whether or not to give the vaccine, ask the site supervisor and ask the patient if they’ve discussed getting the vaccine with their primary care provider.

If I had my flu shot last week can I still get the vaccine today/ When can I get my flu shot?

You can not get this vaccine if you have had any vaccines, including a different COVID vaccine, the flu shot, and tetanus shots, within the past 14 days. There are no exceptions. You should not get a vaccine within two weeks after the COVID vaccine. Because of this two week before or after window, you should not get your flu shot until two weeks after your second dose. This is because if you wait until two weeks after the first dose it will then infringe on the two week rule before the second dose and interfere with receiving the second dose of the vaccine.

Should I still get the vaccine if I’ve had COVID?

Yes, it is still recommended to get the COVID vaccine even if you’ve already had COVID.

Why can’t I get the vaccine within two weeks of testing positive for COVID?

We ask that patients not arrive to the site if they’re ill or have tested COVID positive within two weeks because it’s necessary to quarantine for two weeks after testing positive for COVID. Thus one should not get their vaccine until after they’ve finished quarantining.

If I have side effects after the first dose should I still get the second dose?

With most COVID-19 vaccines, you will need 2 shots in order for them to work. Get the second shot even if you have side effects after the first shot, unless a vaccination provider or your doctor tells you not to get a second shot. Side effects may feel like flu and even affect your ability to do daily activities, but they should go away in a few days.

Do I still have to wear a mask now that I’ve gotten the vaccine?

Yes. The vaccine does not provide immediate coverage and doesn’t hit its full capacity until after the second dose. All of the precautions you’ve been using are still necessary for the first ten days. After that window it’s still necessary to follow local and state guidelines as well as posted signage in businesses.