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Planned Responses
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Spoken Interaction
Q1. XXXXXX

Q2.YYYYY

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Planned response
Yes, I would personally like having a job in a shopping mall. Firstly, this is because of the air-conditioning the mall provides. Having a job such as helping to massage customers, the air conditioning can help me stay cool under Singapore' scorching heat, and to also stay relaxed under the cool surroundings, despite the job being vigorous. Secondly, working as a monsieur would be a good experience for me, as I could be able to allow customers to relax after a hectic day of work, and yet I can stay cool and relaxed while helping them. However, I would not want to work in a shopping mall, specifically as a monsieur due to the need to have contact with the customers. This might make the customers feel uncomfortable as it is in the middle of the shopping mall, thus being a little awkward for others to watch me massage them in public. In my view, I would prefer to work as a Monsieur in a shop and not in the public area of a shopping mall, to protect the customer's privacy.

Spoken Interaction

Q1. Yes, I do think my parents and adults would share my views on working in a shopping mall. As working in a mall is a good start for me to have as a job, and the working conditions are comfortable too. It also interesting to see this generation having teenagers like me, who are interested in working in a mall, despite the many disturbance and awkwardness it might cause if the job is in the public space.
They may also share my views due to me wanting to try new jobs despite it not fitting my interest, such as being a Monsieur.

Q2. Yes, I do think we have too many shopping malls. In Singapore, many infrastructures are all offices and malls, so much that Singapore starts to lose its heritage. For example, the famous Chong Pang Market is getting rebuilt into a more modernised market, thus losing its old heritage of its famous wet markets. When I went to Malaysia, I noticed how developed Singapore is, that the heritage sites in Singapore are so much less as compared to Malaysia. Still, I do understand that Singapore would not be successful until this days without such malls, and due to the small space Singapore has, Singapore requires more malls and have to use up heritage areas to build infrastructures. Hence, I do feel that Singapore has too much malls.

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Planned Responses
No, I would not want to have a job in a shopping mall. As the video shows masseurs massaging customers in the open, I feel like not enough privacy was given to the masseurs and the customers. I would feel uncomfortable as people from all over the area can just look and watch us. I would not work in a shopping mall so as to not face these situations. Another reason is that I do not want to just around waiting for potential customers. It is very boring just to wait for people to show up and sitting in in a chair or standing all day thus making me feel uncomfortable. At least, if I were to work at home, I am much more free to do whatever I want at home.

Spoken Interaction
Q1) My parents would agree with me. My father who had worked as freelance by building computers, he once told me that he did not like working under people due to past experiences working for companies. My father likes the feeling of having freedom to do work and so do I.
Q2) I think the number of shopping malls is fine. They help provide easier access to facilities and services to local residents . They also allow companies and brands to have an opportunity to find a place in Singapore to place their business. This then helps provide more options for residents to go to.

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Planned Response:
(a) I don't think they will as the education i received could have given me opportunities and qualifications for better jobs with flexible working hours and good pay, resulting in a better quality of life. For example, working in the office or working at home which could be a more conducive environment for work. Besides, working in shopping mall have fixed hours which is tiring for me and if Im unlucky, i could encounter troublesome customers such as Karens that could ruin my day and the will to do my job.

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Planned Response
No, I don't think I would want to work in a mall. I don't like the idea of my job being that of providing service to others like how the workers give massages to their customers. One reason, for instance, is that I don't want to deal with people who think they are entitled and can treat the workers however rudely they want. I cannot tolerate people who don't know how to treat others with politeness and respect. One other reason is that the idea of doing service for other people doesn't appeal to me, as I like to do work for myself and not for others. I'd rather take control of how I do things, rather than trying to meet the customer's needs out of my own free will.
Spoken Interaction
Qn 1: My parents would agree with me. My father was a freelancer who built computers for a living. He told me once that he used to be a civil worker, but he said he disliked the idea of working under people, and wanted to do things that he enjoyed doing, so he turned his interest into a freelancer job. I aspire to be like him, as I like being independent for myself too, but if I have to do service work like massaging to be able to do maybe a start-up, then I don't really have a choice.
Qn 2: I think the number of shopping malls is okay. I think people think like that because the amount of shopping malls makes us feel that we are spoilt for choices. Since my interests narrow down what I look at when I am at shopping malls, I do not have a problem of there being too many choices at one shopping mall. However, I think that sometimes the variety of shops available can be quite little. Perhaps that's just me, or maybe we can have more types of shops in shopping malls.

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Planned response:
I think I would not want to work at a shopping mall. When working at a shopping mall, many people who you do not know or work with you can see exactly what you are doing which to me is pretty creepy and uncomfortable. I also do not want to work at a shopping mall as usually working at a shopping mall means that I have to directly interact with the customers. This is worse than interacting with customers over phone or by text as when directly interacting with customers, when they are angry, they can not only emotionally insult but even physically insult. When interacting over phone or text, we can choose not to serve or listen to the customers when they are angry and start insulting us. Thus, I would prefer not to work in a mall to prevent any trauma from customers bad temper.

Spoken Interaction:
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Planned response:
Do you think you would like to have a job working in a shopping mall? Why, or why not?
Ans: I would not want to have a job working in a shopping mall. The video shows masseurs giving massage in an open area and does not give the customers privacy, the public can watch them as they are being massaged, this makes me feel uncomfortable, due to the lack of privacy the customers have. Although working in a mall will be a good work experience, in my opinion, I might not have a good work experience. Personally, I do not like to physically attend to customers because I am not too good with strangers, I rather have a job where I do not need to interact with customers much. Thus making me not want to work in a mall since I might see these kinds of situations and feel bothered.

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NO i would not like to have a job working in shopping mall. I would not prefer my job to be giving open massages to people openly. Not only do the customers feel insecure me as someone working there would feel the same too. I would not like the fact that multiple people staring at me. and when people stare i cannot help but get distracted. Some customers may insult us and that may be alright if it was in an enclosed space but this is open where a lot of people look at you which makes you feel weird and creeped out.

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Planned response
Working in a shopping mall is a Nightmare. The thought of being free and just standing at the counter is quite convincing, but it may not be what it looks like to us. My uncle, who works at a shopping mall, has been sharing with me the struggles of working at a shopping mall. Firstly, having to work well with troublesome customers that demand impossible services, following the phrase "a customer's always right" and being rude to whoever they want. Secondly, the job's pay may not be as high as other jobs that we can aim for, so i would not put a shopping mall worker as a priority, but a backup plan. So no, i wouldn't want to work at a shopping mall

Spoken interaction
Q1.

Q2.

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No, I do not want to work in a shopping mall, as personally, I do not like working in areas where many people walk by. Through the video, I watched the masseurs provide their massaging service to the customers. When i watched it, I felt like the masseurs were entitled to help the customers. I do not like the idea of this as the customers may be very rude to them sometimes, hence I would not like to work in a mall.

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Planned response:
Do you think you would like to have a job working in a shopping mall? Why, or why not?
I would not like to work at a shopping mall. Personally, I am an introverted person, i do not like socialising with people. Most jobs in a shopping malls, including a massage service needs interaction to the general public. Even if it is minimal interaction, i would still feel really stressed because i am scared of embarrassing myself. Despite the fact that working in a shopping mall may make me overcome this phobia of mine, I would still rather not. Therefore, I do not want to have a job in a shopping mall.

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Part 1 (planned response):
No, I would not like to work in a shopping mall. In order to carry out responsibilities during my work properly, I need to be in a peaceful and vast space. However, in a shopping mall where countless people commute to for different activities like food or purchasing items, it will be hard to concentrate during work as the many people around will create a very loud, noisy and hence uncomfortable working space.

Apart from that, as seen in the video, the massage area looks cramped and it does not appear as a place with proper and high-quality equipment. As they are located in the centre of the shopping mall, it will mean that they will lack the facilities and amenities to do their work well.

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i think i would not want to work in a shopping mall.
firstly, just like the video, it can be seen that to work in a shopping mall, you have to be very extrovert which i believe i do not fulfil the requirements. it would be very embarrassing to massage the customer in a public space that passerby can walk by and look at us. it is very intimidating and scary in my opinion.

furthermore, i believe the working environment in shopping mall is very bad. i would not wish to work in an environment where the customers could potentially verbally or physically assault and harass me. my dignity does not allow me to do as such. also, shopping mall is a very noisy environment, it would be noisy to work and will be very annoying to work in that environment.

lastly, the work at shopping mall, be it salesperson or customer service or anyone else, has a long working hour with less salary. i could not go out and take in fresh air for hours especially peak hours to refresh myself. this would also affect my mental stability and cause me to have mental issues.

henceforth and thus, i would not wish to work in a shopping mall due to its environment, work quality and the people.

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no i would not like to get a job working at the shopping mall as i find that shopping malls are crowded, just as seen in the video. during peak hours, everybody would be at the shopping mall during lunch or after work to have dinner. working at shopping malls would mean having to deal with crowdedness during these hours due to my claustrophobia. i would also have to serve customers which im not comfortbal with due to social anxieties. however, there are people who work in shopping malls such as salesmen and saleswomen. these people work in shopping malls and they have to serve customers which i really respect. thus, i would not want a job working at the shopping mall.

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no i would not want to have a job working in a shopping mall. working in a shopping mall would mean that i have to provide services to customers no matter if i like doing it or not. In the video, it shows employees messaging people's feet and back which seems unhygienic as it is just an open massage area for passerbys in the mall to enter and receive msaage services from the employees. and as someone who pays attention to my personal hygiene quite a lot, i would not like it if i have to massage random people's body parts, especially their feet.
Another reason why i would not like working in a shopping mall is because i have to deal with customers with poor attitude. And by poor attitude, im meaning those that are really short-tempered and think really highly of themselves, i feel they are the toughest to deal with as it requires a lot of patience and mental capability to interact with such intolerable and frustrating customers.
In conclusion, i would not enjoy working in a shopping mall

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(a) i do not think my parents would share my views on working in a shopping mall because my parents do not talk much about me, their children, to their friends or colleauges. I know this because i asked my parents before if they ever talk about family to their colleagues or friends. and their answer was no. they said it was beacuse they want to keep it lowkey and have a level of privacy to divide family and worklife. I think this is why my parents would always not pick up any phone calls from work or reply to any messages when we are out on a family day or holiday.

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Planned Response:
I would like to work in a shopping mall as it is normally close to public transport and is easily accessible which allows for short work commutes and has more flexible hours. It is also better to be working in a mall as it is a refuge from the scorching heat and thus be able to work better and have reasonable pay.
Working at a mall will also allow me to understand and feel the different kinds of customers, like the entitled ones and those that do not care about the service staff or anyone in general. Theses sort of experiences can ruin my day but in the end I will know how to understand and deal with them.

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Planned response:
Yes, I would like to have a job working at a shopping mall as I enjoy interacting with people.Looking at the satisfied faces of the customers brings me great joy knowing that i have serviced them well. I also enjoy the air-conditioned environment that the shopping malls provide. Although it may be tiring, I think that working in a shopping mall is a great side hustle in my free time as I can earn money and gain some work experience to move on to other jobs in the future.
Spoken interaction:
a)Yes I think my parents or other adults will share my views about having a job working at a shopping mall as my parents will constantly nag at me when I am unproductive at home. Having a job that I enjoy can keep me busy in  free time.
b)No I do not think we have too many shopping malls in Singapore. Having a growing population, we must try and make it as convenient as possible for people to access shopping malls as they need buy basic necessities. Having more shopping malls will also mean there will be more job opportunities for people looking for a job.