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Forces to change: Pandemic.....

Change n Innovation:

Current business of matahari:

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1. Forces to change: Because of the advanced technology that forces McD to provide the equipment for the alternative ways of people ordering foods.

2. Changes: The service of food ordering

3. Innovation: New equipment for ordering foods (standing self service machine)

4. Current business of McD: we can order either through the counter or we can do a self-service order which we use a self service machine.

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Forces to change : because the advancement in technology alot of people prefer to use a cashless way of payment

Changes : provide a cashless way to pay the services

Innovation : gopay or digital wallet

Current bussiness of gojek : the company rewards user/customers to use gopay in a form of go-coin.

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Forces to change : to compete globally, Improving customer service, developing local UMKM.

Change and Innovation : differentiate service namely GoFood, GoPay, GoMart, Gosend.

Current business of Goto : e-commerce, logistic and fulfilment, advertising and marketing technology, Goto financial.

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1. Forces to change:

• The changes in OYO during the COVID-19 pandemic occurred due to a decrease in demand and travel restrictions. The impacts included reduced revenue, lower occupancy rates, and the implementation of safety and cleanliness protocols for guest and staff well-being.

2. Changes:

• OYO has undergone quality and service improvements to compete with big hotels.

3. Innovation:

• Positive innovations that OYO can implement post-COVID-19 include enhancing contactless check-in, improving cleaning and sanitation practices, and offering flexible booking policies to adapt to changing travel trends and guest expectations.

4. Current Business of OYO:

• OYO's current business is accommodation services and intermediaries for lodging properties.

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Forces To Change: Pandemic Covid-19 everyone must follow for quarantine and lockdown during the pandemic

Change: Decreased income and lack of incoming customers

Innovation: Selling on the roadside and promotions like buy 1 get 1 (marketing strategy), Pizza Hut n PHD application

Current business of pizza hut: Everyone can buy Pizza Hut without having to go to the store can be purchased via the Pizza Hut/Pizza Hut Delivery application and get cheaper prices