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Task was orally presented from the group.

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Task was orally presented from the group.

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Task was orally presented from the group.

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Why is he acting like that?

We are not a team player

Unpunctual

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I am annoyed

No team player

Unreliable

We are team lets do it together

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Do the task now!

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We are under time pressure in a big project while one part of the project is still missing. The project manager demands us to do the project until tomorrow. Everybody of the team as already participated and has fulfilled their part. We really need you to do your part ASAP! Please do it and help the team.

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Big project

Deadline

Project manager demands something from us

One part is still missing

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I am under time pressure.

I need you to do your work.

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As a team we decided for the assertive communication style. We think that the assertive communication style suits a business environment the best. By expressing your opinion without violating somebodies rights or feelings you can still neutrally express some kind of urgency. Next to that we were discussing about mixing the assertive style with the aggressive one.

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Student Input

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Student Input

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Student Input

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Student Input

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Student Input

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Student Input

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Task was orally presented from the group.

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Think about which communication (high vs. low) you use when talking to your colleague and which when talking to your department head and why?

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Create the sender and receiver view by using the four-side model based on your chosen communication style.
(Use the four sides model below)

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Which communication style should be used to maintain a good organizational climate and to get accurate results from your colleague?

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Imagine you are at work and have been assigned to a big project by your department manager. The head of department points out again that the deadline is already the day after tomorrow and that he wants to have and see the complete results. Your project group consists of several employees. Except for one, everyone has already handed in their project tasks to the project manager. Now it is necessary to talk about the results within the group before the meeting with the head of department, but this is not possible because an important task of one colleague is still missing. You are under time pressure and urgently need the results from your colleague.

Task: Your task is to think about how to address this issue to your colleague. How do you deal with this situation?

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Student Input

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Student Input

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Student Input