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Leading Change Through Adaptive Design Article

Embrace Incubator - Video

12 Angry Men Clip

Backchannel Discussion Space (Questions and reactions)

IMPORTANT: FEEDBACK AND INTEREST FORM

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Say: What did the author actually write?

"Adaptive challenges...are hard to define precisely. Solving them involves changing hearts and minds and solutions of that kind often threaten people's self-identity." -page 7

Mean: What was the author trying to convey in that text?

Adaptive challenges require that we change the way that people view themselves and their work, which can be very uncomfortable.

Matter: Why should we care? What are the implications for our work?

We can't assume that when we try to create change that it is as simple as changing a procedure or a series of checklist steps. We have to take into account the "hearts and minds" and sense of loss that comes with change.

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What did the author literally say?

"Adaptive leadership...their ability to diagnose a system...is what ultimately enables people to be more effective in their work.” “Design thinking...tend to assume that results are what ultimately drive meaningful change-people will come along”. “Adaptive design combines the best of both practices.”

What the author means?

Combining both of these appeals to the logical side and emotional side for effective change

What are the implications for our work?
Each of us as a leader has to implement change. We need to get buy-in from our organization and come up with solutions that meet the needs of our students

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Dolvin, Medlock Bridge, Northwood, College Park, River Trail, Hillside

Says:
"Practitioners who use design thinking are better able to understand the people they are serving"

Means: The leader is unable to know the true essence of the problem until they understand the true nature of the problem through speaking to those most impacted by the problem. Design Thinking allows this to occur.

Matter:
If we want to effectively lead quality schools that impact the school community (teachers, staff, parents) we have to engage other to involve them in the process of understanding the people we serve. If we don't, we won't  reach our optimal potential.

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Team members: Bell, Baker, Fleming, Hardy, Epps, Stamper, Peterson

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Team members: Bell, Baker, Fleming, Hardy, Epps, Stamper, Peterson

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Say - Niether design thinking nor adaptive leadership alone is sufficient to solve social and organizational problems. Para 4, last sentence

Mean - You have to understand each brings different strengths and differences. You have to know how each appeal to different types of people and how to merge both.

Matter - We work in a complex industry where our stakeholders are people. Combining both fosters the ability to deal with change.

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Say: What did the author actually write?

“Sometimes their efforts are so disruptive that they put their jobs at risk.”

Mean: What was the author trying to convey in that text?

Design thinking approach is not enough by itself in leadership.

Matter: Why should we care? What are the implications for our work?

This approach can be threatening to teachers & staff and may make it more difficult for the leader to accomplish the change.

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Neither design thinking nor adaptive leadership alone is sufficient to solve complex social and organizational problems

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Adaptive design inevitably tests the flexibility in both the thinking psychological and political elements of change

To us this means that, regardless of the circumstances, good leads are able to adapt.

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Say:  The purpose of the first step in the Design Process is empathy RE: to gather true insights into the needs of the users or beneficiaries.

Mean: We must actually know the need(s) of the people impacted by the work RE: implement the solution.

Matter: To make sure that you are actually solving for the real problem RE: Incubator example. Implications: Ensure focused work and ensures collective buy-in. Additionally, you are more likely to produce results and generate "real" impact.

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Amy Lemons, Julie Morris, Jennifer Rosenthall, Cheree Turner

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Amy Lemons, Julie Morris, Jennifer Rosenthall, Cheree Turner

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Say: Adaptive leadership is uncomfortable because it involves helping people through a loss.

Mean: When you implement change, you are moving people out of their comfort zone. If they are being forced to change they are loosing something because of it.

Matter: We have to be able to put ourselves in their shoes in order to make sustainable and effective. You have to see yourself as a coach not only through the actually change for but for the emotional side of it. We have to have empathy to be effective.

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Say
The purpose of the first step, empathy, is to gather insights about the true needs of users or beneficiaries.

Mean
Gather info to get to the true core issues.

Matter

We waste time implementing initiatives that do not address the root cause.

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Team Webb, Edwards, Conway, Parker
Say- brutal realism
Mean- both brutal honesty and optimism
Some obstacles can prove to be quick wins and create buy in from constituents. The distance between the dance floor and balcony is perspective
Matter- identify easy wins, garner buy in, get to solution, balance between realism and optimism as well as naivism vs cynacism

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Say: the author is saying that both adaptive leadership and design thinking are necessary for effectively leading change.

Mean: neither adaptive leadership nor design thinking, alone, can solve the complex problems that exist in our organizations.

Matter: we need to be aware of which area is a strength and which we need to consider in more depth when making decisions

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Brian Chris Tim Kim

What
Embrace optimism about prospect for changing the world AND the brutal realism about obstacles. Keep optimism from becoming naive and the realism from becoming cynical
Mean
Resilience and transparency

Why
Authentic work. Solutions are always subjective and messy

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LeMoyne, Kersey, Allison, Williams, Woodruff

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LeMoyne, Kersey, Allison, Williams, Woodruff

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Say - Practioners integrate design thinking and adaptive leadership to create a distinct process that blends and alternates the phases that make up those two practices

Mean - both approaches have merit, but one size does not fit all

Matter -approaches have to vary depending on the situation

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Monica In, Ariane Holcombe Maureen Lilly

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Monica In, Ariane Holcombe Maureen Lilly

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Say- People who want to lead change often focus on the former rather than the later
Mean: Change leaders are often optimistic and excited about the change and fail to address the obstacles to address the change.
Matter: This can potentially lead to change that doesn't result with the desired outcome.

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Brian Jones, Tara McGee, Ryan Moore, Opie Blackwell & Stacy PerlmanSay: What did the author actually write? "Practitioners develop the courage to fail and make mistakes, and they learn they can design their way out of many (if not all) problems." p. 6Mean: What was the author trying to convey in that text?  The design thinking process empowers leaders to effectively take risks through a defined process, making it feel safe.Matter: Why should we care? What are the implications for our work?

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Brian Jones, Tara McGee, Ryan Moore, Opie Blackwell & Stacy PerlmanSay: What did the author actually write? "Practitioners develop the courage to fail and make mistakes, and they learn they can design their way out of many (if not all) problems." p. 6Mean: What was the author trying to convey in that text?  The design thinking process empowers leaders to effectively take risks through a defined process, making it feel safe.Matter: Why should we care? What are the implications for our work?

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Better understanding the needs of the user enables us to find the right solution to the right problem.
Modeling risk taking for employees will help empower them to take risks for students.

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Carrie, Taylor, Lisa, Sara, LynnSay: What did the author actually write? Practitioners who use design thinking are better able to understand the people they are serving. Mean: What was the author trying to convey in that text?  He was trying to convey who is the beneficiary of the process- it’s not for the designer. Matter: Why should we care? What are the implications for our work?

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Carrie, Taylor, Lisa, Sara, LynnSay: What did the author actually write? Practitioners who use design thinking are better able to understand the people they are serving. Mean: What was the author trying to convey in that text?  He was trying to convey who is the beneficiary of the process- it’s not for the designer. Matter: Why should we care? What are the implications for our work?

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Our “people” are the ones doing the work and it creates empathy for their positions and work.

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Meaningful Text: The courage to fail and make mistakes and the intuitive nature of Design Thinking.

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Meaningful Text: The courage to fail and make mistakes and the intuitive nature of Design Thinking.

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Say- explained the phases of design thinking
Mean - it is important to go through the phases and not just jump to action.
Matter- as leaders we often skip steps and make assumptions. We aren’t always solving the right problem.

CH, CC, RL, JP

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Adaptive leadership is the most effective type of leadership approaches when approaching problems and seeking optimal solutions. 

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Adaptive leadership is the most effective type of leadership approaches when approaching problems and seeking optimal solutions. 

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What is the author literally writing?

If you design a chair, design it for the person who will sit in it for eight hours a day.

What is the author trying to convey with this text?

When designing something, one must consider the person for whom you are designing it.  Understand your customer.

What are the implications for our work?

When designing solutions, listen to your customer.  The district should listen to schools; schools should listen to all stakeholders, (parents, students, teachers)