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Princes Trust: Bernadetta (Palliative Care)

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Princes Trust: Bernadetta (Palliative Care)

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Bernadetta gained employment as a Healthcare Support Worker.

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Prince's Trust/NHS 24: Sophie (Call Handler)

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Prince's Trust/NHS 24: Sophie (Call Handler)

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NHS Scotland - how The Prince's Trust helped Sophie start a career she loves

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Prince's Trust/NHS Tayside: Olivia (Auxiliary Nurse)

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Prince's Trust/NHS Tayside: Olivia (Auxiliary Nurse)

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Olivia's Story: Becoming an Auxiliary Nurse

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NES Career Stories: Amy (Healthcare Support Worker MA)

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NES Career Stories: Amy (Healthcare Support Worker MA)

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Amy | Healthcare Support Worker | NHSScotland Careers

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Amy is a healthcare support worker modern apprentice, working in the Physio at Home team in NHS Lothian. Watch our video to find out more about the role.

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NES Career Stories: Morven (Domestic Assistant MA)

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NES Career Stories: Morven (Domestic Assistant MA)

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My name's Morven. I'm a domestic assistant and I started working as a domestic in May 2016.

I found out about the Modern Apprenticeship opportunity through a notice on the notice the staff notice board, and then I went to my line manager and enquired more about it.

I decided to do the apprenticeship because I'd been in the role a while and I thought it would be a great way to develop my skills further and to maybe progress in my job role.

A typical day would normally be I'd come in and find out exactly where I'm working. It would normally involve cleaning up after the dentist that have been in clinic all day, so I'd have to change the bins, clean sinks, floor areas, public areas, toilets. At the moment, I'm currently doing contact points, because of the coronavirus and I've changed my hours slightly, so it works better for me.

Important skills for doing the job well is being a good team player, being open to change, good time keeping, and good communication skills, because you're often dealing with members of the public and patients, and other members of staff as well.

I've been very lucky with being able to organise my time between work and study. I only work part-time at the moment, so I have been able to work and then I do studying at home, although my line manager has been great and offered if I need any time at work, that he could be able to accommodate that as well.

I didn't really have future career plans before doing the Modern Apprenticeship. However, since I've started, I now know that I have the knowledge and understanding. I could apply for roles such as a supervisor role, and I wouldn't have had that confidence without doing the Modern Apprenticeship.

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Morven | Modern Apprentice Domestic Assistant | NHSScotland Careers

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My name's Morven. I'm a domestic assistant and I started working as a domestic in May 2016. I found out about the Modern Apprenticeship opportunity through a notice on the notice the staff notice board, and then I went to my line manager and enquired more about it.

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NES Career Stories: Alisha (Pharmacy Tech MA

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NES Career Stories: Alisha (Pharmacy Tech MA

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I'd always been interested to work within the NHS and I found out they had apprenticeships on the careers website. I signed up for the email alerts and saw the pharmacy technician one come through and I applied for that.

When I saw the opportunity, I thought I put myself forward for it because I'd always been interested in sciences in school. The things I've done in school is what I needed to do for it, so I thought why not?

So, in the morning we'll wipe down the pharmacy, make sure it's clean, then we would pull off prescriptions from the system that's been prescribed to patients where we would label the items on the prescription to then dispense the medications that are prescribed for the patient.

The most important skills to carry out my job well, I would say, are communication, as you need to communicate with other members of staff, healthcare professionals, and most importantly patients. Teamwork is another important skill, as you need to work with other members of the team to ensure you're carrying out the highest and best quality care possible, and problem-solving, as you need to make sure you find ways to work around the problem.

So, one thing I wish I did know before I started my apprenticeship is how much help and support you get from the team in regards to it. I thought it would be a bit more independent and I would have to balance everything out myself, but you actually get a lot of help and advice to help you get through it.

The thing I like most about my job is helping people, as this is something that i really wanted to do and this reason why I took up this job. The amount of things you learn each day, so you're always learning something new. You've never learned everything within pharmacy. I'm always learning so I don't feel left out. Well, if you think oh you're a student, you're the only one learning, everyone else is learning with you, so that's something I really enjoy about this job.

I would say a Modern Apprenticeship with the NHS is the best way to start off your career, if you're interested in working with the NHS. It gives you a lot of opportunities and insights to what it's really like to work there, whilst learning, and if you have any queries it's always okay to ask, even at the start, email back, ask anything. They'll let you know and give you a bit more advice.

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Alisha | Pre-registration Trainee Pharmacy Technician | NHSScotland Careers

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I'd always been interested to work within the NHS and I found out they had apprenticeships on the careers website. I signed up for the email alerts and saw the pharmacy technician one come through and I applied for that.

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NES Career Stories: Amy (Business Admin MA)

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NES Career Stories: Amy (Business Admin MA)

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Hi I'm Amy. I'm a people, systems, and performance administrator within the NHS, and I have been here for 5 years.

I decided to become a Modern Apprentice within business administration, because I always enjoyed administration within school and wanted to put my skills to good use. My careers teacher advised me of an opportunity within the NHS and I thought it was a great idea to pop along to the open day to find out about the position available.

I started my apprenticeship in July 2017 and I worked towards my SVQ Level 2 on the job. My apprenticeship was one year and after I completed that, I worked with different teams within NHS National Services Scotland. I am now with HR and I'm a people, systems, and performance administrator.

Some days are busier than others, depending on priorities, but for me, my typical day looks like having regular team meetings with my colleagues, running reports, and setting up new accounts for any new starts joining the NHS.

The best part about my day is having the sense of achievement by supporting colleagues and building relationships with staff in the other Health Boards.

The most important skills for my job are prioritising workloads, having organisational and communication skills, via person, Teams, email, and telephone, and also having a good working knowledge of Microsoft packages, which include Word, Teams, and Excel.

I'm proud to work for the NHS, as I love assisting others and I know the work that I do for the NHS is appreciated.

The advice I can give for somebody looking to start a career within the NHS, is to ensure to research on the NHSScotland Careers website to look at the careers which are best suited for you.

A Modern Apprenticeship is a great opportunity to get started within the NHS, as you're working on the job and working towards your qualification.

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Amy | People, Systems, and Performance Administrator

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Hi I'm Amy. I'm a people, systems, and performance administrator within the NHS, and I have been here for 5 years. I decided to become a Modern Apprentice within business administration, because I always enjoyed administration within school and wanted to put my skills to good use.

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NES Career Stories: Bartek (Electrical Engineer MA)

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NES Career Stories: Bartek (Electrical Engineer MA)

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I'm Bartek and I'm an electrical engineer at NHS Grampian.

I found out about the electrical engineering apprenticeship when I was at college.

So, in the morning when we come in we'll usually look at our iPads for any new jobs and we'll plan our day from there. We'll usually go out with a journeyman, who teaches us certain things and then we also get to do some jobs on our own.

The most important skill for me to do my job well would be problem-solving, because I need to identify the problem and then figure out how to fix it as well. Another important skill would be communication as I'm working with someone else most the time.

Our supervisors usually allow us a few hours a week to catch up on any coursework we need to, and throughout the first year of the apprenticeship you get sent away to college to complete qualifications. But, since I'd already been to college before the apprenticeship, I'd already completed some qualifications.

As of now, I'm only a second year apprentice, but towards the end of my apprenticeship I'd like to figure out whether I'd like to carry on being an electrician or study it further.

The advice I would give to someone applying for a Modern Apprenticeship at the NHS would be to just give it a shot, as you could learn a lot while also getting paid.

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Bartek | Modern Apprentice Electrical Engineer | NHSScotland Careers

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I'm Bartek and I'm an electrical engineer at NHS Grampian. I found out about the electrical engineering apprenticeship when I was at college. So, in the morning when we come in we'll usually look at our iPads for any new jobs and we'll plan our day from there.