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What is Cultural Competence? What role do nurses play in this care?

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What is Cultural Competence? What role do nurses play in this care?

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-> Cultural competence is the understanding and acceptance that different cultures other than one's own have different views of the world. Examples of cultural competence is having pamphlets in a variety of languages, taking time to explain procedures, and understanding the significance of family being present for the patient's health updates.

-> Many cultures have particular perspectives on pain, medicine, and health.
-> As nurses, we should not assume a patient's beliefs are the same as ours. This is very important when we first assess our patient. As previously stated, pain perception holds various meanings to many cultures. Dismissing nonverbal cues of pain and stereotyping a patient based on their culture is harmful.
-> Nurses during assessment and throughout the nursing care process, should ask questions about a patient's cultural preferences and be sure to organize an individual care plan to meet the patient's needs.

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-> The nurse-patient relationship is critical to the patient's success. This relationship should be established as soon as the patient is admitted to the hospital.
-> Together, the nurse and patient come up with an effective plan to achieve positive outcomes for the patient and have them be able to take what they have learned and use it after they are discharged.
-> As nurses, we should listen to what the patient has to say about their condition, their pain levels, and how they are feeling. We should assess what their strengths are and what type of learning style works best for education.
-> Providing empathy can increase the relationship as the patient is going through various emotions based on their condition. A nurse taking time out of their busy schedule to listen and understand what the patient is going through makes the patient feel less alone and more open to help.

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-> An important part of the nurse-patient relationship is being an advocate for them.
-> As nurses, having the patient's best interests are important. If a patient is not comfortable with doing a surgical procedure or taking a specific medication, we should not force them to. Instead, we should consult with the physician and other members of the care team and find another solution.
-> A patient can feel alone and uncomfortable but if we take the time to ensure, explain, and understand, they can feel more at ease.

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->Respect should always occur in a nurse-patient relationship. If a patient does not feel respected, they will think they are just another number to the nurse.
-> An important part of respect is listening to the patient. If a patient complains of pain, it should not be dismissed or insinuated that they only want more medications. Listening also ties in with culturally competent care. If a patient states that their culture does not believe in medications to treat illnesses, it should be taken seriously.
-> A nurse should understand a patient's health literacy. If a patient is confused by a procedure or diagnosis, the nurse should explain what is going or what is happening. It should never be assumed that the patient is knowledgeable about every medical term.
-> Lastly,  a patient should never be talked about to another co-worker or online. It is a invasion of privacy and is in violation of HIPPA.