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The textual features that we have found that mainly aid the readers understanding of the product are:

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The textual features that we have found that mainly aid the readers understanding of the product are:

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Step-by-step

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headlines
pictures of specific pages, functions and buttons
highlights of specific steps
grey scaling, blurs

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To what degree is technical knowledge needed to follow the instructions of a quick start guide in terms of grammar, lexicon and syntax?

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To what degree is technical knowledge needed to follow the instructions of a quick start guide in terms of grammar, lexicon and syntax?

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The main purpose of these texts is to inform and aid the reader on how to use the respective products.

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tense: present
voice: active
personal pronouns: second (you/ your)
sentence types: mix of long and short sentences

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The target readership of the investigated quick start guides consists of non-expert readers who purchased the respective products.

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technical vocabulary: tab, @mention, Wi-Fi, ...
factual language

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In this mini project we have looked at 3 quick start guides 

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In this mini project we have looked at 3 quick start guides 

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How to install a HP printer

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How to use Microsoft Teams

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How to use Muses brain-sensing headband