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- Alumni list
- Trainer KPIs
- Evaluations of programmes
- Participants' information lists (name, age, designation, emails, addresses)

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Insights on emerging useful topics of interest for countries

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-Digitalisation
-COVID-related measures (e.g. economic measures to address covid-19)
- Crisis management
- Green economy

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- For everyone to suggest common and emerging themes from the respective programmes that there is a (growing) demand for.

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-What are some of the most common topics of interest for countries?

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- Costing sheet of similar past programmes
- Past trainers' names, sessions and fees
- Past templates for reference (e.g. approval emails)

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1. Project Code is a very good source of data, which we can further make use of. Eg. We could put in programme topic/themes, sub-location (eg provinces for China). However, it needs to be much cleaner up.

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1. Sustainability, esp. Green Financing
2. Future of Work/Post COVID-19 World/Economy
3. Social Issues (such as healthcare, woman rights etc.) --> Not from our programmes but general webinars/talks outside)

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- Past engagements with partners/institutes/personnel (especially when we need to prepare for visits or meetings)
- Trainer profiles (we used to have the excel version of the EED which was useful to search for trainers based on the topics they cover. Trex doesn’t allow us to search for that so easily)

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- Pricing analysis for CSCI programmes
- Eval rating analysis

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- Future economy
- Future of work
- Agile and resilient workforce
- Smart Nation

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- Costs incurred from the various types of programme (e.g. MFA-SCP, bilats, self-paying clients) to see how we can reduce the cost from each programme to generate more revenue

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If you need Excel help, you know who to ask ;)

I can share how data was managed from my experience at MOH too!

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Database of all open programme participants (LED, GPA, LGP

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Insights on pax and alumni, who are key people to take note of. Extra info like how did we engage them (funded/self-paying prog), their areas of interest, how else might we be able to engage them.

This will strengthen CSCI's efforts to keep relationships warm with our alumni, continuously engage them with programmes that are of interest to our pax.

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Perhaps... the type of questions that pax ask during programme? formalised in the programme report (MFA) that can be used as reference.

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What are the topics of interest for specific countries? (could help the self-paying progs team do targeted marketing)

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- No. of pax from specific country we have trained and their seniority (for MFA PPBC, engagement updates)
- Fees of MFA programmes similar in duration/topics (for comparison to ensure parity)

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1. Digital government
2. Crisis management
3. Green/ environmental topics

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Trainer related information like ratings, topics they cover, frequency of engagement

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- NOMs from business discussion meetings/email exchanges or other work documents (purpose of project/programme, sponsor, partners, scope, target participants etc.)
- Programmes-related KM (prog outlines, sessions and resource persons of similar themes).

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1. Programme and Trainer Evaluation Rating based on KPI
2. Project Code (Countries, Cost Centre, No. of Pax, Dates, Revenue)
3. TREX (trainer contracts, courses created)
4. Alumni database (full pax list from with contacts 2017-2019)
5. List of CSCI Documents listed as "Confidential"
6. East Asia Desk: CNY Card mailing database

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Based our current work process, what are the data that CSCI collect?

*Please include your names in each input/post-it.

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1. Through the alumni database (if properly cleaned and maintained), we should be able to gather information on pax, and the programmes they attend. We can also pivot table according to countries/other filters.

2. Tagging our programmes to a specific broad tag/theme. Eg. for EA, FTZs are tagged to Economic. Healthcare is tagged to social.
-> Foreseeable problem: Some programmes might not fall in this tagging system, or may consist of more than one tag.

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Stock Check:
1. How many, who and where do our pax come from, based on country/province (for China)?
2. How are we engaging these specific countries? Through MFA/Self paying? (Would be useful to push marketing and narrow countries to engage)
3. What are the popular/trending topics now, and specific topics of interest for specific countries/provinces (for China)?

Longtitudinal (to gain general insights):
1. What is the topic trend over the years? Is there a change? Does this trend reflect global changes or country changes?
Eg. Sudden increase in pandemic mgmt due to COVID.
2. Is there a trend in terms of pax numbers? (Eg. Increasing ASEAN and third world pax and lowering Chinese pax?)

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- Past trainer names, their topics/session scoping, and their evaluation scores
- Past programme session content and scoping
- Contact details of external speakers and/or contact person details for various organisations/ministry
- Programme fees for MFA programmes for comparison for approval email; prog to be similar in duration, topic type, no. of pax
- General Templates that we used for various processes (eg. trainer payment schedule, EAA, proposal/costing, approval email, admin note, etc) --> Although PMU team has previously alr consolidated these templates.

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6. Do you have other requests or suggestions for the Data Infrastructure Project Team?

*Please include your names in each input/post-it.

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5. What is one of the most important data insight you think would be useful for your work? Please explain.

*Please include your names in each input/post-it.

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4. We would like to find out about the emerging themes you see in your recent or upcoming programmes. Can you tell us what are the more common themes you have seen in your programmes recently?

*Please include your names in each input/post-it.

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3. What other data do you think we should start collecting in order to help answer your business questions?

- These could be information or data that you have been collecting from your participants on your own to help with your work.

*Please include your names in each input/post-it.

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2. Please think about the kind of business questions you often have and don't have the necessary data to help answer them. What are these questions?

*Please include your names in each input/post-it.

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1. What kind of data do you use most often in your work (e.g. planning a F2F or virtual programme, closing a consultancy, pulling out information to staff bosses)?

- Data can include discrete numerical information such as manpower rates, overhead costing, evaluation rating, or qualitative ones such as AAR reports. Please elaborate on how these data help you in your work where possible.

*Please include your names in each input/post-it.

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Please think about the times when you needed to put together data for your work to make an analysis or decision.

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Please think about the times when you needed to put together data for your work to make an analysis or decision.

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a) During costing and drafting of proposal (e.g. Previous Programme's Costings);
b) Curriculum design (e.g. List of trainers, programme themes, list of previous similar programmes)
c) Post-programme, inclusive of report writing, billing, I&E (e.g. Evaluations)
d) Any other work areas (e.g. writing BOD paper, MOU ceremonies, project team, external projects, overseas trip, official visits, meetings involving Dean)