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More user-experience data collected and evidence-based decisions/processes made.

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In progress: library and campus store collaborating on course packs

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OER’s – With them increasing at Brock, who handles the copyright permissions for which ones we can print and distribute for different types of accessible services?

Print for individual use vs. for resale?

How does this apply for fair dealing?

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Integrate systems for a better instructor and support staff experience.

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A central spot (blue sky: LMS) for students to access all course materials that are required for their course.

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All course materials we provide (library, campus store, CPI) must be accessible.

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Supporting acquisitions for courses that go beyond textbooks.

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Creating guidelines around the process of adoptions for a variety of materials and pathways.

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External communication - providing guidance on how our students engage in these processes

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External Communication - outreach/engagement for instructors in our processes

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Internal Communication - Clarifying each of our departments' processes and how/where they intersect.

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Better collaboration (and understanding of our work) between all the service providers: library, campus store, CPI

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Having a process by which the Library and Campus Store collaborate on non-textbook “books”, such that the library can support acquisitions for courses beyond course packs

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Promotion and outreach to departments / roadshow* (*highly dependent on new course reading software)

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Increasing uptake in courses using Course Readings service (hovering at 11%)

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Future goal: have a clear communication plan for passing users between the campus store and library and vice versa

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Have a lot who submit who say there aren’t using a book, but we don’t know what they are using. How do we get this information so that we can provide it to the students?

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Connect with each department to understand the hiring process timelines etc. To better plan our adoption strategy

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Possible Outcome: have library course readings software that can talk (through APIs) to the Campus Store’s My Course Materials software

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Transparency of processes for course materials from all stakeholders (instructors directly interacting with publishers – can this be filtered through the campus store?)

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Disambiguating our services – thinking about names for our systems that users understand and can tell which is which at a glance. (e.g. My Course Materials and Course Readings are similar enough that the average student probably doesn’t know which is which)

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Course Packs – we provide information to library and put it up on My Course Materials.
But might be missing information if the faculty member goes direct to library. How do we close that loop so that we can post the information on My Course Materials.

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We want to have a central spot for students to access their course materials. Also have a central spot for faculty to submit their information.

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Receiving them in a timely manner.

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Future Library Goal: replace Ares with a library tool that is more functional and combines the power of Omni and Brightspace to create interactive online reading lists for courses.

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User feedback and testing how users access these systems (e.g., UX assessment)

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Is there a New Hire handbook or Course Material Handbook or SOP document for faculty to determine where to start and who to contact.

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In progress: integration of systems into Brightspace

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For consideration: Prioritizing collection acquisitions that are used in curriculum (excepting textbooks)(including various formats and journal subscriptions)

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Need a central resource that the faculty/instructor can contact to direct them

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Knowledge transfer re: accessibility features – not all digital textbooks or scanned course packs are compatible with assistive technology. Need for liaison with publishers to ensure accessibility options prior to choosing course materials

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In progress: library making it easier for instructors to add all materials to Course Readings through an improved button in OMNI which will work for all resource types

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Can we have a coordinator who will be the central one stop. If this is the case, is there enough time to do the buying?

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Late hires - unable to submit until later due to no contract/ not in system

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Many courses we do not receive a submission for resulting in incomplete My Course Materials list for students with no information

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For consideration: opportunity to identify need for alternate format/accessibility options at time of purchase/request