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The sidebar could also decrease in size so that the main content is space can be enlarged.

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Problem to be solved: The main space, which is the channel's content, is somewhat narrow, and because of this the scroll bar is small as it encompasses all the content. As the content grows, the scroll bar decreases in size, which makes scrolling more difficult because users will inadvertently jump to other portions of the content. This inhibits positive user experience.

There is white space below the space to draft messages in. This doesn't need to be completely removed, but the message space can be lowered so that the content space above it has more height.

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When viewing video lectures, the entire video cannot show unless its enlarged due to the narrow channel messages space.

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Uh, no. Bulletin board could also be used for other purposes by other types of users.

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Of course, each bulletin board would be confined to its corresponding DM to ensure privacy between Prof. and student.

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A weekly/monthly summary of where the user was the most active on the app (who they interacted with the most, what channels, etc) This might help the user know where to organize their channels and groups more and to differentiate if they are using Slack on a more social or professional level.

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Similar to a "Do Not Disturb" function on the iphone. Slack implementing this could lessen the social burn out that some users may experience.

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Students could have a way of accessing their grades via Slack. This doesn't have to turn Slack into a school-student portal...

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This shouldn't be the formal implementation of a gradebook, as this would turn Slack into more of an education platform.

What this could look like is an option for a "bulletin board" to be used in each thread. Grades could be posted on this bulletin board for students to see.

Example: Professor Coulter has DM threads with each of her students (duh, we know). But in these DMs, there could be be a bulletin board that allows Prof. to post grades and allows her student to view them.

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Although Slack was to in some ways replace email,

doing so removed some personal barriers. While the social weight of responding to memes was small in forwarded emails, Slack has removed some degree of what is appropriate to send. To some users, this can be overwhelming and draining.

User can also be “on” at all times. With 9 hour workdays being on the app that only includes 90 minutes of actually being active on Slack.

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Some functions in Slack are not necessarily intuitive and users seem to learn new functions by seeing others implement them. This slows down growth and use of new functions.

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Slack could have a central homepage to assist with organization.

Canvas' homepage could be used as an example:
Home > Select a workspace > maybe another w/s homepage.

Instead of showing my courses, Slack could show my workspaces or different "places" within a workspace.

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These video/audio channels would be in REAL TIME. This enables the possibility of a "whiteboard" feature, where all users in a channel can draw/write and contribute towards a VISUAL discussion while simultaneously discussing via audio.

Kind of like a shared Google Doc that users can freely draw in too.

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Slack could have an option for (or default to) dashboards for different workspaces and even different threads within a single workspace.
These dashboards could include important info/dates, graphics, attachments, etc.
Below is an example of ServiceNow's dashboard feature.

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In DMs or other threads, Slack could implement a feature that allows users to send voice notes that can be both easily recorded and listened to.

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Employees were Slack's primary audience since its inception as an inhouse company tool.

Now, employees have many different options to choose from when it comes to picking a platform to carry out the daily duties of a job. It's important for Slack to make rapid and significant changes to improve user experience so that the platform doesn't lose its user base to competitors like Teams and Zoom.

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Color code the ideas based off the problems they solve, and make sure the new problems have colors as well.

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Color code the ideas based off the problems they solve, and make sure the new problems have colors as well.

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Problem To Be Solved: Slack is mainly focused on a text oriented space, which can be less personable than audio/video

Create dedicated video/audio channels on Slack for people to jump into and work together. Can function as a coworking space for coworkers to get to know each other from far away

Can help people to put faces/voices to the usernames on the screen, especially in remote working situations. Can also be a more casual and quick space than just text. Also uses the existing channel system

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Problem To Be Solved: Difficulties with sorting information

Create dedicated hashtags/tags for the files when you post them in the chat, to allow for easy filtering of the information. The hashtag categories would show up when you look at the files category on Slack. Allows for quick sorting of previous and future files.

In the files tab on Slack, you could also quickly edit the available tags and sort the available information.

Faster and more fluid than creating channel folders, and allows for the easy categorization of files within channels. Also suits the current method of uploading files as messages

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Since the barrier to entry for communication is less than in email, there are more notifications - it can be difficult and overwhelming to keep up with all the noise

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Bulk of communication on Slack seems to be oriented more towards text. In a remote setting, only using text can be slower, more rigid, and less personable than audio and video.

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Difficult to keep track of important information. Not many ways to sort information. Pinned messages + files are only sorted chronologically

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Goals:
- Communicate with other employees, form connections
- Share important documents
- Alerting each other about important dates
- Search for and preserve business communication
- Organize business communication under channels and threads (easier to look through than email)

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New, unfamiliar users may be confused by Slack's lack of a central "starting space" (ex - homepage, dashboard)

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Slack could create a channel or a message thread that keeps each individual user informed about updates in real time. In addition, they could include tutorial videos. To help new users, they could provide a run down of the functions or even a link to a website that explains all functions. This allows new users to have easy and organized access to functions to facilitate learning.

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Problem To Be Solved: Difficulties keeping up with important events

Add a calendar to the platform so users can see important dates. It's easy to lose important dates in a sea of unrelated messages. A calendar is an easy way to help users stay on track.