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Tatjana Blagjevic, Serbia
We have free antivirus software and we have a lot of problems witn infected files. Many viruses come from net but much more from usb.

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We have antivirus software, still we encountered problems with infected files  in our school computers. Usually our technician manages our network and data protection.

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In my school we have a firewall and free antivirus. Sometimes we have problems with viruses from students' or teachers usb pendrives

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In our school broadband is provided by  government centrally  and comes with filtering already applied.  In addition we have protection software. Our network is configured to restrain certain acess and do nopt allow software and other contents to be installed.

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Jeane de Fatima, Rio de Janeiro - Brazil

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Jeane de Fatima, Rio de Janeiro - Brazil

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A young man entered an unknown page and immediately started a very loud alert, appearing an x, Avast, the antivirus that we used warned and moved to another page we went to the history and cleared the navigation so that nobody could access again.

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In my school we have firewall and antivirus software, but  the latter are free and I don't know how it can be sure!

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I have encountered many various types of viruses and malware while supervising the computers in our school. Most of them happen because of user carelessness.

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Fortunatly I'm skilled enought to has been free from viruses for decades, but at school it is different. We need upgraded antiviruses and pay attention. It is difficult to face the problem.

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Our school broadband is provided by a government agency and they protect the internet infrastructure

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I generally face with the malware spam causing from the USB drives. In order to hanbdle with this problem, I use a antivirus program to block and protect my USB drives.

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Excellent presentations. Thanks to mrs Vorbau. We have antivirus software installed at all computers in my school and luckilly we never experienced any kind of problem. I' d also like to mention that it is included at the Greek cirriculum to teach the students about security threats  and how to prevent and/or deal with them.

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Our school broadband is provided centrally by a government agency and comes with filtering already applied. In addition we have anti-virus software. We also use chromebooks so for the most part children are not downloading files.

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Every PC in my school have a free antivirus --

A and Windows Defender and we usually use cloud to transfer files.
Therefore our navigation system is equipped with filters that prevent you from visiting forbidden sites...

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Usb keys can be a problem, but we are using them less and less often

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All of our PCs and laptops have antivirus but pupils and staff usually do not scan their usb/memory keys and this could cause problems. So far the antivirus has been good at  picking them up.

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We have antivirus software, still we encountered problems with infected files in our school computers. Usually our technician manages our network and data protection.

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Every pc in my school have a free antivirus and we usually use cloud to transfer files.
Therefore our navigation system is equipped with filters that prevent you from visiting forbidden sites

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All computers in my school have got a free antivirus.

I pay much attention when I surf on Internet especially to open web pages or download files When I need to share  or transfer data I prefer to use the cloud instead of pen drive. I even suggested to my colleagues to scan with the antivirus their pen drive before using

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Fortunately, we don´t have problems with malware since we give all the system control to one only tecnician who is the only person who has the permission to download files or programs and also the one who can allow our personal devices to enter the system (f. i. our flash drivers or cameras). Teachers complain a lot about this situation because it is a little bothering when you´re working... Maybe, we have to make them a little more aware about the risks we are trying to avoid with this measurement.

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I'm skilled enough so I never experienced viruses in my own computers. But if we speak about my school's hw then it's totally different, it's easy to find infected computers. I deal with them trying to train people to be careful and often, very often, help technicians in tech in cleaning operations.

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We use updated anti virus software and keep reminding students and colleagues about the rules and the dangers when they use their usb sticks to school but also to their personal computer devices.

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For me this is the most interesting part of the MOOC, specially because educational institutions must educate in the safer use of the technology, in a general sense. I mean that configure a WIFI is important, but teach everybody how to prevent problems or increase security in their day a day use of the ICT is almost an obligation.

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Probably this is the most tricky part of the job, because it's never finished (nor the others) and a failure can have a cost dificult to assume

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I think that there is a lot of work to do in a school about the protection of sensible data. In our school, there is not a culture about the defense of privacy against the attacks of hackers or malicious software. For this reason, it's important to educate users to respect some basic rules as to use a strong password, don't upload files on the school system, don't have access to sensible data, defend your password from suspicious eyes...

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All the computers in my school have a anti-virus installed and updated. Also we use Untangle network protection.

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I work at a University and I realized that antivirus software is not updated because it shows notifications from time to time. Maybe to prevent viruses USB access has been disabled in all computers; therefore, teachers need to work with documents from the cloud.

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We have a number of firewall to the outside. We have separate networks. All the facilities have anti-virus devices. The viruses are updated cyclically.

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About three month ago we dealed with trojan horse on secretary's computer. She didn't even know, that it was there. The computer was getting slowly, not responding and so on. Connecting new printer to her computer was mission impossible. I became suspicious, so I checked firewall. It was turned off. I also scanned all computer with antivirus program. There it was, trojan horse. We scanned all the other computers in the network and luckily it didn't spread around. I backup secretary's documents, formated all partitions and reinstalled OS and other programs.

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In my school there is only one network for students and teachers. All users are connected to a server, and in this server there is different user policy for students and for teachers. An enterprise version of antivirus is installed on the server and the workstations are updated automatically. Also, there is a firewall system in the server and finally the National School Network block and/or filter many dangerous addresses.

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Good work for us makes NIC.cz with Turris Omnia router. But what I'm afraid of is ransomware and this type of infection largely depends on users.

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In my school there are two separate network environment: one for pupil and staf, the other on a hightly secure server for administration. We have a rigorously applied protocol about protecting sensitive data in school. Luckly we have never had problems with malware and intrusion. In the server there firewall and anti-virus protection system. They are kept updated. Unwnated websites are blocked on the school machines and pupils know why is done. Students don't allow to use portable devices or download files.

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E- Safety & Digital Citzenship are the core of my interest of Innovative Tecnologies. I wrote an article about and tested my school. Four  years ago I promoted  a course  for children and teachers. So I can say that my part was inform and trying to create with other teachers clear rules/policy. My head teacher/ this year want to apply them.  Maybe things will change in the next years because a couple of months ago we changed our Head Director. We had Panda and AVG freetools , I prefer AVG but teachers need to be trained to undrstand and learn how to handle with rules round about E-safety (malware and protection off data ...). I think the E-Safety Label project is a very good help in this direction.

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I have found both these video really useful and detailed. Many thanks Sabrina!!!
Luckily we haven't had any serious intrusion in our school infrastructure and any problems with the students. There is an antivirus and a firewall in the server. Moreover, we have two separate computer network environments, one for students, staff and parents interactions and the other on a secure server for administration, as you suggest in your video.

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We use a good antivirus in our computers to  protect us about the malware. It´s easy and safety.

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We use DeepFreeze in all of our computers at school. Also we have Safe Internet installed in our serv

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My computer is protected by Kaspersky Anti-Virus program but it is not enough. When I face with problems with my school's laptop, I ask to expert.

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I wasn't completely aware about the problems of ICT safety. I knew about privacy and so on but there are really too many threats !!!
In my school we have an electronic register for administration and classroom, but teachers, students and staff have different passwords, even parents have different passwords from their children. Anyway, students should be trained about all these virus and possible attacks especially because they use their flash pens on school computers. I often ask them to prepare presentations or letters that we see in class. I'm sure that our animatore digitale has put firewall on every computer but last year some of them got infected.I must talk about security with my students!

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Fortunately I've never had experiences with malware, viruses and spam at school. I believe in the importance of both securing from malware andprotecting sensitive data

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After this training, I had a conversation with the school director to invite him to consider the idea of setting up a protected access to wi fi with a login system and a firewall.

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I have the same experience with Stefanos, Greece at my school. I haven't added something else.

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Recently in my school we set a good firewall for our connection and we separated different connections between teachers, students and school office users. I feel that now we can use Internet in a more confident way to ensure asafety for all of us. In the same time, we are talking about this topics with parents and students and we, as teachers are certifying our awereness on esafety attending  a module for the European ICT pass . We would like to gain an european label for our school in this important topic!

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I am not totally sure about how the network is built in my school but I think the students are separated from the staff. We all log in using our usernames and passwords. We have a firewall and an antivirus system that the computer department takes care of. The Computer department also take care of backing up our files. They keep an image from each day, week, month and a year in case something happens to our data.

Users can’t download and setup software to the schools computers, Computer department takes care of that. Students and staff are allowed to use the internet and we try to educate them to be aware but sometimes we get into trouble because of spam-emails or adware but we deal with that.

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In our school every PC has a free antivirus  There is only one network for administration and teaching. There are also several printers attached to the administrative PCs.
Internet is provided through a national network for schools, so many addresses are blocked and/or filtered. But in school level there is no policy and not enough money to have a person deal with all that exclusively.

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We have firewall and antivirus. Besides that we have a technician that helps su when we ate  in trouble

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Thanks for these informatic videos, they are very useful and we should think more about these matters. We have only one network for the schools/kindergarten/musicshools. We have firewall and antivirus that the Computer Department (CD) takes care of. Everyone has their own login account when they attain the network. CD create image-disk twice a day of all data. The users can´t download software to the school's computers, they have to ask for a permission and the personal from CD manage it. Our students are alowed to visit the Internet but they are then always under controle of an adult. Sometimes we have trouble with the spam-emails, some of the staff/students are not aware of that they should not open/click it.

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Interesting and very useful videos! In my Institute there are a separate network for Administration, which needs to be more secured by installing a new firewall, and several networks, one for each school. Most of them have updated antiviruses and teachers are generally carefull in using Usb devices and in opening links and attached files. What we primarily need now is to write a clear protocol about security and data protecting and install free antiviruses in the schools that haven't already done it

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All the computers in my school have a anti-virus installed and updated. The only problema we still há is originated by the use of USB pen drives. But slowly this problema is mitigated with the use of online files storage

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In my school we have an antivirus that protects all computers. This antivirus is provided by regional department of education. In addition we have a firewall that protects our computers from unsafe sites. This is ok, however, we usually have some problems  downloading interesting materials and we must call server to give us permissions and access to many educational or tool webs.

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In my school every PC has a free antivirus and the administrative PCs have also the free version of malwarebytes anti-malware. There is only one common network for administration and teaching. There is also a local printer attached to one of the administrative PCs. Several times we faced virus problems when  students or teachers brought their USB flash drives, so we use only one PC to scan them and then download their files. This PC is the most frequently updated and scanned.  As for firewall and blocking of unwanted sites, this is carried out by the Panhellenic Schools Network, which is administered by the Ministry of Education.

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Very interesting video. In my school we had several problems with safety, especially with viruses because of the exchange of USB devices

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Most of the PCs in my school use an antivirus but sadly there are no firewall software. On the other hand the administration PC uses a private printer and is secured with an updated antivirus and firewall.
Viruses, malware, rootkits are always a big threat and the administration pc has been infected once or twice but we also keep backups so we can recover most of the data

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We have antivirus. But we have problem  with downloads from unsafe sites. The network security is provided by the company who provides internet.

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My experience with malware, viruses and spam teach that we must install Antivirus/Malware software and to keep them update. If not we have many times big problems with pc. when students or also teachers download files, use USB keys or visite no safety sites.

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Very interesting videos and very useful and clarifying document. Sure I will use it.

In the school we have differentiated the networks for the students and teachers of administration offices. Sensitive data are treated separately. Backups are made from time to time.

We have a very good antivirus, we have used it for years and no virus has entered.

But it´s true that we have a problem with teachers and student. They are not aware of the dangers of USB keys, downloads from unsafe sites, suspicious links, etc.

We have to provide our staff with basic training on detecting potential infected files and secure practices when downloading files or using portable devices.

Students are not allowed to download anything on school computers

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Fortunately I have never had these problems

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In my school there are two different networks: one for administration purposes and the other for theachers and students. Each one has its own firewall, however these devices are old and not updated with the last firmware: I don't know exactly if firewalls are managed from any technician.. Some weeks ago we had a serious problem with a ransomware in the Administration network ...Students can access the Internet via the computer lab always under the supervision of a teacher. Sometimes, as I am ICT administrator, I deal with ADWARE and WORM. We use a free Antivirus.

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Voichita
Interesting video!

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Security is underestimated in school, in Italy we are much more interested in privacy, and often we do not mind about IC security, until it's too late :(
I am trying to make school staff more sensible and careful about downloading, opening sites, but it is a very hard war... So we have to deal with viruses, spam, etc. Fortunately our (external) net technician is trying to build a safer net...

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Unfortunately we have a safety net in our kindergarten.

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In our school we've got good firewall protection and an expert in malware, viruses and spam files; and that's a very effective combination, indeed!

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Recognize the dangers network is important for all: students, teachers, parents .. There should be training for all as we learn together.
La informació d'aquest tema és interessant per explicar-la a tothom

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Excellent document on malware and cookies. I will send it to all staff. 

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Excellent document on malware and cookies. I will send it to all staff. 

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This document has seemed so interesting that this morning I have used it as a working document for my students of Informatics "An introduction to privacy and security on the Internet (cyber security)". As for me, several years ago I had to delete more than a thousand copies of viruses in my mail for having loaned my computer. It will not happen again.

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Luckily we have not had any major issues within the school. There have been some infected files brought from users home through usb keys, but the AV managed to block these. Users installing software including unwanted addons, search bars etc.. has also lead to increased popups. With the introduction of BYOD we will have to be more vigilant going forward.

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In our school students are not allowed to visit any site on the Internet. However, I must admit that as far as security is concerned, we do not have a strong firewall to fight with the problems that might be encountered. It is also true that we didn't have any experiences with malware so far, but most of the computers in the school are affected by different viruses and rarely it is called a specialist to deal with these problems, which is why it is very difficult to work on those computers.

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We are mostly Mac-based and have not experienced major malware or virus problems.
Staff usually ignore all directions from Computer Support re security and backup :(

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There is Linux operating system for the intel classmate PC. The usual way to deal with malware  is a firewall blocking but I am not sure if is it updated regularly. Safety strategies have to be followed for safer Ubuntu computing . The situation can be improved with creating a protocol for use of internet, scanning and downloading data, wearing portable devices. Equally important as well is providing training both for teachers and students to аvoid malware.

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We have a strong firewall and we use Kaspersky antivirus server managed. According to our policies about documentation management the documents have to be save in Google Drive, so we use the protection Google offers. However it is not easy to change some habits and some people continue saving documents in local or portable drives. We had an incident last year with one teacher who open a ransomware email and couldn’t again access to his documents, the documents he had created along one year. We are aware that the wink link is the person and that we have to push once and again. It’s not enough to offer training one year and think that it is enough for the next 5 years.

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We haven’t  school system for network managements, haven’t  various privileges for teachers and students. In our school each teacher administrate its lab. In my cabinet have anti-virus protection software and I keep updated. We have separate networks for students and for administration. In computer labs students comply with rules for secure networking. Our student haven’t school accounts. I not keep important files on student’s computer. I regularly create image-disks and archive with important data on my computer.

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The amount and variety of malicious programs is very dangerous nowadays so I decide to install and run anti-malware and firewall software. When I select software, I choose a program that offers tools for detecting, quarantining, and removing multiple types of malware. At the minimum, anti-malware software should protect against viruses, spyware, adware, Trojans, and worms.

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I am not in charge of the security at school, even if I know that now and then there have been virus problems in the administration offices. We have a cabled intranet that is a good solution to protect sensitive data. The main weakness is due to human carelessness, for instance not logging out of the intranet. Unfortunately, training is not enough to build habit!

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Very interesting and useful videos!They make anyone reflect about the risks connected to the use of any device or our pc at home and at school. I normally use my pc also at school and since it is a macintosh a feel more secure . Above this I normally transfere  files and materials by using google drive or our electronic registry or google classroom.Of course we have (at school)two separate computer network environments, one for pupil, staff and parent interactions and the other on a secure server for administration( as said in the video above) I found that  the comments of Silvana and Patrizia form Italy define a very similar situation to the one of my school. We have several safety measures like computerized authentication through personal credentials which are different  depending the different areas we have to access to. For example if we want to access the electronic registry during the lesson or even from home to upload materials . We do use a different authentication if we  want to access computers in the teacher room and to make copies from different materials  for example to create  tests for our classes. We  use google classroom environment with a specific authentication through the domain of the regional office of the educational ministry.Also  students have different systems of authentication if they access internet during the lessons from school devices or if they access the google class environment from school or from home. We have also antivirus and firewall.  Nevertheless the risks of the intrusion of malware are persistent,  as many colleagues and students as well  do not really understand the risks related to the use of USBs while transferring datas or files, which could be transferred through google drive or  via email from their own computer or smartphone.I think there is still a strong need of awareness  of the real importance of a responsible use of security measures. On the other end   I agree with  Fernando Coelo from Portugal when he says that  any system  is not completely secure and when  he says that ” In ICT and with technology anything can happen so, we need to review policies and settings all the time.”

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Thank you very much for the videos.  now I can differentiate different malware and how to protect my network system from the threats. In our school, we usually use kaspersky internet security anti Malware system and keeping update regularly. Till now we did not face any malware problem.

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My computer is protected but I know that is impossible to protect it for everything, so I pay much attention when I surf on Internet especially to open web pages or download files. In my school there is a protection system to avoid malware, viruses, etc.. in add we have an assistant of laboratory that he cleans or checks computers periodically

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I usually have problems with adware. I use avast which is a free software for virus, spams and adware.

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Great videos, clear and effective.
Protection is a hard matter. In my school we use a firewall and a free antivirus that works quite well, obviously, as the great majority of school we have two differentnetwork environments, one for pupils and staff, and the other for administration. However in my opinion it' s fundamental to create applied protocols and to provide basic trainig for the staff, because usually protection is menaced by a misuse of devices.

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My experiences with malware etc..say that there are two aspects. One from the point of view of the user and the second from the point of view of the technology used (i.e. router, PCs, OS s/w, firewall). If a user (teacher or student) do not take much care on which web site he uses or if he/she uses USB flash drive that is infected then its probable the machine to be infected (if the antvirus is not updated). Technology used is important too. E.g. strong Cisco routers give extra protection to the network. Also, Linux vs. Windows give differents levels of security etc.. Another issue is the chool's network design and architecture (sub-nets division). Thanks for the videos. Sabrina covered nicely and simply the issues.

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In my school we take the following safety measures:

computerized authentication systems by using credentials;

authorization systems, which allow to differentiate access privileges at the same computer system by multiple parties by means of profiling;

anti-intrusion and anti-virus solutions to be updated every six months;

weekly backup of the school answering machine data;

§  use of removable media for quick and efficient retrieval of information.

Despite these security measures, often often the secretary office has problems with viruses and malware.

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In our school I decided to use a free basic business antivirus that is very effective.
Even if the solution is freemium, it has the basic features useful to manage all the machines in a centralized way, such as notifications about blocked threats, remote update of software and signatures as well as PC restart and sending specific messages

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We are conscious of the problems there are in protecting pc from virus and until now, our protection policy has worked well, but it doesn't mean that it is carrying on forever, so we pay attention to anything can happen.

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Protection of computer networks from school should be provided primarily by the Internet provider, then each sub network must have firewall installed or enabled, antivirus, restrictions on unknown sites, so students do not access them, or introduce various devices.

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Main security problem in my is that we don't have a security stated protocol to follow when we use compueters. Antivirus, firewall can help, but are not the solution if rules are not implemented.

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these two videos are really interesting... especially the first one with all the kind of threats a computer may have
in our school sometimes we have had problems to the pcs due to infections through exeternal devices (usb pendrives for example) or unauthorized dowloading of infected files from the internet from the students

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In my opinion, the main problem is not from the technical perspective but from the users perspective. In our school, the main problem is to convince our colleagues of the importance of such security measures. For instance, many teachers use USBs for transferring data/files/etc even having several options (e.g., sending files using their institutional email, using the electronic registry that is also a repository of files, etc). Spreading information and good user rules is the main challenge and aim in the Italian school today.

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Since we use LINUX at school and at home, I am quite more relaxed with this issue. Before that, we freezed computers, but that was very tedious, because we had to unfreeze computers periodically to update browsers and some applications, or if a teacher needed to install specific software, and we are talking about near 500 computers...
Spam now is well treated by email providers as Yahoo or Gmail, that allow the user to classify the email or even they do it automatically.
Now my main objective is to identify and separate in different networks computers with sensitive data from the rest of computers.

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We use LINEX  instead of windows.  Our Education Ministry of our area provide us this system and they are in charge of up-dating all security, therefore we do not have problems with this topic. I also have to say that we have block, then we can not access to some webs.
On the other hand, I have problems with my personal computer, although I have free antivirus and I up-date it, it seems that it always has problems.

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All the school's pc have a free anti-virus and we have a firewall. I don't like using pen drive and I use the cloud to transfert data.
The students are not allowed to download files on school computers

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Our PC have antivirus and I have had no problem till now.

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Each of our PC's have anti-virus/malware program. We only have a firewall and e-mail spam filter. We do regular backups as well as utilizing services such as shadow copy as well as Microsoft's System Center.

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I enjoy both video. At my school we were already awarded with the silver seal of ESafety Label.
We try to inform, teachers, students, staff, fathers about policies implemented. We define a lot of group policies applied with the domain authentication, antivirus updated, and a lot of updates spread to all computers by WSUS.

But, it is not completely secure. In ICT and with technology anything can happend, so, we need to review policies and settings all the time.

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I have never had problems at home because I have been using Macintosh since 2006. At school we use Windows, alas! so we have anti-virus and we often check computers in offices. In the IT labs we use updated anti-virus software and there is a strict protocol to follow to use USB drives and to download files. There's always the risk to infect computers.