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Borang c Penilaian prestasi Pelajar oleh penyelia latihan industri 

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Borang c Penilaian prestasi Pelajar oleh penyelia latihan industri 

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Nurfarahin binti Fadzil
A14a1389

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REPORT LATIHAN INDUSTRI KEMBARA SUFI TRAVEL AND TOURS SDN.BHD 

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REPORT LATIHAN INDUSTRI KEMBARA SUFI TRAVEL AND TOURS SDN.BHD 

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NURFARAHIN BINTI FADZIL
A14A1389

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Video Latihan Industri Kembara Sufi 2018

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Video Latihan Industri Kembara Sufi 2018

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Nurfarahin binti Fadzil
A14a1389
Sap
https://youtu.be/_L-7X1ZxGuk

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Date : 04 June 2018
Day: Monday
Task: Facebook
Today my task is promote advertisement at facebook .

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Date: 01 June 2018
Day: Friday
Task: Reception

Today my task is reception . I pick up call from customer

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Date : 31 May 2018
Day : Thursday
Task: Handle customer

Today my task is handle customer who want make a payment

# data[].attributes.body
Date : 30 May 2018
Day: Wednesday
Task: Facebook

Today my task is making advertisment package at facebook

# data[].attributes.body
Date: 29 May 2018
Day: Tuesday
Task: Facebook

Today my task is doing promoting package at facebook .

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Date:  28 May 2018
Day: Monday
Task: Quotation

Today my task is doing quotation for customer

# data[].attributes.body
Date : 25 March 2018
Day: Friday
Task: Facebook

Today my task is promote package at facebook,.

# data[].attributes.body
Date: 24 May 2018
Day: Thursday
Task: Handle customer

Today my task is handle customer who walk in make payment to Kembara Sufi Travel & Tours .

# data[].attributes.body
Date : 23 May 2018
Day: Wednesday
Task: Facebook

Today my task is promote package at facebook

# data[].attributes.body
Date: 21 May 2018
Day: Monday
Task: Mudah.my and Majalah.com

Today , my task is promote Kembara Sufi package at Mudah.my and majalah.com

# data[].attributes.body
Date : 22 May 2018
Day: Tuesday
Task: Handle customer
Today my task is handle customer who have business with Kembara Sufi Travel & Tours

# data[].attributes.body
Date : 18 May 2018
Day: Friday
Task : Facebook

Today my task is make a advertisement at facebook about package in Kembara Sufi Travel & Tours

# data[].attributes.body
Date: 17 May 2018
Day:  Thursday
Task : Quotation

Today my task is doing quotation for customer .

# data[].attributes.body
Date : 16 May 2018
Day: Wednesday
Task: Handle customer

Today my task is handle customer who come in office.

# data[].attributes.body
Date : 15 May 2018
Day: Tuesday
Task: Quotation

Today my task is do quotation for customer .

# data[].attributes.body
Date : 14 May 2018
Day: Monday
Task: Reception

Today my task is reception . I am also a detail given by customer

# data[].attributes.body
Date : 11 May 2018
Day: Friday
Task:  Facebook
Today , my task is promote every package at Kembara Sufi Travel and Tours at face

# data[].attributes.body
Date: 10 May 2018
Day: Thursday
Task: Reception
Today my task is reception which is I am teaching new practical student how to pick up call and talk with customer nicely

# data[].attributes.body
Date :09 May 2018
Day: Wednesday
Task:  Facebook

Today my task is promote package at Facebook Kembara sufi Travel & Tours while I am as reception when lunch time.

# data[].attributes.body
Date : 08 May 2018
Day : Tuesday
Task : Quotation .

Today my task is do quotation for customer. I should email customer who want quotation.

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Date : 07 May 2018
Day:  Monday
Task: Reception
Today I am as a reception . I am take a note who leave a note to Kemabar Sufi staff

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Public Holiday

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Date : 08 May 2018
Day: Tuesday

I am take mc to go to village for PRu 14

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Date : 07 May 2018
Day:  Monday
Task: Reception
Today my task is reception . I am tell about Perth trip for customer who make a call and ask about it.

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Date : 04 May 2018
Day: Friday
Task: Handle Customer .

Today my task is handle customer. I make a receipt when customer make a payment

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Date : 03 May 2018
Day:  Thursday
Task: Reception

Today my task is reception . I am pick up call from customer who want to booking package .

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Date : 02 May 2018
Day: Wednesday
Task: Quotation

Today my task is do quotation and handle customer when lunch time.

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Date: 01 May 2018
Day: Tuesday
Public Holiday

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Date :30 April 2018
Day: Monday
Task: Reception (Lunch Time)

Today my task is reception at lunch time .

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Date: 27 April 2019
Day: Friday
Task : Reception

Today my task is reception . I am hang up call from customer who ask about flight itineirary,

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Date: 26 April 2018
Day: Thursday
Task: Quotation

Today my task is quotation . I make quotation for Turkey, Perth , Guilin and others n

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Date  : 25 April 2018
Day: Wednesday
Task: Reception (Lunch Time)

Today my task is reception . I was take detail from customer .

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Date : 24 April 2018
Day: Tuesday
Task:  Handle Customer
Today my task is handle customer too. I was receive payment from customer which is make deposit to Balkan 8 country.

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Date : 23 April 2018
Day : Monday
Task: Handle Customer (Lunch time)
Today my task is handle customer . I will give the best servive for customer .

# data[].attributes.body
Date: 20 April 2018
Day: Friday
Task: Reception
Today my task is reception . My responbility is to pick up call from customer

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Date : 19 April 2018
Day: Thursday
Task:  Quotation

Today my task is make quotation. I will check my quotation first then give to customer

# data[].attributes.body
Date : 18 April 2018
Day: Wednesday
Task:  Cleanliness

Todaye my task in cleanliness office while during lunch time my task is reception

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Date : 17 April 2018
Day: Tuesday
Task: Reception

Today my task is reception. I take a detail cusomer who make a call and if they want quotation i will make it.

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Date : 16 April 2018
Day : Monday
Task: Handle Customer

Today my task is handle customer who walk in to office to survey a package provided.

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Date : 13 April 2018
Day : Friday
Task: Quotation

Today my task is make quotation for customer which is customer want to Padang Bukit , Indonesia

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Date : 12 April 2018
Day : Thursday
Task: Facebook
Today my task is promote Facebook about Kembara Sufi package

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Date : 11 April 2018
Day : Wednesday
Task : Quotation

Today my task is quotation. I make quotation for Ghuangzao andKashmir

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Date : 10 April 2018
Day : Tuesday
Task : Handle customer

Today my task is handle customer. I will handle customer who want make payment for their package .

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Date : 9 April 2018
Day :Monday
Task : Reception

Today my task is reception which is hang up call from customer

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Date : 6 April 2018
Day: Friday
Task : Cleanliness

Today my task is cleanliness office while handle customer when lunch time. I am also go to airport for India Trip.

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Date : 5 April 2018
Day: Thursday
Task: Quotation

Today my task is make quotation for customer

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Date : 4 April 2018
Day: Wednesday
Task : Cleanliness
Today my task is take cleanliness at office . My responsible is should throw out rubbish every end office hour.

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Date : 3 April 2018
Day : Tuesday
Task : Handle customer

Today my task is handle customer in office .

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Date : 2 April 2018
Day : Monday
Task : Handle Customer( Lunch time)

Today my task is handle customer when lunch time. It mean that I will replace staff when lunch time. Besides that, I am also help my supervisor to complete luggage tag for trip.

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Date: 30 March 2018
Day: Friday
Task: Handle customer

Today my task is handle customer while make a quotation for customer who whatssap to office number.

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Date: 29 March 2018
Day : Thurday
Task : Quotation
Today my task is make quotation for customer and when lunch time my task is reception.

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Date : 28 March 2018
Day: Wednesday
Task : Reception

Today my task is reception , I am taking detail customer. For example Name of customer, email , phone number , and pax to go to trip.

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Date : 27 March 2018
Day : Tuesday
Task : Handle customer

My task today is handle customer , I am also handle customer who coming walk in at office to make payment .

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Date : 26 March 2018
Day : Monday
Task : Quotation

Today my task is quotation. I am make quotation for Maldives,Acheh,Bandung,Tokyo and Perth .

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Date : 23 March 2018
Day : Friday
Task : Reception

Today my task is reception . I must update everything availaible date every country from person in charge. For example , person in charge Europe update availaible date. So that , we should take note for refference.

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Date : 22 March 2018
Day : Thursday
Task : Facebook.

Today my task is promote package at Facebook page Kembara Sufi Travel & Tours .

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Date : 21 March 2018
Day : Wednesday
Task : Handle customer.

Today my task is handle customer while make a quotation for customer.

# data[].attributes.body
Date : 20 March 2018
Day: Tuesday
Task: Quotation

Today my task is quotation. I must check my quotation first to person in charge. Then , i will send to customer.

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DATE : 19 March 2018
DAY: Monday
TASK: RECEPTION.

Today. My task is reception which is take all detail customer who make a call to Kembara Sufi Travel & Tours Sdn.Bhd.

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DATE : 15 MARCH 2018
DAY: THURSDAY
TASK : QUOTATION
Today my task do a quoation, besides that, I am also learn how to packing things

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DATE : 14 MARCH 2018
DAY :  WEDNESDAY
TASK : RECEPTION

Today my task is pick up call from customer and take note anything from customer for example email, phone number, and about trip

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DATE : 13 MARCH 2018
DAY : TUESDAY
TASK :  QUOTATION

Today , my task is make quotation for customer . For example , to do quotation I'm should check quotation first before send to customer .

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DATE : 12 / MARCH/ 2018
DAY : MONDAY
TASK : HANDLE CUSTOM
Today my task is handle customer , I am handle about payment from customer  first customer who want go to Balakan 8 Country and trip Guilin ,

I learn how to deal with customer kindly.

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9/3/2018
Today I am reception. I am receive call from customer which is want to Lombok,Indonesian and Europe 5 Country. Besides that, I am also make a quottaion for customer.

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DATE: 16 MARCH 2018
DAY: FRIDAY
TASK : PROMOTE FB

Today my task is promote facebook at Kembara Sufi Travel & Tours Page. I am promtote every trip . For example promote trip for Turki , Europe , Balkan 8 country , Guilin and others

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8/3/2018
Today , I am get a new learning about changing money. I am also update date trip from person in charge.

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7/3/2018
Today I am receive customer who want to join Balkan 8 country . Besides that, I am also receive first payment from customer Trip Europe 5 country.

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5/3/2018
Today my duty is reception which is accept call from customer.  I am should take detail each customer that make a call . Detail that I am must take is name of custoemer, how many pax want to go trip, where trip they want join, and email.

After that, I will send email to them a quotation and itineirary about trip.

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2/3/2018
I am help my supervisor for double check insurance, visa, list name, and brochure for trip to Turki.

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1/3/2018
Today I am handle customer who walk in to office to make booking trip. Customer who want to make a deposit must prepare passport for send to person in charge. I am also help person in charge wrap a box for Europe Trip.

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6/3/2018
I am accept payment from customer for Europe 6 country trip. I am also give flight detail Turki to customer.

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28/2/2018
Today I am update trip Guilin China from PIC that handle China trip. Besides that I am also make a quotation for Honeeymoon Krabi , Europe , Beijing and make a receipt dor customer that make a payment. I am also be a reception which is should accept and make call from customer.

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27/2 /2018
I am update trip Balkan 8 country when get information from PIC Balkan 8 country. Besides that, I am also promote package trip at facebook Kembara Sufi Travel & Tours .

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Day 2
20/2/2018

I am continue study about package and concern about update latest date for trip. For example trip to Balkan which is 8 country, trip to China and Japan. I am also learn how to handle customer .

After that, I am also help manager of Kembara Sufi travel and tours Mr. Hanawi to manage bank statement.

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26/2/2018
I make a quotation for customer that who want to go trip with Kembara Sufi Travel & Tours . For example i make quotation Guilin trip, Beijing, Perth. Before I send this quotation to customer. i should check first to Person in Charge who handle the country

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Day 1 .

Today i was briefing about how to count a ticket and how to deal with customer. I am also should take note about latest date for trip in each country. For example Balkan,China,Japan and others.

My supervisor is Puan Liyana Ali. She is nice person and taught me everything. Include about duty and dicpline, That all from me for first day.

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21/2/2018

Today I had interview by my supervisor Madam Rosliana Ali about company information and the company package' offered.

I am also help my supervisor double check data that have trip to Turki on 19 April-28 April, 13 April- 23 April,12 April-21 Apr.

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23/2/2018
Today , I help my supervisor Madam Liana Ali to complete luggage tag for Turkey trip.

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22/2/2018

Today my task is handle customer.  customer that I was handle had want to join a Europe Country trip

So that, Kembara Sufi staff teach me how to make a receipt  when customer pay to company. After that, I should snap a receipt picture and give to Person In Charge Europe.