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Borang Prestasi Pelajar Oleh Penyelia Latihan Industri

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Borang Prestasi Pelajar Oleh Penyelia Latihan Industri

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Borang Prestasi Pelajar Oleh Penyelia Latihan Industri 

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Borang Prestasi Pelajar Oleh Penyelia Latihan Industri 

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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Day 92 of Internship
7am to 3pm
Last Day of Intern
Task:
1) Print email
2) Answering phone call
3) Mop the reception counter

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Day 91 of Internship
7am to 3pm

Task:
1) Check out guests
2) Edit flyers
3) send daily work shift to managers

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Day 90 of Internship
10am to 6pm

Task:
1) Create guest quotation
2) Check out guest
3) Answering phone call

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Day 89 of Internship
7am to 3pm

Task:
1) Key in payment
2) Check email
3) Provide direction for guest

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Day 88 of Internship
7am to 3pm

Task:
1) Check in guest
2) Give direction
3) Print documents

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Day 87 of Internship
7am to 3pm

Task:
1) Check out guest
2) Print email
3) Communicate with housekeeping

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Day 86 of Internship
3pm to 11pm

Task:
1) Check email
2) Reply guest message
3) Count cash float and security deposit

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Day 85 of Internship
7am to 3pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 84 of Internship
12pm to 8pm

Task:
1) Check in guest
2) Print email
3) Communicate with housekeeping

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Day 83 of Internship
12pm to 8pm

Task:
1) Check email
2) Reply guest question on Whatsapp
3) Deliver event order

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Day 82 of Internship
7am to 3pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 81 of Internship
3pm to 11pm

Task;
1)Check in guest
2) Answering phone call
3) Do translation

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Day 80 of Internship
10am to 6pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 79 of Internship
10am to 6pm

Task:
1) Create guest quotation
2) Check out guest
3) Answering phone call

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Day 78 of Internship
10am to 6pm

Task:
1) Check email
2) Check out guest
3) Translate document

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Day 77 of Internship
12pm to 8pm

Task:
1) Check in guest
2) Print email
3) Communicate with housekeeping

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Day 76 of Internship
7am to 3pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 75 of Internship
8.00a.m to 4.00p.m

Task:
1) Make guest reservations
2) edit reservations book
3) update housekeeping mineral water output

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Day 74 of Internship
7am to 3pm

Task:
1) Check in guest
2) Print email
3) Communicate with housekeeping

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Day 73 of Internship
10am to 6pm

Task:
1) Create guest quotation
2) Check out guest
3) Answering phone call

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Day 72 of Internship
10am to 6pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 71 of Internship
12pm to 8pm

Task:
1) Check email
2) Check out guest
3) Translate document

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Day 70 of Internship
7am to 3pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 69 of Internship
10am to 6pm

Task:
1) Key in payment
2) Check email
3) Provide direction for guest

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Day 68 of Internship
3pm to 11pm

Task:
1) Check in guest
2) Give direction
3) Print documents

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Day 67 of Internship
10am to 6pm

Task:
1) Check in guest
2) Print email
3) Communicate with housekeeping

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Day 66 of Internship
7am to 3pm

Task;
1)Check out guest
2) Answering phone call
3) Create event list

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Day 65 of Internship
7am to 3pm

Task:
1) Key in payment
2) Check email
3) Provide direction for guest

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Day 64 of Internship
10am to 6pm

Task:
1) Check email
2) Check out guest
3) Translate document

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Day 63 of Internship
7am to 3pm

Task:
1) Check email
2) Reply guest question
3) Deliver event order
4) Check out guest

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Day 62 of Internship
7am to 3pm

Task:
1) Print email
2) Answering phone call
3) Mop the reception counter

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Day 61 of Internship
3pm to 11pm

Task:
1) Check email
2) Reply guest message
3) Count cash float and security deposit

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Day 60 of Internship
10am to 6pm

Task:
1) Create guest quotation
2) Check out guest
3) Answering phone call

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Day 59 of Internship
7am to 4pm

Task :
1) Check email
2) Print housekeeping list
3) Check out guest

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Day 58 of Internship
8am to 4pm

Task:
1) Check out guest
2) Check in guest
3) Provide guest information

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Day 57 of Internship
3pm to 11pm

Task:
1)Check in guest
2) Answering phone call
3) Do marketing project

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Day 56 of Internship
3pm to 11pm

Task:
1) Check in guest
2) Deliver event order to cafe and kitchen
3) Design coupon

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Day 55 of Internship
8am to 4pm

Task:
1)  Update the online post
2) Replying email
3) Promote latest menu

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Day 54 of Internship
7am to 3pm

Task:
1) Print out daily housekeeping checklist
2) Promote the resort cafe promotion
3) Translate english to chinese to promote hotel

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Day 53 of Internship
10am to 6pm

Task:
1) Mop the reception counter
2) Promote the resort latest event
3) Edit the education board

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Day 52 of Internship
10am to 6pm

Task:
1) Check out guest
2) Create educational board
3) Promote hotel latest promotion

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Day 50 of Internship
7am to 3pm

Task:
1) Create housekeeping list
2) Edit flyers
3) Note down the cash voucher transaction.

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Day 51 of Internship
7am to 3pm

Task:
1) Check out guests
2) Edit flyers
3) send daily work shift to managers

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Day 49 of Internship
12pm to 8pm

Task :
1) Check in guest
2) Do flyers for marketing department
3) Create information board

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Day 48 of Internship
3pm to 11pm

6th day in The Hutan Cafe
1) Take guest order
2) Provide information about the food menu
3) Key in guest order into the computer system

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Day 47 of Internship
3pm to 11pm

5th day in The Hutan Cafe
1) Clean the table
2) Take guest order
3) Clean the cutlery

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Day 46 of Internship
3pm to 11pm

4th day in The Hutan Cafe
1) Collect payment from guest
2) Take picture of food
3) Clean the cutlery and cups

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Day 45 of Internship
3pm to 11pm

3rd day in The Hutan Cafe
1) Do signage for resort.
2) Identify what trees around the resort
3) Clean the table

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Day 44 of Internship
3pm to 11pm

2nd day in The Hutan Cafe
1) Take guest order.
2) Deliver food and beverage to guest.
3) Wash dirty cups

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Day 43 of Internship
3pm to 11pm

First day internship in cafe - The Hutan Cafe
Tasks:
1) Wash dirty cutlery
2) Take guests order
3) Cleaning the table

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Day 42 of Internship
3pm to 11pm

Task:
1) Check in guest
2) Provide guest with information around Taiping.
3) Check minibar stock

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Day 41 of Internship
3pm to 11pm

Task:
1) Conduct daily internet speed check.
2) rearrange the minibar stock
3) open cash voucher for laundry services.

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Potato Hotel is owned by the same company as Sentosa Villa Resort Taiping.

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Day 40 of Internship
7.00am to 3.00pm

Task:
1)Check online system
2) Count the minibar stock
3) Create coupon for resort guest

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Day 39 of Internship
7.00am to 3.00pm

Task :
1) Sending text to guest to alert them about the check out time.
2) Create flyers for mother day promotion
3) Count the cash log.

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Day 38 of Internship
7.00am to 3.00pm

Task:
1) Make guest reservation
2) Count minibar items
3) Send daily report to manager

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Day 37 of Internship
3.00pm to 11.00pm

Task:
1) Sweep the floor
2) answering reception counter phone
3) Order minibar stock

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Day 36 of Internship
7.00am to 3.00pm

Task:
1) Count minibar stock
2) Buy drinking water for hotel room
3) Clean up the reception counter

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Day 35 of Internship
7.00am to 3.00pm

Task:
1) Decorate the hotel area to celebrate the company manger birthday
2) Check out guest
3) Make guest reservation

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Day 34 of Internship
10.00am to 6.00pm

Task:
1) Check in guest
2) Answer reception counter phone
3) Make guest reservation

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Day 33 of Internship
7.00a.m to 3.00p.m.

Task:
1) Check out guest
2) Make guest reservation
3) Count the cash drawer

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Day 32 of Internship

Today, Miss Aliah came to Sentosa Villa Taiping for site evaluation. The purpose of this site evaluation is to determine whether students from university Malaysia Kelantan are suitable to do their internship here in the future. Miss Aliah first speak to our industrial training supervisor, Miss Anis to understand more about the company.

Then, Miss Aliah asked about what we do in the company and what do we learn.
The meeting started at 10.00a.m. and ended at 12.00p.m..

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Day 31 of Internship
7.00 a.m to 3.00p.m

Task:
1) Count minibar stock
2) Refill minibar
3) Send daily report to managers

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Day 30 of Internship
7.00a.m to 3.00p.m

Task:
1) Make guest reservations
2) edit reservations book
3) update housekeeping mineral water output

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OFFDAY - EVERY FRIDAY

1/3/2018
9/3/2018
16/3/2018
23/3/2018
30/3/2018

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Day 29 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Make reservation for guest booking via online.
2) Print out the monthly reservation book.
3) Help to count housekeeping stock

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Day 28 of Internship
7.00a.m to 3.00p.m

Task:
1) Count minbar stock
2) Do the housekeeping checklist
3) Check the folio system in computer.

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Day 27 of Internship
7.00a.m to 3.00p.m

Task:
1) Answering the reception counter phone
2) Check out guests
3) Count the cash log

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Day 26 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Show guest around the resort
2) Check in and check out guest
3) Count the cash drawer

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Day 25 of Internship
7.00am to 3.00pm

Task:
1) Count the minibar items
2) Write down the housekeeping usage of drinking water in guest bedroom
3) Check out guest

# data[].attributes.body
Day 24 of Internship
3.00p.m to 11.00p.m

Task:
1) Count the minibar stock
2) Check the cash log book
3) Check guest folio in the system

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Day 23 of Internship
7.00a.m. to 3.00pm

Task:
1) Check out guest
2) Check in guest
3) Send daily report to managers

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Day 22 of Internship
7.00am to 3.00pm

Task:
1) Conduct daily folio check
2) Check out guest
3) Count minibar stock

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Day 21 of Internship
7.00a.m to 3.00p.m

Task :
1) Make guest reservations
2) Check in guest
3) Count the cash log

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Day 20 of Internship
7.00a.m to 3.00p.m

Task:
1) Answering the reception counter phone
2) Check out guests
3) Count the minibar stock

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Day 19 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Show guest the type of room we offer
2) answering telephone
3) Make guest reservation

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Day 18 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Make reservation.
2) Answer the reception counter telephone
3) Counting the minibar stock and money.
4) Send daily report to company managers

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Day 17 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Make guest reservations.
2) Answering phone.
3) Check in guest

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Day 16 of Internship
3.00p.m. to 11.00p.m.

Task:
1) Answering phone call
2) Check in guest
3) Open receipt for hotel transaction

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Day 15 of Internship
7.00a.m. to 3.00p.m.

Task:
1) Check the minibar stock
2) Check out guest.
3) Conduct speed test for resort wifi
4) Answering guest question

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Day 14 of Internship
10.00a.m. to 6.00p.m.

Tasks:
1) Calculate the reception cash drawer.
2) Count the minibar stock.
3) Send daily report to company managers.
4) Answering reception counter telephone

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Day 13 of Internship
7.00a.m. to 3.00p.m.

Tasks:
1) Check guest folio
2) Check cash log, security deposit and minibar sales book
3) Check out guest

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Day 12 of Internship
7.00a.m. to 3.00p.m.

Tasks:
1) Conduct morning shift duties
2) Send hotel status to company managers.
3) Answering phone call

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Day 11 of Internship
7.00a.m. to 3.00p.m.

Tasks:
1) Check daily tasks list.
2) Send room status to company managers.
3) Check in and check out guests.

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Day 10 of Internship
7.00a.m. to 3.00p.m.

Task:
1) Check out guests using the hotel management systems.
2) Send daily report to company managers.
3) Answering the telephone.
4) Make reservation for guests.

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Day 9 of Internship
10.00a.m. to 6.00p.m.

Task :
1) Help senior receptionist in checking in guest.
2) Help in guest check out procedure.
3) Learn how to keep transaction record.

# data[].attributes.body
Day 8 of Internship
7.00a.m. to 3.00p.m.

Task:
1) Help in checking out guests from the hotel.
2) Help to take printed materials from photocopy machine.
3) Help to count pamplet.

# data[].attributes.body
Day 7 of Internship
10.00a.m. to 6.00p.m.

Task:
1) Opening hotel room door for guest due to systems down.
2) Help senior receptionist to check in guest.
3) Inform guest about the facilities available around the resort.
4) Act as a translator to communicate with Chinese guests.

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Day 6 of Internship
3.00p.m. to 11.00p.m.

Task:
Due to systems problem, all guest check in and check out process are manually.

1) Help in checking in guest.
2) Key in data manually into the computer.
3) Mop the floor at the reception counter.
4) Rearrange the information table.

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Day 5 of Internship
10.00a.m. to 6.00p.m.

Task:
1) Learn about the task has to be done according to shift.
2) Show potential guest around the resort.
3) Help doing guests check out procedure.