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Maria D. & David V. 2.h

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Matea & Vedran 2.h

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• Desk Ece: Good afternoon, Mr. ... or Mrs. ...May I help you?

•  Customer: Yes, my name is Ayşe Durmaz. I would like to book a room for two people.

• Desk Ece: Of course. But first I need to check the availability. For how long do you plan to stay?

• Customer: For 3 nights please if possible

• Desk Ece: No problem. You said for two people right? Would you like to have a double room with a king size bed or a twin room with seperate beds?

• Customer: A twin room please. We are friends. We are not a couple

• Desk Ece: Ok. Perfect. I have an available room for you.

• Customer: Thank you. How much is the price per night ?

• Desk Ece: It depends on meal plan. If you want a B&B based accommodation, it is 200 liras per night per room but if you prefer H&B based accommodation, it is 260 liras per night per room.

• Customer: Thank you but can you explain what do these terms stand for?

• Desk Ece: Of Course. B&B means bed and breakfast- only breakfast and room accommodation is included in the price. H&B means Half Board which stands for Breakfast and Dinner is included.

• Customer: Oh I see. We will go for Half Board then.. We dont want to wander around and look for a place to eat.

• Desk Ece: Thank you. Can you please pass me your ID cards or passport? I need to make an official reservation.

• Customer:Of course. Here you are.

• Desk Ece: Thank you. Will you pay by credit card or cash?

• Customer: Do you accept AMEX?

• Desk Ece: Unfortunately only Visa y Master Cards sir.

• Customer: Ok. No problem. We will pay with VISA then..

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Receptionist: Hello, sir, welcome to our hotel. Do you have a reservation?

Mr. Paul: Absolutely.

Receptionist: All right, sir, can I have your ID

Mr. Paul: Yes, of course.

Receptionist: Single or double room?

Mr. Paul: Double room.

Receptionist: How many nights will you stay?

Mr. Paul: 7 nights.

Receptionist: Here, sir, your room is room 310

Mr. Paul: Thanks, sir

B.G.T (Melek SEVİNÇ)

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Antonija and Petra 2.h

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Deniz: Good afternoon.
Reception: Good afternoon, how can i help you ?
Deniz: I want to book a room on 22nd of June.
Reception: Can you wait a minute,sir...
Unfortunately, I may book a room on 23rd of June.
Deniz: That's ok for me.
Reception: For how many people, sir ?
Deniz: For three, please.
Reception: And what type of room do you want ?
Deniz: A triple room, please.
Reception:Ok,sir. Have a good day.
Deniz: Thank you. You too.

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A:  Good morning, The Blue Hotel.  How can I help you?

B:  Hello, I would like to book a room for Friday.

A:  What kind of room would you like?

B: I would like a double room, please.

A:  Please hold on I will check the availability . We will have a  double room on Friday.

B:  How much is it ?

A:  70 dollars  including vat.

B:  Is breakfast included in that price?

A:  Yes, your breakfast is included .

B:  That’s great. I will take it.

A: We look forward to seeing you on that day.

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Ella & Patricia 2.h
prof.: M. K. Jambrek

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A-Good morning,Pine Bay Hotel.How can ı help you

B-Hello,I would like to book a room for friday

A- What kind of room would you like

B-I would like a double room  on friday

A- Hold on  ı will check.we will have a room on friday

B-How much for a double room

A-70 Dolars including vat.

B-Are  meals inculuded in price

A-Yes,Your breakfast  and dinner are inculuded.

B-Thats Great.I will take a double room.

A-OK.Thank you for making a resarvation with us

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A: Hi there, I want to reserve a hotel room.
B:  May I have your full name, please?
A: My name is Bob Tyler.
B: OK,  Mr. Tyler. My name is Jonathan. Could you tell me when you need the room?
A: I’m planning to visit New York from February  8  until February 12.
B: We recently changed many things here, sir, including our prices.  Is that okay with you, Mr. Tyler?
A: How much per night are we talking about?
B: The price per night is $100.
A: That price is  acceptable.
B: Well, Mr. Tyler. Your reservation is confirmed. All I need now is your phone number
A: Certainly. It’s 545- 732- 2143.
B: Thank you, Mr. Tyler. We look forward to seeing you.

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A: I would like to make a hotel reservation.
B: Which day will you be arriving?
A: I will be arriving on March 15th.
B: How many days do you need the reservation for?
A: Please book the room for 3 nights.
B: How many people will be staying in the room?
A: I will be staying in the room alone.
B: We have smoking and nonsmoking rooms. Which do you prefer?
A: I prefer  a nonsmoking room.
B: Your room is booked. Please be sure to arrive before 4:00 on your check-in