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I'm awkward on the phone

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As soon as I say "I'm X with Y school, parents hang up on me.

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Sometimes when I get parents on the phone, I am occasionally met with defensiveness instead of a willingness to talk about their children's needs.  

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Sometimes when I get parents on the phone, I am occasionally met with defensiveness instead of a willingness to talk about their children's needs.  

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With new parents to our school they are afraid that if they come in they will be "caught"

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Even when I ask ESL for help contacting parents due to Language barriers, they don't communicate back to me about the conversation. Extreme disconnect between me and my EL parents. 

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Even when I ask ESL for help contacting parents due to Language barriers, they don't communicate back to me about the conversation. Extreme disconnect between me and my EL parents. 

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I've also had issues with time constraints and needing to prioritize "time sensitive" things over parent phone calls oftentimes. Other times, I have issues reaching parents because either phones are disconnected or parents are usually working during the times I'm able to call them.

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Most parent don't reply. Or their contact information isn't updated

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Language barriers

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Communicating clearly

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Broadly speaking, time constraints are a huge barrier - balancing both my own time limitations and schedules with those of the parents of my students.

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I've had good experiences with Spanish speaking parents because most of them haven't been able to communicate with their child's ELA teacher without translation. But with ELL parents of Asian students it's been a challenge I've worked with their child to get messages to them.

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Lack of resources for ENL students and parents.

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Lack of resources for ENL students and parents.

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Lack of bilingual assistants in the school.
Numbers not in service.
Inability to understand difficult academic language in math class.

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I speak Spanish, as do many of the teachers and staff in our building, but teachers rarely reach out to me to contact parents. I recently experienced a barrier with a Deaf parent. It was a pain in the BUTT trying to get my school to approve an interpreter for a parent conference. We finally got it worked out, but I am appalled that my school had me jump through so many barriers to meet a basic tenant of parent engagement!

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Locating translators is difficult

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Parent phone calls are the bane of my existence, not only because of the uncomfortable talks that occur because of their student's behavior, but because eight times out of ten, I get the endless dial tone, straight to an unidentified voicemail, or the inevitable "this number is no longer in service."

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I have had terrible luck getting any of my parents into communication. Recently I spent 2 days contacting 85% of my students parents. I was only able to make contact with approximately 10% of them...and that was with multiple attempts through every number and email address I had. We had so many wrong numbers, and no one can actually call my school number. It goes to the main panel and apparently disappears. WORST PHONE TAG EVER.