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Mr. Ranggi Lukfi Aprilianzah, Social Worker, Church World Service

Liberty Society Indonesia, a social enterprise in the fashion industry, upholds women's empowerment and ethical business value by  giving opportunities for around 70 refugee women to learn sewing by conducting workshops.

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Dr. Joel Buenaventura, Philippines, Medical Officer, Department of Health

In 2017, we established an Inter-Agency Steering Committee (IASC) on the Protection of Persons of Concern in the Philippines. The 4 TWGs of the IASC reflects what Max describes as 4 areas of durable solutions: 1- Documentation and Coordination TWG - (Civil-Political) 2 - Health and Welfare TWG (Socio-Cultural) 3 - Self Reliance TWG (Economic) and 4- Access to Justice TWG (Legal).

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Mrs Jiselle Cox, Founder and President, Freely Give Foundation

The Government of Trinidad and Tobago in 2019 conducted a registration for Venezuelan migrants which would give them access to work and live for 6 mths with possible extention. However, at the end of the exercise, there were over 16,000 Venezuelans registered, but the United Nations reported that over 40,000 in the country. Having said that, data collection can be  intimidating in some cases.

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Ms Irena Mitrovska, Psychologist for asylum, migration, human trafficking, integration and more, Center for social work, Ministry of Labor and Social Policy

Asylum seekers in Skopje, North Macedonia have access to legal aid, accommodation, food, health care and psychosocial support. After 9 months of submitting an asylum application, if no decision is made, they can work, but in practice this does not happen due to the lack of a social security number. In fact, the lack of a social security number prevents them from opening a bank account, getting a job, or getting a school certificate. For the same reason, vaccination of asylum seekers was difficult.

Unaccompanied minors are immediately assigned an ex-officio guardian, provided with medical assistance if needed, accommodation, food and clothing, enrolled in school, and involved in activities organized at the Reception Center and the Red Cross.

A team from the Center for Social Work makes an assessment of the best interest of a child, after which a decision is made for accommodation, and most often children under 14 are placed in a foster family.
At the moment when аsylum seekers acquire the status of persons under subsidiary protection, they receive a social security number and have the same rights as the citizens of North Macedonia, access to social protection rights, to the labor market, to health care. The Red Cross helps in the process of integration of persons.

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Mr. John D. Phiri, Senior Registration Assistant, Department of Refugees

So far in Malawi we have implemented livelihood programme in the camp. The programme is being implemented by Local non-governmental organization. Both refugees and Malawians are benefiting from the programme on the ratio of 40% host community and 60% Refugees. We have pig, children, goats, squirrels, mushroom production, other value addition products like sausage and yoghurt Production. The
beneficiaries are arranged in groups. They are trained in business management, open group account and keep the proceedings from the sales in the bank. They graduate after eight months. After their period has elapsed, they share the money and start their own individual businesses.

We have two irrigation scheme in the host community benefited by refugee and host community. They share the land for host community and the owners are given bags of fertiliser to assist them in farming as
well the refugees.

The second thing is that refugees are in all areas of Malawi. they are doing their business free and live in harmony with host community. Though we have encampment policy, but refugees secured jobs in various
hospitals. they are free to access treatment anywhere in Malawi. We also have Health center in the Camp that saves both refugees and host community. Due to CIVID-19 we have quarantine center for new arrivals where they are accommodated for 10 days, tested COVID-19 before discharged into the camp. Once tested positive, they are transferred to Isolation center, monitored closely until they recover. The isolation center is installed with Oxygen machine to use if situation may go waste. It accommodates both host and refugees community.

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Mr. Richard Niyonzima, Town Clerk, Bunagana Town Council

In Uganda, refugees access health services from the nearby government health facilities as other nationals. Other Social services are either accessed from the nearby facilities eg Primary Schools under UPE or some refugees are assisted by some NGOs/ programs to access the services. Eg the Refugee Law Project assists refugees to access legal aid; Windle Trust helped refugees to access higher education.

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Ms. Parvina Munovarova, Associate Protection Officer, UNHCR

Refugees are included in the social protection scheme, and are able to access to central level services and the universal health insurance. The government co-shares the medical interventions of required. There is no access to all municipality services, currently the UNHCR is advocating to include refugees in these services. There are issues regarding practical access as the authorities grant access only to certain services due to a lack of awareness.

Volunteering network: the UNHCR and its social partner World Vision have established a community group of facilitators (15) the majority are refugees. They cover the main languages spoken by refugees in Georgia, and raise awareness on the rights and responsibilities of refugees in the country and share info with the larger community, and conduct peer-to-peer workshops. This initiative has reached 90% out of the total population of concern.

Regional group event in Europe, 150 participants. Refugee-led event. Community facilitators participated, shared their experience and skills capacities.

Youth-led organization. Refugees and youth, volunteering activities, language teaching, local youth engagement.

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Mr. Mohamed Aljubouri, Head of Planning and Follow Up Unit, Council of Ministers Secretariat-The Joint Coordination and Monitoring Centre

Many humanitarian organizations conduct Cash for Work. They select individuals based on certain criteria to help them get cash to help them.

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Mr. Mohanmed Aljubouri, Head of Planning and Follow Up Unit, Joint Coordination and Monitoring Centre (JCMC)

Regarding the rights of IDPs, the government has created a mechanism to grant IDs to children who were born in areas that were controlled by ISIS.

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Mr. Mohamed Aljubouri, Head of Planning and Follow Up Unit, Council of Ministers Secretariat - The Joint Coordination and Monitoring Centre

In Iraq in partnership with the IOM and other humanitarian actors have been able to create community resource centers to help IDPs and returnees get the required help and referral to relevant agencies.

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Mr. Richard Effiong, Protection Associate, UNHCR

I work with refugees in the southern part of Nigeria where the refugees hold prima facie status. UNHCR works with the government to expand access  to essential services to refugees.

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Mr. Richard Effiong, Protection Associate, UNHCR

In order to address possible cases of statelessness, UNHCR is working with the National Population Commission in Nigeria to provide birth registration to children of persons affected by the ceding of the disputed Bakassi peninsula so the children dont become stateless.

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Ms. Ola Omolara Erinfolami, South-West Zonal Coordinator, National Commission for Refugees, Migrants and Internally Displaced Persons

The Federal Government issued an order through the Central Bank (CBN) to open account for refugees. The National Commission for Refugees, Migrants and Internally Displaced Persons also give recommendation letter to Refugees as additional document to open account.

Also, micro credits are given to refugees to aid their various vocation/trade.

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Ms Ola Omolara Erinfolami, South-West Zonal Coordinator, National Commission for Refugees, Migrants and Internally Displaced Persons

In Nigeria, Refugees have Health Insurance Scheme, Education Scholarship for Refugees children, health screening, community dialogue through ''TOWN HALL MEETINGS'' with refugees etc.

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Mr. Belay Wordofa, Acting Head, Ethiopian Orthodox Church-Development and Inter Church Aid Commission/ (EOC-DICAC)

In Ethiopia, refugees' cash-based intervention via bank (CBI) becomes possible due to the support of banks who initiated the issuance of bank accounts to refugees, which had never been the case before.  Banks used to ask a national ID to issue an account. Now they issue accounts to refugees as long as they have any documents like pass-permit, etc. The issue to loan to refugee is still a challenge, even from the some micro financial institutions.

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Mr. Belay Wordofa, Acting Head, Ethiopian Orthodox Church-Development and Inter Church Aid Commission/ (EOC-DICAC)

In Ethiopia health care services (Primary, secondary and tertiary level ) are available for the refugees communities as well. Equal treatment.

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Ms. Muriel Iyanu, Information, Counselling and Legal Assistance Project Officer, Norwegian Refugee Council

We have a Trafficking in Persons department at the police level which has Police CIDs trained to handle cases under that docket. I believe it is a good practice because they get continuous legal education, on investigating and handling cases involving trafficked persons.

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Mr. John Phiri, Senior Registration Assistant, Department of Refugees

In Malawi we have a mobile court done right in the Camp once a week. They have access to education, health care, employment, business. We have DAFI from that provides scholarships, online university education, the NAWEZA programme gives scholarship to secondary school girls. now has been programmed to include boys. They also have access to any university on their own sponsorship.

Currently, especially in the camp, we have embarked in Sexual Reproductive Health and rights programme focusing on youth rights in accessing reproductive health care to prevent from early pregnancy and STIs.

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Ms. Mpolokeng J. Makhema, Policy and Law Officer, Refugee Coordination Unit, Ministry of Home Affairs

In Lesotho, following RSD, a refugee is allowed to find wage earning employment. There is no law providing for requirement of work permit, therefore, refugees have been finding wage earning employment and being confirmed as Refugees by the Refuge Commissioner's office, however as a result of COVID-19 and loss of employment, there have been discussions as to why refugees in Lesotho work without permits, as the Legal Officer within the office, it’s important that I approach this sensitive issue in a way that protects refugee rights and consider political will, which may be difficult.

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Ms Mpolokeng J. Makhema, Temporary Employee Responsible for Legal Matters – Secretarial Role for Inter-ministerial Committee for Determination of Refugee Status (ICDRS), Refugee Coordinating Unit, Ministry of Home Affairs

Inclusion of traditional leaders (Chiefs) in protection of the displaced helps in that the POCs feel they belong within their host communities. We have recently secured 3 acres of land from a Principal Chief to used for income generating activities for refugees.

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Mr. Ranggi Lukfi Aprilianzah, Social Worker, Church World Service

Since 2019 I'm working on researching an evaluation of rehabilitation program for children trafficking victim in Indonesia. Here, most of the victims are children and women and the common reason is an economic reason. So, they are being trafficked "to help" their family economy and most of them are coming from poor family.

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Mr. Zico Pestalozzi, Program Manager, SUAKA NGO

UNHCR and Catholic Relief Service use the service of the post office to distribute the cash-based assistance for independent refugee in Jakarta and surrounding area.

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Mr. Ranggi Lukfi Aprilianzah, Social Worker, Church World Service

Speaking of healthcare access especially related to pandemic situation, here in Indonesia refugees and asylum seekers are able to access the vaccine. The vaccine itself are provided by the local government or some companies. The numbers of the vaccine are still limited so not all of the refugees may get vaccinated. However, I think it's worth to mention, because this shows a progress on how Indonesia community can get involved in the refugees protection.

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Mr. Zico Pestalozzi, Program Manager, SUAKA NGO

The access to right is being addressed in case by case basis, for example in education, the ministry of Education issued a circular letter to let the refugee children enrolled in the public school. Unfortunately the level of policy are addressed in the lower law hierarchy instead of in the form of Law.

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Mr. Zico Pestalozzi, Program Manager, SUAKA NGO

In Indonesia, basically refugees can access the healthcare facility (primary/specialist, public/private) by themselves, as long as they can pay. Around 7000 are provided by the IOM, most of the independent refugee in the capital (Jakarta and surrounding area) can request health assistance to UNHCR and their implementing partner, and couple of other NGOs. That being said the capacity to the healthcare provision is very limited, is prioritized based on vulnerability of the cases.

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Mr. Zico Pestalozzi, Indonesia, Program Manager, SUAKA NGO

Pilot engagement with HSBC that made possible for refugee open a bank account.

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Refugee and USM Claimant Account Opening Service | Minority Groups | Community Banking - HSBC HK

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HSBC works with several NGOs to provide basic banking services for refugees and USM claimants.Learn more about what HSBC offers to refugees and non-refoulement claimants in Hong Kong.

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Ms. Puspavali Mahalinggam, Council Member, Majlis Perbandaran Klang

Two weeks ago I have also conducted vaccination for stateless, refugees and persons in an irregular situation in our  district.

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Ms. Nur Hanani bin Ahmad Shukri, Community-based Protection Associate, UNHCR

Regarding the Spotlight Initiative, I worked on a project with them to shift attitudes and behaviors towards women migrant workers in Malaysia. We host sessions with Malaysian youths to address myths and misconceptions surrounding migrant workers.

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Mr. Gopal Dahal, Humanitarian Program Coordinator, Lutheran World Federation

Refugees have been included in COVID testing, treatment and vaccination national program and received  these services equal to national.

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Mr. Delali Freedman Woledzi , PhD Migration Studies, University of Ghana

The National Disaster Management Organization (NADMO) handles IDPs issues in terms of education, and response in term of disaster.