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Preparing in stay in hospital - Royal Manchester Children's Hospital

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Be honest and talk to your child regardless of their age, whether they are a child or a young person, about hospital and what is going to happen. You and your child can visit the hospital before admission. This will give you both a chance to ask questions, listen to advice and tell us about any specific requirements your child may have.

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Family Support Service - Royal Manchester Children's Hospital

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The Family Support Service aims to offer practical and emotional support to families whose children are patients at the Royal Manchester Children's Hospital.

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Manchester House - Ronald McDonald House Charities

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Can we help your family? Ronald McDonald House Manchester has 65 en-suite bedrooms and provides free 'home away from home' accommodation to families with children...

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Child and Adolescent Mental Health Services and Support 

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Child and Adolescent Mental Health Services and Support 

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Welcome to Manchester Foundation University Hospital Trusts Specialist Children and Young Person's Mental Health Services, (CAMHS)

CAMHS are specialist NHS mental health services for children and young people. We offer assessment, diagnosis, treatment and support for young people who are experiencing problems with their emotions, behaviour or mental health.

MFT CAMHS are a large CAMHS providing specialist Services across Manchester, Salford and Trafford. We offer a wide range of service and specialisms (see service links)

To ensure a children young people and families are receiving the right care at the right time in the right way, MFT CAMHS are using a framework called I-Thrive.

Manchester University NHS Foundation Trust Aims to treat everyone
EQUALLY By respecting DIVERSITY - ensuring People's abilities, beliefs, cultures, experiences, lifestyles, ideas and views are respected and are allowed to be heard, and insuring by Treating people according to their needs.
INCLUSION -Taking an approach where we consider people, their diversity, their experiences, their preferences and their abilities. It is about healthcare that understands and meets people's diverse needs. And where staff can be themselves and feel that they can contribute their views, which are valued, and are able to perform to their full potential.

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Child and Adolescent Mental Health Service (CAMHS) - Royal Manchester Children's Hospital

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A range of targeted child and adolescent mental health services within Manchester and Salford, often provided in partnership with other agencies (16-17 team, Child and Parent Service (CAPS), children with disabilities, emotional health in schools and Looked After Children Team)

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Making your stay in hospital better

We know that staying in hospital away from your family and friends can be really hard, especially if you don't feel well. So to help cheer up our patients we have a fantastic range of activities and entertainment you can get involved in.

We can arrange ward and department visits from our special friends the Theodora Giggle Doctors Entertainers, Magic Makers Entertainers, Captain Starlight Entertainers and POD Entertainers. We also have some fabulous Pets as Therapy dogs. Watch a video about Alfie, one of our regular PAT dog visitors at RMCH.

Getting involved in arts, craft and music is also a good way to forget about being in hospital for a while. There are lots of arts activities going on across the hospital every day, plus regular visits from the Music for Health team (LIME) and musicians from the Royal Northern College of Music. Singers, dancers and theatre groups come in throughout the year and we organise many events and parties.

If you like to listen to and share stories, the ReadWell and Readathon programmes visit our wards regularly. We also link with the Hospital School, with a great team of staff who will help you to keep up with your school work.

And we don't forget about parents and carers! They can take part in parent pamper sessions, provided by the League of Jewish Women, which offer hand massages, manicures and a bit of down time. Parents and carers also have access to the facilities at Ronald McDonald House on our Oxford Road campus.

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Play Services - Royal Manchester Children's Hospital

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The Therapeutic and Specialised Play Service provides developmental, therapeutic and specialised play and recreation for all children and young people - embracing all ages, cultures, diversities and needs.

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Patient Feedback - Royal Manchester Children’s Hospital

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Manchester University NHS Foundation Trust Sites - Royal Manchester Children’s Hospital

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Transition of care for young people strategy

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Transition of care for young people strategy

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To provide safe, effective, developmentally appropriate transition process and transfer (handover) from children's services to adult services for all young people with long term conditions requiring on-going care. To ensure young people and or carers experience a transition process that equips then with the required knowledge and skills to manage in adult services. To care for young people and their families in adult services in a developmentally appropriate way without any loss in the quality of services provided, on-going engagement and a good patient experience.
What do we want to do?

We recognise that adolescence and young adulthood is a time of physical, psychological, educational and social change. Young people with a long term and/or complex health condition are expected to move from paediatric to adult services. We know from evidence that good practice in transitional care can improve on-going engagement with services and positive health outcomes.

Our aim is to provide a consistent, safe and individualised, high quality transition service that enables young people and carers to move into adult services with minimal disruption to their care and a good patient and carer experience of the change.

How will we do this?

We have based our strategy on lessons learnt from other organisations, national guidance and the views of young people and their families. In doing this we will deliver the objectives set out below.

Implementation of the strategy will be led by the Group Joint Medical Directors and overseen by experts from both children's and adult's services. The Quality and Safety Committee will be responsible in monitoring progress against this strategy.

Our Strategy:

This strategy aligns with our Trust values of compassion, empathy, consideration, dignity, pride and respect.

The work plan that underpins this strategy outlines our plans over the next three years to deliver transition of care services that meet the expectations of young people and their families who use our services. Page 2 of 6

It sets out objectives for delivering the best experience for young people and their families across care settings.

The successful delivery of this strategy will depend on close partnership working with our commissioners, schools and colleges, voluntary sector organisations, local networks, general practitioners other health and social care providers, Greater Manchester Health and Social Care Partnerships and Manchester Local Care Organisation.

The principles, infrastructures and pathways under this strategy will be afforded to young people entering healthcare through different portals in a developmentally appropriate manner.
Read our Transition of Care Strategy

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Transition of Care for Young People Strategy - Royal Manchester Children's Hospital

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Our aims for Transition of Care To provide safe, effective, developmentally appropriate transition process and transfer (handover) from children's services to adult services for all young people with long term conditions requiring on-going care. To ensure young people and or carers experience a transition process that equips then with the required knowledge and skills to [...]

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Hospital School - Royal Manchester Children's Hospital

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Royal Manchester Children's Hospital has its very own school. Led by Headteacher Janet Doherty, the school was judged to be Good in its most recent OFSTED report.

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Manchester University NHS Foundation Trust

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Manchester Foundation Trust Charity

As a charity our mission is simple: to support the excellence in treatment, care and research we provide to our patients each and every day. We want to make a real difference to the people we treat - young and old - by making sure that hey continue to receive the very best treatment in the very best facilities.
We aim to do this by:

Supporting research projects to improve our understanding of illnesses and how best to treat them

Helping to create a more friendly environment

Providing state-of-the art equipment for diagnosis and treatment

The support and generosity of individuals, companies, organisations and community groups helps us to go some way to achieving this; but there is always more to be done and as a charity we are constantly striving for the very best for our patients now and in the future.
Manchester Foundation Trust Charity Manchester Foundation Trust Charity supports: Manchester Royal Infirmary, Wythenshawe Hospital, Royal Manchester Children's Hospital, Manchester Royal Eye Hospital, Saint Mary's Hospital, Manchester University Dental Hospital, Withington Community Hospital, Trafford General Hospital, Altrincham Hospital Manchester Foundation Trust Charity is registered with the Charity Commission as Manchester University NHS Foundation Trust Charity. Registered charity 1049274. AccessAble Access Guide Royal Manchester Children's Hospital Charity

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Our Charity - Manchester University NHS Foundation Trust

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As a charity our mission is simple: to support the excellence in treatment, care and research we provide to our patients each and every day.

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Manchester University NHS Foundation Trust

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The Trust brings together nine individual hospitals from across the city of Manchester to form the largest NHS organisation in England with the aim of driving improvements in consistency of care across the city, better utilising economies of scale for the benefit of services and to reduce health inequalities through the bringing together of experts within a single hospital service.

As part of the formation of the new organisation, stakeholders and community partners have been engaged to help build a new way of working in partnership right from the start. As recognition of this a range of stakeholders from across organisations representing our diverse local community were involved in contributing to the Equality Impact Assessment on the formation of a new Hospital Trust and further engagement is planned as we develop our community engagement and partnership approach for the new organisation.

Both CMFT and UHSM have strong established Equality, Diversity and Inclusion governance, best practice and specialist staff already in place and over the coming year various projects are underway to build on this to deliver structures and support that allow Manchester University NHS Foundation Trust to continue to be a regional and national leader at championing the value of diversity and at embedding inclusion rights across all parts of the organisation.

As this report comes shortly after the merger of CMFT and UHSM, the format and data included reflect the previous reporting and structures that were in place across the respective organisations and should be viewed as an evolution towards a new single reporting format that will be in place ready for next year's annual reporting cycle.

We have aimed to design the presentation and details included in this report to make it easy to ready and information to be as directly comparable across our various hospital sites as possible based on the current information we have available.

If you require any information in alternative formats or would like to enquire about further details on information presented in this report please contact the Equality, Diversity and Inclusion Team equality@mft.nhs.uk who will respond to your query or signpost you to a more appropriate contact.

Disabled People's User Forum

Do you have ideas for how we could make our hospitals more accessible? Then, why not consider becoming a member of Manchester University NHS Foundation Trust's Disabled People's User Forum. Our Disabled People's User Forum aims to improve the access to, experience of and quality of health care for disabled people within our hospitals.

The Forum meets quarterly to hear about new hospital initiatives, discuss your views and experiences, and identify how we can improve the accessibility of MFT's hospitals. We also hold ad-hoc digital consultations via email.

The meetings are currently held digitally. The following dates have been scheduled for 2024:

Members of the forum will be:

A disabled person who has used MFT's services.

A disabled person who is member of the Membership or Governor teams at MFT.

Someone who has experience of the barriers faced by disabled people when using MFT's healthcare services and has ideas for how these can be removed.

Be able to attend up to 4 meetings per year.

Carers and advocates are welcome.

To find out more and get involved with the forum please email DPUF@mft.nhs.uk or phone 0161 701 6188.

AccessAble Access Guides

In 2017 MFT partnered with AccessAble to create access guides for our nine hospitals. These guides contain detailed factual information about the accessibility of MFT's departments, wards, and services.

Visitors, patients and staff can use the guides to find out about the access to the service they are visiting. You can find out where a department is located in relation to the main entrance, where car parking spaces are located, whether there are lifts to access other floors, whether a hearing loop is fitted at reception, and in-depth information about accessible toilets.

Please click on the AccessAble icon below to go to MFT's access guides.

MFT is a Disability Confident Employer

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Equality, Diversity and Inclusion - Manchester University NHS Foundation Trust

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The Trust brings together nine individual hospitals from across the city of Manchester to form the largest NHS organisation in England with the aim of driving improvements in consistency of care across the city, better utilising economies of scale for the benefit of services and to reduce health inequalities through the bringing together of experts within a single hospital service.

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Volunteers play a vitally important role across all hospital sites at Manchester University NHS Foundation Trust (MFT). They help to support our patients and visitors, day in and day out at our reception areas and within wards and departments.

It's their dedication, time and effort that make our hospitals truly welcoming and friendly environments.

Who can apply?

We encourage anyone aged 16 onwards to join our volunteering community at MFT, which covers:

Oxford Road Campus (ORC) - Manchester Royal Infirmary, St. Mary's Hospital, Royal Manchester Children's Hospital, Manchester Royal Eye Hospital and University Dental Hospital of Manchester

Wythenshawe Hospital, Withington Community Hospital, Trafford General Hospital, Altrincham Hospital (WTWA)

North Manchester General Hospital.

Please note that roles may not be available at all sites. However, we will do our best to match you to a suitable role.
How much of a commitment is required?

The amount of time you can give is your choice. We understand that your time is valuable. Most of our volunteers commit to 2-3 hours a week. This helps us ensure that your volunteering experience is productive and rewarding for our patients, visitors, staff, and you.

What do our Volunteers do?

Wherever you join us, we will work together to find a role that best suits you and your individual strengths. For example, you could meet and greet our patients and visitors, help transport them around the ORC on our eco-bus or support ward patients.

We also work with various charity partners such as the League of Friends, Prevent Breast Cancer, Ticker Club, Radio Lollipop, Northern Air Radio, Radio Wishing Well, EZRA, Refuah Care, Macmillan Cancer Care and the Royal Voluntary Service, and Pets as Therapy to provide specialist volunteer support in our hospitals.

MFT Volunteers Video - This was filmed to celebrate National Volunteers week, June 2019.

Volunteering Futures Video - This was filmed to help promote volunteering opportunities to young people across Manchester in 2022.

Investing in Volunteers

Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management. It is an effective and rigorous process to ensure that volunteers receive the best possible management support. MFT are proud to have been awarded this standard in November 2019.

More information on the IiV standards can be found HERE

Voluntary Services at MFT works closely with:

Department of Culture, Media and Sport & NHS Charities Together on the Volunteering Futures Project
St John's Ambulance on the NHS Cadets scheme Walking with the Wounded What will I gain from volunteering?
Whilst volunteering with MFT you will:

Support your local community

Contribute to your wellbeing and that of patients, visitors and staff

Have the opportunity to work towards National Volunteering Certificate

Please be aware that volunteering is not work experience. Our volunteers do not carry out or shadow any clinical staff or gain any 'hands-on care' experience. Volunteer placements cannot be used as a placement/internship for a university or college course.
You can find out more about Work Experience at MFT HERE

What's the application process?

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Volunteers play a vitally important role across all hospital sites at Manchester University NHS Foundation Trust (MFT). They help to support our patients and visitors, day in and day out at our reception areas and within wards and departments. It's their dedication, time and effort that make our hospitals truly welcoming and friendly environments.

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Manchester University NHS Foundation Trust

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Community - Manchester University NHS Foundation Trust

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We provide a wide range of community services for adults and children, in your own home and other locations including nursing homes, health clinics, and GP surgeries.

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RMCH Complications of Excess Weight Team 

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RMCH Complications of Excess Weight Team 