# data[].attributes.body
- to make a reservation,
- type of rooms in a hotel,
- there are  no available rooms,
- suite, single room, double room,
- check-in,  check out,
- available room,
- receptionist,
- enjoy your stay (in a hotel).
- to book,
- there are  no available rooms,
- fully booked,
- available on this/that date,

# data[].attributes.body
- I would like to make a reservation for the (date), for 2 nights, please.
- What kind of room are you looking for?
( single room, double room, triple room, twin room, family room, suite).
We are sorry, we dont have a triple room on that date.
- Is there any way you can offer a discount?
It is a holiday period and we expect to be very busy at that time.

# data[].attributes.body
1. it's expensive,
2. to offer a discount,
3. reception,
4. You welcome!
5. We look forward to seeing you!
6. facility/facilities ,
7. It's a holiday period.
8. Can I have a confiramtion?

# data[].attributes.body
- We don't have any (triple) rooms available on that date.
- It's a holiday period  and  we are almost fully booked on that date.
- I'm afraid we don't have anything free on those dates.
- Do you need any help?

# data[].attributes.body
- reception
- arrive at the hotel
- Welcome to ... hotel.
- I have a reservation on (name)
- How many keys would you like?
- I have a confirmation.
- Enjoy your stay

# data[].attributes.body
- I don't have a reservation under that name.
- My key doesn't work in the door. - Let me make you a new key.
- Ther is an issue with/something is wrong with/I think ther is a problem with the sink in the bathroom.
- I have to say it is unacceptable.

# data[].attributes.body
- wake-up call
- shuttle service
- airport shuttle
- 24-hour service
- gym facilities
- dry-cleaning service
- Concierge
- swimming pool
- organising a sightseeing of the city

# data[].attributes.body
fully booked,
-available on ______ date
-twinroom- two separate beds,
- lobby,
- hotel facilities,
- concierge,
- hotel guest(s),
- sightseeng,
- travelling with a friend,

# data[].attributes.body
- I would like a wake-up call tomorrow, if possible.
- Do you offer a airport shuttle service?
- Do you offer 24-hour room service?
- Do you offer a dry-cleaning service?
- Do you offer conferencing facilities?
- What king of gym facilities do you have?
- I wanted to sak ... (what time is breakfast/ is it possble to check-out one hour late?

# data[].attributes.body
- Concierge
- swimming pool
- organising a sightseeing of the city
-

# data[].attributes.body
- My room hasn't been cleaned properly.
- I am sorry for that. What exactly is wrong?
- I acan offer you a complementary upgrade to a delux room

# data[].attributes.body
- I would like to check-out, please.
- How was your stay?
- Very nice. Thank you.
- Here is your copy of toyr bill.
- What extras might you have to pay?
- You might pay for any drinks or snaks you take from minibar.
- You might also be charged for any extra services ( dry-cleaning, telephone, etc.)
- What exactly are these additional charges?
- I would like to pay cash.
- Thank you for staying with us!