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Video Presentation Sentosa Villa Resort 

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Video Presentation Sentosa Villa Resort 

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NURUL NAJWA NASUHA BINTI MUDA
H18A0500
VIDEO PRESENTATION

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NURUL NAJWA NASUHA BINTI MUDA
H18A0500
LAPORAN AKHIR

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Sentosa Villa Resort is nestled in a vast garden at the foot of Bukit Larut, therefore the mornings are quite cool. Because visitors are given the notion of nature, meaning leisure tourism, the scenery at Sentosa Villa Resort is incredibly fresh. This location is ideal for anyone seeking calm and relaxation in nature.

All of the chalets are built of wood and can sleep 2 to 8 people on beautiful, verdant acres. Around the cottage unit is furnished with a range of utilities meant to fit in with nature. There is an open-air activity centre and a BBQ pavilion with gazebo. All of these are linked by a network of walkways that bridge various streams and fish ponds populated by turtles and hornbill bird.

There are two types of accommodation at Sentosa Villa Resort which are Hotels and Chalets Rooms. The Hotel rooms are divided into 16 Units which are Superior Rooms and Family Classic Rooms, while the Chalet Rooms are divided into 11 Units which are Deluxe Villa, Family Villa, Honeymoon Villa, Cottage, and Bungalow.

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Off Day

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Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.
- Helping the sale department compile voucher papers.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Meeting with Ms. Joyee and all staff members

4:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.
- Accompany guests from Jabatan Tenaga Buruh to inspect the rooms at Sentosa Villa Resort.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

3:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

3:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

4:30 pm

- Key in deposit payment in the deposit book from email.

5:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

6:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:30 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

11:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
UPL

# data[].attributes.body
UPL

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
UPL

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.
- Reply to WhatsApp guest asking about room vacancy.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

7:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

7:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

8:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

8:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

9:30 am

- Check chats on whatsapp and reply to guest chats.

11:01 am

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.

3:00 pm

- Fingerprint
- Go home

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Assist other staff to measure the cafe and Garden Hall.
- Update the measurement results to Dato 'Lai via WhatsApp.

3:00 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Off Day

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Fingerprint.
- Calculate the Cash Float and Security Deposit tally in the book.

2:30 pm

- Key in the information of guests to check-in in the systems. Then explain to guests the rules while at Sentosa Villa Resort.

3:30 pm

- Key in deposit payment in the deposit book from email.

4:00 pm

- Check chats on WhatsApp and reply to guests' chats whether they ask for an available room for them to stay or the room price.

5:00 pm

- Key in payment in the book Cash Float and Security Deposit when guests check in used cash payment.

6:00 pm

- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:30 pm

- Do and calculate the Sale Report and send to the group WhatsApp.
- Calculate the Cash Float and Security Deposit tally in the book.
- Cash pass the Cash Float and Security Deposit for morning shift use.
- Make a settlement using a card machine where guests make check-in payments using a credit card, is Visa and MasterCard.
- Keep all keys and cash in the safety box.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

8:00 am

- Fingerprint
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

8:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

9:30 am

- Check the email, if there is a booking from agoda, expedia etc. print the slip then enter the information in the deposit book.

10:30 am

- Check chats on whatsapp and reply to guest chats.

12:01 pm

- Make a lock's room using the Door Lock system according to each room and the period of stay in the resort.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.

4:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Evening

2:00 pm

- Senior staff make a fingerprint for me.

2:30 pm

- Senior staff explains the guideline check-in to guests.

3:30 pm

- Seniors staff explained about the evening shift.

5:00 pm

- Senior staff teaches key in payment in the book Cash Float and Security Deposit.
- Key in the information in the Deposit Booking book.

7:00 pm

- Take the picture of the keys and send it to the group WhatsApp.

9:00 pm

- Do the cleaning in the pantry and office.
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

10:00 pm

- Fingerprint.
- Go home.

# data[].attributes.body
Shift Morning

8:00 am

- Fingerprint.
- Senior staff explain about the shifting morning.
- Calculate the cash float and security deposit and tally in the book, after that, Signature that book.
- Send report shift, report housekeeping, and occupancy report in group WhatsApp.

8:45 am

- Do cleaning
- Take the pictures of the place we do the cleaning and send them to the group WhatsApp SV Receptionist.

9:00 am

-  Waiting for the guest to check out.
- After guests check out, tell the housekeeping to check the room using walkie-talkies. If that room is okay, then refund their security deposit money.

9:15 am

- Manager Miss Tia took me on a tour of the area Sentosa Villa Resort and explain about the fruits trees and takes a look at the Hotels and Chalets Rooms.
- Miss Tia explains the facilities available at Sentosa Villa Resort

12:01 pm

- Senior staff teach how to make the key to check-in.
- Take it out the slip payment from the file into another file.
-Attach the slip payment with the key according to their respective rooms.

2:00 pm

- Waiting for the guest check-in meanwhile check the inbox mail if have the booking from Agoda, Traveloka, Expedia, and so on.

4:00 pm

- Fingerprint.
- Go home.