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Good morning everybody. My name is Adriano - the manager of safety division of Honda Company. Today, I’m going to tell you about some safety rules in our workshop. Remember to always follow these rules. They are really important for your own safety and the safety of others. First of all, personal protective equipment is compulsory. For instance, you must wear gloves and boots or your hands and feet might be burnt when welding. Remember to wear a mask to avoid being blinded by sparks. Besides, a hard hat is necessary to protect your head from danger. Some kinds of activities are prohibited, such as smoking. The reason for this is that there are a lot of explosive materials in our workshop. Finally, always keep your clothes dry and keep the aisle clear to avoid any potential hazards for yourself and everybody. Thank you very much for your attention.

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Last month I bought a DVD player from ABC store. When I opened the box, I found that the top surface of the player was scratched with cracked edge. Immediately, I wrote a letter to the store to complain about it. The store manager replied me in a day. He was sorry for the faulty goods but they didn’t have any DVD players in the stock, so he offered to give me the full money back and 10% off for my next purchase. I was very pleased with their solution and will come back there to buy their products.

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I’ve just got an inspection report from Mr. A, an engineer from welding workshop. There are problems with some items in the workshop. Some plugs and ball peen hammers are missing. I think we need to order some more. The scissors are chipped, and there was a crack on the glass workbench. I guess it’s time we replaced them. The slotted screwdriver is of the wrong type, so it is necessary to exchange it for the right size. The manual is torn. I think we have to print out a new manual. And some knives are rusty. We really need to buy new ones.

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Dear Mr Jackson,

I’m writing to order the following items:

+) 500 U-bolts- Part No 58969@ $0.50

+) 200 size 12 screws- Part No57857 @$0.20

I will pay $290 by credit card on October 19th. Please deliver the goods by October 20th.

Please mail the products to the following address:

SHD company, 34 Southern Road, Manchester, UK.

Please call me back to confirm that you received this order.

Thank you for your support.

I am looking forward to hearing from you soon!

Yours sincerely,

Patrick Johnson

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This is a toolbox. Its cover is made of thermoplastics so it ‘s tough and flexible. It has two main colors: black and red. In the toolbox, there are a lot of tools with many different size suitable for our works. This toolbox has twelve box wrenches, three socket wrenches, a hacksaw, a plier, five screwdrivers with many different blade and many round nuts. The box wrench is made of stainless steel, it is used to pull in or pull out the nuts. The socket wrench is also made of stainless steel and it is used same to box wrench. Next, the plier has two parts: handle and jaw, the handle is made of plastic and the jaw is made of stainless steel. It is used to cut the thin metal or drive in the bolts. The hacksaw has also two parts: head and handle, the head is made of stainless steel and the handle is made of plastic. It is used to cut the metal very good. The round nuts are made of stainless steel and they are used to permanent in the machine. The last is screwdrives, they have also two parts: head and handle, they are used to drive in nuts. My favorite tool is plier. It has many function as: cut metal, hold the nuts, pull in or pull out the bolts, besides it also tough and light, convenient for my works. So i like it very much.

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This is a fan. It is 0,8m high, the base is 0.3m wide and 0,3m long. it is made of plastic because plastic is light and tough. The fan wire is 2,4m long, some other fan can more longer from 3 meter to 5 meter. The fan has four fan-blades, it makes people feel cooler. The fan-blades is also made of  plastic, it makes fan spin faster  and easy to clean.  the property of the material is non-metal. It is commonly used for many different products of human. In general, the fan is an essential item of every family, both durable and easy to use, dispelling the summer

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Hello mary,

. I called but you didn't answer so I left this message .I’m talking  to change appointment between you and me .On that day i really wouldn't go,but  it is really an important issue. I’m only free on Saturday so i intent an appointment between you and me that will take place in the evening of next Saturday, (the thirt of )May 3, 2021 at Trau Tuoi restaurant. I wonder if you were busy? If you are not busy, please remember our appointment that night. I want to meet you directly because i’m not convenient to talk over the phone. If you have any problem, please call me back right away.

I am looking forward to hearing from you soon.

Thanks,

Peter Brown

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In daily life, everyone has their own experiences and so do I.The most memorable experience of my life is a trip with my friend. When I was a 17 years old high school student, I had a field trip with my classmates. We were so excited and had happy moments together . we make memorable moments together and with our teacher, we had lunch together, experience games together and together take funny photos … Not only we had memorable moments but we also learned a valuable lesson and we are so proud of it. The field trip that the most memorable experience of my life because thanks to it, I learned a useful lesson and had memorable memories with my classmates and my teacher, it was so awesome. In the future, I hope I’ll have another trip like that