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Phone 116 123

Support for anyone in a crisis

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Samaritans works to make sure there's always someone there for anyone who needs someone. Read more.

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We’ll make sure you’re heard when it matters most.

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We provide advocacy and involvement services so that people are heard in decisions about their health, care and wellbeing.

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Advocacy   Advocates are people who can help you to make decisions or to say what you want

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Advocacy   Advocates are people who can help you to make decisions or to say what you want

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Hampshire County Council

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We provide individual advocacy and self advocacy groups for vulnerable children, young people and adults, to ensure they have a voice, choice and rights. This includes working with people who are non verbal or have communication difficulties (known as non instructed advocacy). Our aim is to offer advocacy to Hampshire residents who are struggling to get the right care and support. However, most of our work is project funded for specific geographical areas in Hampshire or people with certain characteristics (for example a learning disability and/or autism).

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What we do...

We provide individual advocacy and self advocacy groups for vulnerable children, young people and adults, to ensure they have a voice, choice and rights. This includes working with people who are non verbal or have communication difficulties (known as non instructed advocacy). Our aim is to offer advocacy to Hampshire residents who are struggling to get the right care and support. However, most of our work is project funded for specific geographical areas in Hampshire or people with certain characteristics (for example a learning disability and/or autism).

The importance of us...

People and their families (and some professionals) tell us that it has never been more difficult to get the right care and support. We work with people in a very different way than other services so that everything we do with you and on your behalf is person centred and at your pace. As part of local communities in Hampshire, we have first hand knowledge of activities and support networks. We have extensive knowledge of health and social care legislation so can talk to services on your behalf 'in their language'.

Contact us

Find out more about how Advocacy can help you today.

What People Think of us...

The weight loss charts the advocate did with me have helped me eat the right foods. It's made a real difference to my life I have never felt so happy. It's stopped me going back to the dark place (self harm)."

"I have heard such great things about your Advocacy Safety Net Project from the Social Prescribers, it will be such a shame if it can't continue"

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We provide individual advocacy and self advocacy groups for vulnerable children, young people and adults, to ensure they have a voice, choice and rights. This includes working with people who are non verbal or have communication difficulties (known as non instructed advocacy).

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Who we are we - We’re here to help unpaid carers, with free information, support, advice, contingency and emergency planning, resources and more. The service is set to offer help to Hampshire carers over the age of 18 looking after an adult with a long-term health condition, including dementia, and those looking after a person with a physical or learning disability.

Tel: 01264 311680 e-mail: info@carercentre.com

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All of us will care for someone in our lifetime. Recognising when you are a carer is the first step towards finding help and support at the right time. Who is a carer?

133,000 people are carers in Hampshire. Most do not recognise the help they give to their Mum, Dad, Husband, Wife, Partner, Child, Grandparent, Friend or Neighbour as unpaid care. However, without that help the person they support could not cope or live independently.

Caring for someone can happen suddenly through illness, stress or accident. Caring for someone can happen progressively with age or disability. However you come to a caring role it may be time to ask for help.

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The Princess Royal Trust for Carers in Hampshire

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All of us will care for someone in our lifetime. Recognising when you are a carer is the first step towards finding help and support at the right time. Who is a carer? 133,000 people are carers in Hampshire.

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Self Care for Carers - NHS Talking Therapies

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Self Care for Carers - NHS Talking Therapies

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Our Self Care for Carers class teaches ways to look after yourself when you look after someone else as an unpaid carer. If you care for a loved one, we hope this session will help you to start to think about your own wellbeing, and be a route into further support if you wish.

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Hampshire and Isle of Wight NHS Foundation Trust

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Hampshire and Isle of Wight NHS Foundation Trust

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Hampshire :: Hampshire and Isle of Wight NHS Foundation Trust

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Comprehensive website and application for service users, carers, and staff

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Connect to Support Hampshire is an online information and advice guide and directory of services for adults with care and support needs who live in Hampshire.

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Offer support to adults proving unpaid care.

Call on 023 80 832253

If you have any questions, or would like some more information, email at support@unpaidcarers.org.uk

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Unpaid Carers Support Southampton provides unpaid carers with events, information, services and signposting.

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Do you look after someone?

Cilck on the link above or

Call us on 023 9285 1864

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Skip to content

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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Click here to find out more about support for carers in Portsmouth. Do you look after someone? Unsure if you are a carer - take our quiz!

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BAME carers group in Southampton, supporting people caring for someone with Black or Asian heitage.

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Cultural Groups

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Many Black, Asian and minority ethnic unpaid carers don’t recognise themselves as carers. Some languages even lack a distinct word for ‘carer’. It’s vital that services are inclusive to ensure that carers can get support. The Race Equality Foundation was pleased to be asked to participate in an advisory group for Carers UK to help produce this good practice guide briefing on how to offer inclusive support.

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Supporting Black, Asian and minority ethnic carers - Race Equality Foundation

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Many Black, Asian and minority ethnic unpaid carers don’t recognise themselves […]

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Find out about supporting faiths, ethnic groups, women and girls, LGBTQIA+ communities and reporting hate crimes.

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Ethnic minority communities Basingstoke and Deane

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Ethnic minority communities Basingstoke and Deane

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The information below will help you find out more about Basingstoke and Deane and where you can get help and advice in the borough.

Diversity and inclusion - Islam Jalaita

Islam's role involves making contact with individuals, groups, and organisations from
diverse communities in the borough, providing support and understanding in relation
to the challenges different communities face. He also support Basingstoke Multiagency Diversity Forum and support a range of community groups and representatives forums such as Basingstoke Black and Minority Ethnic, Disability, Over 55s, Interfaith, LGBT Forums and Basingstoke Access 4 All Working Group to respond to accessible requirements and the needs of diverse communities.

For more information please contact:
Islam Jalaita, Civic Offices, London Road, Basingstoke RG21 7AH
Telephone: 01256 845325
Email: community.development@basingstoke.gov.uk

Living and working in Basingstoke and Deane

Together with organisations which provide local services, the council has produced a Guide to Living and Working in the borough. The guide includes information on:

Entering, staying and working in the UK

Important paperwork

Money and banking

Setting up home

Driving

Schools and learning

Travelling in Basingstoke

Health services

Staying safe and Emergencies

Business development and enterprise agencies

Getting involved

Ethnic minority community groups

Faith groups

Ethnic food stores

Useful numbers in Basingstoke and Deane

A printed copy of the guide is available on request by emailing community.development@basingstoke.gov.uk or phoning 01256 844844.

Equality Advisor and Support Service

The Equality Advisory and Support Service is a free helpline able to advise individuals who may have faced an incident of discrimination. Advisors and support people to find an informal resolution to their complaint of discrimination. The helpline also provides general advice and guidance on human rights issues. The service can be contacted free on 0808 800 0082 or textphone 0808 800 0084. Visit the Equality Advisory and Support Service website for further information on the service.

Training and development opportunities

If you would like to update your existing skills, there is a course to suit you. For more information on training for community groups please visit our Learning Opportunities page.

Interpretation services

Lingland has interpreters and translators with a range of languages most commonly spoken by the ethnic minorities. Lingland can be contacted by phoning 01489 576657 or by fax 01489 584571.

Funding opportunities

Visit our community grants page to view the grants offered by the council.

Other External Funding Sources

Complaint procedure for racial attack or harassment

Racist crime/harassment is any incident where the victim or any other person believes that the perpetrator had a racial motive. It can take many forms:

Racist Abuse (threat or insults), which can be verbal or written.

Racially abusive behaviour.

Causing damage to property.

Circulating or displaying racist material.

Offensive graffiti.

Any physical violence.

If any of the above is in progress, please dial 999. Otherwise, contact:

Basingstoke Police - 101

Basingstoke Citizens Advice - 08082 787829 (Advice line only)

Tadley Citizens Advice - 08082 787987 (Advice line only)

Victim Support - 0808 178 1641

Crime Stoppers - 0800 555111

Ethnic minority groups in Basingstoke and Deane

Many of these groups provide activities and services culturally specific to the community they represent.

Basingstoke Multicultural Forum

Chute House Church Street, Basingstoke RG21 7QT
admin@bmforum.org.uk
01256 322751

Basingstoke Inter Faith

interfaithbasingstoke@gmail.com

Cultural Diversity Consortium

culturaldiversityconsortium@outlook.com

Basingstoke Unites Against Racism

www.basingstokeunitesagainstracism.com

Basingstoke Tamil Community

basingstoketamilcommunity@gmail.com

Basingstoke Caribbean Society

bcsandfriends@gmail.com

Basingstoke Malayalee Cultural Association

Email basingstokemca@yahoo.co.uk

Basingstoke Hindu Society

Carnival Hall, Council Road,
Basingstoke, RG21 3DH
Tel: 01256464031
Visit Basingstoke Hindu Society on Facebook

Basingstoke Nepalese Community

The Gurkha Grocery, 9 Winton Square,
Basingstoke RG212 8EW

Web: Basingstoke Nepalese Community website

Basingstoke Sikh Gurdwara

207 Lower Brook Street
Basingstoke
RG21 7RR

Basingstoke Filipino Community

Email: Basingstokefilipinocommunity@gmail.com

Basingstoke Sikh Society

Email: info@basingstokesikhs.co.uk
Web: Basingstoke Sikh Society website

Basingstoke Albirr Mosque (Muslim Community)

35-37 Sarum Hill, Basingstoke, RG21 8SS

Web: Basingstoke Albirr Mosque website

Basingstoke Ladies Hamara Club

Carnival Hall, Council Road,
Basingstoke, RG21 3DH

Tel: 01256 464031

Fellowship Dialogue Society (Turkish Community)

Web: Fellowship Dialogue Society website

New Testament Church of God

(A local church attended by a mix of people including a number from Africa, the Caribbean, India, Europe and Britain)

Popley Fields Community Centre,
Carpenters Down, Basingstoke
RG24 9AE

Web: New Testament Church of God website

Bambui UK Development Association (BUKDA)

Email: bukdacharity@yahoo.co.uk
Web: Bambui UK Development Association website

Hungarian Community Association Basingstoke & Surrounding areas

Email: Basingstoke.hungarians@gmail.com

Telugu Association of Basingstoke

Web: Telugu Association of Basingstoke website

Lighthouse Chapel International

Charismatic/Pentecostal Church that believes in living by the word of God/Gospel of Jesus Christ our lord - attended by a mix of people of all backgrounds.

Web: Lighthouse Chapel International website

Roman Catholic

A number of Polish, African, Caribbean, Asian and European residents attend this church.

St Bedes and Holy Ghost Churches

Email: stbedes@portsmouthdiocese.org.uk

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We provide a community development approach in providing funding, interpretation services and support via ethnic minority groups to residents from black and minority ethnic communities living and working in the borough.

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Being a carer can be overwhelming, but finding the right support shouldn't be. Carers Trust is here to provide help for carers, offering access to a variety of resources and services tailored to your unique needs. Whether you need local support, financial assistance, or legal guidance, we're here to give the right support for carers.

Tel: 0300 772 9600

Email info@carers.org.

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Carers Trust is a major charity for, with and about carers.

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Caring for a family member or someone else close to you?

We’re here for unpaid carers with expert information, advice and support, and also campaign to make life better for carers.

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Information, advice and support for carers

Helpline: 0300 303 1555

Email: hello@carersfirst.org.uk

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Carers First: Help and support for unpaid carers

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We understand that caring can be hard, but believe getting the right help shouldn’t be. That’s why we work directly with and for, unpaid carers to provide personalised information and advice. Making it easier for those caring for someone else to continue living their lives to the fullest.

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Online support for unpaid carers | Mobilise (mobiliseonline.co.uk)

Looking after a family member or friend, who has a disability, long-term illness or is elderly?
Well you might be struggling to find support with anything from finances to practical help, from mealtimes to continence, from hospital discharge to finding time for yourself.

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Take a break from caring.

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Help & advice for carers

If you look after a partner, relative or friend who's disabled or ill due to physical or mental health, you're a carer – even if you don’t think of yourself as one. Below you'll find emotional and practical help, as well as advice on what financial support is available to you. What do you need help with?

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Caring for carers

If you look after a partner, relative or friend who is disabled or ill due to physical or mental health, you are a carer, even if you don't think of yourself as one. Find out about the emotional, practical and financial support available to you.

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Help and support for carers respite & support | Age UK

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If you look after a partner, relative or friend who is ill or disabled, or are a carer. You may be entitled to financial support. Find out more from Age UK.

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MIND -Supporting yourself while caring for someone

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MIND -Supporting yourself while caring for someone

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Support for your own mental health

Practical help for carers

Local and peer support for carers

Support for young carers

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Hampshire SENDIASS is an impartial Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) that aims to make a positive and lasting difference for children and young people with special educational needs and/or disability (SEND) and their parents and carers.

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Do you need some support responding to an EHCP or a Working Document? Join one of our online clinics where we'll guide you through the process.

Impartial Special Educational Needs and Disability Information, Advice and Support (SENDIASS) in Hampshire

Hampshire SENDIASS is an impartial Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) that aims to make a positive and lasting difference for children and young people with special educational needs and/or disability (SEND) and their parents and carers. We do this by providing timely confidential, impartial information, advice and support through our online resources, at events and workshops, via our helpline service and through individual casework.

​

Hampshire SENDIASS is provided by Polaris Children's Services, part of a leading Children's Services Group with over 24 years of experience in supporting children, young people and their families to build brighter futures.

Feedback

Tell us what you think by taking a quick questionnaire!

Get in Touch

If you can't find what you need, feel free to get in touch with us, our opening hours are Monday-Thursday, 9am-5pm, and on Fridays 9am-4pm . Outside of these hours please use the Contact Us Form. We aim to respond to all enquiries within 2 working days.

0808 164 5504

The Local Offer includes information about education, health, social care, preparation for adulthood, leisure services and impartial information advice and support. Hampshire's Local Offer (co produced with parents, carers and young people) aims to help you find your way through the maze of information to reach the best solutions for you/your child.

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Hampshire SENDIASS | Impartial SEND Advice & Support

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Hampshire SENDIASS provide information and support to Children & Young People with special education needs and/or a disabilities.

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Family Action is an award-winning national charity working from the heart of local communities across England and Wales.

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Family Action provide information, support and grants to families.

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Hampshire Parent Carer Network (HPCN) offers parents and carers of children and young people aged 0-25 with any additional needs, or disability including mental Health (diagnosed or undiagnosed) the opportunity to tell the Local Authority, Health and other services, what life is really like.

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Hampshire Parent Carer Network (HPCN) offers parents and carers of children and young people aged 0-25 with any additional needs, or disability including mental Health (diagnosed or undiagnosed) the opportunity to tell the Local Authority, Health and other services, what life is really like. email participation@hpcn.org.uk or visit our page.

We Are Hiring!

We are looking for passionate and dedicated individuals to fill two exciting roles for projects we are running:

Bridging the Gap(BTG) Coordinator - BTG Job des.docx

Future in Mind (FIM) Coordinator - FIM Job Des.docx

If you are passionate about making a difference and believe you have the qualifications and experience we are looking for, we encourage you to apply.

Deadline to submit Applications : 28th June 2024

Join us in making a positive impact at HPCN. We look forward to hearing from you!

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Hampshire Parent Carer Network (HPCN) offers parents and carers of children and young people aged 0-25 with any additional needs, or disability including mental Health (diagnosed or undiagnosed) the opportunity to tell the Local Authority, Health and other services, what life is really like. email participation@hpcn.org.uk or visit our page.

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Support with being a parent or carer

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We can help you make sure your child gets the best start in life

As well as offering services which your child may be able to access in your local area, we also provide guidance and support online for parents, carers and families.

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Find out about the support, guidance and services we offer to parents, carers and families to ensure that every child grows up safe and loved.

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Useful information for parents and carers on how to deal with common problems and life issues among children and young people.

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Below is a selection of useful information for parents and carers on how to deal with common problems and life issues among children and young people.

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Resources to help Young Carers

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Whether you want to understand how you’re feeling, find ways to feel better, or support someone who's struggling, we’re here to help.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.

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Believe in children | Children’s charity

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Barnardo’s is a children’s charity that protects and supports children and young people in the UK who need us. We help bring out the best in them.

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We fight for hope by deeply understanding the needs of young people and by supporting them through their most serious life challenges. We work with young people who are struggling with mental health issues.

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Our areas of work | The Children’s Society

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We work with children who run away, are abused or battling mental health. We look out for young carers, refugees and children groomed into gangs.

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Stop Domestic Abuse's services cover the whole of Hampshire, including Southampton and Portsmouth.

All of our services can be accessed by calling

Our Advice Line for all parts of Hampshire is open for victims, perpetrators and their family and friends and professionals from 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Friday.

Emergency Refuge Accommodation - OUT OF HOURS

If you experience any difficulties getting through please contact the mobile numbers below.

If you need refuge accommodation out of our normal working hours on
Monday-Thursday evenings please call 07771 125991.

If you need to access emergency refuge accommodation at any time over a
weekend or on a bank holiday please call 07501 378314.

Please do not call these mobile numbers between 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Fridays (unless it is a Public Holiday) as they won't be answered.

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Our Advice Line for all parts of Hampshire is open for victims, perpetrators and their family and friends and professionals from 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Friday. If you experience any difficulties getting through please contact the mobile numbers below. If you need refuge accommodation out of our normal working hours on Monday-Thursday evenings please call 07771 125991.

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The National Charity for older people, the terminally ill and their pets

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Support Line 0808 196 3651

Email: contactus@redcross.org.uk

If you or someone you know is experiencing symptoms of loneliness, the Red Cross may be able to help.

They also help with hiring a wheelchair/toilet aid.

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Get help with loneliness | British Red Cross

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If you’re coping with loneliness and social isolation, or just feeling lonely, the Red Cross can help you combat loneliness.

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If you have Parkinson's, or you know someone who has, you’re not alone.

Whether you're worried about money or need help managing your Parkinson's, we're here to help you find the right support.

Helpline: 0808 800 0303

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If you have Parkinson’s, or you know someone who has, you’re not alone.

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Here for everyone with MS

No matter how MS affects you, we're here for you every step of the way.

Tel: 0808 800 8000

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MS Society UK | Information, research and support

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Multiple sclerosis news, information, research, and support for everyone affected by MS

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Support for Carers

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Being a carer can be extremely rewarding but also challenging at times. Get support on looking after yourself, caring for a child and managing your finances.

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Whether you’ve been diagnosed with a brain tumour, or it’s a family member or friend, we are here to help. Our brain tumour support covers a wide range of inclusive and accessible services for everyone affected by a brain tumour

Tel:  0808 800 0004

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Visit our page for info on the support we offer to those affected by brain tumours. We offer 10 types of brain tumour support. Find out more.

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Caring for someone close to you after a stroke

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Stroke Association is a Company Limited by Guarantee, registered in England and Wales (No 61274). Registered office: Stroke Association House, 240 City Road, London EC1V 2PR. Registered as a Charity in England and Wales (No 211015) and in Scotland (SC037789).

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Provides information and support for anyone with mental health problems or learning disabilities

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Mental Health Foundation | Good mental health for all

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Explore information to help you understand mental health and get advice on how you look after your own mental health or support someone you know with theirs.

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If you are a carer for someone living with mental illness it can feel difficult to support your loved one or to get the answers you might need. This section has all you need to know about looking after your loved one.

Freephone 0808 801 0525

E-mail: advice@rethink.org

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Advice & Information Service

Our advice and information service offers practical help on a wide range of topics such as The Mental Health Act, community care, welfare benefits, and carers rights.

Find out more Advice & Information Service

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Advice for carers: your rights, confidentiality and sources of support.

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Our advice and information service offers practical help on a wide range of topics such as The Mental Health Act, community care, welfare benefits, and carers rights. Find out more Advice & Information Service

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https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/

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NHS talking therapies services are for people in England aged 18 or over. You can speak to your GP about talking therapies or get in touch with the talking therapies service directly without going to your GP. Talking therapies can treat conditions like:

depression

generalised anxiety

social anxiety

panic and agoraphobia

other phobias

obsessive-compulsive disorder (OCD)

post-traumatic stress disorder (PTSD)

body dysmorphic disorder

Get NHS therapy and counselling

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Find out how to access NHS mental health services and where to get urgent help.

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We develop & signpost online information, tools, support groups, and resources for people with dual diagnosis – a co-occurring mental health and addiction issue. Our mission is to improve the world for those affected by both mental health & addiction issues.

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Dual Diagnosis Hub CIC’s Mission Statement

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Dual Diagnosis Hub | Dual Diagnosis Recovery Resources for All

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Dual Diagnosis Hub was set up to signpost and develop resources for people with co-occurring mental health and addiction issues.

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0300 123 3393 (Mon-Fri, 9am-6pm)

When you're living with a mental health problem, or supporting someone who is, having access to the right information is vital.

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Textcare – www.sane.org.uk/textcare

Peer support forum - www.sane.org.uk/supportforum

Website – www.sane.org.uk/support

Emotional support, information and guidance for people affected by mental illness, their families, and carers

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Textcare is designed to provide emotional support and connection at the times you need it most. We provide bespoke one-way messages directly to your mobile phone.
This is a confidential service for those aged 16 and over, and each message sent will be individually written for you based on the information you give us in the form below.

For this reason, you need to submit your request a minimum of 72 hours (three days) before the time you would like to receive a message, and we can't send you more than one message in a seven day-period.

Your choice

Textcare isnot a crisis service, and we can only respond to requests by the person who wants to receive the texts, not to ones sent on another person's behalf - so please do not fill in this form for someone else.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

You can choose if you would like one or three messages. If you would like to continue the support beyond this time, simply make another request.
To receive support from Textcare, please complete the form via the button:

"I'm not sure I'd have been able to leave the house on Monday morning for work had it not been for your text the night before. I am so grateful for your kind and gentle encouragement; it really makes a difference."
Marvin, Textcare user

Important information

Due to the demands of the service you need to submit your request a minimum of 72 hours (three days) before the time you would like to receive a message.

Textcare is a one-way service, so you will not be able to respond directly to the text messages received.

We can only respond to requests by the person who wants to receive texts, not to one's sent on another person's behalf.

Textcare is NOT a crisis service. If you need support in a crisis, please refer to our Emotional Support page.

Textcare is a confidential service for those aged 16 or over. For more information please see our Confidentiality page.

Unfortunately, we are unable to send text messages to non-UK mobile numbers or numbers outside of the UK.

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Textcare provides emotional support and connection at the times you need it most. Sending bespoke one-way messages direct to your phone.

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NHS England Substance misuse and gambling support

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NHS England Substance misuse and gambling support

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Substance misuse and gambling support

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Smoking, drinking, drugs and gambling - Every Mind Matters

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Drug abuse, alcohol misuse, and gambling can affect your mental health, and poor mental health can lead to substance abuse, smoking, and addictive behaviour.

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Our national Helpline exists to encourage and empower people to get help quickly, because we know the sooner someone starts treatment, the greater their chance of recovery. People can contact us online or by phone. We listen to them, help them to understand the illness, and support them to take positive steps towards recovery. We also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health

Tel: 0808 801 0677

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Struggling with an eating disorder? Caring for someone who is? Beat is here to support you.

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We provide peer support services to empower people affected by bipolar to live well.

Email: info@bipolaruk.org

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Bipolar UK is the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers.

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Together we can bring dementia out from behind closed doors.

Your voice and experience can help us shed light on the hidden realities of dementia.

0333 150 34560333 1503456

Provides information on dementia and helplines

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Will you provide help and hope to families living with dementia this Christmas?

Your donation will enable Alzheimer's Society to be there for families in need this Christmas.

Vital services like our Dementia Support Line provide expert advice and comfort to people whose lives are being devastated by dementia.

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From day one of dementia, we'll be right here with you. For support and advice. For pushing for change, and for life-changing treatments and care.

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Dementia Adventure

Dementia Adventure | Dementia Holidays, Training and Support

A more active and fulfilled life for everyone living with dementia

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Dementia Helpline: free confidential support

The free, confidential Dementia Helpline is staffed by our dementia specialist Admiral Nurses who provide information, advice, and support with any aspect of dementia, including Alzheimer’s disease. The Helpline is open:

Monday to Friday: 9am to 9pm

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Get free, confidential dementia support from our Admiral Nurses. Call our Helpline, book an appointment, or join our expert-led session.

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We exist to improve the emotional and physical wellbeing of anyone, and everyone affected by dementia – be that the person with dementia, their family and friends, or their caregivers.

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163 West Street Fareham Hampshire PO16 0EF info@dementiafriendlyhampshire.org.uk 07388 668332 Facebook Twitter Dementia Friendly Hampshire Working to increa…

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Caring for someone with a brain injury

This section is for the carers and family members of people with a brain injury. If you are caring for someone with a brain injury, or have a relative being treated in hospital, then the information should help you to meet the challenges ahead and find the support you need.

Tel: 0115 924 0800

e-mail: enquiries@headway.org.uk

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If you are caring for someone with a brain injury, or have a relative being treated in hospital, this information should help you to meet the challenges ahead and find the support you need.

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Mencap What is Autism and Asperger's Syndrome? 

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Mencap What is Autism and Asperger's Syndrome? 

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What is autism, the signs to look for, how it is diagnosed, and how to find help and support.

Autism is not a learning disability, but around half of autistic people may also have a learning disability.

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While you might notice some of the signs of autism in the first few years of your child's life, it may only be when they are at school, or even when they are an adult, that a diagnosis is made.

Sometimes an autism diagnosis is delayed because health professionals want to be certain Certain means you are sure about something. before they make a diagnosis. In other cases, a delayed diagnosis might be because the signs of autism go undetected, especially if they present in a more subtle way (often the case with girls/women, and those with a PDA profile).

More boys than girls are diagnosed with autism, and there is an ongoing debate about whether this is for genetic reasons or because the process of diagnosis tends to pick up autistic traits more common in boys, and the possibility that this is leaving some girls undiagnosed.

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Autism affects everyone differently, depending where they are on the spectrum. The signs may often be different, but communication, social interaction, and behaviour can all be affected.

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Autism Hampshire offers a range of professional services that have been developed to meet the needs of individuals, families and professional bodies.

General Enquiries Tel: 02380 766162

Email: information.advice@autismhampshire.org.uk

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Find supSupport for people with Tourette Syndrome can range from healthcare services, statutory benefits and school provision, through to Tourettes Action services - peer support, information resources, ID cards and grants.port for TS

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Tourettes Action knows that having Tourette Syndrome means much more than shouting out a few unusual words. The impact of TS on your life and the lives of people around you can be significant, which is why there is support available to you.

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We're here to help you no matter how long you've been grieving.

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Simon Says - supporting young people who have a significant person in their life who has died or is dying.

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Simon Says - supporting young people who have a significant person in their life who has died or is dying.

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Simon Says Home - SimonSays

Simon Says are here to help families who are supporting grieving children and young people

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A resource for people bereaved through suicide or other unexplained death, and for those helping them.

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24/7 stress support for men by text, chat, and email

Tel 0330 097 0654

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The Men's Health Forum is a British registered charity whose mission is to improve the health of men and boys in England, Wales and Scotland.

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Connection, conversation and creation – that’s what joining a Men’s Shed is all about.

Improving wellbeing, reducing loneliness and combatting social isolation.

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We support Men’s Sheds in the UK. Men’s Sheds are community workshops where men can create converse and connect.

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ManGang is a network of men who believe that it’s not weak to speak. We provide a peer to peer platform for men across Hampshire who struggle with the pressures of modern day life. We want to break down the stigma surrounding mental health.

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ManGang is a network of men who believe that it's not weak to speak. We provide a peer to peer platform for men across Hampshire who struggle with the pressures of modern day life. We want to break down the stigma surrounding mental health.

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Carers Support

Finding advice and information about learning disabilities can be difficult.

These pages can help you or your loved ones to get the support and information you need.

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Learning Disability - Autism - Down's Syndrome

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Mencap is a UK charity for people with a learning disability. We support their families and carers, too. We want the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

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Support for carers

Sense is here for you

We support people with complex disabilities of all ages and their carers. Get in touch with our team to find out more about Sense services.

Contact us

If you’re responsible for supporting someone who is disabled, you are a carer even if you don’t think of yourself as one.

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 Getting a carer’s assessment could be the first step to gaining vital support. 

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 Getting a carer’s assessment could be the first step to gaining vital support. 

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Family Information and Services Hub | Carers' assessments (hants.gov.uk)

Complete a carers self-assessment - Portsmouth City Council - Introduction - Section 1 - My Portsmouth

Carers Assessment - Unpaid Carers Support Southampton

Your care assessment (iow.gov.uk)

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Why have a carer's assessment?

Getting a carer's assessment could be the first step to gaining vital support. It's your chance to discuss the help you need as a carer. Find out how it could make life easier for you and the person you care for.

In Scotland, this is usually referred to as an adult carer support plan and in Wales, it is often called a carer's needs assessment. For ease of reference, we will use the term 'carer's assessment'.

See below for answers to common questions

Don't be put off by the word 'assessment' - it's certainly not a test of your abilities as a carer. It's a chance to let your local council or trust know how your caring responsibilities affect you physically and emotionally. They will use the assessment to find out what support you need, whether you're willing or able to carry on caring, what you want to achieve in your daily life and whether you qualify for help.

Most assessments are carried out face to face, although some local councils or trusts offer the option to have the assessment online or over the phone. It should be done at a time and place that is convenient for you.

Some local care centres will also carry out carers' assessments - it's worth checking with your local carers organisation.

If you're over 18 and provide regular unpaid care for someone, you're entitled to a carer's assessment. It doesn't matter how much or what sort of care you provide. For more details, see our 'Assessments' factsheets (
England, NI, Scotland and Wales).

A carer's assessment is different from a needs assessment, which is for the person you are caring for. You can have them both done at the same time if you want. You're entitled to a carer's assessment whether or not the person you care for has had a needs assessment.

If you're under 18

If you're younger than 18, you can benefit from some extra support and have certain legal rights to help you.

You can request support from your local authority or local Health and Social Care Trust (in Northern Ireland).

We have more guidance on this page ' Support for young carers' and you can also contact Carers Trust who have specialist support services for younger carers in partnership with local charities. Find out more on their online page for younger carers.

Contact adult social services at your local council or trust (in Northern Ireland). If the person you care for lives in another area, contact their local council or trust instead (except in Wales, where you should still contact your own local council).

If you're a carer for your child, contact the children with disabilities department.

The assessment will last at least an hour. You can ask to have someone with you such as the person you care for, a friend or relative.

Collect all the relevant information you'll need: Things to think about beforehand

your NHS number

your GP's name, address and phone number details

your email address

contact details of anyone coming to the assessment with you

details of the person you care for including their name, address, date of birth and NHS number.

Make a list of the different ways you are providing support, such as offering emotional support, managing finances, helping someone with practical activities such as shopping, ensuring someone is safe from harm, or helping with personal needs such as using the bathroom.

Consider how caring affects your life. Does it leave enough time for you? Does it affect your emotional wellbeing - for example, do you often feel drained or lonely? Does it affect you physically - for example, do you lose sleep or get back ache from lifting someone regularly? Has it affected your work, social life or education?

If the person you care for will be present at the assessment, will you be able to speak freely about any difficulties you have?

The assessor will discuss how caring affects your life, including your physical, mental and emotional needs. They should cover:

your role as a carer

how you feel about caring

whether you're able or willing to carry on as a carer

your health

other caring responsibilities

what you enjoy doing in your free time

planning for emergencies.

Be honest and realistic about your caring role. If you put on a brave face or play down any difficulties, you could miss out on help and support.

Your local council or trust will work out whether your needs are eligible for support. If so, they will create a support plan for you. They might provide you with care and support directly, or provide it to the person you care for.

If you're not eligible for support, they must still give you information and advice on where you can go for help.

There are lots of different types of support you could be entitled to, including:

practical help with housework or gardening jobs

training to help you with your caring role, for example in moving and handling the person you care for

equipment or alterations to your home

emotional support such as counselling

breaks from caring, such as respite care for the person you care for

advice about benefits

support to improve your wellbeing, such as access to exercise classes, social activities or adult education.

Will I have to pay?
Councils are advised not to charge carers for support provided to them, but some will give you a financial assessment to work out what you can afford to pay. They should never charge for care and support provided for the person you care for. See our factsheet for more information about this ( England, NI, Scotland and Wales).

If you disagree with the decision following your assessment, there are ways to challenge it. See our guidance on making complaints
here.

Even if your council or trust claim they can't give you financial or practical support at the moment, they must still provide you with guidance and information to look after your health, welfare and overall wellbeing and to prevent you from developing support needs in the future.

If the person you are looking after is an adult and appears to have a need for support, they should be offered a needs authority by the adult social services team.

They can have an assessment no matter what their financial situation or level of need is. You can also be involved as their carer if they are happy with this option. See our 'Having a needs assessment' guidance for more information.

Our tips sheet may be helpful as a starting point if you are unsure where to start with regard to arranging a carer's assessment.

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

Back to top

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Getting a carer's assessment could be the first step to gaining vital support. It's your chance to discuss the help you need as a carer. Find out how it could make life easier for you and the person you care for.

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The Carers booklet provides information, advice and guidance to carers about the Trust, their rights to support, information and the help that is available.

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A learning disability affects the way a person learns new things throughout their life.

A learning disability is different for everyone. No two people are the same.

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A learning disability affects the way a person learns new things throughout their lifetime.

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Sibs exists to support people who grow up with or have grown up with a disabled brother or sister. It is the only UK charity representing the needs of over half a million young siblings and over one and a half million adult siblings.

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Skip to main content

His sleep is frequently disrupted because his brother Arlo needs help at night.

FREE training session for special schools

In this FREE training session for special schools we will be sharing some of the key issues facing young siblings, highlighting recent research and hearing from Willow Dene Special School

NEW eBook 'Autism: The Sibling Perspective'

20 adult siblings have shared 20 different experiences through their stories, poetry and art in this new collection that spans the highs and lows of sibling life

Sibs workshops and training

Sibs runs workshops for adult siblings, parents and professionals on sibling issues. We also train professionals in children's services and schools on how to run sibling groups for children.

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Sibs is the UK charity for people who grow up with a disabled brother or sister.

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Summary of Admissions, Discharge and Transfer of Care Policy HIOWH

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Summary of Admissions, Discharge and Transfer of Care Policy HIOWH

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Admissions Discharge and Transfer of Care Policy (1)

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Butterflies Bereavement Support

We provide professional bereavement counselling and local bereavement drop-in groups to support adults who are dealing with grief and loss.

We also have a telephone buddy service to support people who are lonely or isolated.

We cover Hampshire & The Isle of Wight.

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Caring for a family member or someone else close to you?

We’re here for unpaid carers with expert information, advice and support

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Carers of people with Learning Disabilities HIOWH

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Carers of people with Learning Disabilities HIOWH

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We think it is very important that we work with families and carers of people with Learning Disabilities as they know the person best.

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We think it is very important that we work with families and carers of people with Learning Disabilities as they know the person best.

Each of our Community Teams work with families and carers.

We hold quarterly carers morning/afternoon meetings, which take place across Hampshire and Southampton.

Our aim is to ensure that carers provide us with feedback about the service we provide. This helps us with our service developments.

To find out more about the groups please contact our carer lead or your local team.

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We think it is very important that we work with families and carers of people with Learning Disabilities, as they know the person best. Each of our Community Teams work with families and carers and we hold quarterly carers' morning/afternoon meetings. Find out more here.

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We’re taking a look at the challenges the siblings of a child with a disability can face, and the things you can do to support them.

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How to support the siblings of a child with a disability

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We’re taking a look at the challenges the siblings of a child with a disability can face, and the things you can do to support them.

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Amparo. Support for anyone affected by suicide.

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Amparo. Support for anyone affected by suicide.

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Amparo  provides support for anyone affected by suicide. Support can be provided one-to-one, to family groups, groups of colleagues or peers – whatever is preferred by you and is most appropriate to your situation.

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Mental illness can affect all of us. In fact, around one in four people will experience a mental illness at some point in their lives. The Recovery College takes an educational approach to equip you with the knowledge and skills to get on with your life, despite mental illness.

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Recovery College :: Hampshire and Isle of Wight NHS Foundation Trust

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We are a college based within the adult mental health services of the Trust and are part of a national chain of Recovery Colleges, aiming to help increase awareness and understanding of recovery and self-management whilst challenging stigma related to mental health. We offer educational courses about mental health recovery and self-management to complement existing services.

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Age UK - https://www.ageuk.org.uk/information-advice/money-legal/legal-issues/power-of-attorney/

https://www.nhs.uk/conditions/social-care-and-support-guide/making-decisions-for-someone-else/giving-someone-power-of-attorney/

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Learn what a power of attorney is, how to choose an attorney and how to set it up.

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Carer's Allowance: How it works - GOV.UK

Help For Carers | Comprehensive Support from Carers Trust

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Carers Together - Hampshire, Portsmouth and Southampton

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Benefits help and advice for unpaid carers. Help with filling in forms.

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If you're a carer, taking a break is sometimes essential. Carer breaks, whether it's time away from your caring duties to get respite or a holiday with the person you care for, can provide a change of scenery that helps you feel better equipped to manage your caring role.

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Find essential information on carer breaks, ensuring you get the support needed to enjoy a well-deserved respite from caring.

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10 Reasons you should tell your GP you are caring for someone at home

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Many people care for loved ones or relatives at home and might not realise that it’s important to tell your GP If you find yourself in this situation. GPs can provide support and advice if they know you are a carer.We are working to encourage everyone who is caring for a loved one or relative in Hampshire to let their GP know of their situation, so they can get the best help and support possible. Watch our interview with Hampshire GP Tim Cooper as he talks about how your GP can help if you are a

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Your complete guide to conditions, symptoms, and treatments, including what to do and when to get help.

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AAA screening, see Abdominal aortic aneurysm screening

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The Carer's Leave Act 2023 | Carers UK

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If you are juggling work with looking after someone, you’re not alone – there are five million working carers in the UK.

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Skip to main content Skip to navigation Skip to accessibility tools

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There are organisations that help if you, or the person you care for, need help to look after a pet.

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There are organisations that help if you, or the person you care for, need help to look after a pet.

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If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of supporting someone with cancer.

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If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of supporting someone with cancer.

We know that cancer can be tough on your finances. You may also be worried about rises to energy bills and other costs of living. There is support available.

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Supporting someone - Macmillan Cancer Support

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When a partner, family member, friend or colleague has cancer, there can be a lot to think about. Find information to help you cope with the practical and emotional impacts.

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f you’re supporting someone with diabetes we know it can be tough. So we’ve put together the most relevant information from our website on how to help with the practical and emotional side of things. There are also tips on looking after yourself.

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If you’re supporting someone with diabetes we know it can be tough. So we’ve put together the most relevant information from our website on how to help with the practical and emotional side of things. There are also tips on looking after yourself. “Yes, partners live with diabetes too. We often have to pick up the pieces when things don’t go so well. But we love ’em.” Forum member.

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Find everything you need to know about adult social care in Southampton, including finances, spotting signs of abuse, managing your care and more.

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Information for Portsmouth adults aged 18 and over who need help with daily living. Find information on getting an assessment, care and equipment.

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National Institute for Health and Care Excellence

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National Institute for Health and Care Excellence

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Evidence-based recommendations for the health and social care sector, developed by independent committees, including professionals and lay members, and consulted on by stakeholders.

Browse guidance

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Find guidance, advice and information for health, public health and social care professionals.

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Martha's Rule', which allows patients to seek an urgent second opinion, is being introduced across the NHS.

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The first phase of the introduction of Martha's Rule will be implemented in the NHS from April 2024. Once fully implemented, patients, families, carers and staff will have round-the-clock access to a rapid review from a separate care team if they are worried about a person's condition.

Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha's family's concerns about her deteriorating condition were not responded to promptly, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.

In response to this and other cases related to the management of deterioration, the Secretary of State for Health and Social Care and NHS England committed to implement 'Martha's Rule'; to ensure the vitally important concerns of the patient and those who know the patient best are listened to and acted upon.

What does Martha's Rule involve

The three proposed components of Martha's Rule are:

1. All staff in NHS trusts must have 24/7 access to a rapid review from a critical care outreach team, who they can contact should they have concerns about a patient.

2. All patients, their families, carers, and advocates must also have access to the same 24/7 rapid review from a critical care outreach team, which they can contact via mechanisms advertised around the hospital, and more widely if they are worried about the patient's condition. This is Martha's Rule.

3. The NHS must implement a structured approach to obtain information relating to a patient's condition directly from patients and their families at least daily. In the first instance, this will cover all inpatients in acute and specialist trusts.

Implementation of Martha's Rule

The implementation of Martha's Rule in the NHS will take a phased approach, beginning with at least 100 adult and paediatric acute provider sites who already offer a 24/7 critical care outreach capability. We will soon ask for expressions of interest to be part of the first phase of the programme.

This first phase will take place during 2024/25 and will focus on supporting participating provider sites to devise and agree a standardised approach to all three elements of Martha's Rule, ahead of scale up to the remaining sites in England in the following years.

Criteria for participation will be set out in an expression of interest document and will include the requirement that the provider sites taking part in the first phase have an existing 24/7 critical care outreach infrastructure. The document will also outline the support offer from NHS England; this will include additional funding for project resources, and access to specialist implementation support and expertise from the Health Innovation Network's Patient Safety Collaboratives.

Further developments

The focused approach at the initial provider sites will inform the development of wider national policy proposals for Martha's Rule that can be expanded in a phased way across the NHS from 2025/26. We will also identify ways to roll out an adapted Martha's Rule model across other settings including community and mental health hospitals where the processes may not apply in the same way.

Other measures to improve the identification of deterioration

Martha's Rule will build on the evaluation of NHS England's Worry and Concern Improvement Collaborative which involves seven regional pilots and began in 2023. They have been testing and implementing methods for patients, families and carers to escalate their concerns about deterioration and to input their views about their illness into the health record.

The introduction of Martha's Rule comes alongside other measures to improve the identification of deterioration, including the rollout last November of a new early warning system for staff treating children, built on similar systems already in place for adult, newborn, and maternity services.

To ensure that Martha's Rule is effective as it can be, it will be implemented as part of an integrated programme to improve the management of deterioration using the 'PIER' framework, which helps systems to Prevent, Identify, Escalate and R espond to physical deterioration. This work will improve how the NHS supports staff to manage deterioration and encourage greater involvement from patients, families, and carers.

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The first phase of the introduction of Martha's Rule will be implemented in the NHS from April 2024. Once fully implemented, patients, families, carers and staff will have round-the-clock access to a rapid review from a separate care team if they are worried about a person's condition.

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Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

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Are you providing or arranging care and support for a relative, friend or neighbour? If so, the forum could help you. This is a local independent organisation run by carers, for carers. We meet at various times throughout the year. For further information, please contact Janet on 01489 893381 or by email on janet@clickers.org.uk.

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Badger Farm & Oliver's Battery Residents' Community Association

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BFOBRCA: Winchester & District Carers’ Forum

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Winchester & District Carers’ Forum is a local independent organisation run by carers, for carers, meeting at Badger Farm Community Centre.

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At MEN WHO TALK, we provide free to access online spaces which provide men and those who support them, across the UK with an opportunity to talk, socialise and receive support from other men, all whilst being supported by our excellent team of facilitators.

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Over the last few years, the world has gradually started to understand the importance of mental health and wellbeing, however we are still a way from truly making the time and space to work on our mental wellbeing each day.

The truth is, being mentally healthy is just as important as being physically healthy (in fact you cannot be one without the other!), and therefore requires the same amount of attention.

Despite this, our mental health and wellbeing is often neglected, leading many adults to suffer from low mood, anxiety, depression and many other common mental disorders.

The news is not all bleak though, research has shown that when we talk about our thoughts and feelings, we can improve our mood and build our resilience against every day life experiences.

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UK Based non profit organization offering peer support groups to men aged 18 plus in the UK.

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Support for carers

If you're looking after someone with a life-limiting condition, we have resources that can help you.

I need support with a bereavement | Hospice UK

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The Dying Matters Community Grants programme - supported by Dignity Funerals - funds creative community projects that start conversations about death and grief.

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Direct Payments is money paid to you by Hampshire County Council so you can arrange care services or buy equipment for yourself, if you have been assessed as eligible for them