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‘What I wish my parents or carers knew…’: A guide for parents and carers on managing children’s digital lives | Children’s Commissioner for England

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Parenting today can feel overwhelming — especially when childhood looks so different from what we grew up with. There’s no manual, and it can be hard to

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you are not able to speak to your local NHS urgent mental health helpline

you need help urgently for your mental health, but it's not an emergency

you're not sure what to do

111 will tell you the right place to get help if you need to see someone.

You may be able to speak to a nurse, or mental health nurse, over the phone.

A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.

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Where to get urgent help for mental health

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You may need urgent help for mental health for many different reasons. Some people call it a crisis, an emergency or a breakdown. It's important to know that support is available, whatever you're going through.

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Shout 85258 is a free, 24/7, confidential text support service in the UK for anyone struggling to cope, anxious, stressed, or in crisis. Text 'SHOUT' to 85258 to connect with a trained volunteer for support

. The service is anonymous, available anytime, and does not appear on phone bills.

Key Information for Shout 85258:

Website: https://giveusashout.org/

How to Access: Text 'SHOUT' to 85258.

Cost: Free from all major UK mobile networks.

Availability: 24/7, 365 days a year.

Support Types: Covers mental health issues, including anxiety, depression, suicidal thoughts, self-harm, and bullying.

If your life is at imminent risk, please call 999 for immediate help.

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Ripple is an interceptive tool designed to present a visual prompt when a person searches for harmful keywords or phrases relating to the topic of self-harm or suicide. These phrases include any words or terminology which have been identified as displaying potentially damaging online content.

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Absolutely not! R;pple does not capture any personally identifiable information.

R;pple cannot report on data within your organisation. The purpose of the R;pple tool is to provide crisis intervention and immediate signposting to mental health support. This is where and when the person seeing these details, decides whether to follow that redirection, a personal choice.

We have thought long and hard about the possibility of collecting data analysis within organisations who have deployed R;pple. After careful consideration, we have come to the decision not to develop versions of R;pple which could report analysis for a specific company or organisation. The reasons for this decision include the following:

Sensitivity - self-harm and suicidal ideation is a very sensitive subject. Reporting back on someone's search history may have an adverse effect on the individual who is experiencing mental health crisis.

Data Protection - feedback from our users, lived experience panels and clinicians has shown a strong preference for data protection, meaning we should not gain any access to information that could identify a person or their intentions.

Personal Choice - R;pple provides an interception when an individual is conducting harmful online searches. Is it down to the individual as to whether they choose to utilise the support offered by R;pple or continue their search. We are not able to block people from accessing content outright, but we can provide support to individuals at their most vulnerable point in the hope they choose to utilise it.

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R;pple exists to reduce exposure to harmful online content relating to Self-harm and Suicide through a real-time banner display and keyword configuration to encourage mental health support and awareness.

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Calm Club is a FREE, relaxed and inclusive social group for young people (ages 11–16) in Newcastle-under-Lyme who identify as neurodivergent. It’s a safe, welcoming space to unwind, connect and just be yourself

Saturdays | 2:30 – 4:00pm
Newcastle Family Hub, ST5 6DH
Free drinks & snacks included

Each session offers:
Arts & crafts
Board games
Lego
Sensory room
Pool table
…and plenty of time to relax and socialise at your own pace

Spaces are limited – booking is essential!
Book here: www.nataliesherratt.com/book-online

#CalmClub #NeurodivergentSupport#YouthWellbeing #NewcastleUnderLyme#SafeSpaces

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Family Hubs bring everything together in one place within a safe and welcoming space, supporting families to enable their children and young people to reach their full potential by accessing the right help, at the right time, in the right place through a community network of services.

Family Hubs can be accessed through physical buildings (previously known as Children's Centres), online and through community venues. Each district has a Family Hub manager and an admin team on hand to assist you with the support you and your family may need.

Our network of services may include:

Health and wellbeing

Early years settings, school, youth and SEND support

Financial and housing support

Maintaining healthy relationships

Parenting support and adult learning

Family Hubs are designed to serve the local community and will depend on the district you live in.

Follow them on Facebook for the most up to date information: https://www.facebook.com/Newcastlefamilyhub/

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Staffordshire Connects | Newcastle Family Hub

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Family Hubs bring everything together in one place within a safe and welcoming space, supporting families to enable their children and young people to reach their full potential by accessing the right help, at the right time, in the right place through a community network of services. Family Hubs can be accessed through physical buildings (previously known as Children’s Centres), online and through community venues. Each district has a Family Hub manager and an admin team on hand to assist you with the support you and your family may need. Our network of services may include: Health and wellbeing Early years settings, school, youth and SEND support Financial and housing support Maintaining healthy relationships Parenting support and adult learning Family Hubs are designed to serve the local community and will depend on the district you live in.