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Problem solving is the ability to come up with solutions to certain issues

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Problem solving is important because not all situations can be an easy fix. Some require multiple people working together to come up with reasonable solutions or one person to use experience and situations they've been in to help them overcome the problem

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Problem-solving can look like figuring out the issue, analyzing how to solve it, and coming up with the best possible solution to fix the problem

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In the real world, for example, a store might be out of a certain product. A customer might come to a salesperson asking about the product, but instead of just telling the customer they can't do anything about it being out of stock, they can recommend similar products and see if that makes the customer happy

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Another example in the real world could be a problem someone has with a coworker. Instead of never confronting them about the issues between them, one person could come up with a solution to put both of them on good terms