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COMPANY BACKGROUND

1108 Hotel & Resort Sdn Bhd is a tourism and hospitality company based in Tapah, Perak, founded by Zamari Haji Muhyi in 2018. He is a Diploma in Tourism Management graduate with over 30 years of experience in the tourism and hospitality industry, as well as 20 years of expertise in event management and creative arts. He is involved in several sorts of company and is also a managing director and has major roles in Malaysian associations. He also has a great deal of training experience, which has helped him become a successful person who is well-liked by others. He said, “From the conceptualisation of a hotel to its final completion, we are always inspired by the needs of the client and the desire to offer the highest quality of services.” “A successful enterprise relies on two things; determination and vision. 1108 Hotels and Resorts has been built on both and is always looking ahead to new goals.”

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ACCOMMODATION & LODGING

1108 Hotel Tapah started in 2014 as a 3-star hotel or more commonly known as a budget hotel that offers affordable prices and other amenities as well as a focus on guest comfort and safety. The purpose is the same for both the Hotel Tapah and the Hotel Sungkai , which opened a year after the Hotel Tapah. By opening many branches, sales will increase, and the corporate name will be recognised to more people.

In 2019, Mr Zamari also operating a resort located in Kampung Tekek, Pulau Tioman, Pahang with the concept of a beachfront chalet stay that is simple, unique, and convenient. Sunset and 1108 Tekek is an ideal spot for lazy days in the sun on a completely private beach and resort, whether you spend your time there or exploring the island.

In December 2021, Mr Zamari has operated a hostel built from containers or cabins under the Slim River District Council located at YDP Slim River Lake, Perak. 1108 Carebins, a unique container-type lodging unit with a smart modular concept catered for a one of a kind holiday experience.

FOOD & BEVERAGE SERVICE

Kustom Café Tapah started in 2014 an impressive cafe in the heart of Tapah, Bidor, Perak that provides local and western food to its visitors. Kustom Cafe is also one of the Pitstop Routes of the Malaysia A10 Tapah Local Route. Motorcyclists from all over Malaysia and other countries can drop into the cafe to relax if they pass the route. This cafe has a western style that becomes your nostalgic memories around the 70s where drinks and food are served in cups and tin plates.

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I started my first day of industrial training at 1108 Carebin Taman Tasik YDP Slim River. Before starting, I was briefed by the 1108 hotels & resorts manager, namely Mr. Hakim. I have been introduced to the staff at Carebin and have been exposed to the job scope.

Then I was exposed to an overview of the layout of the Carebin and the type of room provided by this 1108 Carebin Taman Tasik YDP. They also showed me the difference between the hotel's type of bed and room to provide to customers.

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Fatin Najiha Binti Mohamad Fazli H18A0120

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I was introduced to the room rates charged by Carebin hotel according to the prices charged for weekdays, weekends, school holidays, eve and public holidays.

I also learned how to make registration, check in guests, and check out guests using the ABS post system. From the system, we can make guest registration for reservations and key in customer's data to print it as proof that the registration is successful.

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Fatin Najiha Binti Mohamad Fazli H18A0120

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I was instructed to sweep the corridor and the room area. This is because the Carebin corridor is easily filled with fallen leaves. Besides that, the need for sweeping the room is to prevent too much lizard dung in the room. The dung needs to be cleaned before guests check in the room. This is to ensure the outside and inside areas of the Carebin are always clean and tidy.

In addition, I have also been taught to turn on and use the blower. This is because the parking lot and park in front of the Carebin are always full of fallen leaves. So I have been instructed to use a blower instead of using a broom  because it is easier to move and clear all the leaves in just a couple of minutes.

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Members of the Tanjung Malim District Council visited the Carebin hotel Tasik YDP because they held an event here. On that day, I had been asked to tidy up two rooms to be a prayer room for the guests of the event.
The process of lifting the bed and devan was done by senior staff. I was instructed to sweep and mop the floor clean and free of dust.

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Fatin Najiha Binti Mohamad Fazli H18A0120

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OFFDAY

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A day after starting the holiday, I work the morning shift, which is from 8 AM till 5 PM. I worked a morning shift for a week.

Early in the morning, I started by sweeping the upstairs and downstairs corridors. After sweeping the corridor, I watered the flowers in the garden inside Carebin while waiting for the guest to check out. The time set for guest check-out is before 12 noon. Before 12 noon on that day, I checked out the guest by asking for the key room from the guest and returning the deposit money. Once the guests for a room have left, I will do housekeeping in that room.
The housekeeping work done for each room is the same for all rooms. That is, take off the sheets that have been used and replace them with new ones. After that, wash the toilet, sweep the room, mop the floor and finally sanitize the room before locking it.

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Early in the morning, I started my work with a blower in the parking lot and in the front garden of Carebin. I should also be able to use the blower in the corridor, but the work can be done if there are no guests in the room. This is because we do not want to disturb the peace of the guests early in the morning. So in the corridor, I used a broom to sweep the corridor.
After that, I took care of the guest check-out at the office. The handing over of the room keys and the return of the room deposit are done at that time.

A total of 5 rooms need to be cleaned and housekeeping before waiting for the guest check-in time at 2 pm onwards.

In the evening, before I finished my work, I watered the flowers.

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I swept the corridors upstairs and downstairs. I chose to sweep because all the rooms were full of guests, so I didn’t want to disturb them with noise.

After that, I took care of the guest check-out at the office. The handing over of the room keys and the return of the room deposit are done at that time.

A total of 9 rooms need to be cleaned and housekeeping before waiting for the guest check-in time at 2 pm onwards. But on that day I felt so blessed because my partner helped me to do housekeeping with me. I take in charge of changing the new linen and my partner is in charge of cleaning the toilet. We finished the housekeeping by 4 PM. Besides that, I also checked all the rooms to clean out all the dust and lizard dung in the room.

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I swept the corridors upstairs and downstairs. In the meantime, while waiting for the guest to check out,  I also checked all the empty rooms to clean out all the dust and lizard dung in the room. After that, I watered the flowers.

When it was time for guests to check out, the key handover and deposit money session was done in the office.

After all the guests had a check-out, I started to do 3 rooms for housekeeping.

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In the morning, I started with a blower in the parking lot and in the front garden of Carebin and then continued to sweep the corridors.

Then I started to check and clean all the empty rooms to remove all the lizard dung and dust.

By the time it passed before 12PM, I was in charge of checking out guests using the ABS Post System, collecting room keys, and returning deposit money to the guest. After that, I started to do 2 rooms for housekeeping.

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Fatin Najiha Binti Mohamad Fazli H18A0120

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OFFDAY

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Starting from this day, I worked the afternoon shift from 2 PM till 11 PM.

I will recheck all rooms before guests come and check-in. It is to double confirm that the room is surely clean from dust and lizard dung.

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Immediately entering the afternoon shift at 2 o'clock, I took almost an hour to check all the rooms and clean them of all the dust and lizard dung.

I swept the corridor area in a few minutes.

After that, I arranged for the guest to check in.

While waiting for the guest to check in or walk in, I made the linen that had just arrived from the laundry. and then update the stock by calculating how many stocks are available that day.

I have learned how to check stock everyday. It is a must now because I can know for much stock are left.

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Checking all rooms and cleaning all the dust and lizard dung.

Check in guest

Doing check stock out for that day.

In 7PM I switch on all the lights in Carebin area.

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Fatin Najiha Binti Mohamad Fazli H18A0120

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This day is the first day of Mubarak and I still work the evening shift from 2PM till 11PM.

In the meantime I sweep the corridor, I also clean all rooms from dust, spider web and lizard dung.

Then in the evening I checked the stock for that day.

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I helped my partner in the morning shift to do one room for housekeeping. I incharge to changing a new bed sheet, duvet cover and pillowcase while her clean the toilet.

After that, check all empty rooms for a second time on that day.

Have done a stock check.

Late in the evening, I assist to handle a guest check in.

Then on 7PM i switch on all the lamp in Carebin area.

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Check all the rooms for free of dust, spiderweb and lizard dung.

Doing a stock check for that day.

Check in guest

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OFFDAY

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After a week of evening shift work, this week and starting today I work all morning shifts, which is 8AM to 5PM.

I swept the corridor area outside the room.

Complete the guest check out.

Do housekeeping for 5 rooms.

Calculate the linen that needs to be washed to be sent to the laundry.

And after that, sorting out the new linen arrived yesterday. Upon completion, I calculated the stock check for the day.

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8:00 AM
Checkout guest

8:15 AM
Housekeeping for one room only, include change new bedsheet/ linen, wash bathroom and final mopping the floor.

9:40 AM
Sweep the coridor

10:15 AM
Watering the plants

11:00 AM
Stock checking

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Work in MATTA FAIR EVENT from 9AM to 7PM
By 9 o'clock, I was decorating and displaying all the flyers and vouchers on the booth.

I approach the guests by giving flyers and providing information about the package.

On that day, only 1 package was sold.
At 7 o'clock, before we left the booth, we packed up the booth just as we first came.

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Day 2 of MATTA FAIR, WTC, KL.

The event starts at 9am. Before starting, I set up the booth. Once reached at 9am, more people came into the hall and started to go to each booth to see the packages offered.

In the meantime I distributed the brochures/flyers to the people, I also explained and answered the questions they asked about the packages.

For this second day, I sold to almost 6 customers. And there are two customers who bought two packages of room stay & Sg Klah Hot Spring in Sungkai.

Then I also sold room stay & white water rafting in Slim River to one customer.

By the time of 7pm, I packed up stuff and cleaned up the booth to go back to Slim River.

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Move to Tapah hotel at 1230pm. The same day I started the shift at 3pm.

I was taught by Cik Ani related to the guest check-in process to this hotel. She also told the room types according to the room number. I was also brought in to see each type of room. In addition, she also taught me what to do in the evening if no one was at the hotel. I had to go down to the cafe to help if necessary.

So in the evening when no one checked in, I would go down to the cafe. At the cafe I learned about table numbers in order, how to write an order in a book and how to write an order in a receipt book. In addition, I also take orders, make water and deliver food.

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The second day I worked at the Tapah branch. I work from 3 pm to 12 am.
I would go down to the cafe when no one in the hotel wanted to check-in. I helped in the cafe for Ramadan Set by making water, delivering food and drinks, until the cleaning session was over. In the meantime, I will go up to the hotel to check in guests.

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OFFDAY

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Because Jiha is on holiday today, it will be me who will take his place, at 11 pm-8am.

Apart from that I also do OT for 6 hours from 5pm-11pm.

At 5 o'clock I checked in with two guests. After that I went down to the cafe to help the cafe people with the Ramadan set.
For midnight work, I started locking the fence at 3am then started a sweeping and mopping session of the hotel corridors and stairs. At 5am I unlocked the gate.

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Work shift from 3 pm-12am.

I was on duty at the front desk until 6 o'clock, then I went down to the cafe to help with the Ramadan set at that time.

During my time at the front desk, I also helped Kak Ira and Cik Ani bring down and up the dirty and clean laundry.

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Work from 3 pm-12am.

I stayed at the reception until 6 o'clock then I went down to help at the cafe. Apart from making water and taking orders I also helped to lift up the tables and chairs outside the cafe inside to close the shop. In the meantime at the cafe that night, I also checked in guests at the hotel.

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My working shift is from 3-12 pm.

When there are no guests in the hotel, I go down to the cafe to help if necessary.

The work that I do in the cafe is to make water, deliver food, lift dirty plates and cups, wipe tables and wash spoons and cups. Helping in closing the rollshutter and lifting up the tables and chairs outside the cafe.

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Working shift from 3 pm-12am.

I assist in the check-in of guests into the hotel.

After that I went down to the cafe for a set of ramadan time after that.

The peak time that customers always come is when breaking fast and moreh time. So that we all do not win hands to serve all customers.

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Working shift from 3 pm-12am.

I am helping check-in guests at the hotel.

After the guest registration is done, I help the people at the cafe by taking orders, making water, washing cups and so on.

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OFFDAY

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I do OT for 6 hours from 5pm-11pm then straight from 11pm to 8am because Jiha is offday.

I checked in the guests then after that I went down to the cafe to help the cafe people with the Ramadan set.

For midnight work, I started locking the fence at 3am then started a sweeping and mopping session of the hotel corridors and stairs. At 5am I unlocked the gate.

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My working shift is 11pm-8am.
Because the cafe has so many customers, I had to be asked to come down to help, time people break their fast and the time after Isyak. Customers started coming non-stop and it was very crowded.

In the meantime I also check-in guests.

For midnight shift work I stay awake by sweeping and mopping corridors and stairs.

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My working shift is 11pm-8am.

The work that I have done on the night shift is to stay at reception, sweeping and mopping corridors and stairs.

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My working shift is 11pm-8am.

The work that I have done on the night shift is to stay at reception, sweeping and mopping corridors and stairs.

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My working shift is 11pm-8am.

Due to many bookings for the Ramadan set at the time, I was asked to OT and help the cafe staff starting at 6:30 pm-11pm.

In the meantime, I also have a check-in guest at the hotel.

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My working shift is 11pm-8am.

This time I'm doing overtime working only for two hours to cover the Ramadan set only, at 6-8pm.

I also send messages to guests who make reservations through Agoda and Booking.com, about the booking clash. The message was sent to get their phone number so that we could explain in more detail through a phone conversation.

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Working shift 11pm-8am

Today the cafe should be closed. But because this is the last week of Ramadan, the cafe is not closed. For that reason too, the cafe receives a lot of response from guests who come non-stop. Due to that, I who work at night also have to come down and help out at the cafe.
On this day too, there has been a leak at the staircase. The reason was because the previous day the hotel rooms were mostly full so the pipes in the rooms without windows were clogged.

That night I also had to mop many times to avoid more water stagnant on the stairs.

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OFFDAY

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Still worked the night shift even though I supposedly changed my work shift after my offday.

Working at night as usual I sweep and then mop the corridor floor and stair floor.

The leaking water was still flowing a lot and I had to mop trice until early in the morning.

At that time, I also had sent a message to guests about the problem of leaking pipes that occurred in this hotel. In addition, I have pasted caution signage on the stairs.

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I am still trying to get the phone number of the guest who has made the booking in the near future to inform of the problem that is being faced at the time.

Sweep and mop the floor of corridors and stairs.

Check-in guests.

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My working hours are 11 pm-8am. Today is Eid night, so I needed to work overtime at the cafe. I do OT at 9pm until 11pm. The situation in the cafe that night was very hectic.

Due to this year's Eid in panic and last minute, so during the night work I have to answer dozens of calls asking about room vacancy. Not just a call, but they also came to the hotel to ask about room availability until early in the morning.

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Today is the first day of Raya.

After I finished work at 8 am, I took a nap and woke up to help Cik Ani with housekeeping from 10 am to 12 noon.

On this first Raya also the water was still flowing on the stairs, so I had to mop to avoid the stairs getting too wet. Because it will risk the safety of guests that pass the stairs.

That night too I was still answering dozens of calls asking about room vacancies.

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Working hours 11 pm-8am.

At night I sweep the corridors. Due to this Raya season many people came to ask about vacancy rooms so I didn’t lock the fence for a few days during this Raya week. And this night too I still have to pick up a lot of phone calls.

And that morning I did OT for 1 hour and 30 minutes waiting for Cik Ani to come to work. I could not leave the front desk with no employees because I was afraid of if there would be guests checking out during that period.

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After two days of holiday in Raya, the cafe started operating again on the third Raya. The cafe situation is hectic again as people return to Tapah’s hometown. Due to lack of employees, I worked at night shifts and had to come down to help at the cafe. I did OT for four hours starting at 7pm to 11pm.

After that I resumed work at 11pm. I did my night job as usual which was sweeping and mopping the floor and stairs of the hotel. Apart from that I also answered phone calls.

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I did OT for 2 hours at 5-7pm because I was waiting for Jiha to come home from Kellie Castle. I was standby at the front desk.

And then I continued OT from 7pm to 11pm at the cafe due to lack of employees and many customers came non-stop. I stayed at the cafe from 12 to 1 am until the cafe closed. I also help to lift up tables and chairs outside the cafe.

After work in the cafe I continued the night shift at the hotel until 8am.

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On the fifth Eid, I still do OT at cafe at 8 pm-11pm.

At the cafe, I help to make water, take orders, deliver food, lift dirty plates and cups, wash cups and spoons and then wipe the fork and spoons and wrap it with tissues as preparation for the next day.

During my OT in the cafe, I also had a guest check-in at the hotel.

After the cafe closed, I resumed my work at the hotel until 8am. As usual my night job was to stay at the reception, sweeping and mopping the hotel floor and stairs.

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OT from 8:30 pm to 11 pm at the cafe. Help what is necessary because many people came due to Eid week.
Today is the most tiring day because today the roller shutter in the cafe is broken and can't close. Various methods were used to correct the shutter but ended up being only can tie the shutter using rope for awhile because it was already late at night. All cafe intern workers returned home at 4 p.m. And it's all helped by Angah's friend.

After that, continue working the night shift until 8 am.

Then from 1 pm - 2 pm, I helped Cik Ani and Kak Ira to do housekeeping at the apartment.

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I switched work shifts with Alya. I work at the cafe and she work for a night audit at the hotel. We agreed to change shifts because Alya suffered a minor injury to her finger. Her fingers can't get wet and it's hard to move.
I work at 3pm to 12am. At cafe I take orders, make water, deliver food and drinks and make bills.
Coincidentally on that day, one of the cafe interns, Aida, worked at Kellies Castle, so two hotel interns (me and Najiha) who had to cover the cafe from the evening while waiting for Aida to come back at night.

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I still work at the cafe replacing Alya on this day.
I work at 3pm to 12am. At cafe I take orders, make water, deliver food and drinks and make bills.

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These day should be back on our normal shift but Alya still asked for wanting to extend in swap shift with me. So these is my last day of switching shift with her.
I still doing the same work as two days before.

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My working shift is 11pm-8am.

The work that I have done on the night shift is to stay at reception, sweeping and mopping corridors and stairs.

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OFFDAY

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Evening shift work from 3 PM-12 AM.

From 3pm-6pm
I worked at the hotel reception. I am checking new bookings and check-in guests.

6 PM-12 AM
After that I went down to the cafe to help people in the cafe till night. In the meantime until the night at the cafe I will run up and down from the cafe to the hotel to help check in guests.

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Evening shift work from 3 PM-12 AM.

From 3pm-6pm
I worked at the hotel reception. I am checking new bookings and check-in guests.

6 PM-12 AM
After that I went down to the cafe to help people in the cafe till night. In the meantime until the night at the cafe I will run up and down from the cafe to the hotel to help check in guests.

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Evening shift work from 3 PM-12 AM.

From 3pm-6pm
I worked at the hotel reception. I am checking new bookings and check-in guests.

6 PM-12 AM
After that I went down to the cafe to help people in the cafe till night. In the meantime until the night at the cafe I will run up and down from the cafe to the hotel to help check in guests.

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Evening shift work from 3 PM-12 AM.

From 3pm-6pm
I worked at the hotel reception. I am checking new bookings and check-in guests.

6 PM-12 AM
After that I went down to the cafe to help people in the cafe till night. In the meantime until the night at the cafe I will run up and down from the cafe to the hotel to help check in guests.

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We got a new shift schedule because an intern from Tioman Island had returned to the Mainland.  I was given a work shift at 11 pm-8am.  Because of that, I am no longer required to work overtime to cover the cafe because the cafe already has enough employees.

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Work shift : 11pm-8am

11PM
When clock in, I straight away checking bookings from Booking.com and ABS post system to see guests who have checked in or not and new bookings. After finished I will go down to the cafe to help what is needed until 12 o'clock. In the meantime I will also run up to the hotel to check in the guest.

12AM
After the cafe closes, I will continue my work at the hotel by sweeping and mopping the floor of the corridor and stairs. Upon completion I will be on standby at the reception until 8 am.

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OFFDAY

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I was supposed to work a night shift, but because the next day I had to join the MATTA FAIR event at the Ipoh Convention Center, so I had to sleep at night and couldn't work until early in the morning. Me and Jiha already agree about this shift change. So on these day, I work from 3pm to 12am.

Since now the customers in the cafe have decreased and there are already enough employees, I have rarely come down to help in the cafe. So I have spent a lot of time at the hotel reception.

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MATTA FAIR @ IPOH CONVENTION CENTRE, 10AM-9PM

Reached at ICC at 9:40 AM then straight setup the booth because right at 10am visitors are allowed to enter the exhibiton hall.

Honestly, I said from the first day, the hype was a bit down compared to the previous MATTA fair event at the WTC. And the majority of visitors are Chinese.

I distribute flyers to visitors who come as well as explain to them and answer questions asked. On this first day, I only got one sale, a package at the Sungkai & Hot Spring Sg Klah hotel.

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MATTA FAIR @ IPOH CONVENTION CENTRE, 10AM-9PM
Hari 2 / Hari Terakhir
Arrive at the ICC at 9:30 AM then continue to set up the booth because exactly at 10 AM visitors are allowed to enter the exhibition hall.
Supposedly on this last day, more visitors can attend this exhibition. Yes, there are still visitors but not many people come to the stalls under Perak Tourism. The hype was very slow compared to the first day.
For this MATTA FAIR, I could not hold any sales because the package was in Perak while most people were looking for a package outside Perak.

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Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

# data[].attributes.body
Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

# data[].attributes.body
Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

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OFFDAY

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Jom Cuti -Cuti Malaysia @ AEON Kinta City Mall, 10 AM - 10 PM
The event was held for 3 days, but I only went on the first day. Because I have to teach other interns how to handle exhibition events like this, since I have had experience with two events before.
At 9 am, we started heading to Ipoh from Tapah. Right at 10 am and the mall opened we went straight into the roadshow hall to look for a booth and set up the booth. The package that sells for this event is just an entrance ticket to Kellies Castle only.
Thankfully and fortunately on this first day, we managed to sell one package to the visitors who came.

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Despite working hours at 11 PM-8AM, that morning I worked overtime for housekeeping and reception. On this day I, another intern and a morning shift worker have to do housekeeping of six rooms and two apartments.
And night shift work is still as usual i.e. sweeping and mopping the floor.

# data[].attributes.body
Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

# data[].attributes.body
Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

# data[].attributes.body
Work shift at 11 PM - 8 AM.
For 1 hour I will go down to the cafe until the cafe closes at 12. After that I continue my work at the hotel by sweeping and mopping the floor. After that I will stay at the reception until 8 AM.

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Many changes happen on this 1st Jun. The first is that working hours are increased to 10 working hours just because to parallel according to the government order in raising the minimum wage of employees, so the company set new working hours from 9 hours to 10 hours.
Apart from that, room prices are also changing and the price is increasing.

And my work shift today is from 10 PM-8 AM.
For 1 hour I will be at the reception and for another one hour I came down to the cafe. After the cafe closed at 12 AM, I went up to the hotel and resumed my work at the hotel i.e. mop and sweep the floor.

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OFFDAY

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My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

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OT for an hour from 10 AM to 11 AM to helping in housekeeping. Then I resumed work according to the afternoon shift from 2 pm to 12 am.
I didn’t know what holidays were at that time but the hotel was fully booked and many people called and came walk-in to ask for room vacancies. I answered dozens of calls in almost less than 3 minutes for the next other call. Then I had to print full booked signage in front of the gate but still many asked for empty rooms.

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Doing OT for housekeeping for one and a half hours from 12 PM-1:30 PM.
Then continued my working shift from 2 PM-12 AM. I check in guests and answer calls from customers.

# data[].attributes.body
Today is a public holiday, Yang di-Pertuan Agong's birthday.
Because the hotel was fully booked yesterday, so I had to do OT today starting at 1020 AM to 2 PM. After finishing the housekeeping, I had to cover the reception counter because Ms. Ani had to go to Abang's wedding. Then I continued to resume work from 2 PM to 12 AM. I am check in the guests, and the hotel are still full booked.

# data[].attributes.body
OFFDAY
Eventhough I offday, I am still doing OT for helping in housekeeping from 9:50 AM to 12 PM

# data[].attributes.body
Work shift at 2 PM - 12 AM.
I work at the front desk from 2pm to 10pm. After that I went down to the cafe until the cafe closed in line with my work hours finish. At the front desk I do to check in guests, while at the cafe I use my service to serve customers.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was needed, and then when the cafe closed I went up to the hotel again to resume my work by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
OFFDAY

# data[].attributes.body
My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

# data[].attributes.body
My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

# data[].attributes.body
My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

# data[].attributes.body
My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

# data[].attributes.body
Today is supposed to be an offday but I have to work to accumulate my Eid holiday at the end of the internship.
Coincidentally on this day also the morning shift workers are both on leave. So I have to cover them by working the morning shift, which is at 8 am to 6 pm.
In the early morning at 8 I swept the corridors while waiting for the guest to check out. After checking out I was assisted by 3 other interns to do housekeeping. Housekeeping starts at 11.30am until 12.30pm.

# data[].attributes.body
I work at morning shift which was at 8am until 6pm. I manage the reception and do the housekeeping. After finish housekeeping all the rooms that had been checked out, I was instructed to remove the old curtains and install new curtains at the two hotel apartments. And then in the evening before work end I swept the floor of the hotel corridor.

# data[].attributes.body
My working hours are 2 PM-12AM.
From 2pm to 10pm I work at the front desk.  I did the work to check in guests and sweep the corridors.
Just enter at 10pm and above, I go down to the cafe to help at the cafe until 12am. I help in washing cups and lifting tables and chairs.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.

# data[].attributes.body
My shift work hours start at 10 PM - 8 AM.
At 10 to 12 I would go down to the cafe first to help what was fit, and then when the cafe closed I went up to the hotel again to resume my work i.e. by sweeping and mopping the floor of the corridor and stairs. After that I will stay up at the reception until 8 am.