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Services: are specific benefits and tasks that the hotel offers to its guests, for example: free Wi.fi, breakfast, wake up, calls, tv.

Facilities: are places that provide extra benefits to the guests, for example: pool, office, center, meeting rooms restaurants.

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to live or stay somewhere temporality and with only a limited selection of belongings.

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a person who doesn´t want to settle for long in one place.

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A person who stays for only a short period of time in one place, job, etc.

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This song is also about a traveler who decided to leave his small hometown for a big city to find the place where he really belonged.

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This song is also about a traveler who decided to leave his small hometown for a big city to find the place where he really belonged.

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The city-Sam Fischer

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Sam Fischer - This City (Official Video)

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Grammar: Future forms.

Vocabulary: Tour itineraries. Geographical features. Dimensions.

Professional Skills: Structuring a presentation.

Case Study: Be competitive.

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Grammar: Countable and uncountable nouns.

Vocabulary: Food and drink. Food orders. Catering. Sales data.

Professional Skills: Meeting customers´ needs.

Case Study: Rescue a restaurant.

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Grammar: Modal verbs (1).

Vocabulary: Hotel services and facilities. Hotel trends. Hotel charges.

Professional Skills: Dealing with complaints.

Case Study: Make a good hotel grade.

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Grammar: Past Simple.

Vocabulary: Cultural Heritage. Years. Packages.

Professional Skills: City tours.

Case Study: Design a package.

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Accommodation
Domestic Tourism
Inbound Tourism
Outbound Tourism
Leisure
Lower case
Spend
Theme park
Trekking
Trip

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Advice
Attraction
Brochure
Discound
Even
Improve
Leaflet
Wheelchair

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A full schedule, no free time.

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Bring only what you need / as little as possible.

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Travel to another country for the specific purpose of giving birth to one's child there, so as to avail of that country's economic advantages, such as superior healthcare, or to gain citizenship for the child and/or parent(s).

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Comunicative
Deal with
Efficient
Enthusiasthic
Flexible
Qualification
Hard-Working
Outgoing
Recruit
Seasonal
Skills
Shift
Temporary
Training

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Grammar: Comparative and superlative forms.

Vocabulary: Visitor information centre. Adjectives. Numbers in enquiries.

Professional Skills: Dealing with enquiries.

Case Study: Improve a service

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Grammar: Present Simple and Present Continuous.

Vocabulary: Working conditions and salaries. Qualities and skills. Hotel jobs.

Professional skills: Covering letters.

Case study: Choose the right person for the job.

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Grammar: Present Simple.

Vocabulary: Tourism statistics, cardinal numbers, decimals, percentages, dates and times.

Professional Skills: Checking and confirming details.

Case Study: Make the right booking.