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Competition and Risk Panel:
Who are our competitors?

critical care units in the Jacksonville area

Risks involved?

Nurse satisfaction

Turn over rates

Compliance for all nurses

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Finance Panel:
How much will it cost to pay nurse per hour for all classes?
How many classes are needed to cover all material?
What are the prices and budget for collecting information necessary to ensure proper education is being given?
Can it lead to better outcomes and reduce readmission rates?

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Resource Panel:
Is there a space available for classes to be held?

The computer lab

The auditorium

The conference rooms

Is there technology resources provided in these rooms?

Videos

Lectures

Interactive exercises

Can our Clinical Educator for critical care be involved for teaching and study guide purposes?
Our the assistant nurse managers available for sharing the responsibility of ensuring proper education is provided?

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Operations Panel:
How will we develop a class to teach the nurses the material covered in the critical care certification exam?

Provided small 1-2 hour courses involving each body system including behavioral health

Utilize resources such as lectures, practice questions and videos

How do we implement an incentive to get nurses to increase their critical care knowledge?

$1.00 per/hour raise

Paid regular pay per hour if attends all classes provided

Will the nurse manager and/or director of nursing approve a process to reimburse for the test, given the nurse has passed the exam?

Is he or she a member of the AACN?

Core Competencies:
This will  improve the communication and collaboration skills of the bedside nurse with all members of the interdisciplinary team such as the intensivist, specialists, therapist and all aspects of the radiology and laboratory departments.
Cultivates an environment of confidence and good moral leading to a better experience for the patient and their families.

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Customer Panel:

Does the nurse have basic skills needed to provide care in an acute care facility?

How many years of experience does he or she have?

Does the nurse have any critical care or procedural area experience?

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Critical Care Nursing and Education SMART Strategy Board 

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Critical Care Nursing and Education SMART Strategy Board 

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Purpose Panel:  Our mission in the ICU is to deliver high-quality critical care and education to patients and their families.
Ambition Panel: It is our goal to encourage and assist all nurses in critical care to obtain a CCRN (critical care) certification provided by The American Association of Critical Care Nurses (AACN).