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A) Hello, i am Sgt xxxxxxxx from Jurong West NPC

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A) Hello, i am Sgt xxxxxxxx from Jurong West NPC

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B) I am here as we have received a feedback on a noise complaint and we are here to make a check.

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B) I am here as we have received a feedback on a noise complaint and we are here to make a check.

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Im sorry for your loss, i am w/sgt suhaili from jw npc.

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May i know who is the best person i can talk to ?

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C) How long have this been on going - Michael 

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C) How long have this been on going - Michael 

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Have you been experiencing this situation. If yes, is this the first time such incident had happened?
Do you know what might be the cause of the noise?

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D) maybe you can consider reporting the matters to relevant agencies for their follow up action. 

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D) maybe you can consider reporting the matters to relevant agencies for their follow up action. 

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Hi Sir and Mdm XXX, I am Sgt XXX from Jurong West police station.

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I am here in response to a call made about a commotion at a unit and I am here to assist you.

*To observe for any injuries on both parties* - if yes, is ambulance required?

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I am here to help you out.. Do you need grassroot assistance to support the funeral?

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I am here to help you out.. Do you need grassroot assistance to support the funeral?

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Ask if deceased suffered from any sickness, mental issues, financial debts

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*Action - seperate both parties (one officer to each party)*
May I understand more of what happened between you and your 'husband/wife' ? (vice versa)

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I understand that you are emotionally unstable..This is the case card and this is your investigation officer incharge. If you have any queries, you can call up the IO. 

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I understand that you are emotionally unstable..This is the case card and this is your investigation officer incharge. If you have any queries, you can call up the IO. 

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Alright sir/ ma'am (vice versa). Don't worry. We will do our best to help. I would be referring the case to our community policing unit officer from Jurong West Police station.
*Action- give a case card*
This is the officer in charge name and the case number for today. He/ She will be monitoring the case and will provide FSC, mediation assistance or applying of PPO if you need. You can also give this number a call to seek advice whenever you need to.

In the mean time, do you feel safe to be at home with your 'husband/wife' ? Is there an alternative accommodation you can arrange ?

*If they say they feel safe to be at home w their spouse*
At this point of time, since emotions are running high. It is best not to engage and talk to each other until you have both calmed down.