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https://www.casahavanasalon.com/

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Casa Havana is a full service Dubai home grown salon.

Casa Havana is a preeminent space in Umm Sequim, Dubai, established to heighten your appearance. We are a profoundly enthusiastic and dedicated team of professional beauty artists, delivering the ultimate salon exposure to our beloved clients. We attempt to render the dream beauty parlour services, employing high-quality products and sanitized tools because we are concerned about your safety and security. Unwrap the vibrant you with us.

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Cuban Inspired Dubai Beauty Parlour - Casa Havana Beauty Salon

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Casa Havana is a full-service home grown salon located in Umm Suqueim Road, Dubai. Our team of beauticians and hair stylists gives all dream beauty parlour services.

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Review the site

Check the USP

Think how you could familiarize

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I see that you have design studio. Just checked your portfolio and your design projects look so neat and timeless! Love it!

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Expert: Oh, I just noticed your site is dedicated to the yacht club in Ocean Pines. I've spent one summer there when I was a student!

User: Yes, we have several locations in Ocean Pines and Ocean City. How did you like it here?

Expert: I loved it, still remember how good the air was there: the smell of the ocean and pines. I hope I will be able to visit OP one day again!

User: That'd be cool if you could visit our yacht club, I can make you a discount :)

Expert: That's amazing, thank you! By the way, you can use coupons for discounts. Let me tell you more about it :)

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When checking your site, I noticed you offer your visitors different communication channels on your site like chat, phone and contact form. It's very convenient for them to have this variety, awesome job!

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So happy to see that you’ve been with us for 8 years already! I’ve noticed that cupcakes.com site is fresh, what are your plans for developing this business? I’m curious!

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What are your current goals for the site?

How do you plan to promote your site/products/services?

How do you drive traffic to the site?

How do you prefer to communicate with your site visitors/customers/clients?

What is your target audience?

How do you usually increase sales?

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A good way to make a bond with users and find a common ground. Before initiating small talk, pay attention to user's mood.

Small talk can be made from the compliment, site and account observations, questions, user's words.

You can make a small talk by:

Asking "How do you like Wix?"

Sharing something that you have in common with the user (e.g. noticed on the site that you like the same stuff, you had a trip to the city where user is from, etc.

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Compliment - sincere expression of praise or admiration.

Pay attention to the details on the user's site, USP, dashboard and what they talk about during the chat.

Pro-tips: Be specific. Be sincere. Don’t exaggerate

You can compliment:

some parts of site design

the stuff users sell or showcase on the website

the features users added

generally what they do (check About us page)

how long they have been with Wix and how many sites built.

Anything that you like or think is cool on the site is worth to share with the user.

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Impactful question - a provoking open-ended question (except for WHY-questions) that will help us to learn more about users and come up with the best suggestions possible

Before asking questions, we need to thoroughly check the use USP, live site, dashboard and use our active listening to figure out what is better to ask.

When to use:
During any downtime (when you are investigating the issue, waiting for the answer in slack, etc):

John, I am currently opening your Editor to check the SEO settings there. I just noticed you recently started building the site, so I'm wondering what are your current short term goals?