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Not react emotionally internally when upset employees approach you.

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Recognizing the emotions for both myself as well as those around me - bring those emotions to the front and recognize/honor them.

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Recognizing the emotions for both myself as well as those around me - bring those emotions to the front and recognize/honor them.

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We can all improve...

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That I need to always need to be aware of my own emotions going into potentially volatile situations

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Nervous-talk faster, lots of hand movements or fidget.

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Nervous-talk faster, lots of hand movements or fidget.

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Glass Case Of Emotion Feels GIF - Find & Share on GIPHY

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Discover & share this Feels GIF with everyone you know. GIPHY is how you search, share, discover, and create GIFs.

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Sometimes I talk louder and faster - which does not really help the situation.

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EQ can be developed! It is critical as a leader to continue to develop EQ and constantly reflect on how to practice all skills.

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EQ can be developed! It is critical as a leader to continue to develop EQ and constantly reflect on how to practice all skills.

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To focus on staying calm and keeping emotions in check.

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Taking time to relax, breathe and think....

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Applies to a number of personal/professional settings

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Applies to a number of personal/professional settings

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Connections to what we do (how we interact with others) and what we expect students to learn and to do

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Connections to what we do (how we interact with others) and what we expect students to learn and to do

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Slow down and force myself to think before responding / reacting.

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I get red faced and sweaty pits.  Anger is easy I get louder and less agreeable

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I talk faster and louder.

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Taking time for self reflection is important in order to make accurate determinations on how you are effecting the staff that you work with.

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Increases

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being aware of my own self, as well as others and what is going on in my "world"

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being aware of my own self, as well as others and what is going on in my "world"

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breathe through my nose to slow down

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To remember to pause and reflect on my actions and responses to others.

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That it is an ongoing process, requires practice.  

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That it is an ongoing process, requires practice.  

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My voice gets shaky and I can not control my facial expressions

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My voice gets shaky and I can not control my facial expressions

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This book reminded me about how our brains are so hardwired to react emotionally to what we experience and how often times, we have emotional reactions to things that happen to us before we are able to really think about them rationally.

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my breathing comes through my mouth only

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Heart races

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Face turns red, I talk faster and my chest feels tighter 

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Face turns red, I talk faster and my chest feels tighter 

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Others may be feeling different emotions than you are or going through something unrelated to the situation in their life.

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Tone of voice changes.  Sometimes without noticing

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Tone of voice changes.  Sometimes without noticing

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We need to be aware of ourselves and our surroundings, and how we we can impact the thoughts and feelings of others.

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Face definitely can turn red, hands sometimes tremor.

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Building a bridge between your heart and your mind will allow you to make necessary connections with your emotional intelligence and avoid impediments to fulfillment.

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A practice I began using a few years ago is called sitting. At its base it a quick centering and meditation technique which can readily be used in a classroom/office situation. I need to employ this practice more consistently when I'm feeling the stress level increase.

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My important takeaway really was a reminder to be always aware of the environment around me and the various ways in which people express emotion.