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1. I do believe these changes will get more people to shop in their stores as it will be less overwhelming for their customers to walk into the stores.
2. Yes I would be more inclined to shop there if these features were offered

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I would shop more at H&M if they did offer repair services and a self checkout area because I do not like to wait in long lines.

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Mikayla Howley, Rachel Evans, Rachel Campbell, Samantha Vaughn

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Mikayla Howley, Rachel Evans, Rachel Campbell, Samantha Vaughn

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1. yes we think it will
2. Yes, we would be more inclined to shop if the stores offered these services. It would make the shopping experience more convenient

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1. Yes, but it depends on the stores location. They will have to focus on specific merchandise that fit the stores overall concept.  They will basically have to rethink their entire product assortment.
2. I would be more inclined to shop at H&M if they offered more technology.

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1.The changes will increase the appeal of the store. Currently the atmosphere is not very appealing and messy. The renovation will make it more of a destination shopping experience and will make us more inclined to shop there.
2. Self Checkout is something that would work best during holiday when the store is really busy, but other times it is not needed.

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1. no because i think people go to h & m for a large assortment and low priced fast fashion. I personally do not like to shop at h & m and I dont think offering self checkout and repair services would make me want to. When I shop for clothes I enjoy being waited on.

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1. yes I think that this will emphasize product lines more and be able to decrease warehouse inventory
2. yes it will become a less stressful shopping environment and more enjoyable. It will also be easier to get in and out if needed

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1. Yes, I believe that these programs will reduce inventory because they are shifting from a fast fashion retailer to a more stable fashion retailer by providing repair services and improving the customer experience. 2. I definitely would be more inclined to shop at H&M if the stores improve the customer experience

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1. I think the new concept will change their brand identity. Im not sure if that brand identity would attract more customers than their current customer base.
2. I might be more inclined to shop there is they offer repair. Self checkout would not affect my shopping habits.

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1. Yes I think these changes will help to decrease the size of their inventory and have more of a focus. Customers will be less overwhelmed and want to visit the store
2. Yes, I would be more inclined to shop at an H&M if the stores offered self-checkout

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1. It will decrease the inventory to allow for more displays, which will increase foot traffic because of the attractions.
2. I do not think it will change my attitude about where I shop but I will intrigue to visit for the experience.

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I do not believe theses changes of the layout of the store will decrease their inventory. HM has different styles of clothing that would require the company to each have a section dedicated to the clothing's personality.
I would not be more inclined to shop at the store more if it offers self-check out because i personally like the interactions with a cashier but with the repair services would make me come back more.

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1. We think these changes will help decrease the size of their inventory
2. Yes we would be more inclined to shop in H&M stores if they offered self checkout because we hate interacting with annoying cashiers and sales people which is why we wear AirPods when we shop

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1. any initiative to create an ambiance and experience for the customer will attract more store traffic. From the pictures shown, and the test stores, it sounds like they are well on their way to reducing inventory as well.
2. not necessarily. I do enjoy some interaction in stores but it would not deter me if they became more self service either. additional services in repair might encourage me to use them more.

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1. While I do think these concept stores will dramatically increase foot traffic, I think H&M should focus more on balancing their inventory with what will actually be sold, for they end up with so much waste that is detrimental to the environment.  These stores probably will sell more than the average store, however I do not think the cost of the new stores outweigh the profit that they will make on extra items sold.
2.  No, I think of H&M as the place to go when you want a trendy, cheap, disposable product.  I don't expect these products to be repaired, because I don't think the quality is worth repairing. However self checkout may entice me to shop in-store as apposed to online in order to assuage the crowd problems that most H&M's have.

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Allie Davlantes 1. Yes I think that these changes will put more focus on specific products or lines that may fit in well with the new interior theme. 

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Allie Davlantes 1. Yes I think that these changes will put more focus on specific products or lines that may fit in well with the new interior theme. 

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2. Yes I would be more inclined to shop there because I feel like H&M sometimes has poor customer service, so giving customers ways to personalize their experience would be beneficial to them.