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Vision Screening Facilities

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Kumon Centers

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Our Charity Healthcare Services - The Floating Hospital

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OUR CHARITY HEALTHCARE SERVICES We provide exceptional, compassionate healthcare to families in need regardless of insurance status, immigration status, or ability to pay. Every year, we provide 10x more charity care than the typical U.S. nonprofit hospital-ensuring that families who can't afford to pay don't have to.

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Our Charity Healthcare Services - The Floating Hospital

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OUR CHARITY HEALTHCARE SERVICES We provide exceptional, compassionate healthcare to families in need regardless of insurance status, immigration status, or ability to pay. Every year, we provide 10x more charity care than the typical U.S. nonprofit hospital-ensuring that families who can't afford to pay don't have to.

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Office for the Prevention of Domestic Violence

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Confidential support 24/7, available in most languages. Call 800-942-6906 or Text 844-997-2121.

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Lifeline Center for Children Development 

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Lifeline Center for Children Development 

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718-740-4300

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Skip to main content

We can all help prevent suicide. The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

988

¡Los servicios de texto y chat de 988 Lifeline ya están disponibles en español!
Haga clic aquí para obtener información sobre cómo acceder a todos los servicios en español.

Conocer más

Stock photo by iStock.

The 988 Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. We're committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.

About The Lifeline

Anyone could be struggling with suicide. Find more specific resources below.

I'm Struggling With Individuals with Neurodivergence

We understand that every struggle is different. Experience the stories of people like you, and how they overcame crisis to find hope and recovery.
read stories of hope & recovery

First, you'll hear an automated message featuring additional options while your call is routed to your local 988 Lifeline network crisis center.

We'll play you a little music while we connect you to a skilled, trained crisis worker.

A trained crisis worker at your local center will answer the phone.

This person will listen to you, understand how your problem is affecting you, provide support, and get you the help you need.

988 Lifeline Center calls are free and confidential, and we're available 24/7.

Show What Happens When You Call The Lifeline

Everyone Plays A Role In Suicide Prevention

Get in touch

Call the Lifeline

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Skip to main content We can all help prevent suicide. The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. 988 ¡Los servicios de texto y chat de 988 Lifeline ya están disponibles en español!

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NY Psychotherapy and Counseling Center (NYPCC) 

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NY Psychotherapy and Counseling Center (NYPCC) 

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New York Psychotherapy & Counseling Center (NYPCC)

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Care Coordination

NYPCC offers a comprehensive care coordination program, Gateway to Wellness. Clients are assigned a "Care Coordinator" who oversees their healthcare and makes sure they have access to the services they need to maintain their health-including referrals for housing, benefits, education, medical appointments, employment and much more.

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NYPCC offers a comprehensive care coordination program, Gateway to Wellness. Clients are assigned a "Care Coordinator" who oversees their healthcare and makes sure they have access to the services they need to maintain their health-including referrals for housing, benefits, education, medical appointments, employment and much more.

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Currently have openings on the detoxification and rehabilitation units. For more information call 1-888-227-4641

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ARMS ACRES IS PROUD TO BE EMPLOYEE OWNED (ESOP)

OUR PATIENTS ARE OUR PASSION

Arms Acres is a 191 bed licensed facility, providing inpatient treatment for those suffering from substance use disorder. We are situated on a tranquil 54-acre site in Putnam County, New York

Professional Treatment

Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from substance use disorder, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction. Medication Assisted Therapy is available when clinically necessary.

Caring & Respectful

Services are provided to diverse populations using the latest innovations in evidence-based practices in a caring and respectful environment.

Exceptional Service

Exceptional customer service, community education, and fiscal responsibility are our priorities.

Admissions

If you or a loved one are in need of substance abuse treatment, please call our intake department at 1-888-227-4641 for inpatient admissions

An experienced, professional intake coordinator will be available to answer questions regarding treatment, length of stay, what to bring, our family program and transportation to the facility. For outpatient services, please call one of our three clinics: Bronx outpatient clinic at 718-653-1537; Carmel outpatient Clinic at 845-704-6133 or the Queens outpatient clinic at 718-520-1513.

Arms Acres makes every attempt to accommodate our patients with varying types of disabilities, including Deaf and Hard of Hearing, and visual disabilities. Please inform us in advance about any accommodation needs you may require, such as American Sign Language (ASL) interpretation, in order for Arms Acres to help you access our services.

All information is kept confidential. We are here to answer your questions and help you with your concerns.

Sign up for exclusive
news and resources

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Drug Rehab Centers in NY | Addiction Treatment - Arms Acres

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ARMS ACRES IS PROUD TO BE EMPLOYEE OWNED (ESOP) OUR PATIENTS ARE OUR PASSION Professional Treatment Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from substance use disorder, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction.

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ONLINE RESOURCE DIRECTORY

connecting New Yorkers with free and low-cost health and social services

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We are dually licensed by the New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS).

We work with individuals who struggle with mental illness and/or substance use.

We are staffed with a multi-disciplinary team who are trained to help individuals with co-occurring disorders (i.e., struggling with both substance use and mental health).

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We are dually licensed by the New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS).

We work with individuals who struggle with mental illness and/or substance use.

We are staffed with a multi-disciplinary team who are trained to help individuals with co-occurring disorders (i.e., struggling with both substance use and mental health).

"Our goal is to set high quality, evidence-based policies and practices that promote behavioral health recovery and resiliency."

Mission

Our mission is to provide quality, comprehensive, age appropriate, and culturally responsive outpatient mental health and/or substance use disorder prevention, treatment, and supportive services to individuals with mental illness, substance use disorders, or co-occurring disorders.

Commitment

We are committed to providing compassionate and affordable mental health and substance use services to anyone in the community who seeks assistance.

Our goal is to deliver seamless, integrated person-centered and recovery-oriented services, which promote resiliency through a comprehensive array of flexible programs that will enable individuals to live, work, learn, and fully participate in our society.

"Our commitment to delivering high-quality clinical services based on the latest innovations and research has made LICC one of the most respected clinic in the community."

Thank you for choosing LICC. We value your opinion and would love to hear your thoughts about our services. Please click the button below to answer the Patient Satisfaction Survey.

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Long Island Consultation Center (LICC) is a community mental health clinic licensed by New York State Office of Mental Health and New York State Office of Alcoholism and Substance Abuse Services. We are a qualified DWI assessment/evaluation and treatment provider.

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24-Hour Multilingual Helpline: 1.888.888.7702

Womankind works with survivors of gender-based violence to rise above trauma and build a path to healing. Through the power of relationships, we strive to help survivors achieve internal harmony and develop a renewed sense of belonging.

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Thank you for your interest in providing feedback to Womankind. Your message will be anonymous and received by both the CEO and Human Resources Manager. If you would like to receive a response from Womankind, please leave your full name and email address. Thank you very much.

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Domestic Violence Support

NYC 24-Hour Domestic Violence Hotline: 1-800-621-HOPE

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Survivors of domestic violence may receive temporary housing, emergency shelter and supportive services for themselves and their children. All programs provide a safe environment as well as counseling, advocacy and referral services.

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Family Assessment Program (FAP)

What is FAP?

Any family can get help from the ACS Family Assessment Program.

FAP provides support to families that are struggling with everyday challenges. FAP works to strengthen families, reduce conflict, and connect your family to many services that provide ongoing support in your community. It helps families handle concerns such as a child running away, skipping school, or disruptive behavior, without having to go to court.

Contact us today for free help if your teen is in crisis. Email FAPinquiry@acs.nyc.gov or see phone numbers below.

Is FAP a good fit for my family?

FAP serves families with children who are up to 18 years old and are struggling to relate to one another. You can get help from FAP when your child is:

Skipping school, or having difficulties with teachers or classes

Missing or consistently running away from home

Using drugs or alcohol

Associating with negative peers

Struggling with mental illness

Displaying defiant or dangerous behavior

What can I expect from FAP?

FAP staff will introduce you to the program and explain how we can help. They will:

Talk to your family to understand the circumstances which brought you to FAP

Identify the most helpful and practical options for resolving your family's concerns

Introduce you to a range of services in or close to your home that are designed to help you

A social worker who specializes in family crisis resolution will interview you if you decide to participate.

The worker will ask questions about your family's concerns, strengths, and circumstances which we will use to plan with you and refer your family to one or more supportive community programs.

What type of services would my family receive through FAP?

FAP staff can refer your family to a wide range of therapeutic options such as:

Crisis intervention

Mediation

Family counseling

Substance abuse services

Domestic violence programs

Anger management programs

Mental health services

Services vary in intensity and duration depending on FAP's assessment of your family's needs.

Am I required to participate in FAP?

FAP services are completely voluntary. However, families seeking access to the New York City Family Court through the PINS (Persons In Need of Supervision) system must participate in FAP before a PINS petition can be filed.

Do I need to have an open ACS case to receive FAP services?

Families are not required to have an open investigation with ACS to obtain help. However, a case will be voluntarily opened when the family is referred to a preventive agency that is contracted through FAP. A case opened voluntarily is not the same as an open ACS child welfare investigation case.

What happens if FAP is unable to resolve my family's concerns?

You can choose to file a PINS petition with the Family Court to seek the Court's help to supervise your child. FAP staff will help you file the petition.

How can I find out more about FAP?

Our FAP offices are currently closed to the public, but all inquiries and assessments can be done via phone and/or video. We connect families to evidence-based therapeutic services as well as community-based organizations. Please reach FAP by email FAPinquiry@acs.nyc.gov and by phone:

Bronx office: 718-664-1800

Brooklyn office: 646-584-5178 / 347-907-0464 / 646-584-8935

Manhattan office: 212-341-0012

Staten Island office: 718-720-0418 / 646-276-4170

Queens office: 646-599-3308 / 718-725-3244

The email box and phones are answered Monday through Friday 9-5, and all messages will be returned.
Download FAP Brochure
Please write to FAPinquiry@acs.nyc.gov with any questions or comments.

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Any family can get help from the ACS Family Assessment Program. FAP provides support to families that are struggling with everyday challenges. FAP works to strengthen families, reduce conflict, and connect your family to many services that provide ongoing support in your community.

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We are a community based mental health service licensed by New York State Office of Mental Health.

Our Staff

Our staff consists of mental health professionals from many disciplines. We have a multilingual psychiatric staff with at least one psychiatrist on-site Monday through Saturday. Our clinical staff is drawn from the following licensed professions: Psychology, Clinical Social Workers, Licensed Mental Health Counselors, Family Therapists and Creative Arts Therapists. Cumulatively our staff speaks nine languages.

Intake/ Referrals:

Intakes can be made by telephone. Please call the Sunnyside Office at (718) 706-1663 or the Woodside office at (718) 672-1705. Referrals are processed immediately. Initial appointments are made quickly and assigned to appropriate clinical staff members.

Services

Proudly serving the community for over 30 years, we have services to address many of your mental health and behavioral health needs.

Adult Psychotherapy

Child Psychotherapy

Adolescent Psychotherapy

Psychiatric Evaluation/ Consultation

Medication Management

Marriage and Family Therapy

Group Therapy

Psychological Assessment

Community Outreach

Educational Groups

Hispanic Community Services

To meet the needs of the large and growing Hispanic Community in Western Queens, we have a special bilingual Spanish component at both our Woodside and Sunnyside clinics. We are especially fortunate to have a large number of Spanish speaking therapists to provide clinical services. We also have many Spanish speaking Psychiatrists.

Fees/ Insurance

Our fees are moderate, based on a sliding scale. Medicaid, Medicare and most major insurance carriers are accepted. Health plans participation varies. Some of the insurances accepted:

*Health plans participation varies. Please call for information on specifics.

Location

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We are a community based mental health service licensed by New York State Office of Mental Health. Our staff consists of mental health professionals from many disciplines. We have a multilingual psychiatric staff with at least one psychiatrist on-site Monday through Saturday.

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Suicide Prevention

Suicide prevention and crisis counseling

Warm Transfers

Referrals and warm transfer to other services

Follow-up Care

Follow-up to check that you have connected to care and it is working for you

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We're here to listen and help with problems like stress, depression, anxiety, or drug and alcohol use. For you or someone you care for. What We Do Helping New Yorkers in Crisis NYC 988 is your...

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Family Justice Center

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Update

The Family Justice Centers (FJC's) are open and providing free services and confidential assistance by phone and in person.

For in person services, you can call the Family Justice Center to make an appointment or walk into your nearest FJC if you cannot engage in remote services safely or effectively.

For remote services, you can call 311 or the phone numbers listed below to be connected to your nearest FJC. If you are asked and it is safe to do so, please leave us a message and someone will get back to you.

If you or someone you know is experiencing domestic or gender-based violence, help is available.

Call 311 to be connected to the nearest NYC Family Justice Center (Monday-Friday, 9am-5pm)

Find resources and support in NYC by searching the City's NYC HOPE Resource Directory.

Call the City's 24-hour Domestic Violence Hotline: 800-621-HOPE (4673) for immediate safety planning, shelter assistance, and other resources. TTY: 800-810-7444

In an emergency, dial 911.
NYC Family Justice Centers

During business hours (M-F, 9am-5pm), you can call any New York City Family Justice Center (FJC) to get connected to free and confidential assistance for victims and survivors of domestic and gender-based violence, which can include sexual violence, human trafficking, stalking, and intimate partner violence. If you are asked, leave us a message and someone will get back to you as quickly as possible.

Through any NYC FJC, survivors of domestic and gender-based violence and their children can get connected to organizations that provide case management, economic empowerment, counseling, civil legal, and criminal legal assistance. Located in all five boroughs, FJCs are safe, caring environments that provide one-stop services and support. Key City agencies, community, social and civil legal services providers, and District Attorney's Offices are located on-site at FJCs, to make it easier for survivors to get help.

All are welcome regardless of language, income, gender identity, or immigration status. Interpretation services are available at every FJC, and locations are wheelchair accessible. Call ahead to request other accommodations.

How Can the Family Justice Centers Help?

NYC Family Justice Centers can help you with:

Planning for your safety

Applying for public benefits, shelter, housing, and other support services

Mental health and counseling services to support emotional well-being for you and your children

Information on job training programs, including help with resume writing and interviewing skills

Referrals to education programs, including workshops to help with budgeting, credit repair, and English as a Second Language (ESL) classes

Legal help for orders of protection, custody, visitation, child support, divorce, housing, and immigration

Connecting to trained law enforcement, such as NYPD, NYC Sheriff's Office, and District Attorney's Office

Childcare for children age 3+ while you get services at the FJC

Locations

NYC Family Justice Center, Bronx

198 East 161st Street, 2nd Floor
718-508-1220
Subway: 4, B, and D to Yankee Stadium
Bus: BX1, BX2, BX6, and BX13

NYC Family Justice Center, Brooklyn

350 Jay Street, 15th Floor
718-250-5113
Subway: A, C, F, and R to Jay Street
or 2, 3, 4, and 5 to Borough Hall
Bus: B25, B26, B38, B54, B57, B61, B62, B65, B67, B75, and B103

NYC Family Justice Center, Manhattan

80 Centre Street, 5th Floor
212-602-2800
Subway: 4, 5, and 6 to Brooklyn Bridge-City Hall
J and Z to Chambers Street
N, Q, and R to Canal Street
1, 2, 3, A, and C to Chambers Street
Bus: M5, M9, M22, and M103

NYC Family Justice Center, Queens

126-02 82nd Avenue
718-575-4545
Subway: E and F to Kew Gardens-Union Turnpike
Bus: Q10, Q37, Q46, and Q60

NYC Family Justice Center, Staten Island

126 Stuyvesant Place
718-697-4300
Staten Island Railroad to St. George Ferry Terminal
Bus: S40, S42, S44, S46, S48, S51, S52, S61, S62, S66, S74, S76, S78, S81, S86, S90, S91, S92, S94, S96, and S98

For Service Providers

NYC FJCs regularly offer Core I, Core II, and Advanced trainings for service providers.
Sign up for upcoming trainings

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The Family Justice Centers (FJC's) are open and providing free services and confidential assistance by phone and in person. For in person services, you can call the Family Justice Center to make an appointment or walk into your nearest FJC if you cannot engage in remote services safely or effectively.

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24 hours a day, seven days a week, 365 days a year, the National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse.

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Crisis Text Line | Text HOME To 741741 free, 24/7 Crisis Counseling

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Crisis Text Line provides free, 24/7 support via text message. We're here for everything: anxiety, depression, suicide, school. Text HOME to 741741.

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School and Community Programs

NYC DOE Behavioral and Emotional Skills Training (BEST)

We invite NYC DOE parents and caregivers to join us for our upcoming virtual BEST (Behavioral and Emotional Skills Training) workshop. BEST uses well-researched strategies to provide parents/caregivers clear tools for managing misbehavior, setting limits, and increasing positive behavior. This program will help parents and caregivers increase their child's social and emotional development skills, as well as improve their child's self-esteem.

Our BEST program will help parents/caregivers to:

Understand the basics of behavior management

Learn and practice skills to help your child with his/her behavior

Increase confidence in managing challenging behaviors

Connect with other parents and caregivers for continued support

Workshop Details:

Date: Friday, January 14 th 2022
Time: 12pm to 3pm EST
Enrollment: NYC DOE parents, family members, babysitters, and caregivers of children in grades K-5 are invited to participate in BEST
Location: Virtual (Zoom)

Interested parents can register here.

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NYC DOE Behavioral and Emotional Skills Training (BEST) - Child Mind Institute

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Lo sentimos, la página que usted busca no se ha podido encontrar. Puede intentar su búsqueda de nuevo o visitar la lista de temas populares. We invite NYC DOE parents and caregivers to join us for our upcoming virtual BEST (Behavioral and Emotional Skills Training) workshop.

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National Alliance for Mental Illness (NAMI)

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National Alliance for Mental Illness (NAMI)

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This peer-run self-help group offers support and practical information in a welcoming environment. Share your experiences and learn coping strategies from fellow parents. This meeting is facilitated by a parent of a child with mental health needs. 1st and 3rd Saturday of the month, 1 to 2:30pm ET.

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Emergency Food Assistance Program (EFAP)

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Emergency Food Assistance Program (EFAP)

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During the COVID-19 public health crisis, New York City is taking steps to make sure every New Yorker has access to the food they need. Get the latest NYC COVID-19 Food Assistance information.

Emergency Food Assistance Program (EFAP)

Audio Description: A video informing New Yorkers of HRA's Emergency Food Assistance Program (EFAP).

HRA's Emergency Food Assistance Program (EFAP) provides funding to more than 500 community kitchens and food pantries citywide. If you need food, you can get help today at one of New York City's food pantries, which provide groceries to cook at home, or community kitchens, which provide hot meals.

Need to find an active food pantry near you? Look it up on the Get Food NYC map.

See a List of Food Pantries and Community Kitchens, or call the Emergency FoodLine at 866-888-8777. This is an automated hotline available 24 hours a day, 7 days a week.

The NYC Unity Project's LGBTQ+ COVID-19 Online Guide has also compiled a list of food pantries and soup kitchens that have explicitly self-reported their desire to welcome LGBTQ community members. View that list here.

Want to work with HRA to provide food assistance? Find information on becoming a food provider.

If you need SNAP benefits, you can apply online through ACCESS HRA. Learn more on HRA's SNAP page.

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During the COVID-19 public health crisis, New York City is taking steps to make sure every New Yorker has access to the food they need. Get the latest NYC COVID-19 Food Assistance information. Audio Description: A video informing New Yorkers of HRA's Emergency Food Assistance Program (EFAP).

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Astoria

The Astoria Mobile Market® will be held twice a month on 1 st Saturdays and 3 rd Thursdays in the basketball court off of Astoria Boulevard in the Astoria Houses, from 9:30am-11:30am.

You must meet one of the following criteria to be eligible:

are a resident of the Astoria Houses

or are a resident in zip code 11102

Queensbridge

The Queensbridge Houses Mobile Market® will be held twice a month every 2nd Tuesday and 4th Saturday in the basketball court directly behind the Jacob A. Riis Neighborhood Settlement House (40-07 Vernon Boulevard) from 9:30 m-11:30am.

You must meet one of the following criteria to be eligible:

Resident of the Queensbridge Houses or Ravenswood Houses

Member of the Jacob Riis Senior Center

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Astoria The Astoria Mobile Market® will be held twice a month on 1st Saturdays and 3rd Thursdays in the basketball court off of Astoria Boulevard in the Astoria Houses, from 9:30am-11:30am. You must meet one of the following criteria to be eligible: are a resident of the Astoria Houses or are a resident in zip [...]

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NYC’s Largest Hunger-Relief Organization. Your $1 = Up to 3 Meals For Families.

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Students attending school in person will be offered free breakfast and lunch daily in school. Please contact your school for more information on meal times and locations.

Support School Funding

You do not need to apply for your child to receive meals. However, we do ask families to complete Family Income Inquiry Form, which helps schools receive money for their programs. Your school will send a copy of this form home with your child, or you can get it from your school's main office.

Download the School Food App

The app is available for Android and iOS. You can use the app to view menus and submit reviews.

Looking for a Career in Food Service?

OFNS is looking for dedicated, service oriented employees School Food Service Managers and Kitchen Staff to work year round within school kitchens throughout our 5 boroughs.

We offer: Monday to Friday Work Week, Full Benefits, Medical & Prescription Coverage, Dental, Vision, Sick Days, Paid Holidays, and Retirement Plan(s).

Visit our careers page to learn more about all the current openings.

School Cafeteria and Kitchen Inspections

All school cafeteria health inspections are scheduled and performed by NYC Health Department.

NYC laws requires a minimum of 2 inspections in a school building, each school year. Inspections are unannounced, therefore, the Department of Education, including the kitchen staff, will not know when the cafeteria will be inspected.

The data is refreshed on the first of each month and when an inspection occurs the inspection date will be posted below. Inspection data will be available for the past 36 months.

Contact Us

For more information about our menus, nutrition information, programs, questions or comments email us at SFWebsitesuggestion@schools.nyc.gov. Please provide your name and email address when responding.

Our Partners

The Office of Food and Nutrition Services partners with several organizations to help improve the foodservice experience for our students.

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The New York City Department of Education offers free breakfast, lunch and afterschool meals to all NYC public school students during the school year.

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The following resources are available to support individuals and families in need of affordable housing or homelessness prevention resources.

Eviction Assistance

NYC Rental Supplement Programs

Living in Communities (LINC) Rental Assistance Program
The LINC Rental Assistance Program helps move individuals and families from shelters operated by the New York City Human Resources Administration (HRA) and the New York City Department of Homeless Services (DHS) to permanent housing.

CITYFEPS Rent Supplement Program
The CITYFEPS Rent Supplement Program can help eligible families with children at risk of entry to shelter and those already in shelter to secure permanent housing.

SEPS Rent Supplement Program
The City's Special Exit and Prevention Supplement (SEPS) program can help eligible individual adults and adult families (families without children) at risk of entry to shelter and those already in shelter to secure permanent housing.

Pathway Home
Pathway Home is a program that enables families and individuals to move out of shelter by moving in with friends or family members ("host families").

Section 8 Housing Choice Voucher

Veterans

HUD-Veterans Administration Supportive Housing (VASH)
Under the HUD-VASH program, eligible low income veterans receive a Section 8 rental voucher alongside case management and supportive services from the VA at VA medical centers and community-based outreach clinics.

Other Populations

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The following resources are available to support individuals and families in need of affordable housing or homelessness prevention resources. Living in Communities (LINC) Rental Assistance Program The LINC Rental Assistance Program helps move individuals and families from shelters operated by the New York City Human Resources Administration (HRA) and the New York City Department of Homeless Services (DHS) to permanent housing.

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Homebase provides New Yorkers experiencing housing instability with various homeless prevention services and aftercare services to families and individuals exiting NYC DHS shelter to permanent housing.

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Homebase provides New Yorkers experiencing housing instability in the community with various homeless prevention services and aftercare services to families and individuals exiting NYC DHS shelter to permanent housing. Homebase locations are servicing clients either via phone or for in-person services. Anyone seeking Homebase services should call the office in advance to schedule an appointment.

Please use the Homebase locator to find the Homebase location that serves the ZIP code you currently reside in, along with the facility's phone number. You may be eligible for Homebase services if you:

Are at imminent risk of entering the New York City shelter system

Are low-income

Want to remain stably housed in your community

Dedicated Homebase staff across the five boroughs are available to evaluate households' specific needs, offering a variety of services to help New Yorkers achieve housing stability, including:

Services to prevent eviction

Assistance obtaining public benefits

Emergency rental assistance

Education and job placement assistance

Financial counseling and money management

Help relocating

Short-term financial assistance

Read Frequently Asked Questions.

Video

Audio Description: Information about Homebase, a DHS program providing homelessness preventions services to those at risk of eviction.

Woman speaker: You're working hard but still struggling to make ends meet, and you're behind on your rent. Now you're facing possible eviction. You can't imagine your kid going through it. What do you tell her? We can help your family in your home, but you have to let us know that you need help. Please, reach out before you are forced out of your home.

Text on screen:
Reach out before you are forced out of your home.
Visit nyc.gov/homebase or call 311 today to find out how Homebase can help you.

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Homebase provides New Yorkers experiencing housing instability in the community with various homeless prevention services and aftercare services to families and individuals exiting NYC DHS shelter to permanent housing. Homebase locations are servicing clients either via phone or for in-person services. Anyone seeking Homebase services should call the office in advance to schedule an appointment.

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Provides limited financial assistance for New York City households facing eviction.

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Provides limited financial assistance for New York City households facing eviction, along with client advocacy to assist in securing rent arrears grants from other public and private agencies. Call hotline beginning at 9:30am on Wednesday or Friday mornings to make an appointment.

To be eligible, you must have a court stipulation and demonstrate ability to pay future rent.

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Coalition for the Homeless - Eviction Prevention Program - Coalition For The Homeless

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Provides limited financial assistance for New York City households facing eviction, along with client advocacy to assist in securing rent arrears grants from other public and private agencies. Call hotline beginning at 9:30am on Wednesday or Friday mornings to make an appointment. To be eligible, you must have a court stipulation and demonstrate ability to pay future rent.

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Supports & resources for students in temporary housing. Infoline: (800) 388-2014.

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New York State Technical and Educational Assistance Center for Homeless Students (NYS-TEACHS) provides information, referrals, and trainings to schools, school districts, social service providers, parents, and others about the educational rights of children and youth experiencing homelessness.

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Shelter & Housing - United Way of New York City

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(212) 979-0611. Helps inform tenants of their rights.

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Assists families and refer to legal counsel for eviction, non-payment related matters etc.

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The following resources are available to support individuals and families in need of affordable housing or homelessness prevention resources.

Eviction Assistance

NYC Rental Supplement Programs

Living in Communities (LINC) Rental Assistance Program
The LINC Rental Assistance Program helps move individuals and families from shelters operated by the New York City Human Resources Administration (HRA) and the New York City Department of Homeless Services (DHS) to permanent housing.

CITYFEPS Rent Supplement Program
The CITYFEPS Rent Supplement Program can help eligible families with children at risk of entry to shelter and those already in shelter to secure permanent housing.

SEPS Rent Supplement Program
The City's Special Exit and Prevention Supplement (SEPS) program can help eligible individual adults and adult families (families without children) at risk of entry to shelter and those already in shelter to secure permanent housing.

Pathway Home
Pathway Home is a program that enables families and individuals to move out of shelter by moving in with friends or family members ("host families").

Section 8 Housing Choice Voucher

Veterans

HUD-Veterans Administration Supportive Housing (VASH)
Under the HUD-VASH program, eligible low income veterans receive a Section 8 rental voucher alongside case management and supportive services from the VA at VA medical centers and community-based outreach clinics.

Other Populations

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The following resources are available to support individuals and families in need of affordable housing or homelessness prevention resources. Living in Communities (LINC) Rental Assistance Program The LINC Rental Assistance Program helps move individuals and families from shelters operated by the New York City Human Resources Administration (HRA) and the New York City Department of Homeless Services (DHS) to permanent housing.

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Assists tenants and small home owners. Can explain how to access public assistance.

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Housing Court Answers | Fighting for Justice

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We answer questions about New York City’s Housing Court, housing laws and regulations.

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Low cost and no-cost health services to families who do not qualify or cannot afford health insurance, regardless of immigration status.

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Catholic Charities Brooklyn and Queens offers a variety of emergency assistance to those in need including limited financial assistance, short-term case management and emergency food programs.

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Catholic Charities Brooklyn & Queens provide programs and social services for our community, including affordable housing.

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Financial Support for Rental Arrears through HRA

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Financial Support for Rental Arrears through HRA

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(718) 557-1399. For individuals who are behind on their rent.

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NYC Human Resources Administration (HRA)

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NYC Human Resources Administration (HRA)

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The New York City Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Through integrated management for HRA and DHS, client services can be provided more seamlessly and effectively. The City leverages shared services functions across agencies, which results in better day‐to‐day management and building an integrated mission across agencies.

About the Human Resources Administration

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.

Commission on Community Reinvestment Report

Established by Local Law in 2019, the Commission on Community Reinvestment and the Closure of Rikers Island is committed to the process of equitable reinvestment of savings from the closure of Rikers for justice-involved and justice-impacted communities. The local law empowers the Commission to operate until 2027, engage stakeholders for public input, and issue periodic reinvestment recommendations and findings to which the Mayor is required to respond. The Commission recognizes the importance of community engagement and the voices, the opinions, and the participation of those with lived experiences as well as collaboration with representatives from community-based organizations, service providers, and government agencies.

Read the 2021 Commission on Community Reinvestment and the Closure of Rikers Island Report.

Read the 2022 Mayoral Response to Recommendations from the Commission on Community Reinvestment and the Closure of Rikers Island.

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The New York City Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Through integrated management for HRA and DHS, client services can be provided more seamlessly and effectively.

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Summer Reading Skills Fordham University 

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Summer Reading Skills Fordham University 

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Summer Reading Skills online programs call 1-800-715-2808 for more information.

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This summer, help your child become a confident, enthusiastic reader in the Summer Reading Skills Programs, offered through Fordham School of Professional and Continuing Studies and taught by instructors from the Institute of Reading Development.

Strengthen Skills. Build Confidence. Enjoy Reading.

These programs teach key reading skills for every grade, from phonics and sight words for younger children, to comprehension, textbook strategies and writing skills for older kids, and everything in between.

Guided by a knowledgeable and supportive teacher, students in these programs experience reading success again and again, developing their skills and building confidence in outstanding books at the right level of challenge for each age.

Your child will build the skills, confidence, and motivation he or she needs to become an avid, enthusiastic reader, who enjoys reading for school and for pleasure.
How the Programs Work
Your child will attend weekly live online classes that build skills and provide great experiences with terrific books - books that are filled with interesting characters, exciting storylines, and engaging themes. Between classes, your child will practice reading and complete fun interactive lessons that develop core skills and build confidence.

An Institute of Reading Development teacher will provide all the support and instruction your child needs to grow as a reader and student. Your child will get a jumpstart on the next school year and be ready to make it a big success!
Let's Discuss Your Child's Reading Development.
Call to speak with a reading program advisor.
1-800-964-8888
A variety of weekday and weekend options are available.
Learn more about the online reading programs and view schedules.
Secure Your Child's Spot Today! Class Size is Limited.

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This summer, help your child become a confident, enthusiastic reader in the Summer Reading Skills Programs , offered through Fordham School of Professional and Continuing Studies and taught by instructors from the Institute of Reading Development. Strengthen Skills. Build Confidence. Enjoy Reading.

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Queens Public Library is one of the largest and busiest public library systems in the United States, dedicated to serving the most ethnically and culturally diverse area in the country. No matter who you are, where you're from, or where you want to go, we speak your language.

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Provides free online homework help from one-on-one tutors, daily from 2–11 PM. Available in English and Spanish, from early elementary through high school grades, in core subject areas.

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Get Started With SimplyE

With your library card, it's easier than ever to choose from more than 300,000 e-books on SimplyE, The New York Public Library's free e-reader app. Library cardholders can gain access to an array of digital resources for all ages, including e-books, audiobooks, databases, and more.

If you don't have an NYPL library card, New York State residents can apply for a digital card through the Library's SimplyE app (available on the App Store or Google Play). Once you've received your barcode and PIN, explore SimplyE to discover hundreds of thousands of e-books, plus visit our website to find many more digital resources. You can also find your library card number by logging into your library account with your SimplyE username and pin. The 14 digit library card number is displayed underneath your name.

Patrons 13 years and older can apply for their own library cards. Patrons 12 and under will need a parent or caregiver to create an account. Note: These accounts cannot be restricted to only children's materials.

After registering, it may take a few hours to receive your barcode in order to access the Library's digital resources. Once you sign up for a card through SimplyE, you will need to select a home library after your barcode has been emailed to you. Log into your account and click on Settings to set your Preferred Pickup location.

If you have questions, please email schoolvisits@nypl.org

Note About Privacy & External Websites
Please note: This web page contains third-party links. By clicking on the website links above, you will leave NYPL's website and enter a website not operated by NYPL. We encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties with whom you interact through our Library services. For more information about these third-party links, please see the section of NYPL's Privacy Policy describing "Third-Party Library Services Providers . Note that children under the age of 13 should not submit any personally-identifiable information (e.g., name, email address, etc.) to any online website, per federal COPPA requirements.

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Free Online Tutoring and More with Brainfuse

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Get live, on-demand homework help from one-on-one tutors, online daily from 2-11 PM.

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The Dial-a-Teacher program is a homework help line for elementary and middle school students attending New York City public schools.

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The UFT's award-winning Dial-a-Teacher program is a homework help line for elementary and middle school students attending New York City public schools. Students or their parents are invited to call the hotline, which is staffed by classroom teachers who are experienced in all subject areas . Dial-A-Teacher began as a pilot program in 17 elementary schools in 1980 and went citywide in 1986. Today, it is fully computerized. Teachers communicate online with students and download their assignments so they can better guide them as the students work through challenges.
Learn more "
We speak your language

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Dial-A-Teacher - Official site for the UFT Dial-A-Teacher Program

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The UFT's award-winning Dial-a-Teacher program is a homework help line for elementary and middle school students attending New York City public schools. Students or their parents are invited to call the hotline, which is staffed by classroom teachers who are experienced in all subject areas .

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The Impact of Dougy Center

Read stories about the positive impact of Dougy Center on children and families who are grieving

Brigitte Lucas began bringing her daughter, Braelynn, to Dougy Center's "Littles" group twice a month after her husband, Ethan, died of COVID just a few days before Christmas in 2021. Dougy Center is one of the few places where Brigitte, Braelynn, and Blaykley can talk about Ethan and feel safe to express whatever they need. Like other young children who are grieving, Braelynn struggled after Ethan's death as she tried to understand what happened. She was tearful sometimes, mad sometimes, and sometimes regressed to earlier developmental stages. Brigitte was amazed when these behaviors began to ease not long after they started a Dougy Center group.

Read the Full Story

Grief Out Loud Podcast

Grief Out Loud is our internationally acclaimed podcast where we talk openly about death, dying, and grief

I've Missed Him At Every Milestone - Bridget

Bridget was in high school when her dad died of a heart attack in 2020. Their relationship was complicated. She loved the way her more creative side came out when they spent time together, but she also struggled with how he kept a lot of his history from her. In grieving for him, Bridget's had to reckon with two things being true at the same time. The first is that in some ways Bridget's life became easier and more stable after he died. The second is the reality that she still loves him, misses him, and wishes he could be there for all the milestones unfolding in her life. This series is a part of an ongoing collaboration between Dougy Center and the New York Life Foundation. We are deeply grateful for New York Life Foundation's tireless support and advocacy on behalf of children and teens who are grieving. read more...

Go to Episode

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The Dougy Center for Grieving Children & Families | Portland, OR

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At the Dougy Center, you'll find grief support, resources, and connection before and after a death. We provide the right place when nothing feels right.

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Alabama | California | Colorado |Connecticut| District of Columbia| Florida | Georgia | Hawaii| Idaho | Illinois | Indiana | Iowa | Kentucky | Louisiana | Massachusetts | Maine | Maryland | Michigan | Minnesota | Missouri | North Carolina | Nebraska | New York | Ohio | Oklahoma | Oregon | Pennsylvan…

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Bereavement Resources for Families | New York Life Foundation

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Learn how New York Life is helping families heal during the grief process with our bereavement resources.

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The National Alliance for Children's Grief is here for families as they navigate supporting children in their grief.

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Adult Education 2023 Summer School Sites

Adult Education provides Tuition- free classes for eligible students (21 years and older who have not earned a U.S. high school diploma or equivalency) in:

Adult Basic Education (ABE)

Career and Technical Education (CTE)

High School Equivalency Preparation (HSE)

English for Speakers of Other Languages (ESOL)

Note: Students may be required to pay associated fees for textbooks, certification exams and/or uniforms for specific classes.

We offer morning, afternoon and evening classes, Monday through Saturday at more than 175 sites in all five boroughs, including public schools, community centers and faith-based organizations.

Students are welcome to take classes at any of our sites, regardless of the borough in which they live. Important: If a CTE class you desire requires a HS diploma or equivalent, you may dually enroll in Adult Basic Education (ABE).

Who Can Enroll?

Any New York City resident who is:

21 years or older

Does not have U.S. High School diploma or equivalency (HSE)

Some Career and Technical Education (CTE) classes also have limited space for adults who do have high school equivalency diplomas.

Types of Classes

Adult Basic Education (ABE)

Career and Technical Education (CTE)

High School Equivalency Preparation (HSE)

English for Speakers of Other Languages (ESOL)

What's the Difference Between Basic Education and High School Equivalency?

Basic Education classes address lower literacy levels in reading and math to prepare students for High School Equivalency classes (HSE).

HSE classes prepare students for the GED®

How to Enroll

Adult Education Enrollment Hubs are open Monday-Thursday.

Visit one to learn more about the opportunities available and begin the enrollment process.

Day Enrollment 9:00 AM - 1:00 PM

Bronx

Adult Learning Center
3450 East Tremont Avenue 3rd Fl
Bronx, NY 10465

Brooklyn

Adult Education @ PS 13
557 Granville Payne Avenue
Brooklyn, NY 11207

Adult Learning Center
475 Nostrand Avenue
Brooklyn NY 11216

Melrose Alternate Learning Center
271 Melrose Street
Brooklyn, NY 11206

Manhattan

Manhattan Hub
269 West 35th Street 7th Fl
New, NY 10001

Mid-Manhattan
Adult Learning Center
212 West 120th Street
New York, NY 10027

Queens

Adult Learning Center
27-35 Jackson Avenue
Long Island City, NY 11101

Queens Transition Center (Day)
142-10 Linden Boulevard
Queens, NY 11436

Evening Enrollment 5:00 PM - 8:00 PM

Brooklyn

Melrose Alternate Learning Center
271 Melrose Street
Brooklyn, NY 11206

Staten Island

St. George
450 St. Marks Place
Staten Island, NY 10301

Queens

District 79
90-01 Sutphin Blvd. 2nd Fl
Jamaica, NY 11435

If you would like to contact us for more information please call us or email us and someone will help you decide the next step.

GED Examination Information

Adult Education Testing Locations

Brooklyn Adult Learning Center
475 Nostrand Avenue
Brooklyn NY 11216
(718) 638 2635 X 1212

Mid-Manhattan Adult Learning Center
269 West 35th Street, 10th Floor
New York, NY 10018
(718) 638 2635 X 1212

Frequently Asked Questions

What if I have a high school diploma or college degree from another country?

You can still take our Adult Ed classes.

Do students need social security numbers or documents to take adult education classes?

No documentation is needed for:

English as a Second Language,

Adult Basic Education,

High School Equivalency classes

Want to register for a Career and Technical Education class, leading to certification and job placement? You may need to give a social security number or other documents to verify your identity.

I am 18-21 years old. This page says Adult Education is for ages 21+. What do I do?

We have other services for those between the ages of 17-21. Check out the information for High School Equivalency.

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NYCDOE offers tuition-free adult education classes in all five boroughs for people 21 and older who do not have a high school diploma.

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Adult Learning Centers | Queens Public Library

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Learn about the services we provide at our Adult Learning Centers.

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Alternative High Schools

QCH is recognized for its expertise in helping older youth, who have struggled in traditional high schools, to attain high school diplomas and to go on to succeed in college and employment. We currently operate five alternative schools in partnership with the NYC Department of Education: three Transfer Schools and two Young Adult Borough Centers (YABCs).

Transfer Schools are small, academically rigorous, full-time high schools designed to re-engage students who have dropped out or who have fallen behind in credits at their previous schools.

Young Adult Borough Centers (or YABCs) are evening academic programs designed for high school students who are behind in credits, considering dropping out, or, because of adult responsibilities in the day time, are unable to take classes at their former high school. Take a look at the video below on how we are changing lives at our YABC at John Adams High School.

All five of our high schools are Learning to Work (LTW) sites. LTW programs offer academic and emotional support, counseling, career/college exploration and preparation, and paid internships that help students earn an income, gain professional experience, and test out potential career interests.

Contact Information

Voyages Preparatory
45-10 94th Street, 2nd Floor
Elmhurst, NY 11373
Tel: 718-271-7851 ext. 2260
Director: Sukiana Sanchez
Email: ssanchez@qchnyc.org

Voyages Preparatory - South Queens
156-10 Baisley Blvd., 2nd Floor
Jamaica, NY 11432
Tel: 718-528-5895
Director: Shawn Henry
Email: shenry@qchnyc.org

YABC @ John Adams HS
101-01 Rockaway Blvd., Room 147
Ozone Park, NY 11417
Tel: 718-322-1967
Director: Azzie Forbes
Email: aforbes@qchnyc.org

YABC @ The High School of Arts & Business
105-25 Horace Harding
Expressway - Room 102D
Corona, NY 11368
Tel: 347-507-1263
Contact: Roxanna Ruiz
Email: rruiz@qchnyc.org

Queens Satellite HS for Opportunity
162-02 Hillside Avenue
Expressway - Room 304
Jamaica, NY 11432
Tel: 347-740-2198
Contact: Clare Dwyer
Email: cdwyer@qchnyc.org

College Access and Success Program (CASP)

The College Access & Success Program (CASP) supports students through personal barriers while achieving an Associate's Degree at LaGuardia or Queensborough Community College. CASP provides students with individualized counseling to guide them through the college application process. Our goal is to connect students to resources that will empower them as advocates of higher education.

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Alternative High Schools / College Access

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QCH is recognized for its expertise in helping older youth, who have struggled in traditional high schools, to attain high school diplomas and to go on to succeed in college and employment. We currently operate five alternative schools in partnership with the NYC Department of Education: three Transfer Schools and two Young Adult Borough Centers (YABCs).

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CUNY is for students at every stage of life. The university offers programs and resources for working adults, military veterans, former CUNY students, first-time college students, and near-completers. Whether starting college for the first time, returning to CUNY after a hiatus, or resuming college after having attended another institution, there are opportunities here for you.

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the greatest urban university in the world

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Adult Learners at CUNY - The City University of New York

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CUNY is for students at every stage of life. The university offers programs and resources for working adults, military veterans, former CUNY students, first-time college students, and near-completers. Whether starting college for the first time, returning to CUNY after a hiatus, or resuming college after having attended another institution, there are opportunities here for you.

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WE OFFER FREE, HIGH QUALITY, AND CONFIDENTIAL IMMIGRATION LAW SERVICES TO HELP YOU AND YOUR FAMILY ON YOUR PATH TO U.S. CITIZENSHIP. OUR ATTORNEYS AND PARALEGALS WILL ASSESS YOUR ELIGIBILITY FOR LEGAL BENEFITS AND HELP YOU APPLY IF YOU QUALIFY.

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and confidential immigration law services to help individuals and families on their path to u.s. citizenship.

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CUNY Citizenship Now! provides free, high quality, and confidential immigration law services to help individuals and families on their path to U.S. citizenship.

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Our mission is to provide resources, services and to serve as a connector in order to support the integration process of our Latino community and other immigrant communities in the United States.

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The Latino Support Network is also a Massachusetts certified Community Development Corporation (CDC) and we work collaboratively with our local residents, community-based organizations, local government and others to create affordable housing in the city of Lynn and provide pathways to increase home ownership and create greater wealth in our community.

Our Mission

Our mission is to provide resources, services and to serve as a connector in order to support the integration process of our Latino community and other immigrant communities in the United States.To promote the potential, talent and productivity of our clients and to offer a source of reliable information and support in the process of integration. To promote and strengthen mutual cooperation and education amongst our network of support and in partnerships with other organizations with the objective of fostering and exercising a good and active citizenship and to improve the quality of life for our community.

Our History

One of the greatest assets and opportunities for the cities of Lynn and Boston is the wonderful diversity of their population. This same asset can turn into a challenge and a threat if it is not valued, fostered and developed. Education continues to be the key to successful integration and to create a vibrant and prosperous community.
Thousands of new Americans choose Lynn and Boston as their place to realize their American dream, the integration process and the barriers new Americans face have never been easy, however education is definitely the key to successfully become an active member of society and exercise good citizenship.
According to the Massachusetts Department of Elementary and Secondary Education the combined waitlist for adult basic education and ESOL classes is over 18,000 people who are waiting to participate and improve their language proficiency as well as other key skills and areas of basic education and citizenship. 38% of those on a waitlist are males and 62% are females (DESE). Most of the demand comes from urban areas such as Lynn, Boston, Lawrence, Lowell.

Our Partners & Supporters

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The Latino Support Network is also a Massachusetts certified Community Development Corporation (CDC) and we work collaboratively with our local residents, community-based organizations, local government and others to create affordable housing in the city of Lynn and provide pathways to increase home ownership and create greater wealth in our community.

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We empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in their communities.

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Home | Arab-American Family Support Center

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We empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in their communities.

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Services include assistance with immigration applications and court defense, work authorization, integration and case management support, support to unaccompanied minors, job development, English and civics, and citizenship preparation.

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Catholic Charities' Immigrant and Refugee Services work is rooted in the mission to uphold the dignity of every immigrant and refugee and to build a just and compassionate society. We help newcomers reunify with their families, resettle in a safe place, and apply their talents and skills in New York.

Our services include assistance with immigration applications and court defense, work authorization, integration and case management support, support to unaccompanied minors, job development, English and civics, and citizenship preparation. We also assist immigrants in avoiding exploitation by unscrupulous practitioners by providing reliable information and realistic counsel about immigration status.

Our work covers New York City and the Lower Hudson Valley, including Westchester, Rockland, Sullivan, Putnam, Orange, Dutchess, and Ulster Counties.

Impact

28,916 vulnerable immigrants and refugees provided with legal, resettlement, or integration assistance

86,442 calls or emails for help and referrals answered promptly with accurate information in multiple languages

13,921 unaccompanied children and adults given expert immigration legal counsel and safeguarded from exploitation

1,898 adults and children provided with legal representation

493 breadwinners helped to obtain authorization to work

1,056 immigrants reunited with their families or granted permanent status

1,276 newcomers taught English and civics

7,905 unaccompanied children given legal orientation

683 refugees and asylees provided with employment and resettlement support

View/Download the Immigrant & Refugee Services brochure. Latest Updates and Resources from Immigrant & Refugee Services

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Welcoming & Integrating Immigrants & Refugees

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Catholic Charities' Immigrant and Refugee Services work is rooted in the mission to uphold the dignity of every immigrant and refugee and to build a just and compassionate society. We help newcomers reunify with their families, resettle in a safe place, and apply their talents and skills in New York.

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LSNYC’s Immigrants’ Rights Project offers representation in a variety of matters, including naturalization applications, work authorization, adjustment of status, replacement of permanent residence cards, alien relative petitions, immigrant visa processing and removal proceedings.

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Immigration & Immigrant Rights - Legal Services NYC

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Services include obtaining lawful status, applying for citizenship, and defending against deportation.

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Skip to main content

Get Help

Take Action

What We Do

Careers & Opportunities

We provide urgent legal services to reunify families and assist low-income immigrants in obtaining lawful status, applying for citizenship, and defending against deportation.

How To Get Help

For help with an immigration matter, whether for removal defense or for help with an affirmative immigration benefit (citizenship, green cards, family-based petitions, etc.), with concerns about public charge, or for help with advance planning for non-citizen parents, please call our Immigration Law Unit Helpline: 844-955-3425. Interpreters are available for all languages.

The helpline operates Monday - Friday from 9 a.m. - 5 p.m.

Deferred Action for Childhood Arrivals (DACA)

On Friday, July 16, 2021, a federal district court judge blocked first-time DACA applicants from being granted status. For now, individuals who already have DACA can continue to renew their status, until there is a further decision from that judge or from a higher court. For assistance with filing a DACA renewal application, please email us at dream@legal-aid.org.

Detained Individuals

Immigrant New Yorkers detained by Immigration and Customs Enforcement (ICE) at the Bergen or Hudson County Jails in New Jersey or in Orange County Jail in New York, and/or their family members, may call for information about representation through the New York Immigrant Family Unit Project (NYIFUP), a collaboration between The Legal Aid Society, Brooklyn Defender Services, and The Bronx Defenders. Immigrants detained at other immigration detention facilities and in upstate New York prisons and/or their family members can call the hotline for advice only.

Detained individuals and/or their family members can contact our Immigration Law Unit Helpline at 844-955-3425, Monday- Friday, 9 a.m. - 5 p.m. Collect calls from detention facilities and prisons are accepted.

Important Things To Know

Legal Aid is compiling the most up to date information and resources for clients during the evolving COVID-19 pandemic.

Expedited removal is a way for DHS to remove people from the U.S. quickly and without giving them an opportunity to appear before an immigration judge.

Do you have questions about the public charge rule change and what it means for you.

Terms You Might Hear

The justice system can be overwhelming. Get familiar with some legal terms and acronyms you might hear like appeal, adjournment, petition, jurisdiction, deposition, and affidavit.

Attorney - A person admitted to practice law and authorized to perform criminal and civil legal functions on behalf of clients.

Bail - The temporary release of a prisoner in exchange for security given for the prisoner's appearance at a later hearing.

Beneficiary - Generally, a beneficiary is a person or entity who receives a profit, advantage, or benefit. For example, a person named to receive something in a will is a beneficiary under such will. Or refers to alien who has as a petitioner formally filing on their behalf to receive immigration benefits.

Brief - A written document prepared by the lawyers on each side of a dispute that is submitted to the court in support of each side's argument. It includes the points of law which the lawyer wishes to establish, the arguments the lawyer will use, and the legal authorities on which the lawyer rests their conclusions.

Child Health Plus - New York State's health insurance plan for children. You can apply for Child Health Plus through the New York State Health Marketplace.

Conviction - A criminal proceeding that concludes the defendant is guilty of the charged crime.

DACA - Deferred Action for Childhood Arrivals. An American immigration policy that protects eligible immigrant youth who came to the U.S. when they were children from deportation and allows access to work permit.

Docket - A written list of judicial proceedings set down for trial in a court OR a number given to a case in family court.

Essential Plan - A new Insurance Affordability Program launched in 2016 that offers qualified individuals and families a choice of plans from high-quality private health insurers through the NY State of Heath.

Evidence - A form of proof or probative matter legally presented at the trial of an issue by the acts of the parties and through witnesses, records, documents, concrete objects, etc., for the purpose of inducing belief in the minds of the court or the jury.

Felony - An offense of graver character than a misdemeanor and usu. punished by imprisonment for more than one year.

Foster Care - A system in which a child lives with and is cared for by people who are not the child's parents for a period of time.

Jurisdiction - The ability for the court to decide the case, based on the type of case.

Landlord - A lessor of real property; the owner or possessor of an estate in land or a rental property, who, in an exchange for rent, leases it to another individual known as the tenant.

Lawyer - Someone whose job is to give advice to people about the law and speak for them in court.

Lien - A claim on specific property for payment of a debt.

Medicaid - A health insurance program for low-income and individuals with disabilities. Jointly paid for by the federal and state government.

Minor - A child under 18 years old.

Minutes - Notes of what happened in the courtroom.

Misdemeanor - Lesser crime punishable by a fine and/or county jail time for up to one year. Misdemeanors are distinguished from felonies which can be punished by a state prison term.

Mortgage - A legal document by which the owner (i.e., the buyer) transfers to the lender an interest in real estate to secure the repayment of a debt, evidenced by a mortgage note.

Motion - A request to the court, usually in writing, for relief before the trial on the parties' claims, or for different or additional relief after the trial decision.

Order of Protection - A court order requiring someone to stay a certain distance from another person, and sometimes, their children, home, pets, school or employment.

Party - Person having a direct interest in a legal matter, transaction or proceeding.

Petition - In special or summary proceedings, a paper like a document filed in court and delivered to the respondents, stating what the petitioner requests from the court and the respondents.

Proceeding - A type of lawsuit. For example: In Housing Court, a nonpayment proceeding seeks past-due rent; a holdover proceeding seeks possession of the premises.

Public Charge - An immigration law that can be basis for denying a non-citizen entry in the U.S., or for denying an application to adjust status if they are applying through a family member.

Social Security - A federal program that provides income, health insurance, and other benefits.

Summons - A plaintiff's written notice delivered to the parties being sued, that they must respond to within a specific time.

Supplemental Security Income (SSI) - A federal income supplement program designed to assist aged, blind, and disabled people with little to no income and to provide cash to meet basic needs for food, clothing, and shelter.

T-VISA - An immigration visa allowing certain victims of human trafficking and immediate family members to remain and work in the U.S. temporarily.

TPS - Temporary Protective Status. Offers temporary legal status to certain immigrants in the United States who cannot return to their home country due to ongoing armed conflict, natural disaster, or other extraordinary reasons.

Tenant - A person who occupies a property owned by another, based upon an agreement between the person and the landlord/owner.

USCIS - United States Citizen and Immigration Services

Waive - To voluntarily give up a right. Examples include not enforcing the terms of a contract, or knowingly giving up a legal right such as a speedy trial.

Warrant - An official document approved by an authority (normally a judge) which gives the police permission to do certain things.

Stay Steadfast for Justice

Subscribe to The Legal Aid Society's newsletters for campaign updates, case victories, client stories, and more.

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The Legal Aid Society - Help with Immigration & Deportation

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Skip to main content Get Help Take Action What We Do Careers & Opportunities We provide urgent legal services to reunify families and assist low-income immigrants in obtaining lawful status, applying for citizenship, and defending against deportation.

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For Youth and Families
For Service Providers

For Youth and Families

Education

Health

In New York State, children under 19 years old in low-income families can get free health insurance, regardless of their immigration status. You can enroll through the New York State of Health Marketplace by calling 1(855) 355-5777 or online.

Use the NY State of Health Directory to find a Navigator in your community who speaks your language.

Find out where you can get free or low-cost health care services on the NYC Human Resources Association website.

Find a counselor, substance abuse treatment, or other mental health program that speaks your language. You can search HITE and ACS ConnectMe by language and zip code.

Benefits

Learn whether you qualify for government programs to help you afford food, housing, and more.

Visit NYC Human Resource Administration (HRA) Immigrant Resources page.

Find out what programs exist in NYC, and whether they may require U.S. citizenship or immigration status, by using the NYC Immigrant Services Manual (available to download in Arabic, Chinese, Russian, Spanish, Bengali, Creole, and Korean). Please be aware that some information in this 2013 guide may have changed. You can call 311 or one of the hotlines below if you need additional help.

You can also get legal help to understand what benefits you may qualify for.

Call The Legal Aid Society at 1(888) 663-6880 (Tuesday - Thursday, 10:00 a.m. - 1:00 p.m) or

Legal Services NYC's Government Benefits Hotline at (917) 661-4500 (Monday - Friday, 10:00 a.m. - 4:00 p.m.)

Help & Support for Crime Victims/Survivors

Get help if you or someone you know is the victim/survivor of a crime. Help is available no matter what your immigration status is or what language you speak.

The New York City Family Justice Centers offer legal and social services to victims/survivors of abuse and their children.
You can walk in Monday - Friday, 9:00 a.m. - 5:00 p.m. Find your nearest location on the Family Justice Center website.

Learn more about resources for immigrant crime victims/survivors on the NYC Mayor's Office of Immigrant Affairs website.

Immigration Help
Find free or low-cost immigration legal help

Learn more about Special Immigrant Juvenile Status (SIJS), a form of immigration help for children under 21, and find an attorney in NYC who can help you figure out if you might qualify. Download brochure in English. Descargar folleto en español.

In NYC, get free, safe immigration help in your community form ActionNYC. Call the ActionNYC hotline at 1(800)354-0365 to make an appointment or visit the ActionNYC website.

Call the New York State Office of New Americans Hotline at 1(800) 566-7636 to find a provider near you who speaks your language.

Find updated information about the President's executive action on immigration (also known as "deferred action") on the NYC Mayor's Office of Immigrant Affairs website.

Parents and caretakers in immigration detention

Learn more about how to stay in contact with your child if you are a parent or caretaker in immigration detention.

Read about the "Parental Interests Directive," a set of federal government policies related to staying in touch with your children while you are in immigration detention.

For Service Providers

Working with immigrant youth and families

Learn more about working with immigrant youth and families as a provider of child welfare or family support services.

The Center on Immigration and Child Welfare offers practice guides, training, technical assistance, sample policies, and other resources for service providers.

First Focus is a bipartisan advocacy organization that provides information related to the well-being of children of immigrants.

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For Youth and Families For Service Providers

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Department of Youth & Community Development- After School Programs

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Department of Youth & Community Development- After School Programs

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The New York City Department of Youth and Community Development offers engaging high quality programs for young people in all five boroughs of New York City during the hours they are not in school.

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The New York City Department of Youth and Community Development offers engaging high quality programs for young people in all five boroughs of New York City during the hours they are not in school.

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NYC Department of Parks & Recreation- Afterschool Programs

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NYC Department of Parks & Recreation- Afterschool Programs

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September 20, 2021 - June 10, 2022

The NYC Parks Afterschool Program provides children ages 6 to 13 with academic support and physical activity in a safe, structured environment. This free program takes place on weekdays from 3:00 p.m. to 6:00 p.m., a critical time to engage school-aged children in structured activities and expose them to new interests.

Programming is based around monthly themes supported by sports and fitness, arts and culture, and STEAM (Science, Technology, Engineering, Art, and Mathematics). Our program complements what children are learning in school and strengthens their sense of belonging in the communities in which they live.

Our programs offer:

Academic enrichment

Healthy snacks

Supervised media education

Team-building activities

Sports and fitness

Arts and cultural programming

Special events

STEAM activities

And more!

How to Join

Age and Cost

The program is free for children ages 6 to 13. Registration is required.

Registration

Registration begins Monday, September 13, 2021 at all sites and continues until the program is full.

To register, parents must visit the location of their choice with their completed afterschool application and program agreement, health attestation, and updated medical form. The medical form must be completed on or after July 2021.

Registration Requirements

Please note: Proof of COVID-19 vaccination is required, for those who are eligible, to enter the recreation center/field house to participate in activities.

Locations

Bronx

For more information about Bronx Afterschool Programs, please contact Debra Edwards, Borough Coordinator at (718) 430-1847 or at debra.edwards@parks.nyc.gov.

Youth Programs at Parks

Youth and Teen Media Education Programs

Many of our recreation centers offer free digital arts and technology courses, from game design and coding to animation and video production, for kids and teens. Learn about our Media Education programs

Sports Programs

Swim Programs

In the fall, winter, and spring, we offer free Afterschool Learn to Swim classes from 4:00 p.m. to 5:00 p.m. Experienced swimmers can try out for citywide swim teams. Learn more about our Swim Programs

Citywide Afterschool Programs

Please visit New York City Department of Education's Afterschool page to learn about more afterschool programs offered throughout the city.

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September 20, 2021 - June 10, 2022 The NYC Parks Afterschool Program provides children ages 6 to 13 with academic support and physical activity in a safe, structured environment. This free program takes place on weekdays from 3:00 p.m. to 6:00 p.m., a critical time to engage school-aged children in structured activities and expose them to new interests.

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Find after-school programs for your child. Many programs give students opportunities to learn skills, explore their interests, and discover new things and most programs are free.

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Keeping Children Safe

All children deserve to live without the fear of abuse and neglect. If you suspect that a child is being abused or neglected, make that call.

Feeling overwhelmed? - Get Help

Parenting is tough, but it should not be tough on children.

Throughout the City, resources are available to provide support services to overwhelmed parents. Call 311 and ask for "parenting support." Parents can also contact the ACS Community Partnerships.

For help finding preventive services, call the ACS Parent Help Line (OPTA) at (212) 676-7667.

Be cautious when leaving children with caregivers. Learn more for tips on choosing a safe caregiver for your child.

Is your teen acting out? Contact the ACS Family Assessment Project (FAP) in your borough for help.

Child Safety and Well-Being

It takes all of us working together to give children healthy, happy, and safe childhoods. These resources provide information to help keep children safe.

Burn/Fire Prevention Tips and Resources:

ACS and our partners invite you to join us in spreading awareness about the importance of fire safety. During the winter months especially, many families use portable electric space heaters to help keep warm. The fatal fire that took place on January 9, 2022 in the Bronx - sparked by a defective electric heater and claiming the lives of 17 people, including 8 children - is a tragic reminder to all New Yorkers to practice fire safety.

Please use and share the following fire and burn prevention safety tips and resources:

FDNY Smart: The FDNY Fire Safety Education Unit provides videos, podcasts and literature on all aspects of fire safety. The literature and website are available in over 20 different languages. They also provide in person and virtual presentations. Learn more at www.FDNYSmart.org

Safe Kids Worldwide: This nonprofit organization works to help families and communities keep children safe from injuries, and offers the following fire safety guidance and tips for parents:

Preventing Hazards:
A Life to Love: Preventing Accidental Injury to Our Most Cherished Resource Supporting Families During the COVID-19 Crisis

Preventing Accidental Injuries: Learn how to avoid some of the most common and dangerous child and infant-related injuries.

Download a booklet on how to keep your baby safe from accidental injuries.

Read more for additional resources from the NYS Office of Children and Family Services (OCFS).

Cannabis Edibles: Many cannabis edibles look like candy or food to children, but they are dangerous. Learn more about how to store them safely.

Look Before You Lock: Children should never be left unattended or be able to get inside a vehicle on their own, any time of the year but especially in warmer months.

Medication Safety: Learn about how to keep your children safe from medicine & other dangerous household products.

Safe Sleep for Babies: Tips on how to create a safe sleep environment for your baby.

Summer Safety: Information on how to have a fun but safe summer.

Window Guard Safety: Information on installing lifesaving window guards.

Due to the unprecedented impact of COVID-19 on New York City, ACS and the City of New York have developed a list of resources for those seeking assistance. The following websites aim to connect New Yorkers and their loved ones to day-to-day resources they may need, including: greater access to food and internet; housing and rental assistance; and medical, mental health and drug treatment services.
New York State's Abandoned Infant Protection Act

Coping Through COVID: Read more for a comprehensive list of resources on how to cope through the COVID-19 crisis.

Teens Take on COVID: Read more for an adolescent and teen-specific list of resources on how to cope through COVID.

New York State's Abandoned Infant Protection Act allows a parent to abandon a newborn baby up to 30 days of age anonymously and without fear of prosecution -- if the baby is abandoned in a safe manner. A parent is not guilty of a crime if the infant is left with an appropriate person or in a suitable location and the parent promptly notifies an appropriate person of the infant's location. A hospital, staffed police or fire station are examples of safe and suitable choices.

For more information regarding the Abandoned Infant Protection Act, call toll free: 1-866-505-SAFE (7233).

Get Involved

We encourage you to get involved in the lives of children in your communities by tutoring, mentoring, coaching, or volunteering.
For opportunities to volunteer, visit NYC Service.

Adult Protective Services

To report abuse and neglect of an adult 18 years old and older, call the New York State Adult Protective Services at 1-844-697-3505. Learn more about NYC services for adults who are physically and/or mentally impaired and need help to live safely in their homes.

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All children deserve to live without the fear of abuse and neglect. If you suspect that a child is being abused or neglected, make that call. Parenting is tough, but it should not be tough on children. Throughout the City, resources are available to provide support services to overwhelmed parents.

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LGBTQIA+ Services - NYC Health + Hospitals

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LGBTQIA+ Services - NYC Health + Hospitals

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NYC Health + Hospitals is committed to empowering lesbian, gay, bisexual, transgender, queer/questioning, intersex and asexual + (LGBTQIA+) New Yorkers to live their healthiest lives possible. Our health system provides responsive, compassionate and respectful care in a welcoming environment. We have a patient-centered approach toward ensuring meaningful access, regardless of language spoken or immigration status.

NYC Health + Hospitals was the first U.S. municipal health care system to mandate LGBTQIA+ training for all staff members in 2011. In 2014, NYC Health + Hospitals/Metropolitan became the first municipal hospital to open a health care center dedicated to the needs of LGBTQIA+ patients. Today we have seven of these Pride Health Centers.

All 18 of our eligible facilities earned the Human Rights Campaign Foundation's "Leader in LGBTQ Healthcare Equality" designation in 2022 - a recognition we have received every year since 2015. To earn this, facilities must train staff in LGBTQIA+ health care, have LGBTQIA+ responsive policies and make those policies available to the public and staff.

Our long-term care facilities also participated in the first edition of the Long-Term Care Equality Index (LEI) in 2021, a joint project of SAGE and the Human Rights Campaign Foundation, designed to promote equitable and inclusive care for LGBTQIA+ older adults in residential long-term care communities.

How We Care for You

As a member of the LGBTQIA+ communities, we understand you have special health care needs and concerns. To better serve the health care needs of the LGBTQIA+ community, NYC Health + Hospitals has seven Pride Health Centers: four in Manhattan, one in Brooklyn and two in the Bronx. Our Pride Health Centers serve as important spaces for LGBTQIA+ New Yorkers to receive gender-affirming health care. Providers in these centers have received extensive training to provide culturally responsive care. Our clinicians are here to address your health care needs and answer all your questions in a safe and welcoming environment.
Services include:

Primary care, such as immunizations, hormone therapy and surgical referrals

Behavioral health services and referrals

Pre-exposure prophylaxis (PrEP)

Post-exposure prophylaxis (PEP)

HIV testing and treatment

Sexually transmitted infection (STI) testing and treatment

Insurance navigation and enrollment

Puberty blockers at Jacobi and Judson

Affirming OB/GYN care at Bellevue, Gouverneur, Jacobi, Judson, Lincoln and Metropolitan

Voice coaching at Lincoln

Gender-affirming surgery at Metropolitan and Lincoln

Pride Health Center Locations Pride Health Center Brochure

Gender Affirming Surgery at NYC Health + Hospitals/Metropolitan (in PDF)

Gender-Affirming Surgery

NYC Health + Hospitals is proud to offer gender-affirming services including hormone therapy, puberty blockers and gender-affirming surgeries.

NYC Health + Hospitals/Lincoln and NYC Health + Hospitals/Metropolitan offer gender-affirming surgery on the chest, also known as top surgery. Feminizing top surgery can involve breast implants or breast augmentation. Masculinizing top surgery can involve a mastectomy, or removal of breast tissue.

Metropolitan offers top surgeries to transgender and gender non-conforming patients in line with their insurance planl and medical provider's criteria.

Lincoln also offers the following gender-affirming surgeries:

Hysterectomy: to remove the uterus

Oophorectomy: to remove ovaries

Hairline lowering: to lower or reshape the hairline of someone who has naturally higher hairlines, to reduce the space between the eyebrows and the hairline

Frontal bone reshaping/frontal sinus reset: to reshape and contour the forehead

Frontal sinus reset: to move the anterior wall of the frontal sinus to a softer position, which affects every aspect of the face, from the forehead to the eye sockets and the cheekbones

Genioplasty and angle resection: to reshape the jaw and cheeks for a rounder, softer aesthetic

Tracheal shave: to reduce Adam's apple without leaving a scar

Rhinoplasty: to reshape the nose

Cheekbone augmentation: to enhance cheekbones or make cheeks look fuller

Septoplasty: to fix a crooked or deviated septum

Our facilities with the "Leader in LGBTQ+ Healthcare Equality" designation include:

NYC Health + Hospitals/Bellevue

NYC Health + Hospitals/Kings County

NYC Health + Hospitals/Gotham Health, Belvis

NYC Health + Hospitals/Lincoln

NYC Health + Hospitals/Coney Island

NYC Health + Hospitals/Metropolitan

NYC Health + Hospitals/Gotham Health, Cumberland

NYC Health + Hospitals/Gotham Health, Morrisania

NYC Health + Hospitals/Gotham Health, East New York

NYC Health + Hospitals/North Central Bronx

NYC Health + Hospitals/Elmhurst

NYC Health + Hospitals/Queens

NYC Health + Hospitals/Gotham Health, Gouverneur

NYC Health + Hospitals/Gotham Health, Sydenham

NYC Health + Hospitals/Harlem

NYC Health + Hospitals/Gotham Health, Vanderbilt

NYC Health + Hospitals/Jacobi

NYC Health + Hospitals/Woodhull

LGBTQIA+ Patient Information and Resources

The following is a brief list of our LGBTQIA+ responsive policies and resources for our patients:
LGBTQIA+ Services at NYC Health + Hospitals Transgender Health Care Resource Guide
Patient and Resident Bill of Rights

Visitation policy: Patients have the right to designate any visitors, including a spouse, domestic partner, a same-sex domestic partner, another family member or a friend. NYC Health + Hospitals does not restrict, limit or otherwise deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation or disability. All visitors designated by the patient or support person where appropriate shall enjoy visitation privileges that are no more restrictive than those that immediate family members would enjoy. Patients may withdraw or deny consent to visitation to anyone at any time. Visitation hours may vary by facility.
Health Care Proxy Form
NYC Single-Sex Facility Policy (Executive Order 16) and Commission on Human Rights Legal Enforcement Guidance
NYC Health + Hospitals Plan to Enhance Equitable Care MetroPlusHealth Health Plan's LGBT Resource Guide and Information on Coverage LGBTQIA+ Community Resources LGBTQIA+ Health Information
Resources for Health Care Centers and Providers

Creating an LGBTQ Affirming Clinic - Resource Guide
Contact Us

For more information about our unique LGBTQIA+ health care or any other LGBTQIA+ related issues, please email: lgbtq@nychhc.org.

NYC Health + Hospitals provides advanced and sensitive LGBTQIA+ health care services at select hospitals and neighborhood health centers. We have full wellness teams in every borough with extended hours that fit your busy schedule, dedicated to serving you and your family from the very first visit. Learn more about our extended hours.

Find a hospital or a neighborhood health center near you.

NYC Health + Hospitals provides high-quality health care to all New Yorkers, regardless of their ability to pay. We can also help you find health insurance if you need it. Learn more about MetroPlusHealth, our affordable and comprehensive health insurance plan. You can also visit the NYC Care website to learn more about our health care access program for care services at little or no-cost to New Yorkers who can't afford or do not qualify for health insurance.

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LGBTQIA+ Services - NYC Health + Hospitals

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NYC Health + Hospitals is committed to empowering lesbian, gay, bisexual, transgender, queer/questioning, intersex and asexual + (LGBTQIA+) New Yorkers to live their healthiest lives possible. Our health system provides responsive, compassionate and respectful care in a welcoming environment. We have a patient-centered approach toward ensuring meaningful access, regardless of language spoken or immigration status.

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NYC Health + Hospitals/Elmhurst is the second oldest municipal hospital in New York City. Recently, Elmhurst was ranked by US News & World Report as a High Performing Hospital in 6 areas: Chronic Obstructive Pulmonary Disease, Heart Failure, Kidney Failure, Orthopedics, Pneumonia, and Heart Attack.

Hours of Operation

Adult Services

Mon-Thurs 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm Saturday 9:00 am - 1:00 pm

Pediatric Services

Mon-Thurs 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm Saturday 9:00 am - 1:00 pm

Visiting hours

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NYC Health + Hospitals/Elmhurst - NYC Health + Hospitals

# data[].attributes.attachment_link.description
NYC Health + Hospitals/Elmhurst is the second oldest municipal hospital in New York City. Recently, Elmhurst was ranked by US News & World Report as a High Performing Hospital in 6 areas: Chronic Obstructive Pulmonary Disease, Heart Failure, Kidney Failure, Orthopedics, Pneumonia, and Heart Attack.