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People-Centred Policy Design - Online Course - FutureLearn

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Learn how to implement innovative methods that put diverse people and their lived experience at the heart of public policy with this online course from Government Campus UK.

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NEW! Practice Radical Listening to Hear Community Led Solutions

Learn How To

Course Syllabus

02

SECTION 1: WHAT IS SYSTEMS PRACTICE?

08

SECTION 7: BUILD A SYSTEMS STRATEGY

Learn for free

New courses at no cost-made available every month.

Change your view of the world

Draw inspiration from thought-provoking readings, videos, and reflections.

Gain diverse perspectives

Learn with a team that brings different experiences and thinking to the table.

Receive a certificate of recognition

Attain a "Statement of Accomplishment" recognizing your successful completion of a course.

"

Systems Practice is something we recommend to our partners a lot. This is a great crash course into the principles of it."

Pauline

Course Description

With so many interconnected forces at play in our complex world, it's easy to get discouraged by detours or dead ends when striving to create enduring change. Systems Practice is a way to make sense of complex environments and uncover the dynamics that have the greatest potential for impact.

This course will lead you through each step of understanding a system, analyzing it to find points of leverage, and learning how to adapt in a changing environment. You will also gain a portfolio of step-by-step tools, processes, and mindsets to apply to your current and future work.

Supported By

The Omidyar Group is a collection of companies, organizations, and initiatives focused on empowering individuals to cultivate a thriving world. The Omidyar Group applies the systems approach to many complex issues and has assembled a dynamic team, led by Rob Ricigliano, to coach and support its initiative teams.
VISIT WEBSITE

Rob Ricigliano has been in the field of conflict management and complex negotiations since he attended Harvard Law School almost 30 years ago, engaging in numerous peacebuilding efforts in the social impact field.

Our community comes from a range of countries and socioeconomic backgrounds; differences in pricing standards and privilege shouldn't prevent access. Therefore, this course is 'pay what you can.' In order to continue to provide access to as many people as possible, we appreciate whatever you are able to contribute to help keep our courses running. Please note that a payment is NOT required to take this course.

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NEW! Practice Radical Listening to Hear Community Led Solutions Learn How To 02 SECTION 1: WHAT IS SYSTEMS PRACTICE? 08 SECTION 7: BUILD A SYSTEMS STRATEGY Learn for free New courses at no cost-made available every month. Change your view of the world Draw inspiration from thought-provoking readings, videos, and reflections.

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This manual includes information about Open Policy Making as well as the tools and techniques policy makers can use to create more open and user led policy.

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systemic design

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Guest post by Bernd Herbert and Mani I, Royal College of Art
In the last few years, strategic design, and systemic design have started attracting a lot of attention in design communities and beyond.

We believe this to be an emerging response to complex, and challenging problems like the climate crisis, the global pandemic and the international economic downturn.

Both design fields are constantly morphing, and adapting, so we wanted to highlight the two discipline;, their similarities, and their differences.

Designers creating Credit: Alexie Segal/Harbour Hopes/Play Disrupt

Strategic design is a profession, it's a set of principles in a process to help people solve business, social and organisational design problems.

Systemic design is a process, and/or way of thinking. It uses a combination of designerly tools, mainly from systems and design thinking to engage with complex or 'wicked' problems.

Think of the strategic designer as an artist that can create art using a paint brush and canvas, depending on the work they want to create.

Systemic design is like the hammer and chisel, it´s not a perfect tool for delicate precise brush strokes (like Design Thinking), but it is great for chipping away at big ugly blocks of stone, or 'wicked' problems.

Peter Jones and GK VanPatter described design with four different bounded domains and provide a framework which allows for clarity in design conversations. Based on their work, we're proposing the following ways of thinking about design:

Boundaries of the four design domains Credit: NextDesign Geographies Framework, 2005-2020, GK VanPatter & Elizabeth Pastor, CoFounders Humantific

Design 1.0

Covers visual communication, advertising, assets-based

Design 2.0

Covers human-centred design, to meet customer needs and create value-adding products and services

Design 3.0

Covers organisational and social innovation design. This is where strategic design sits, where service design mixes with systems and others lenses to deliver business strategies, structures, and change.

Design 4.0

Is systemic design, design for social transformation and complex social systems, like policy making, where wicked problems, like healthcare and the climate emergency are addressed.

Strategic designers blend the tools of management consultancy with the human centred design methods of service designers. However, they also see the business as an integrated set of parts, covering its value chains, its business strategy and model. It employs systems-oriented thinking to look at the bigger picture, including the business case, stakeholders, and the environment, but mostly in the best interest of a business.

Some argue strategic design is solely a business discipline, and there is no doubt, that's where the title is most often used.

However, Dan Hill, in his 2012 essay Dark Matter and Trojan horses argued that strategic designers have the stakeholder focused, systemic, experimental, and innovation tools to de-risk, and help create meaningful, impactful, and wide-reaching social change and should therefore extend into the 'dark matter' of the 'wicked' problems in society, using systemic design.

Systemic design is the hybrid of several other disciplines or the vertical layer across the various lenses. There are several interpretations of the term including the Design Council's Systemic Design Approach, which is great as a provocation and cultivating the right mindsets.

Our two favourite sources to dive into systemic design right now are:

They are both accessible routes into the practice and tools of systemic design. Systemic design, is about adaptation and flexibility, and gives you the tools to both ask, and tackle the important questions:

Is this a solvable problem, or a 'wicked' problem?

What is our vision of the future, and how will this affect all stakeholders?

How can we understand the problems at the deepest level, and have the biggest effect, with what type of intervention?

Strategic and systemic design are the way forward for all designers of sustainable product, services, organisations and strategies to ensure solutions are balanced and allow planet and people to thrive for generations to come. To tackle the complex challenges, we are facing we need to foster and practice strategic and the emerging systemic design - they are key future skills.

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Ways of designing: A reflection on strategic and systemic design

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In the last few years, strategic design, and systemic design have started attracting a lot of attention in design communities and beyond. We believe this to be an emerging response to complex, and...

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systemetic design skill set

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policy design

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sustainability

digital transformation

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innovation manager & designer with a great passion for digitalization and sustainability, who enjoys collaborating with engineers and scientists to create impactful experiences and new ventures.

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innovation manager & designer with a great passion for digitalization and sustainability, who enjoys collaborating with engineers and scientists to create impactful experiences and new ventures.

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policy design

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systemetic design

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Nesta is an innovation agency for social good. We design, test and scale new solutions to society's biggest problems, changing millions of lives for the better.

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systemetic design

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We're a distributed team with presence around the world.

Netherlands
Dark Matter Laboratories B.V.
Pakhuis de Zwijger
Piet Heinkade 181K
1019 HC Amsterdam

KvK number: 75174405

United Kingdom
Dark Matter Laboratories Limited
217 Mare Street
London, E8 3QE

Company number: 13294211

Canada
Laboratoires de Matière sombre / Dark Matter Labs Organisation à but non-lucratif canadien / Canadian not-for-profit
1755 Rue Saint-Patrick app C-403
Montréal (Québec), H3K 3G9
Numéro de l'organisation / Corporation number: 1196376-7

South Korea
주식회사 다크매터랩스코리아 / Dark Matter Labs Korea Co., Ltd
#301, Pyeongtaek 5-ro 20beon-gil 8,
Pyeongtaek-si, Gyeonggi-do, 17902

경기도 평택시 평택5로 20번길 8, 301호, 우편번호 17902
사업자등록증: 808-88-01717

Sweden
Mörk Materia Laboratoriet AB / Dark Matter Labs Sweden
Östergatan 1
211 25 Malmö
Registration number: 559305-1047

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At Dm, we're working to create institutions, instruments and infrastructures for a more equitable, caring and sustainable future.