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Organise as a team how we block out time

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Organise as a team how we block out time

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If possible, stagger how the team blocks time so that one person can turn everything off for an hour or two a week whilst other members of the team are still available to provide the service.

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If  staff choose to email outside of work hours, schedule the email to send during work time.  Create a culture within the team not to work out of normal hours, but if people choose to do that because they work flexibly, they should create pressure for others. 

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If  staff choose to email outside of work hours, schedule the email to send during work time.  Create a culture within the team not to work out of normal hours, but if people choose to do that because they work flexibly, they should create pressure for others. 

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very hard to do in practice

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Think about the impact of pressure on the wider University and other teams 

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Think about the impact of pressure on the wider University and other teams 

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That will improve everyone's in teams work ?

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Block out time to do your work

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(but what if they're not)

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Delegating work to other members of the team

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we do this all the time, we run a lean operation and just manage to keep the plates in the air.

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University processes need to be created and then followed

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University processes need to be created and then followed

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Create culture in the team and have conversations around this.

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Create culture in the team and have conversations around this.

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Make sure other people in the team have the skills to help out in any absences - helps personal development too

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Team email address that everyone has excess to.

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Team email address that everyone has excess to.

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Process maps for specific tasks - transparency of roles and responsibilities. Could use these to allow 'stepping up'

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Process maps for specific tasks - transparency of roles and responsibilities. Could use these to allow 'stepping up'

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Learn the job of the person above you and teach your job to the person below you

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If we say not to reply to emails whilst on leave, then we shouldn't do it either.

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Standard email to redirect emails to someone who is covering while away on holiday.

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Standard email to redirect emails to someone who is covering while away on holiday.

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Pool of Cardiff Met staff - admin, teaching etc to pull on like agency staff

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Pool of Cardiff Met staff - admin, teaching etc to pull on like agency staff

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Focus group - someone else will lead the group.

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Focus group - someone else will lead the group.