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Deeper collaboration with Parent Leadership to create a more cohesive vision.

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Deeper collaboration with Parent Leadership to create a more cohesive vision.

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Better alignment and clarity of CareCorps across the network

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Better alignment and clarity of CareCorps across the network

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Collaboration with regional partners to advance OM development and parent engagement

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Collaboration with regional partners to advance OM development and parent engagement

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Operationalize and implement OM development vision

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Operationalize and implement OM development vision

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More comprehensive guidance, exemplars, resources for parent engagement execution

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More comprehensive guidance, exemplars, resources for parent engagement execution

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Collaborate with VP of Program for greater integration of parent engagement into RPS program and program priorities

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Collaborate with VP of Program for greater integration of parent engagement into RPS program and program priorities

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Innovation in virtual engagement of families and resources for schools

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Innovation in virtual engagement of families and resources for schools

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California CareCorps Plus #1: Case Management

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California CareCorps Plus #1: Case Management

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Established framework and process for Tier 3 case management - intentional weekly touch points rooted in authentic relationship building and creative problem solving helped engage some of our hardest-to-reach families and improve attendance in many cases.

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California CareCorps Plus #2: External Partnerships

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California CareCorps Plus #2: External Partnerships

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Initiated meaningful partnerships with outside organizations (Healthier Kids Foundation, KidzToProz, Second Harvest)

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California CareCorps Plus #3: P/OM Collaboration

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California CareCorps Plus #3: P/OM Collaboration

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On a number of campuses, we embedded CareCorps Coordinators into school communities, particularly with OMs and Principals, and communication allowed for alignment and  calibration on needs, collaboration on closing the loop with family needs, ability to build systems across the school with other staff to identify need and address it

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California CareCorps Delta #1: Scale of Impact

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California CareCorps Delta #1: Scale of Impact

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Scale of CareCorps impact beyond Tier 3 attendance - how can we impact more families? Case management worked pretty well, but that was targeted at a small group of families. There is capacity to support more especially if there are clear and tightly managed structures for different tiers of need

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Integration of CareCorps into existing MTSS structures with visibility to teachers and staff outside P/OM. There is lots of overlap with CareCorps cases and other flags, like behavior and academics. CareCorps case management is an intervention that should be treated similarly to other interventions and tracked by a MTSS team that communicates transparently and collaborates regularly to find and address overlaps in cases across need. Attendance, Behavior, Academics, Mental Health can co-exist within MTSS.

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California CareCorps Delta #3: Alignment

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California CareCorps Delta #3: Alignment

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General alignment between program priorities and needs/priorities of campus. At schools where CareCorps/SL were out of alignment, we did not see as much impact and the program faltered. Misalignment resulted in broken down communication channels with CareCorps operating in isolation and misalignment with school needs

In CA schedules for CCC is also contentious and needs to be resolved before Year 2

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California CareCorps Draft Priority #1: Scale Impact

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California CareCorps Draft Priority #1: Scale Impact

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Through better integration into MTSS, expand the number of families that CareCorps is working at various tiers, and increase visibility to other school site staff. Build off of case management learnings from Year 1 to refine in Year 2 as Tier 3 intervention. Align on Tier 2 attendance best practices

We need clear Tier 1 (needs survey) Tier 2 (bi-weekly touchpoint) and Tier 3 (weekly touchpoint) structures to identify families in each tier and ensure all loops are closed in order to make this happen

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California CareCorps Draft Priority #2: Deepen External Partnerships for Solid and Sustainable Bridges to Resources

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California CareCorps Draft Priority #2: Deepen External Partnerships for Solid and Sustainable Bridges to Resources

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Build off existing partnerships and formalize others in their early phases to build stronger more sustainable bridges between schools and orgs/agencies to ensure a "guarantee" of service for RPS families - basically, how can we make sure that every Rocketeer family who walks through our doors  is fed and housed?

This requires better alignment between CareCorps, Contracts, Finance, Legal, and other teams, and likely needs to be regional

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California CareCorps Draft Priority #3: General Alignment 

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California CareCorps Draft Priority #3: General Alignment 

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Each school is unique - they serve different communities, have their own visions, Core Values, priorities, and goals, and also we are all one as Rocketship. How do we create a strong CareCorps model while being responsive to the local needs?Stronger alignment between schools and CareCorps program priorities, better alignment between CareCorps Coordinators to bring partnerships and resources to clusters or all schools as opposed to doing so in isolation,

We need better alignment between CareCorps and NeST Teams (for example, enrollment team can conduct needs, interests, strengths assessment at start of enrollment, get that information to Care Team of MHP and CCC so they can close the loop on needs sooner) - partner with SIS to determine final steps on attendance once CCCs have implemented Tier 3 intervention, for example

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California CareCorps Delta #4: "Coffee to Contract"

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California CareCorps Delta #4: "Coffee to Contract"

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We need a better internal process to go from "coffee to contract", and what I mean is go from an initial convo with a partner to actually services being guaranteed for families. There are different teams/stakeholders that touch this - contracts, external affairs, legal, finance, EDs, DoS - each region needs a structure to communicate when there is an opportunity to partner with an org to bring resources to families. If we don't figure this out we risk losing lots of opportunities to other schools with better institutional infrastructure to do this

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More transparency on CareCorp workstreams/case loads/schedule. As part of the school community, an extra leader on campus is integral to our systems (arrival/dismissal).

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Would be helpful to have designated systems and structures for CCCs to partner with GE/ISE teachers so that communication with families is aligned. CC information, planning, action steps should be integrated and connected to the day-to-day happenings/needs of the campus.

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CareCorp reports shared to all community instead of just SCC, preferably Cafecitos and in school wide meetings with staff.

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More clarity between teachers and carecorp coordinator on who is in the caseloads and how or why they have been selected. Possibly sending out surveys to teachers to identify families in need based on parent teacher interactions.

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Guidance on customer service skills. If CareCorps is based to serve the community of a school, the person in this postion should be approachable and coached on how they can have high visibility at a campus.

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Love having someone who can create community connections and ensure our staff and families are aware of relevant community resources outside of school. Workshops and facebook communication are great

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CCC RDP  - Our CCC plays a big part in our community . Getting our students to a place of attendance compliance is a challenge , however attainable. The gap seems to be part of the follow threw with accountability from parent. Its important to have that serious meet up with parents as well as follow through .

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CCC RDP  - Our CCC plays a big part in our community . Getting our students to a place of attendance compliance is a challenge , however attainable. The gap seems to be part of the follow threw with accountability from parent. Its important to have that serious meet up with parents as well as follow through .

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Gives our students/ families the support hat they need overall and build relationships with school support members.

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Families may make request that we cannot meet

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Families may make request that we cannot meet

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Families may make request that we cannot meet

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Families may make request that we cannot meet

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Families may make request that we cannot meet

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Families may make request that we cannot meet

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When our CCC went on maternity leave, no one prepared us for what to do in her absence.

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Liasons to resources in the community are incredible. The focus on chronic absenteeism and the innovative approaches to get students on campus is incredible. Love that

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Finding ways to send out information to families so that they we can assist them with any needs for their student & family.

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Finding ways to send out information to families so that they we can assist them with any needs for their student & family.

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How can School Leaders be prepared to understand the CCC role and incorporate the the CCC in structures that keep us on engaged with our CCC and the supports they are providing our families.

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CC team has been amazing. RFZ CC has been extremely supportive on campus with families, staff and students. She is great at foolowinguo with families and supporting with the resources they need. She also check ins with those students on campus. She has build great relatioships with families at RFZ. 

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CC team has been amazing. RFZ CC has been extremely supportive on campus with families, staff and students. She is great at foolowinguo with families and supporting with the resources they need. She also check ins with those students on campus. She has build great relatioships with families at RFZ. 