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would the data from the chatbot be able to link to our other platforms? sistic ticketing/website visitors etc. ? a major CRM of sorts

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A proper YouTube channel with carefully-curated content rather than using it as a repository of our content. In-house production?

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do we have stats on whether chatbots really work?

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do we have stats on whether chatbots really work?

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Natgeo videos on NC, monuments, sites..

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More sharing sessions.. and focus on the keyword, together.. need to encourage RO to support the capability building courses by allowing as many staff as possible to go for them  instead of "identifying" them as no need..

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Might be useful to expose us to courses / opportunities to try out and experience latest digital trends (e.g., Animal Crossing, TikTok, Clubhouse, etc). Feel like we can only truly understand the possibilities if we are aware of the platform’s functions.

Perhaps can have sharing sharing sessions with members from those respective platforms as well (Instagram, TikTok, etc), would be good to hear from those experts
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We should pitch to streaming sites to co-produce documentaries on our NC or our history! Quite rare to see such programming on streaming sites like Netflix or HBO GO

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Can we get a single sign on/ user sign on somewhere to collect and understand our visitors better? incentivise them to login and keep them engaged as much as possible

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Indie game studios

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Tiktok is now a good way to share bitsized history/heritage info...any plans to do so, and is this a SCD or Digi plan?

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Tiktok is now a good way to share bitsized history/heritage info...any plans to do so, and is this a SCD or Digi plan?

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Is GovTech creating any product that we can tap on/adapt from? any analytics strategies?

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Given content may be key, is there a way to curate journeys specific to certain interest groups? Eg parents with kids

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For above mentioned tech, have they been implemented in our museums? What has been the feedback ?

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Explore the possibility of developing games based on our content and NC? For example many blockbuster titles nowadays are based on mythology (e.g. God of War) and historical narratives (Medal of Honour WW series).

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We need to improve the physical digital experience on site instead of introducing digital experience through mobile app.

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Game developers to incorporate some of our content or assets there like including it in animal crossing

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Game developers to incorporate some of our content or assets there like including it in animal crossing

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How can NHB grow further in terms of its hardware and software capabilities? are there plans on the drawing board to further enhance our digital capabilities? shouldnt we leverage on our partners, such as razer and microsoft to enhance these? Are there prospective partners that we should look out for (Google, Apple) just so we have better digital bandwidth?

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With digitalisation in terms of visitor experience, how do we avoid a “look down” experience where all visitors are engaged in their own devices, rather than the setting around them?

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With digitalisation in terms of visitor experience, how do we avoid a “look down” experience where all visitors are engaged in their own devices, rather than the setting around them?

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To be digital savvy, how can we encourage data driven conversations for diagnostic purposes? Current reports are more topline KPI driven eg footfall

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To be digital savvy, how can we encourage data driven conversations for diagnostic purposes? Current reports are more topline KPI driven eg footfall

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Increase storage capacity for shared spaces - to facilitate cross sharing

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Can there be some baseline initiatives that can be rolled out at all nhb museums?

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Can there be some baseline initiatives that can be rolled out at all nhb museums?

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Smart Collections and Conservation Management in the future potentially will allow up close and personal on-premise virtual interactive engagement with our National Collection by schools and public visitors. How might this change our visitors' perception of visiting our museums?

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Smart Collections and Conservation Management in the future potentially will allow up close and personal on-premise virtual interactive engagement with our National Collection by schools and public visitors. How might this change our visitors' perception of visiting our museums?

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What role can tech (such as AI, analytics, VR, the cloud etc.) play in preserving a nation's heritage in the museums of the future?

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What role can tech (such as AI, analytics, VR, the cloud etc.) play in preserving a nation's heritage in the museums of the future?

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QR Code for Digitalisation Breakout Room 01

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QR Code for Digitalisation Breakout Room 01

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Are there any industry partners we can leverage on to achieve our vision?

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Are there any industry partners we can leverage on to achieve our vision?

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NHB has a sizeable treasure trove of heritage research and the National Collection. How might we utilise this, beyond what we currently do, to entice our visitors with immersive experiences and unique digital content?

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NHB has a sizeable treasure trove of heritage research and the National Collection. How might we utilise this, beyond what we currently do, to entice our visitors with immersive experiences and unique digital content?

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How can we level up together as a digitally-savvy organisation, and support your aspirations and needs? Which areas of platforms should we explore?

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How can we level up together as a digitally-savvy organisation, and support your aspirations and needs? Which areas of platforms should we explore?

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How can we achieve the outcomes shared below? Share your ideas here!

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How can we achieve the outcomes shared below? Share your ideas here!

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INSTRUCTIONS:
1. Click or double-click on the page to create a post-it and type in your idea. 1 idea = 1 post-it.
2. Once done, click outside the post-it to confirm.
3. Repeat until the time is up! The more ideas the better!

TIPS:
1. Use the arrow icon at the bottom of your post-it to upload photos to describe your idea.
2. Click on the images to make them larger.
3. Zoom in and out to move around the padlet,