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End reflection intercultural management 

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Some typical Iraqi words, that only Iraqi's understand

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Some typical Iraqi words, that only Iraqi's understand

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Barbecue minced meat, meat cubes and tomatoes.

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Barbecue minced meat, meat cubes and tomatoes.

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My grandfather wearing typical Iraqi clothes.

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My grandfather wearing typical Iraqi clothes.

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Answer the reflection questions and explain each answer. 

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Answer the reflection questions and explain each answer. 

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1. Which role did you have in the balloon factory?
- I was a employee of the company (randomian)
2. How did you experience to be in this role (feelings, thoughts, behavior)?
- I found my role very hard, because it was not normal for me. I cannot talk to someone without looking in their eyes. In the Netherlands, it is really disrespectful to not look someone in the eyes while having a conversation so to change that for a couple of minutes during the simulation was really new for me.
At the end they were mad that me feel like I am nothing to them just a number or a regular person in the company. What I also found hard is not telling the truth, because it is weird to not tell the truth when you know that everything is not okay.
3. How were you approached by the other group members (feelings, thoughts, behavior)?
- At first they were nice and they asked questions about the company and how the work environment is. The second time they were more straight to the point and wanted to know why not everything is going right. The third time they came in they were more rude and asked why we do not look into their eyes.
4. What did you learn from this simulation game?
- I learned that everyone has his/hers own way of thinking and communicating. Everyone needs to get used to it and accept it.
5. Take a personal real life cross-cultural example, in which you were wondering, confused or frustrated about someone else’s behavior. Apply the four steps of responding appropriately to culturally different people in this situation. What does it tell you?
- During BSP meetings I find it sometimes hard to communicate with high context culture when it comes to giving opinion or taking initiative. I found out that people from high context cultures, do not give their opinion easily. And they do not take initiative if you do not ask them. Sometimes it gives me the feeling that they are not interested.
- I have to remind myself that this is their way of participating in a group and that maybe they are thinking in their mind about the project. So what I have learned is not to judge people. Because I found out that they are just thinking about something and later on give their opinion about the subject.

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Balloon factory

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2. What did you learn in this exercise about your observations and interpretations? What did you learn about your group members?

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2. What did you learn in this exercise about your observations and interpretations? What did you learn about your group members?

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What I learned from the observations is that my interpretations are not always right. You can not judge a person from their body language. The interpretations are only what I think and I should not judge other people by what they do usually do. I think this exercise is very important I have the feeling that I know them better now. I learned that body language is very important and that you can not judge people on how they behave.

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DIE-method

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1. Apply the DIE- method. Observe all your BSP team members in a business plan team meeting and describe their individual behavior first. Then give your own interpretation to this behavior. Afterwards, you ask your group members if your interpretation is in line with their intention (check). 

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1. Apply the DIE- method. Observe all your BSP team members in a business plan team meeting and describe their individual behavior first. Then give your own interpretation to this behavior. Afterwards, you ask your group members if your interpretation is in line with their intention (check). 

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3. 

Have a BSP meeting and compare personal scores of all your BSP group members by making a group profile, adding it to this portfolio. Answer the following questions in your BSP group meeting:

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3. 

Have a BSP meeting and compare personal scores of all your BSP group members by making a group profile, adding it to this portfolio. Answer the following questions in your BSP group meeting:

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A. On which dimensions you have the biggest similarities?
- Nature and orientation
B. On which two dimensions you have the biggest 'gap' to bridge?
- Communication and time
C. How do you deal with those differences in your group? Are your strategies effective until now?
- Every BSP member is aware of the cultural differences we have. During the BSP meeting we ask everyones opinions because we know that not everyone gives their opinion easily. Decisions are not made before anyone agrees with it. I noticed that sometimes the members of high context cultures, find it hard to give their opinion but I (and others from low context cultures) always ask what they think about it and ask for their opinion. With this approach we give them the chance to speak and let them give their opinion.

V: Vy
DM: Dima
S: Spencer
G: Gino
VL: Vlad
W: Wouter

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2. 
Put in the same personal profile the scores for your country (with a “C”) Reflect on the following questions: 

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2. 
Put in the same personal profile the scores for your country (with a “C”) Reflect on the following questions: 

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A. Where are you not in line with your national culture? Reflect why you differ.
* Time and orientation
--> Time, in my culture is different because they do not plan anything and would do more things at the same time.
--> Orientation, in my culture they are more of being and letting someone else do it.

B. Where are you in line with your national culture? Reflect why you are in line.
* Communication, personal space and nature
--> Communication, I can not be direct to everyone
--> Personal space, this is the same because of religion reasons
--> Nature, I think the Arab culture is more subjugated.

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1. 

Make your personal profile of the dimensions we discussed in class of Hall and Kluckhohn (by putting an “I” where you prefer to be). You can use the format below. Justify each dimension with your own real-life examples. 

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1. 

Make your personal profile of the dimensions we discussed in class of Hall and Kluckhohn (by putting an “I” where you prefer to be). You can use the format below. Justify each dimension with your own real-life examples. 

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- Communication
I live in the Netherlands for almost 20 years now. So I learned that being direct is a normal thing here, although sometimes I find it hard to be direct. I have an Arabic background and Arabs are not so direct. For example when talking to family I can not always be direct or when they ask me for a favor it is hard to say no to them that is considered as disrespectful.
- Time
I want everything organized and do everything one by one. Also I want to plan everything week by week and finish everything on time.
- Personal space
I want my own personal space and my own privacy. I do not like it when people stand close to me (especially strangers)
- Nature in harmony with
It is in the middle because I can be a dominant person specially with group projects I noticed that I am a dominant person and sometimes I remind myself that I need to be less dominant and let someone else be a leader or be more dominant.
- Orientation
I am more of doing things and planning everything on time so it will be done before the deadline.

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Personal Profile

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Deep under water (values, basic assumptions, beliefs)

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Deep under water (values, basic assumptions, beliefs)

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1. Party (For example: Arab weddings are really big and expensive)
2. Gifts (If you go to someone's house you cannot go without a little gift, Arabs like to give gifts)
3. Marriage (You cannot have a boyfriend, first you need to engage and after that you will get married)
4. Clothes (Typical Arabic/Iraqi clothing). As you can see in the picture my grand father is wearing typical Arabic/Iraqi clothing. I will explain to you what everything is called. The black jacket is called a besht they wear a besht for formal occasions such as weddings or meetings with important people. The thing on my grandfather his head is called a ghetra and aqal. They wear this because of tradition. You can not see it clearly but my grandfather is also wearing a men dress this is called deshdasha. I will explain to you where this typical clothing came from. The typical clothing started hundreds of years ago. The weather in most of Arabic countries is really warm. During the summer it can get over 50 degrees celsius. So they wanted something to wear what is really light, that is why they came up with the deshdasha (the men dress). The ghetra is the white scarf, they wear this to cover their head from the sun. The aqal is the black band on their head and they wear this so the ghetra won't flush of their head because of the wind. In the past they used a rope so it is good secured on their head. For the informal gatherings they wear everything the same except for the besht.

The typical Arabic/Iraqi women clothing. Mostly Iraqi women, wear a headscarf in Iraq because of their religion. They wear the headscarf with a abaya. It is sort of a long dress. In the picture you can see what a abaya looks like. They wear this typical clothing for the daily life but also sometimes for special occasions (family gatherings). For weddings there is a clothing that is called Jalabiya. This is also a long dress but more for special occasions. You can see in the pictures that they come in different colors and studded with diamonds.
5. Hospitality (Arabs are very hospital and like to help others)

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1. Relationship to family (Have a good relationship with the family and make them proud)
2. Respect (Always show respect for elder people including strangers )
3. Loyalty (Be loyal to your (grand) parents and do not lie to them)
4. Religion (Most people are religious in Iraq. In Iraq there are 6 different religions (there are more religions but these 6 are the most known in Iraq). The major religion in Iraq is Islam. Then there is Christianity, Judaism, Yazidism, Mandeans and Zoroastrianism).
5. Thankful (Always be thankful for what you have, think about the fact that there are people in the world who don't have what you have and dream of what you have)

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ICEBERG theory of my culture

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My name is Dima Mansour I am 20 years old. I was born in Basrah (Iraq). When I was one year old my parents and I came to Holland. That is because of the war in Iraq. My nationality is Dutch. I have been living in Holland for 19 years now. My parents taught me the Arab culture and our standards and values. That is why I can relate to the two different cultures.

Introduction about my culture
Iraqi Culture
Iraqis are known for being friendly, have a lot of family gatherings and love (Arabic) food.

Hospitality
Iraqis are also known for their hospitality. They always invite people to come over and eat together. Even if you come over without calling they would not let you leave the house if you did not had anything to eat or drink.

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Portfolio
Dima Mansour | 560684 | dima1608@hotmail.com |      IFA-A05 | October 19, 2016

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Above the water (visible symbols and behavior)

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Above the water (visible symbols and behavior)

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1. Cooking (Food is really important during gatherings. Iraqis have typical food and side dishes. For example the Iraqi dolma, this is grape leaves filled with rice and meat. Also our barbecue's are really good. Mostly we eat kebab minced meat with herbs or cubes of meat or cubes of chicken. As you can see in the picture we eat tomatoes with the barbecue. The tomatoes are really good in a sandwich with kebab.
For sweets we have different kind of sweets. For example we have حلاوة دهين this literally means sweet oil. This sort of sweet contains mostly sesame seed paste (tahini) and date syrup. Another example of a typical Iraqi sweet is dough filled with dates. This is called klecha.
2. Education (Education is really important in our culture, Arabic parents would love to see their children have a high education).
3. Being connected with family (Always stay connected with family and have family gatherings. Because there was a war in Iraq, most of the Iraqis fled to another country, so basically we have family everywhere from Malaysia to the USA.. That's why it is important to always contact your family because you cannot see them everyday or week)
4. Iraqi music (Iraqi music is different than other Arab music). One of the most famous singers of the Middle East is Kathem Al Saher. He is from Iraq and he has shows all around the world. I once went to a concert when he came in Dusseldorf, Germany.

5. Iraqi accent (Iraqi accent is different than other Arabic accents)