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Issues on that Trabadeaux have, has and will deal with.

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wan noor arifah

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RESTAURANTS OPERATION ISSUE PROBLEM AND SOLUTIONS
MAISARAH ADDINI ABDUL RASHID
2019702259

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RESTAURANTS OPERATION ISSUE PROBLEMS AND SOLUTION

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ISSUES, PROBLEMS AND SOLUTIONS IN RESTAURANT OPERATION

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ISSUES, PROBLEMS AND SOLUTIONS IN RESTAURANT OPERATION

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Issues, Problems and Solution of Restaurant Operation

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ISSUES, PROBLEMS AND SOLUTION IN RESTAURANT OPERATION

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ISSUES, PROBLEMS AND SOLUTION IN RESTAURANT OPERATION

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NUR LIYANA SYAFIQAH BINTI DAUD
2019544737
HM242 4Ca

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ISSUES, PROBLEM AND SOLUTION IN TRUBADEUX RESTAURANT

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ISSUES, PROBLEM AND SOLUTION IN TRUBADEUX RESTAURANT

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ISSUES, PROBLEMS AND SOLUTIONS IN RESTAURANT

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ISSUES, PROBLEMS AND SOLUTIONS IN RESTAURANT

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IZYAN LIYANA BINTI ZALANI
2019722755
HM2424Cb

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RESTAURANT OPERATION; ISSUES, PROBLEMS AND SOLUTIONS

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ISSUES, PROBLEM AND SOLUTIONS IN TRUBADEUX

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ISSUES, PROBLEM AND SOLUTIONS IN TRUBADEUX

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NOOR BAITI BINTI MOHD BORHAN
2019326387
HM242 4Cb

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ISSUES, PROBLEM AND SOLUTION IN THE TRUBADEUX

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RESTAURANT OPERATION: ISSUES, PROBLEMS AND SOLUTIONS 

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RESTAURANT OPERATION: ISSUES, PROBLEMS AND SOLUTIONS 

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WAN NURUL IZZAH BINTI WAN SULONG
2019316881
HM242 4Ca

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Issues, problems and solutions in the Trubadeaux Movie

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Issues, problems and solutions in the Trubadeaux Movie

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Issues, Problems and Solutions in the Trubadeaux: A restaurant Movie 

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Issues, Problems and Solutions in the Trubadeaux: A restaurant Movie 

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ISSUES, PROBLEMS AND SOLUTIONS FROM THE RESTAURANT MOVIE

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ISSUES, PROBLEMS AND SOLUTIONS FROM THE RESTAURANT MOVIE

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ANITH HANANI BINTI DZULKAFLEY
2019717717
HM242 4CB

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Issues, problems and solutions in the Trubadeaux Movie

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Issues, problems and solutions in the Trubadeaux Movie

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Zainab binti Samsuddin
2019314881
HM 2424Cb

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HM242 4CB

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ISSUES, PROBLEMS AND SOLUTIONS BASED ON THE RESTAURANT MOVIE

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ISSUES, PROBLEMS AND SOLUTIONS BASED ON THE RESTAURANT MOVIE

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Ain Najwa binti Abu Jabar
2019720361
HM242 4Ca

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Issues, Problems and the Solution from the restaurant movies

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Issues, Problems and the Solution from the restaurant movies

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Nur Syalizah Bt Muhammad Nizam

2019317141

HM2424CA

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Issues,  problems and solution of restaurant operations 

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Issues,  problems and solution of restaurant operations 

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Hasyimah Hishamuddin
Hm2424Ca
2019593877

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ZAINAB BINTI ISMAIL
2019594309
HM2424CA

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ISSUES, PROBLEMS AND SOLUTION IN RESTAURANT MOVIE

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ISSUES, PROBLEMS AND SOLUTION IN RESTAURANT MOVIE

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ANIS SHAAKIRAH BINTI MOHD ZAINURI
2019314575
HM2424CB

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PUTERI NUR AMALIN FATIHAH BINTI AZNAN 2019314409 (HM2424CA)

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PUTERI NUR AMALIN FATIHAH BINTI AZNAN 2019314409 (HM2424CA)

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A restaurant movie

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Issues,problem and solution in Restaurant Movie

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Issues,problem and solution in Restaurant Movie

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NURUL IWANI BT MUZAILI
2019717493
HM2424CA

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Issue, Problem and Solution in Restaurant Movie

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Issue, Problem and Solution in Restaurant Movie

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Noor Fadhlin Nabihah bt Ahmad Lokman
2019353121
HM242 4CB

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Issues,problem and solution in Restaurant movie

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Issues,problem and solution in Restaurant movie

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Ezlin Sazlin Binti Mohd Annuar
2019720173 Hm2424CA

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RESTAURANT OPERATION: ISSUES, PROBLEM, AND SOLUTION.

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RESTAURANT OPERATION: ISSUES, PROBLEM, AND SOLUTION.

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Watch and identify the issues and problem of these restaurant operation. Issues may include from both employees & customers or even the environment. Your discussion is in word file and submit thru padlet. Last date submission will be on Saturday 16/11/2019. Goodluck.

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Please watch this video and discuss on its characteristics, operations, services and products offering to the passengers of the cruiseship.

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Inside The Megacruise Documentary - World's Biggest And Luxurious Cruise Ship - Prehistoric TV

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Assalamualaikum Miss, My name is Ezlin Sazlin Binti Mohd Annuar. From (HM 2424Ca)From this video, i got that this Megaship Cruise operation more to the Element of Entertainment and leisure to its passengers. The objectives of this operation is to make their passenger happy while on board of cruise. On the cruise they offer various of services and product to the passenger. It also has operation of control room for ship engineering to prevent any disaster, broadcast room for the television show own by their cruise which is called "Carribean Network Star" and undercover security which they use of robotic camera for security. The operation of food service always open for 24hrs a day by providing food to people. The services that the cruise provide are customer service, H2O themepark with supplying fresh water for water theme park, pool bar entertainment, ice skating, shopping place like a town, game entertainment, on board wave simulator, game show, 6 dedicated professional photographer to capture picture for moment with photo shop, night club, dining restaurant, room service and medical room with professional doctor for any emergency. The product that they offer to the passenger is entertainment, food and drinks and service. They also provide along the New Year Eve Celebration by providing the moment and entertainment to the passenger while on board of cruise. The cruise operation also has catering operation with 250 chef, waste management, laundry section to wash all the bed thing and for security they provide 30 large life boat and 78 inflatable life raft for emergency. As conclusion, this Megaship Cruise is totally perfect the element of service that people just get from only one large of cruise to their passenger and has good entertainment that make people not mind to spend their money for their service.

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Assalammualaikum and good evening miss. Based on the interesting video, all i can said is running an operation on cruise took too much plan and efforts so that they can provide a tip top hospitality service. According to Ken, they promised the guests a royal treatment. First because they have many departments and functioned differently. For example, control room is important especially in preventing any natural disaster through advanced technology in broadcasting the weather.

Besides,there were lots of shops and bars on Deck 5.It was like a float city and main attraction to all guests. The most interesting part was they even celebrated New Year Eve along the hallway. All cruise stafsf worked hard to ensure their guests celebrating the best new year event from the arranegment of music to foods. The kitchen department itself had to order more alcohol so that they will not running stocks. They provided almost 70,000 plates and 15,000 of desserts only to feed all customers per day.

In terms of entertainment, they provided with tons of entertainment. I think the best was their skiing and water themepark with fresh water. The salt from salt water will go through desalinator process to get fresh water. Plus, most of kids love so much the onboard wave stimulator. Meanwhile for adults, there was a game called as love and marriage game show. For those who were bringing their family members will not let miss to capture the moments with help of professional phtographer.

Last but not least, their waste management system amazed me. They still be able to keep all solid waste sufficiently and even recyle all tins and glass. Working on the cruiseship was not an excuse for them to not to stay clean. They also installed with 30 large life boats and 78 inflatable life rants for guests' safety. All staffs in the cruise ship have been trained well to face any fire or any disasters.

To sum up, be a part of hospitality industry is really tough. You need cater all from A to Z so that your customers feel happy and satisfied even though Ken said, it was impossible to satisy everybody. But with all those services, I am sure that it was worthy to spend money and treated with A+ service.

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Assalamualaikum miss, based on the documentary that i had watch the cruise industry play an important role in the tourism industry. People nowadays love to experience long journey of holidays and explore new places on the ocean as their vacation. The cruise ship industry

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Assalamualaikum, miss. My name is Anis Shaakirah from HM242 4cb.
As i reviewed the videos, I become more excited to try to get on cruise once in my lifetime! The guests has been promised to get a royal treatment along the journey on the cruise. the cruise was on their journey for New Year Eve.
The most challenging jobs for all the crews are to make sure that all the guests are happy and enjoy all the entertainment and services served by the cruise. All the design and layout in the luxurious cruise are very eye catching.
As all the guests get into the cruise, tons of foods are ready to be boarded into the ship.Strict inventory process are made during the purchasing period. This is to make sure that there are no any spoiled supplies and need to return back to the supplier. this is too important as they need to cater almost 6000 people a day. everything are all in massive quantity!
As all the guests are enjoying the  journey happily with all those entertainment provided, all the crews are busy to make sure that everything going smoothly and preventing any incidents from happened including guests safety from bad weather to crime incidents.If, there are bad weather coming, they need to make sure that all the guests get into the dock as soon as possible to prevent any accident from happened. They also ever facing some cases regarding stomach bug/ stomach ache on the cruise.
What make me attracted  about the cruise is the waste management and the desalination of sea water for the mini water theme park and pool. the cruise are free from solid waste at the sea. everything is compressed and packed to bring back to the land.
They also provided services for formal dining and photograph shooting in the cruise. This can bring back home all the memories in the cruise for the families.
Sometimes, they need to get backup from other ships if available if their cruise were run out of supplies especially alcohols. However, the transferring process are never easy. They need a really safe organization.
As the cruise are going for New Year Eve's journey, they really served their customer at the very best on the cruise. they had countdown session at the night with a big party. For them, that was a very difficult event to cater as that was a very big event on the cruise for that week.

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The World's Biggest Luxurious Cruise Ship.

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The World's Biggest Luxurious Cruise Ship.

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Assalammualaikum Miss, I am Wan Nurul Izzah Binti Wan Sulong from HM2424Ca. Based on my view, the characteristics of this Megacruise is it can carry 6000 people at a time. Its also have wave simulator that will come out 413000 litre of water per minute. This cruise also give royal treatment to their passengers. So, no wonder this cruise is the World's Biggest and Luxurious Cruise Ship. They also provide photo booth set by profesional photographer to capture the moment for the family that holiday together and its cost only 20$. The pools is come out with fresh water that has been through from desalination process that used 2700000 litre of seawater.

For the operation in this cruise, they provide security department that control all the movement in this cruise ship. Customer service will always help passenger who are in needed. Sales operation must arrange the budget for the event that they want to celebrate in the cruise. For the kitchen department, they need to  prepare enough food for all people along the journey. 500tons of food are needed during this adventure. In the waste department, they need to spread all the cans and glass. The glass will be crash in the machine and the cans need to be press.

Megacruise provide a lot of service such as laundry, entertainment and restaurant. They need to take care of all the clothes that need to be wash according to the type of cloth because most of that are expensive. The entertainment that they have are ice skating, ice show and most popular event in this cruise is Ken's Love and Marriage game show that held in Arcadia Theater that can fit 1500 peoples. Pool bar also provide at the outside of the cruise. Sport entertainment such as rock climbing are included.

The product that Megacruise offering to the passenger are mostly food during this vacation. So, thats the reason some of staff in kitchen department must calculate the amount of food before start the journey to fulfill all the customer needs.

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Characteristics, Operations and Services & Products Offered by Freedoms of the Seas.

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Characteristics, Operations and Services & Products Offered by Freedoms of the Seas.

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Assalamualaikum, miss. My name is Noor Baiti Binti Mohd Borhan from HM2424Cb. I have reviewed the video and able to identify a few information that you told us to look for. Based on the video, it is emphasizing that this cruise ship is called Freedoms of the Seas, holding the title of the first biggest cruise ship in the world. It starts it journey from Miami, travel through most famous waters of the Caribbean. The capacity of this cruise can support more than 4300 passengers on board excluding staff and kids which make it more than 5000 people on board. This cruise was built to be luxurious, spacious and entertaining to the passengers. It was well made to support the storms, typhoon or any possible mother nature disasters that could happen far in the middle of the sea. There is a separated passer way for the staff to move around the ship which are not allowed for the guest, and it is also prohibit for the staff to use the guest way if it is not necessary. The passer way called i-95, with it longs could access every part of the ship. The cruise powered with 6 Wärtsilä diesel, 12v for 6 generators which make Freedoms travel 42 km fast per hour.

There are a lot of teams gathered to operate the whole ship. For example, pilot team, engineering team, entertainment team, broadcast team, human resource team, medical teams, food and beverages team, security team, sport & health team and housekeeping teams. The pilot teams cover the aspect of safety throughout the journey, navigations and always need to keep updated meanwhile the engineering team in charge to keep the machinery, engine, pipes and other working and does not propose any sign of damages. Broadcast team and entertainment team somehow works together, to monitor every part of the ship and to deliver entertainment to the customers’ room through the television. Human resource team work to communicate with guest and need to have a good relationship with the guest. On some cases like death, they need to act like family to produce comfort. They also in charge of removing badly behave guest that disturb other guest or the cruicification of the ship at the next port. Medical team are on guard 24/7 for any emergency happened on board or death reported. Meanwhile, housekeeping team keep the cleanliness of the guest room, ship area, lodging and disposable wastage on guard. Freedoms have their own machinery to compile all the recyclable and disposable wastage, keep them arranged while waiting to arrive at the final destination. No wastage is being thrown into the sea.

There are a lot of services and product provided and develop on board for the customers to access. There is food service operation that provided food for more than 6000 people every day. Over 250 chefs are working together to keep food available 24/7. In this cruise, fine dining is possible and cafeteria style services can be access easily by the customers. Customers can also order for room services for food. Freedoms restock for more than 500 tons of foods at the start since there are no opportunities to restock once it began it journey. Any food is strictly prohibit to take out or in to the ship at the stops of the country. For leisure and recreational activities, guest can access to pools that are available on the cruise (Interactive H2O Park, Dedicated Adult Pool & Main Pool). There are also on board wave simulator and ice skating rink available. Shopping complex with stores like saloon & barber shop are also available at the Royal Promenade. Sport area on the 13th deck, offer activities such as rock climbing wall, FlowRider Surf Simulator, miniature golf course and full size basketball court. If you are up for entertainment, there a lot of fun stuff to be found. There is casino, night club, bars, arcade game & karaoke room. Live singing show, circus show and parade are held at the 3 deck high Broadway-style Royal Promenade, known as the heart of the ship. This is also the place where the New Year’s celebration take place at the end of the video. The shows are also performed to the public in the theater hall. As Freedoms has its own RCTV network, the broadcasting team will broadcast them live to every rooms. Last but not least, for emergency cases, medical services are also available. There are laboratory room, emergency room, wards that hold more than 300 guests.

That are some of the information I got from the video. I hope it is answering your question. Thank you for reading and have a nice day.

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The Megacruise : World 's Biggest and Luxurious Cruise Ship

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The Megacruise : World 's Biggest and Luxurious Cruise Ship

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Puteri Nur Amalin (HM2424CA)

Assalamualaikum miss, based on the video that i have watched the cruise industry played an important roles in the tourism industry. Nowadays people love to experience new things and cruise vacation has been one of the famous holidays style among the tourist for their holidays. FREEDOM is assign as the  luxurious cruise in the world. 4300 people can fit the cruise at one time. The cruise director, Ken Rush said the main things he want to do to all his guests in the cruise is to make everyone happy. To ensure all the operation and services in the cruise can be run smoothly, he must make sure that every department in the cruise are run smoothly. Before the cruise started to sail, over 500 tons of foods are being brought onto the ship to fulfill the need of their guests along the sail. During the receiving time, the responsible person will check all the items to ensure that they are at a good condition as they had ordered.

Head of guest relation, Julie said that it is important for them to ensure that all the guests have everything they need during the cruise and they have to know where to seek for help when needed. Dr Phillip is the chief doctor in the cruise and he said that their team are always ready for any emergency that will happened during the cruise as their guests are coming from many different level of ages. The  cruise. The cruise also provided on board photoshop for their guests to captured memory during the vacation. It said that thousands of pictured had been captured a day. The waste materials in the cruise are being manage wisely as they will differentiate the garbage according too their type. For example the glass and aluminium can are been compressed are sealed tightly to be recycle. For the safety,, the cruise was equipped with 30 large lifeboats and 78 inflatable life rafts for the guests. From the documentary it can be seen that it need much of effort and good management skills from the staffs to handle thousands numbers of guests at on time during the sail.

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THE WORLD BIGGEST CRUISE - FREEDOM CRUISE

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THE WORLD BIGGEST CRUISE - FREEDOM CRUISE

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Assalammualaikum, my name is Nur Alyaa Mastura Binti Zainal from class HM242 4CB. From this video there are many things that can be discussed. The main objective of the cruise said by the cruise director, Ken Rush is to make everyone happy and enjoying their time during the cruise. The mega cruise named Freedom of the sea is one of the kind gaining name as biggest cruise ship in the world.

It can get to the capacity of 4000 or even more passengers in one trip. To freedom, the appearance of the cruise is very important and they have the ambiance of chocolate in a box to give off luxury feelings. The ship is also build to withstand any natural disaster, any biological disaster and also illness during the trip as they have their own doctor that have years of experience.

The cruise practiced a very strict system in purchasing and storing of the food item for the cruise. As the food cannot be taken in or out of the ship during the trip from other country. Therefore, all the food item must be sufficient throughout the trip.

There are many departments that have different responsibilities and work to do. However, all of the department need to work together as a team to make sure all the of the process can run smoothly. For example, inventory manager and executive chef work as a team as they have different scope to their job. Inventory manager manage the logistic of the food item before the sailing while the executive chef check on the supplies that had arrived.

Pool, bar, restaurant, room service, party planner and many other services also provided to entertain and servicing the passenger. The cruise also provided many shop, restaurant and bar that can fit a small town for the entertainment and for the passenger to go for the shopping during the trip. The cruise also ensured the safety of the guest even from other disorderly guests. In this case that guess will be asked to leave to make sure other guests is comfortable and safe from any danger.

As a conclusion, the cruise provide many services such as accommodation, entertainment, games, concerts, show and event festival to ensure the happiness and for the passengers to have the best time during the trip.

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Characteristic, Operations, Services and Product Ofeered by the Freedoms Cruise

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Characteristic, Operations, Services and Product Ofeered by the Freedoms Cruise

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Assalamualaikum miss. My name is Noor Fadhlin Nabihah bt Ahmad Lokman from HM242 4CB. Based on the video that I have viewed, there is a lot of interesting information regarding the tourism industry. This industry is very concerned to provide an attractions & events that draw can tourist & excursionist interest.

This video is about the biggest cruise ship in the world, named Freedoms. This cruise can cater a total of 6000 guest at one time and they provide a high class royal treatment to ensure that all of their guest are comfortable. To cater their guest, they used tons of foods. So, the food need to be loaded fully. This is because, according to their maritime law, they cannot restock the food by taking the food, in or out from other country. This is to ensure the safety of their guest when consuming the food. For the food and beverages services, the guest were provided with a dining hall (formal event), pool bar, a lot of shops and bars like a small town and 24 hours of foods would be available a day. With a lot of bars provided, the guest can have a different experience while boarding and staying at the same place.

When getting the supplies, the chef would personally check the item arrived during loading process. If there is any spoiled, item, they need to be substitute. So, this is when the inventory team would carefully check the list of all item. Sometimes, there is also some unavoided event can happen such as an illness. There is one time that almost 300 guest were infected with a stomach bug illness. So, they promote to the guest, to sanitize their hand before eating, by providing a hand sanitizer at the dining hall.

While having fun, the operation team of the cruise helps the guest to save their precious memories. This cruise have their own broadcast team which is Royal Caribbean TV (RCTV) to capture every moment and activities happened on the cruise, and broadcast them on the tv for every room. This will make the guest feel very excited and appreciated. Furthermore, this cruise provided a professional photographer for their guest. If they wanted to hire them, some charges would be taken. The customer service team also will give a full assist on their guest if they need their help. Other than that, they also have the room service , laundry services and waste management team to manage all the waste from the cruise.

This fabulous cruise is equipped with high technology and have a lot of facilities. Some facilities offered to their guest are theme park, ice rink, pool bar. They also provide an entertainment for all stages, such an arcade, studio, and also a theater. The facilities provided give an exciting experience for the guest, because they can do a lot of activities on the cruise while sailing in the open sea. The facilities provided give the guest and aesthetic experience, moreover when the cruise were celebrating the New Year Eve. This cruise also have their own facilities such as hospital that would be standby on any time when there is an accident occur. They have their own medical team. This is to ensure the guest safety and a treatment will give by the medical team if needed.

For the precaution, this cruise have safety training to trained on when there is an accident occurs such as storm or fire outbreak. This is because, safety is very crucial. Moreover, they were on the open sea that far away from land.. So, they would be train on what to do when these accident occurs. FREEDOM also equipped with 30 large life boat and 78 inflatable life raft to be used when needed. They also have robotic camera to helps the safety department in monitoring the guest and ensure their safety all the time.

While sailing, the cruise would stop at a certain location to give another entertainment for their guest. For example, these cruise would stop at the famous shopping destination along their journey which is Grand Canyon. So, the guest will be given a time to rest and enjoyed on the land and make a memorable spending.

Lastly, these cruise (Freedoms) would give an unforgettable experience for the guest that went on board and have a vacation with the team, with a lot of services and entertainment to enjoy.

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Hi miss! My name is Norsyazana Binti Nazli from HM2424Ca. Based on this video that I have watched, it shows me such an amazing cruise because I have not seen or literally imagine what is in the inside of the gigantic ship. This ship which called as Megaship Cruise has its own characteristics, operations, services and products offering to the passengers of the cruise ship.

First of all, the characteristics of the cruise is it can accommodate more than 5000 people which provides so many luxurious treatment to make their passengers' happy travelling with them on the cruise.

Next, it also has a wave simulator that will come out 413000 litre of water per minute which they know how to manage and control the cruise if there is a huge wave that will harm them.

According to Ken Rush, who is the Cruise Director, said that, they promised the guests to give a royal treatment along the journey on the cruise. Because of that, this cruise provides the variety of services to attract the guests such as entertainment, restaurant, bar, pool and the others. I am so amazed when they also provides a big, complete health center like an hospital for the passengers in case something emergency happened. According to Dr. Phillip, chief doctor in the cruise said that, their teams are always ready for any emergency that will happen like before, there is a virus which is 'norovirus' was spead out easily to the passengers from many different level of ages.

For the operation, they provide a security department to prevent from any natural disaster. For example, control room is important especially in preventing any natural disaster through advanced technology in broadcasting the weather which is called as 'Carribean Network Star'.

Last but no least, the product that Megaship Cruise offering to the passengers are mostly food during this vacation. This is why the kitchen staffs were so buzy because they must prepare almost 70000 plates and 15000 of desserts per day to feed all the passengers in the cruise.

As conclusion, I got so many information by watching this video. The cruise provides a tip top hospitality services to make their passengers feel happy, satisfied and comfortable in this Megaship Cruise. Thanks a lot miss for this video! I love it very much and so excited to try and get an experience in a cruise like this!

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Assalamualaikum Miss. I’m Izyan Liyana Zalani (2019722755). Based on the video, which talks in details on Freedom of the Seas that can have more than 6000 people on board. As mentioned by the Cruise Director, Ken Rush is that he wants to make sure that everybody satisfied with the services prepared for the passengers. To make sure that it is achieved, there are units built and they have their own important functions on board.

For foods and beverages, they prepared foods for 24 hours. The operating staff for the food and beverage operation did a great job on the safety and desirable food can be served to the passengers. They also make sure that the passengers safe from any infection. They place sanitizes so that the passengers will sanitized their hand before they start to dig in. For the waste management team, they will pile up the trashes and gathered the same group of trashes and they will manage those trashes properly.

There are room services prepared for the passengers on the cruise and also laundry services which is the busiest laundry services on the ocean. This cruise also prepared a TV channel that broadcast to every room in the cruise. It is called RCTV. They also responsible for the main event which is the new year countdown digital clock where everyone in the cruise relying on that. At the heart of the ship is where bars and shop are located and there will be shows held there for example the Around-The-World Parade.

This cruise also prepared variety of alternatives for the passenger to have fun and spent their time. This ship also prepared the On board Wave Simulator which is the first in the world where everyone on board can have fun. The Cruise Manager (Ken Rush) also held a game-show that attract most of the people especially couples and married couple. Another services prepared is the photo shoot by professional photographers and also on-board Photoshop. One of the most popular destination offered by this cruise is the South Caribbean where it is packed with activities for the cruise passengers. Other than that, this cruise also has their own theme park which is H2O Theme Park which enjoyed by everyone in the cruise. Also prepared with the cantilevered whirlpool which Freedom is the first ship to have that pool.

For the security of the passenger, they have the Guest Relation department to handle which usually involve those guests who are rude or doing things that disturbing the other passengers. This department handle the case that is closely related to passengers. They also have undercover security that uses robotic cameras and they also have the Freedom’s Law Enforcement people that low-key do their work so that they are not known by others.

In conclusion, this cruise ship included every important component in hospitality and tourism network. Those components are lodging and transportation industry, travel and tourism industry component, food service industry components and hospitality components.

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Inside The Megacruise Documentary - World's Biggest And Luxurious Cruise Ship - Prehistoric TV

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Inside The Megacruise Documentary - World's Biggest And Luxurious Cruise Ship - Prehistoric TV

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Assalamulaikum Miss, my name is Nor Afrina Binti Ahmad Nor Hadidi, student id 2019583735, from HM242-4CB. From this video I know that the cruise is named with the Freedom of the seas and hold the title of Mega Cruise. This can be supported when the cruise is able to fit about more than 4300 people at one time. The wall’s decoration of the cruise is full with the chocolate box image that make it more elegant.

In terms of operations, the cruise was fully stocked with the foods needed along the journey. Everything needed in the cruise must be loaded from the beginning to avoid the cruise from running out of stock. This cruise has been designed with the latest technology to detect any bad weather that might happened and it also had an advance firefighting training. Also, the guest is required to sanitize their hands often especially after eating to avoid and minimize any decease from spreading to other guests. When there is passenger who got sick while on the cruise, the passenger will be immediately isolated. Foods are available 24 hours a day and the cruise has it own processing plant where the team management will gather or stored all the wastage until it can be eliminated or dispose of on land. The cruise also has it own television station that use for shooting and recording also for broadcast the show on the ship. They had their photographer to shoot happy moments of the guests. For those guests that does not behave, the management team will ask them to leave from the ship on the next port. Undercover security staff and also robotic cameras also helping in detection of any guests that are not behave while on the cruise. The cruise manages to store about 30 large lifeboats and 78 inflatable life rafts that might used during the emergency. During the ice-skating show, the engineer and producers are working together by activating the ship’s stabilizers to make sure the show are run smoothly on the New Year’s Eve night.

The service and products offering to the passenger are the royal treatment that has been promised to the guests by preparing them the entertainment needed that are responsible by the Ken Rush (Cruise Director). The cruise also got its own mini theme park and water park including swimming pool, ice skating facility and on-board wave simulator. In addition, room service order is also available same goes to the laundry service. The cruise is very convenience because it has a shops, bars and theater that can fit about 1500 people. It is like a small town. The F&B department will prepare the food and will cook it shortly before serve it to the guests. The table service offered is like an American service.

In a conclusion, I think the cruise are fulfill every needs and wants of their guests to make sure their guests are happy while on the cruise. The management of the cruise also seems are very well prepared. I hope my explanation could answer your question. Thank you Miss! 😊

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Characteristics, Operations, Services and product offering.

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Characteristics, Operations, Services and product offering.

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Assalamualaikum miss. My name is Fatin Nursyahindah binti Raub from HM2424Cb.

The video explained and share about service, operations and product offering in the cruise ship that called as Freedom as a sea. The cruise can hold more than 4300 people at the same time and the operation that they provide take so much effort to make it more organize and everyone will be getting the best service that they offered.

The captain and cruise director are promising to give the best service to the guest. They really welcoming their guest. The service that they prepared are really well prepared. For a big number of guests, is not easy to handle it alone. They have a medical team, human resources team, engineering team, food and beverage team, and hospitality service. Food and beverage team are having 250 of chefs to cook and the food are always available in the cruise for 24 hours a day. They make 70,000 plates and 15,000 dessert per day. Besides that, there are restaurant and bar. So that they can make a choice for hanging out in the cruise. For entertainment, they prepared bar, casino, night club, arcade game, karaoke room, theme park for board wave, ice-skating rink and even a shopping mall complex. They even have their own television broadcast station. For sport and recreation part, there are climbing wall, basket ball court and so on.

For wastage management, they collect all the rubbish, from solid food, glass, canned drink and remove the wastage with a very systematic way. Medical team will always be prepared for emergency case, such as food poisoning or guest getting sick while in the cruise. They made it all the operation going so smoothly to make sure all the customer is getting the best service and memorable memories as much as they spend their holidays in the cruise. They are having so much fun and celebrate the New Year Celebration on the cruise.

In conclusion, by giving the maximum of the hospitality services to the customer, will make and need a big sacrifice and efforts especially on the cruise. We can not handle customer behavior, but we can handle them by giving the best service for the guest.

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Characteristics, Operations, Services and product offering.

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Characteristics, Operations, Services and product offering.

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Assalamualaikum miss. I am Nur Liyana.

These are the characteristics of the Freedom that I gained from the video. The ship also designed to weather almost any storm.

Freedom is the biggest cruise ship in the world. There are 4,300 people are stopping to board the cruise ship.The guests have been promised the royal treatment. For Freedom the appearance is everything.

Next, for the operations offered in the Freedom are television station which monitor the main clock of the ship and capturing the events on the ship and broadcasts the material to every stateroom.

Waste management, where Freedom has its own processing plants. The entertainment crew which they have their own show on the cruise. Then, the guest relations where the place to the guests have something to be asked for.

Undercover security staffs are needed for preventing crime on board. . additionally the workers are not allowed to use the main passage.they have their way by using hidden network of designate passages and stairways.

For the services, Freedom have pool bar, ice skate port, barber shop, banquets, room services, rock climbing, courts for playing balls, 14 glassed lifts are provided, shops and bars that situated at deck 5 of the ship, arcade, on board wave simulator, and laundry services. There are more which are medical service, nightclub and also swimming pool; h2o theme park that filled with fresh water.

Lastly, there are 70,000 of foods and 15,000 desserts for each day which offered to the passengers of the cruise ship. 500 tons of food loaded onto the ship which have limited hours for the executive chef checking the foods. The stocks are carefully calculated to make sure they are sufficient for all the guests. A thousands bottle of champagne. 7,000 kg of beefs. 22,000 fresh eggs, 3,300 kg of lettuce 1,600 kg of onions and 6,800 kg of potatoes are loaded onto the cruise. Maritime law prohibits him for buying alcohol at any the ports. So, they have to make sure the stock have extra.

For the preparation for New Years, the kitchen baked bread for 6000 paxs. 7,000 tales of lobster which are cooked shortly before serving, champagne and up to 1,400 macaroni to curry.

In conclusion, the management in handling the cruise ship must have many plans in order to prevent problems from occurs. Overall it is an interesting video that can show the credibility of the crew members of Freedom.

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Assalamualaikum Miss my name is Khaliesah Farhani from HM242 4Cb. This video show us on how cruise hospitality operate its service and operation and serve the best to the cruise's passenger.

In this video, the cruise was named 'Freedom'. It has been designed to weather almost every storm. Tourist take cruise to have their holiday or business journey on the water (sea). The cruise also will stop and at several places so the tourist/guest can have their vacation at many place in one journey. Every cruise have their own uniqness in interior decor. Freedom can cater from 4500 up to 6000 people at one time. To make sure they can cater to these thousands people, all of the stock must be fully stocked before the cruise start to sailing. Cruise cannot receive stock while sailing because they have to make sure the safety of the workers and to the food itself.

There are several operation on the cruise that they take care very well to ensure that they can give the best service

1) Kitchen and F&B operation - cater and prepare food to 6000 people for 24 hours a day
2) Entertainment operation they provide their own broadcast channel in the cruise and there will be person in charge that organize all the channel to the stateroom
3) Waste operation - the cruise has its own processing plant and the rubbish is sorted and compressed before ready for offloading
4) Health and Care operation - there will be a doctor on the cruise to control any contagious disease from spreading across the cruise
5) Security and Safety operation - will make sure the safety of all passenger throughout the journey

There also provide various facilities and services on the cruise
1) Poolbar and game rooms for leisure and entertainment
2) 24 hours food a day
3) Room service
4) Formal event
5) Talkshow

From this video I can understand that hopitality industry has no limit. It can be done on the land, the air neither the water. It is one of the big industry that involve many operation inside it to make sure the guest/tourist can feel much joy while they are away from their home.

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Assalamualaikum miss, my name is Nur Syalizah Bt Muhd Nizam from HM2424CA. Based on the videos, I can say that operating a cruise is not an easy job. The Cruise is like a fairytale for the guest as a lot of things can be obtained from that one ship.

The cruise name is 'Freedom Cruise' and Ken rush is the cruise director.The cruise can fit up to 6000 pax at one time. The cruise is also specially designed for strong weather. Ken Rush objective is to make everyone happy when they in the Cruise.

For the operations, Freedom Cruise have good security system and they also have their own broadcasting system mainly for observation of the weather. Other than that, the food supply need to be fully check before boarding as strictly no take out is allowed and if there is short of one things than all the plan will go wrong. Freedom Cruise also have their own doctor in charge for the safety and health of the passenger.

Freedom Cruise provide a lot of services in the cruise, for example, the on-board wave simulator, H20 park with providing fresh water for all the water base park purposes. Next, they also provide professional photographers for all the guest with 20 dollar per time. Other than that, there is also laundry provided for the guest and also to wash all the bedsheet and clothes of the staff.

The product offered by Freedom Cruise is food as it is the most crucial thing in the cruise. They provide 24/7 of food to the guest from fine dining to the cafeteria style.During the New Year Eves celebrations, the food stock need to be supplied more as there is a shortage of stock so all the food stock need to be transfer at the sea and it is really a hard job. Ken rush can only relax when the food is already in the room. Lots of chef involved in the New Year Eves preparation as a lot of food need to be cook for the guest.

For me, it is really an enjoyable  one in the lifetime moment if I can board on the Freedom Cruise because they promise to give a royal treatment to guest. So I really hope that one day I can board on this Freedom Cruise. Thank you

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The Megacruise

Assalamualaikum miss, I am Hasyimah Binti Hishamuddin (2019593877).

Freedom of the seas is the biggest cruise in the world,  it can fit more than 4300 people on board.  It takes the journey to Caribbean most famous waters. It is design to any dangerous weather such as storm,  tornado.  The guests on board are given a treatment  like a royal. The ship has lots of facilities and entertaining area such as sports court, pools,  whirlpools,  theater, casino, studio, boutiques, skylight wedding chapel,  arcade, art and photo gallery, conference center, fitness center, medical center, spa and many more. They have aid of sophisticated weather detection technology and efficient waste management plan.

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Assalamualaikum Miss. I am Zainab Binti Ismail from HM2424Ca.

A cruise ship is a passenger ship used for pleasure voyages when the voyage itself, the ship's amenities, and sometimes the different destinations along the way (i.e., ports of call), form part of the passengers' experience. Transportation is not the only purpose of cruising, particularly on cruises that return passengers to their originating port (known as "closed-loop cruises"). On "cruises to nowhere" or "nowhere voyages", cruise ships make 2-to-3 night round trips without any ports of call. (Wikipedia 2019). Modern cruise ships, while sacrificing some qualities of seaworthiness, have added amenities to cater to water tourists, and recent vessels have been described as "balcony-laden floating condominiums (Wikipedia 2019).

The characteristic, operations, services and products offering to the passengers that has been provided is high fuel-consumption because it travels around Caribbeans most famous water. Build to face the bad weather nicely. Provided a restaurant, chocolate box, bar, swimming pool, sliding water, shops, also provide the parade to make sure the guest aboard happy and having a nice memory. Also provided the small clinic to make sure that the guest onboard health and alright. Also provide tv room for enjoyment, dj room and photoshop for catch the sweet memory for families and guests onboard. High security. Always monitoring the weather behaviour. Producer and engineering work together to make the event held move smoothly.

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Assalamualaikum and good evening Miss! I am Maisarah Addini Abdul Rashid (2019702259) based on the video I can conclude several point. Freedom of the is a cruise which provided various platform that implies the importance of their customer need and want to their business.

Firstly, Freedom of the Seas care about their customer thus their are treated well or like a royale people. The interior design of the Freedom of the Seas is luxurious and elegant to bring in the holiday mood and filling up everything the customer needs.

As I can see the operations that operate in here is Engineering Operator to making sure the ships are engaged, Doctors to take care of the customer's health as before they've been attacked by the NoroVirus that effected half of the customer thus the Doctor role became much needed. There are 250 Chef's in the cruise to make it sufficient to cater the amount of customer in food production. Managing Director who's the mastermind in creating the events and making sure all progress are in order and organised .The Security to manage and protect customer well being as long they are in the ships. The Front Office staff also plays an important role in placing new impressions by taking reservations. Finally Purchasing team to receive and brought in numerous stock before the cruise sails.

In Freedom of the Seas , the Service offered are more to entertainments. They provide more in term of relax , recreation and leisure to their guest especially family. They have H20 Theme Park which also installed in the first On Board Wave Simulator, Drink Bar , Pool , Sauna , Salon , Shopping Complex and the latest they are organising New Year event . These type of approaches do attract guest to come by and try out because it is a good value for money to spend with . Photographer service are also provided to capture and sell customer moment there.

Their room can cater up to 6000 guest this is because they are also with more than 600 staff in there.

To cater the amount of guest, food production team is preparing food and available for 24 hour service including room services. They are also have management team which prepare and control food wastage called ' Waste Management Processing Plant ' where the wastage are replenish and crushed to be disposed when they are in land . This is to prevent from any contamination. Laundry service are also provided and the service is very fast as they have to clean and prepare new clothes at a time . Plus the Management Team also have to deal with customer behavior, they are important as they made decisions for other customers hospitality too for example handling rude customer behaviour and the customer who died on board . They are responsible to contact the Management Team on the Land for example Land Pilot to come and take away the body .

Conclusion is Freedom of the Seas is an entertainment hospitality industry which generates profit through several business at a time plus , they are unique in term of decoration facilities and service provided .Their vision is to fulfill and reach customer needs and want to the highest level

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assallamualaikum madam..my name is wan noor arifah from video i had watch its about a cruise that  can be said as premium cruise  name freedom the chareteristic of this cruise is it is the bigest ship in the word thats provide  a lot of entertainment  and apearance is everything for this cruise ..
it can fit 4300 of guest and travel at carabean most famous water and board from miami.

for the operation cruise directer ken rush  managing all entertainment in the cruise and his telling that his jobs is try to make everyone happy and robert taking care of logistic and check food arrive ,they also have julie head of guest relation thats tell everything guest need and how and where to get . robert who handle in ordering food they ussually order more than 400ton of food ..chef and purchasing team check evrything that arrive.they have 200 chef in the cruise. the cruis have captain that manage the safety, check if any mother nature happen. person who manage of any accident that could happen or any guest and staff that sick and hurt is chief dr,DrPhillip.

services they have food 24hours a day and prohibit outside food from entering the cruise the food must be buy on the board. they also provide room services ,laundry ,medical team,many types of entertaiment .

for product offering they have a lot of entertaiment that is a big theater with a lot of entertaiment and many places for guest to have fun for example themepark ,bar ,casino, their own tv broadcast, ski

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Assalamualikum madam. My name is Anith Hanani Dzulkafley from HM2424Cb. According to the video that this cruise ship is named as Freedom. Ken Rush, the cruise director said that this luxurious cruise ship can fit for about 4300 passengers for only one trip. He said that the most crews mention that the most challenging in this job is to make the passengers and customers satisfied their services and enjoy all the entertainment during the trip.
The preparation of food and beverages took 24 hours depending the numbers of passengers. On that video, they need to make 70,000 foods and 15,000 desserts with luxurious but safe to consumed for passengers.Their main objectives is to make sure that passengers avoid contaminated and undesirable food. Safety is their real goals. Any waste they need to collect in systematic way such as solid, food waste, plastic and so on. This cruise ship also prepared a medical team just in case but mostly passengers including crews have a emergency during the ship moves in middle of the sea.
In conclusion, my thoughts is that this cruise ship provides everything and needs to satisfied with high level hospitality, lodging and services.

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moment for the family that holiday together and its cost only 20$. The pools is come out with fresh water that has been through from desalination process that used 2700000 litre of seawater. 
 
For the operation in this cruise, they provide security department that control all the movement in this cruise ship. Customer service will always help passenger who are in needed. Sales operation must arrange the budget for the event that they want to celebrate in the cruise. For the kitchen department, they need to  prepare enough food for all people along the journey. 500tons of food are needed during this adventure. In the waste department, they need to spread all the cans and glass. The glass will be crash in the machine and the cans need to be press. 
 
Megacruise provide a lot of service such as laundry, entertainment and restaurant. They need to take care of all the clothes that need to be wash according to the type of cloth because most of that are expensive. The entertainment that they have are ice skating, ice show and most popular event in this cruise is Ken's Love and Marriage game show that held in Arcadia Theater that can fit 1500 peoples. Pool bar also provide at the outside of the cruise. Sport entertainment such as rock climbing are included.
 
The product that Megacruise offering to the passenger are mostly food during this vacation. So, thats the reason some of staff in kitchen department must calculate the amount of food before start the journey to fulfill all the customer needs. 

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WAN NURUL IZZAH BINTI WAN SULONG
2019316881
HM242 4Ca

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Assalamualaikum miss, my name is Amirah Nabilla Binti Amri. From class HM2424ca, 2018299886 this is my corection on my work previously.

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Zainab binti Samsuddin
2019314881

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Assessment 1- CRUISE SHIP OF THE SEA_2019314881

# data[].attributes.body
Maisarah Addini Abdul Rashid
2019702259

# data[].attributes.body
ANITH HANANI BINTI DZULKAFLEY
2019717717
HM2424CB

# data[].attributes.body
nurul iwani binti muzaili
2019717493
hm2424ca

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Characteristics, Operations, Services and Products of the Mega Cruise, Freedom.

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Characteristics, Operations, Services and Products of the Mega Cruise, Freedom.

# data[].attributes.headline
The Characteristic,Operations, Services and Product of Megacruise

# data[].attributes.subject
The Characteristic,Operations, Services and Product of Megacruise

# data[].attributes.headline
Characteristics, operations, services and products of Freedom of the seas

# data[].attributes.subject
Characteristics, operations, services and products of Freedom of the seas

# data[].attributes.body
Noor Baiti Binti Mohd Borhan
2019326387
HM242 4Cb

# data[].attributes.headline
The Characteristic,Operations, Services and Product of Freedom

# data[].attributes.subject
The Characteristic,Operations, Services and Product of Freedom

# data[].attributes.body
Nur Liyana Syafiqah binti Daud
2019544737
HM242 4Ca

# data[].attributes.body
Izyan Liyana binti Zalani
2019722755

# data[].attributes.body
Izyan Liyana binti Zalani
2019722755
HM242 4Cb

# data[].attributes.body
2019314409 HM2424CA

# data[].attributes.body
Khaliesah Farhani
2019353185
HM242 4Cb

# data[].attributes.body
Noor Fadhlin Nabihah Bt Ahmad Lokman ( 2019353121)
HM242 4CB

# data[].attributes.attachment_link.title
Noor Fadhlin Nabihah Bt Amad Lokman (HM242 4CB)

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Cruise ship 🚢
Zainab binti Ismail
2019594309
HM2424Ca

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Assalamualaikum Miss, I am Hasyimah Hishamuddin (2019593877) from HM2424Ca.  Here I attached the correction I have made to Megacruise Ship.

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10.10 5:41 PM
Characteristics

= The world's biggest luxurious cruise ship. 
= Sail around Carribean most famous waters. 
= Give royal treatment to the guest. 
= Can carry 4300 people on board. 
= Has wave simulator that come out with more than 410000 liters of water per minute.

Services and Products Offer

= Provide sport entertainment like ice skating and rock climbing. 
= Provide photo booth set by professional photographer to capture the moment for family gathering that cost only 20$.
= Provide malls, spas, live show, casino, bars, clinic etc. 

Operations

= Kitchen 
: Executive chef handle the process of purchasing goods that need to prepare enough food for 6000 customer. 500 tons of food are needed for serving the guest. 

= Waste Management 
: All the waste in the cruise have been allocated according to the type of waste. Glass wastes will be crash by using the special machine to decrease the storing of glass bottle. Can wastes will be press and keep in the recycle compartments.

= Guest Retail Management.  
: The management  concern about satisfaction of the guests. They will take care of guest, fulfill the needs and also can be act as inquiry counter. 

# data[].attributes.headline
IMPACT OF IR 4.0 IN FOOD AND BEVERAGE INDUSTRY

# data[].attributes.subject
IMPACT OF IR 4.0 IN FOOD AND BEVERAGE INDUSTRY

# data[].attributes.body
Nurul Iwani Bt muzaili
2019717493
hm2424ca

# data[].attributes.headline
IMPACT OF IR 4.0 IN FOOD AND BEVARAGE INDUSTRY

# data[].attributes.subject
IMPACT OF IR 4.0 IN FOOD AND BEVARAGE INDUSTRY

# data[].attributes.body
WAN NURUL IZZAH BINTI WAN SULONG
2019316881
HM242 4Ca

# data[].attributes.body
2019314409 (PUTERI NUR AMALIN)

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Impac of IR 4.0
Amirah Nabilla Binti Amri
2018299886
HM2424CA

# data[].attributes.body
Impact of IR 4.0 to Food Service
Ezlin Sazlin Binti Mohd Annuar 2019720173
HM242 4CA

# data[].attributes.headline
IMPACT OF IR 4.0 ON FOOD SERVICE INDUSTRY

# data[].attributes.subject
IMPACT OF IR 4.0 ON FOOD SERVICE INDUSTRY

# data[].attributes.headline
Impact of IR4.0 to the Food Service Industry

# data[].attributes.subject
Impact of IR4.0 to the Food Service Industry

# data[].attributes.body
Nur Syalizah Bt Muhammad Nizam
2019317141
HM2424CA

# data[].attributes.headline
Impact of IR 4.0 On Food Service Industry

# data[].attributes.subject
Impact of IR 4.0 On Food Service Industry

# data[].attributes.body
Puteri Nur Amalin Fatihaha binti Aznan (2019314409) HM2424CA

# data[].attributes.body
Nur Alyaa Mastura Binti Zainal
(2019541977)
HM2424CB

# data[].attributes.attachment_link.title
impact of IR4.0 to the fodservice industry

# data[].attributes.body
Hasyimah binti Hishamuddin
2019593877
HM2424Ca

# data[].attributes.body
Zainab binti Ismail
2019594309
HM2424CA

# data[].attributes.body
Maisarah Addini binti Abdul Rashid ( 2019702259 )
HM2424CB

# data[].attributes.body
ANITH HANANI BINTI DZULKAFLEY
2019717717
HM2424CB

# data[].attributes.body
Submitted by:
Noor Baiti Binti Mohd Borhan
2019326387
HM242 4Cb

# data[].attributes.body
Izyan Liyana Binti Zalani (2019722755)
HM242 4Cb

# data[].attributes.body
Noor Fadhlin Nabihah bt Ahmad Lokman
(2019353121)
HM242 4CB

# data[].attributes.attachment_link.title
Effect of IR 4.0 in food and beverages industry.