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First day I work at Alemy Maggi Ketam, I was introduced to all the workers. Then I was assigned with the task by the owner to clean the place thoroughly to make sure that the customers can eat comfortably. After the customer done eating and leave the restaurant, I clean up the table to make sure the other customer can eat comfortably.

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I arrived at the restaurant at 4 pm and start to do my work by sweep the floor and wipe the dust on the table. Around at 5 pm we start to receive the customer. Then, I was asked by the owner to send the food to the customers and clean the table as soon as the customers leave the restaurant.

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The next day I arrived at the restaurant, I organized the chairs at the table and sweep the floor to make sure the restaurant always clean and let the customer eat comfortably. There are too many customers that make the environment become so busy and noisy. At 2 am, al the staff including me clean the restaurant before close it.

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As for my fourth day, I was asked to follow the owner and the other staff to deal with the crab supplier at Setiu, Terengganu. The owner will only deal with the supplier from Setiu, Terengganu every week unless during holiday, Chinese New Year or Hari Raya because usually during holiday the stock from Setiu is not enough and the owner will drive to Setiu by himself everyday if there is stock of crab at there.

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The next day, at the time I reach the restaurant, I start my task by sweeping the floor and wipe the table to make sure there are no dusts. This time, the owner asks me to deal with the customers by taking their orders and asked to serve the food and direct with the customers directly. I’m gaining experience in taking order from customers with directly.

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During this day, I was asked by the owner to take the orders from the customers because the restaurant didn’t have enough staff at that day. And then I helped the other staff to wash the dishes. On this day, I get the chance to meet one of the customers from Pakistan. He recites the Surah and dzikir. I’m so happy that I get the opportunity to see that.

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On my sixth day, I’m able to learn on how to differentiate the crab which one is the high quality which is most of the customers eager to get by one of this restaurant staff. From what I learn from the staff, I get very important tip about the crabs that can be used in the future. I even get the tip on how o differentiate the gender of the crabs.

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The next day, I get the task to serve the customers with their food. With that experience, I’m gaining some new experience in dealing with customers which have many different behaviors. From my learning from the staff how to choose the high quality, I get the chance to guide the customers to choose their crabs for their food.

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For my eight day at there, I already know to do my task without having the owner ask me to do. I already can take the orders and guide the customers to choose the crabs. After the customers finished eating, I take the plate and clean the table so that the other customer can sit at there. Around 2 am when there is no more customers, all the staff clean the restaurant and close it.

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For my last day, I tried to do my last day without making any mistake. At this day, I tried the entire task such as being the waitress, stewardess and making the drinks to the customers. At the end of the day I am very happy and excited because i am able to fulfill my task smoothly without occur any problem.

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BMC VIDEO
https://youtu.be/5l9Fn9Fd9K4