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I've been sitting still for an hour, watching, listening, in the dark. Macaques swing through the cliff-top trees opposite, the drilling of cicadas has begun. Frogs take up the chorus below, the river rushes ahead, gibbons whoop in the distance. Even the leaves are noisy, falling around the deck of my beautiful treehouse with a thud. Stars appear to rush towards me; fireflies twinkling in the Takian trees.

I'm staying at Our Jungle House in Khao Sok - Thailand's largest national park, near Phuket. Run by social entrepreneur Bodhi Garrett, it's a model of ecotourism but doesn't shout about it. What you see is tasteful accommodation, all soft lighting and wood carvings while, in the background, they're quietly building schools and developing community-based tourism projects.

I took a group tour to Cheow Larn lake with Por, a young local guide, and we ventured north, three hours by longtail boat to Klong Saeg Wildlife Sanctuary, leaving the rest of the tourists behind. It's magical and remote, mist drifting over the jutting limestone karsts, the lake banked by thick jungle. We hiked up wild elephant trails, followed bear tracks, explored lakeside caves and ate fish caught beside the bamboo rafthouses we would sleep in. Before bed, Por took us on a night safari where we floated silently past shy gaur - tragically, the heads of these endangered bison can earn poachers £2,000 apiece.

Magical and remote ... Cheow Larn lake

It was all a far cry from where I started the year. January blues were abetted by minor heartbreak and I planned a healing trip to Thailand, Cambodia and Vietnam. So far, so cliched. Friends, recalling youthful travels, promised adventure. Contemplating my more mature 41 years, I privately worried at the prospect of travelling among twenty-somethings headed for full-moon parties. Instead, I booked into a yoga centre on Koh Phangnan. I would emerge serene and calm, I told surprised friends. Arriving at the retreat, I passed men chanting among - or perhaps to - the trees. In a temple, strangers discussed receptivity to love and offered to partner me in tantric workshops. Sitting on the resort's beach, I pondered my situation when the faint strain of bongos made a decision easy. I beat a hasty retreat.

Several hours later, I was on the neighbouring island, enrolling on an open-water dive course at family-run Master Divers. Koh Tao is a diving epicentre and, as a result, the main town, Mae Haad, is also a backpacker's haven, its narrow pathways and rising streets crammed with budget accommodation. A basic, clean beach bungalow at Ananda Villas costs £23 a night (rooms start at £10) and, as with much of Thailand, there's excellent affordable food everywhere. Master Divers are keen environmentalists so, at lunchtimes, I used their reusable plastic containers to fill with fresh papaya salads and spicy noodle soups from nearby street stalls. Mornings were spent in the classroom, afternoons in the sea in small groups, under the expert guidance of Simone, a charming German divemaster.

We got to grips with the basics at one of the most scenic sites, Japanese Gardens. It's ideal for learners and snorkellers, with the reef across the bay going from paddling depth to 14m, vibrant soft and hard corals, and a wide variety of fish: wrasses, parrotfish, titan triggerfish. Once we'd mastered safety techniques, Simone led the way as we glided past lobed pore coral heads fully five metres high, and fields of slipper corals. It wasn't long before we stumbled upon a hungry turtle, chomping away, unperturbed by the captivated audience of divers: you can see why people flock here to learn to dive.

I was smitten, and this newfound passion saw me heading, freshly qualified, to Khao Lak for a liveaboard trip to the Similan islands with an underwater camera. Happy days were spent launching myself into the deep from Sea Dragon's dive boat, photographing turtles, barracuda and stingrays, and using up my air trying to outswim tuna. We were the first divers to visit the East of Eden site, reopened after two years, and here I got up close, too close, to a giant moray eel I later discovered was almost certainly Scarface - a known resident of the table coral at 16m depth, and infamous for having bitten a diver's thumb off. Evenings were passed swapping stories and pictures with other divers over the Thai kitchen crew's fragrant curries.

Diving in ... a hungry turtle spotted on the Master Divers trip

The only time I felt "older" was on the backpacker bus trail from Koh Tao to Khao Sok, where some studiously jaded youngsters viewed my cheery optimism with the contempt it obviously deserved. "God, Thailand's so slow," they whined, even as the bus company sent a car to reunite the ingrates with a forgotten backpack. Not all youthful backpackers are cast from the same mould. In Koh Tao, I had great fun with a trio of twenty-somethings from Paris, and Khao Sok was memorable for the stunning scenery and wild animals, as well as for sharing those experiences with other travellers. I set off for Phnom Penh, happy I'd made lifelong friends.

But some things are best done alone. My first day in Cambodia was spent in quiet reflection at the killing fields of Choeung Ek. It is Ros Kosal, a survivor of the Khmer Rouge's regime, whose audio narration leads you around the field, past the depressions that mark mass graves. The effects of such recent bloody history are ever-present in a country that's suddenly very young, orphaned and hungry.

However, there is a positivity everywhere, and initiatives you're glad to spend money on. In Siem Reap and Phnom Penh, I visited Romdeng and Marum, training restaurants where the staff - ex-street children - cook and serve fresh, creative food. In Kampot, visually impaired masseurs offer soothing treatments at Seeing Hands, and there's a chilled vibe and decent coffee to enjoy at Epic Arts Cafe, run by deaf and disabled workers. Much of the budget accommodation in Kampot is on Guesthouse Street, where you'll find Pepper Guesthouse offering possibly the finest fish amok in town. This fragrant fish curry, steamed in banana leaves, is Cambodia's national dish.

Kampot pepper stars in this region too, notably at the nearby Kep crab market, where the locals serve it alongside the tasty little critters - well worth a trip. A 15-minute boat ride away, you'll find Koh Tonsay, aka Rabbit Island. Seasoned backpackers who visited Thailand 30 years ago might find the pace familiar: it's pleasingly slow and sleepy, with simple stripped-back bamboo beach huts for just $7 a night, and three hours of electricity daily. I met Lisa here, a Californian backpacker and photographer my own age, and we spent afternoons swimming and walking, evenings lazing in hammocks with cold beers or eating crab (and that fiery pepper sauce) at the quiet restaurants (the two best are part of the family-run bungalow resorts at either end of the beach).

Recharged, I crossed the border to Vietnam, taking a heart-stopping bus ride to Can Tho, the largest city in the Mekong Delta. I hired an automatic motorbike, procured a vague tourist map of the region and set off to explore the Delta. In every direction was river, little tributaries inviting exploration. I scrambled down palm-fringed dirt tracks, the air heavy with the scent of coriander. When patches of drying rice blocked my way I was unsure how to proceed, but smiling women in nón lá paddy hats waved me across, and I rode gently over the grains. It felt wrong, trampling over food on my dirty motorbike, but these piles of rice were ubiquitous and I got used to it.

Susan, her bike, and a new friend

The delta gradually swelled from tiny backwaters to vast estuaries. I crossed some on ferries so rickety it took all my courage to ride up the wobbly ramps. Commonly, as I rode, children ran alongside, shouting, people thronged, incredulous at this western woman, alone on a motorbike, unable to make even my "xin cha" (hello) understood in their tonal language. I stopped at a streetside wedding party to find myself holding a gorgeous fat baby, posing for photos. Weird and wonderful.

Emboldened, I headed for Ho Chi Minh City. Everyone warned against motorbiking there - estimates put the number of bikes at between two and four million. I told the hotel reception I wanted to rent a bike. "Motorbike taxi?" No, motorbike. "For how many?" Just me. "You? Alone? Out there?"

The rules are a little ... loose. People don't stop at red lights. They ride en masse towards you, on what you naively thought was your side of the road. And, yes, they are in their millions, which means you don't need to check your blind spot - there's always someone in it. It was so much fun, so mesmerising, that, come rush hour, I was still riding around, in a thunderstorm, soaked in a summer dress. Proudly, I rolled up to Quan An Ngon restaurant on Pasteur Street, threw my keys down like a local and ordered a delicious banh xeo (sizzling cake). "You obviously live here," a New York visitor said. "Where can I get a good cocktail?"

I had found my place, and my heart was happy.

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Backpacking in Thailand, Cambodia and Vietnam

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On a restorative trip around Thailand, Cambodia and Vietnam, Susan Smillie finds spectacular diving, quiet reflection and delicious local food

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It was the kind of question that you ask your friends on a lazy afternoon, sitting on a couch eating cheesy snacks. The kind of question you ask yourself in the shower. The kind of question your annoying little sister asks from the backseat on a road trip. The kind of question that seems painfully obvious yet isn't. I don't remember the exact moment my colleague asked it, but as soon as he did, it consumed us:

What is the most successful product in history?

Friends can stare deep into bags of Cheetos looking for the answer,  the shower might gurgle something back eventually, and your dad might make something up to placate your sister, but the best place to ask this question is, of course, that beacon of insightful information and profound garbage: The Internet.

And that's where we went.

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How Your Body Language Shapes Who You Are - TED Talk

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How Your Body Language Shapes Who You Are - TED Talk

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Your body language may shape who you are

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(NOTE: Some of the findings presented in this talk have been referenced in an ongoing debate among social scientists about robustness and reproducibility. Read “Corrections & Updates” below for more details as well as Amy Cuddy’s response.) Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy argues that “power posing” -- standing in a posture of confidence, even when we don’t feel confident -- can boost feelings of confidence, and might have an impact on our chances for success.

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15 signs you have emotional intelligence - World Economic Forum

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15 signs you have emotional intelligence - World Economic Forum

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Dr Travis Bradberry looks at the qualities shared by people with emotional intelligence, based on data from more than a million people.

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The year 1777 was not a particularly good time for America's newly formed revolutionary army. Under General George Washington's command, some 11,000 soldiers made their way to Valley Forge. Following the latest defeat in a string of battles that left Philadelphia in the hands of British forces, these tired, demoralized, and poorly equipped early American heroes knew they now faced another devastating winter.

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How to build an enduring, multi-billion dollar business - Sarah Tavel

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How to build an enduring, multi-billion dollar business - Sarah Tavel

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In my last post, I wrote that Uber built a multi-billion dollar business by using mobile to create a 10x better product than the incumbent (taxis), and did so at a lower price. The "and", as I wrote, is everything.

What's exciting to me is that Uber is not the first, nor will it be the last. Indeed, when you start to look for it, you realize "[10x product] and save people money" is the undercurrent running through dozens of breakout companies ranging from Airbnb to WhatsApp.

What's Amazon? Endless selection/convenience and the best price.

Remember Netflix's original marketing? More selection/convenience than your neighborhood Blockbuster, and no late fees.

Airbnb is all about unique accommodations and it'scheaper than a hotel.

Skype introduced presence/chat etc, and free international calls. WhatsApp did to international SMS what Skype did to international calls.

Alibaba, Craigslist, CreditKarma, eBay, Expedia, Poshmark, Priceline, Orbitz, Shutterfly, Transferwise, TurboTax, .... I could go on. (Oh, and if you're building one, I'd obviously love to hear from you: sarah at benchmark dot com.)

It shouldn't be a surprise that 10x + cheaper is such a killer combo for consumers. Who doesn't want something better, cheaper? It also happens to be a great catalyst for word of mouth. People love to talk about a new service they discovered that's better and saved them money - telling a friend how to save $20 can feel like actually giving the friend $20.

So how did they do it? Or perhaps more pointedly, how can you do it?

To me, there are two key ingredients:

1. It's about the [10x product]. Saving money is pouring gas on the fire.
As my former Pinterest colleague David Rubin pointed out to me, your service shouldn't lead with "saving money". You must create an offering that is so compelling, it stands by itself in the consumer's mind.

Case in point: when I first started to talk to people about my thesis, they'd push back. "Uber is just so much better than a taxi." "Amazon is all about convenience." "Airbnb is experiences you can't get at a hotel." Of course, they're right, but it's the "and" that accelerated the behavior change for most people. The 10x product is what kept those people as customers.

If you can get people to take your price advantage for granted, you've won. If on the other hand, your brand becomes more identified with saving money, then that's likely because your offering isn't sufficiently differentiated. Saving money is the feature. This puts incredible downward pressure on a company's unit economics. It's a lot harder to build an enduring business if you're forced to constantly optimize for price. Think: flash sale and deal sites.

The one exception I'd add here is that "free" is its own 10x product. If you can offer something for free that used to cost lots of people money (I'm looking at you Skype and Robinhood), growth will be the least of your worries.

2. Use technology to recast incumbent cost structures.
Okay, so you've got a 10x service. That's the easy part. Providing the 10x product cheaper in a sustainable way is where the rubber hits the road.

The key is to use technology to recast incumbent cost structures. This creates a structural cost advantage, and if you have economies of scale or network effects, an advantage that can endure as you grow.

Here are some of the strategies companies have used to do this:

E-Commerce

E-Commerce companies disrupted brick and mortar retailers by centralizing operations and benefiting from economies of scale.

Sharing economy

The "sharing" economy enables companies to unlock latent value in underutilized assets, and by doing so disrupts asset heavy approaches.

Peer to peer marketplaces

P2P marketplaces eliminate broker fees and middlemen, letting them pass savings to participants in their marketplace and reducing operation costs.

"Full stack" startups

More broadly, " full stack " startups use technology to fundamentally rethink services and disrupt the incumbents.

Emerging: AI, virtual reality, others?

Fast forward, and I've got to imagine that in addition to the existing techniques I mentioned, emerging technologies like AI and virtual reality will create a new class of 10x products that save consumers money.

For example, imagine not having to travel to the Serengeti because you can have an experience in virtual reality that's just like being on a safari, or getting a prescription almost immediately because you've been diagnosed by a neural network.

It's hard not to get excited for future startups capitalizing on these strategies.

What do you think? What emerging companies do you see doing this? I'd love to hear from you.

Follow me on Twitter @sarahtavel.

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How to build an enduring, multi-billion dollar business

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In my last post, I wrote that Uber built a multi-billion dollar business by using mobile to create a 10x better product than the incumbent (taxis), and did so at a lower price. The "and", as I wrote...

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Remarkable Self Branding In Career - by Mike Johnson (Atlanta)