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Poor quality phones which are not functional to use and user friendly.

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Poor quality phones which are not functional to use and user friendly.

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research into digital learning - and a blended learning approach- to reinforce we're doing.

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research into digital learning - and a blended learning approach- to reinforce we're doing.

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breaking down things into tiny steps - no assumptions - guiding rather than doing

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breaking down things into tiny steps - no assumptions - guiding rather than doing

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staff training around understand how support victims etc

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staff training around understand how support victims etc

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Kahhot, padlet, mentimeter, video/sound only

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Kahhot, padlet, mentimeter, video/sound only

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Stop relying on digital methods... Paper methods may be slower but are cheaper and fool proof.

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Provide staff with functioning phones,ones which don't text on their own,or send half messages. This makes the organisation look shoddy from having to send lots of wee messages etc.

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Allow offline forms, relying on mobile data in black spots to fill in questionnaires from emails.

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Finalise programmes and recording devices before rolling it out to services. Which would mean errors would not take extra time away from service users and productivity.

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CMS and error messages is one of the biggest barriers - the system is taking time away from what we want and need to do.

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CMS and error messages is one of the biggest barriers - the system is taking time away from what we want and need to do.

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Enhanced sessions within youth justice service. Access to more media/articles.

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communication- knowing who does what. Digital support is often too remote/.

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communication- knowing who does what. Digital support is often too remote/.

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It's really difficult to get hold of a remote team and to understand who does what (e.g. around CMS etc)

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It's really difficult to get hold of a remote team and to understand who does what (e.g. around CMS etc)

# data[].attributes.body
Work in areas with poor phone signal, which means no hotspot to log into digital infrastructure whilst with service users.

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we could use digital to be more creative in the way we deliver the programme to get over stuff which is already difficult.

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we could use digital to be more creative in the way we deliver the programme to get over stuff which is already difficult.

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digital hasnt been factored into what we do and the slow internet connection encroaches on our time with clients

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Service users don't have access to their own personal emails or even phones to complete end questionnaires.