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Professional Email Etiquette & Cultural Context Awareness

Copy and paste the URL
https://skoltech.padlet.org/ElenaTsvetkova/workshop3

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Let's have a short break and watch a brief video of how to write polite request emails

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Let's have a short break and watch a brief video of how to write polite request emails

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In your groups, analyse an example of a bad email. Which types of mistakes can you identify?
Please suggest how to improve this email.

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You will learn to:

1) edit and proofread your emails at different language levels;
2)  make your emails look more polite, especially when it comes to writing request emails;
3) to apply email etiquette to make contact with academics.

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Top 5 Common Mistakes in Structure and Style of Your Emails

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Top 5 Common Mistakes in Structure and Style of Your Emails

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Check the email below and compare it with yours.

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Things to consider while editng and proofreading an email

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Things to consider while editng and proofreading an email

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To make your email sound more professional  and polite, what do we need to take into consideration while editing and proofreading?
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5.

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What have we learned to do today?
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Collaborative activity: DO's & DON'Ts for writing an email to a professor

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Collaborative activity: DO's & DON'Ts for writing an email to a professor

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In your groups, try to fill in as many gaps as possible with etiquette rules.

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A brief recap of key ideas from the previous workshop

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A brief recap of key ideas from the previous workshop

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Was there anything new last time? Please post your comments below  in te box.

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https://www.merriam-webster.com/

Longman Dictionaries
https://www.ldoceonline.com/

The Blue Book of Grammar and Punctuation

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1) Edit and Proofread your peer's home assignment email
2) manage your stress writing
(please hand it in at the end of the workshop)
Task
Imagine that you have missed your Tuesday, and now you are a bit unclear what to do as your homework assignement for your Thursday class. After checking the syllabus, you realize  that you have to do some reading by Thursday. However, to make sure there isn't any assignment to hand in this Thursday, you decide to email Samuel Smith (Professor) and find out it out for sure.

Please make use of the template below to complete this task.

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1. Reading tasks
- Cross-Cultural Communication and International Email Etiquette
http://www.legalmanagement.org/sites/default/files/tips-trends_7.pdf
- Master the Art of Global Mail Etiquette
http://www.bbc.com/capital/story/20131106-lost-in-translation
-  Intercultural Communication: High- and Low-Context Cultures

https://online.seu.edu/high-and-low-context-cultures/
2. Writing tasks
You will find your writing task in the attachment below.
When you finish composing this email reply, intend to analyse whether it complies with academic etiquette rules (see Do's and Don'ts handout). As you did it last time, please post your emails to exchange ideas and nice points.
3. Watching a video of the workshop
Unfortunately, during the workshop we didn't manage to watch a brief but quite informative video How to write request emails, so make sure you watch it at home.

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1. Watching

https://www.youtube.com/watch?v=bXEru-EG9E0

2. Reading
-25 Tips for Perfecting Your E-mail Etiquette
https://www.inc.com/guides/2010/06/email-etiquette.html
3. Reference Literature

1) The Blue Book of Grammar and Punctation by Jane Straus

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We will get back to it later today

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1, Emojis
2. -ise vs -ize, -our- vs -or-, tre vs ter
3. cannot or can not
4. full vs ful
5. wonder vs wander

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1. Commas & points
2. commas with 'please'
3. CAPITALIZATION
4. !!!!!!!!!
5. Quatation marks
"...", '...'

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1. Dates AmE vs BrE
2. Prepositions AmE vs BrE
3. Salutation & Titles Prof. & Dr.
4. Thanks vs thank you
5. Dear Mrs Smith Mr, Miss, Mrs, Ms

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1. paragraphs
2. word order: formulating a question
3. simple or compound/complex sentences
4. contraction
5. can vs could