# data[].attributes.body
Today is my last day to having my internship in Loh Guan Lye Specialists Centre. During this 16 weeks, I had really learnt a lot of new things from my colleagues. They always sharing their working experience with me and teaching me how to solved the problems that I had faced.

16 weeks, so many unforgettable days with my colleagues that I was loath to part with them. I really appreciate every moment that I had spent with them.

Thank you my dearest colleagues, you guys is really helpful and kindly to me during my 16 weeks of internship. The experience that they sharing with me really useful for me in my future life.

Thank you very much and I will really missing them.

# data[].attributes.body
Today Pooi Yee teach me some budget knowledge. She teach me how to update the budget template in the system and the rules that need to pay attention. The budget we need to do for the coming year mostly is based on Revenue and Expenses.
For the Revenue, each Department need to budget their Revenue that they will reach it in the coming year and expenses that they need to use or spend in the next year.

First, they need to know what capex that they need it and want to buy at next year. The cakes included asset and machine.

Second, they need to mention there is the capex want to buy the new one or want to replace old capex.

Third, they also have to jot down whether the capex is the must to have or just need to have it for the improvement.

Fourth, they need to write the justification. Justification should be clear and supportive reason to having the new capex.

Fifth, for those who want to buy the new capex, they need to take the quotation from supplier.

Last but not least, they need to count the break even point of the year for the machines. They need to based on their expected revenue to count the return years on investment.

This budget template and learning experience is very useful for my future working life.

# data[].attributes.body
This is my last Wednesday for my internship. As usual, I continue to check the Doctor's Advice Slip.
After I checked the Slip and ensure that the charges in the Slip is same with the patient bill and Pooi Yee need to update the system in the computer.
When we checked and realise it got problems in patient bill, either undercharge or overcharge, we need to collect it and send it back to the Billing department.

# data[].attributes.body
Yesterday I had already sort and arrange the Doctor's Advice Slip for last week. Hence, I need to combine all the Doctor's Advice Slip for the previous few weeks (May) according to the doctor's name.
After that, I start to check the bill of patient.
First, we need to make sure the Doctor's Advice Slip is the same patient in the bill that we charge out.
Second, we need to ensure all charges that charge by doctor in the Slip have charge out in the patient bill.
Third, we need to ensure there have a discount for insurance holder.

# data[].attributes.body
As usual, today need to go to collect the Doctor's Advice Slip with Pooi Yee. We go to Billing Department to collect the Slip for inpatient who have done the payment.
Previously, when LSC do not yet launch the Block 3 (New Wing), Finance Department and Billing Department is a combination and share a same workplace.
Billing department is doing the patient bill while finance department is responsible for company's finance.
After the collection, I start to do the arrangement of the Slip.

# data[].attributes.body
Today I have assign a task from my manager to handle the mystery call project. This project is a improvement project that use to ensure organisation have quality on answering call.
I will call to the particulate department extensive and ensure they have reach the requirement when they answering a call. The requirement such as:-
I. Good morning / good afternoon / hi / hello
II. Identify department
III. Identify herself / himself
IV. Goodbye / Thank you on ending a call

# data[].attributes.body
Today Ms Loo teach me how to process the Petty Cash. Petty cash is a voucher form for the staff who want to claim back money. For example, transportation fees, outstation for conference fees, workshop fees and hotel budget for their outstation. Before learn the process of petty cash, I need to learn about some GST Tax code, because there are some expenditure cannot claim back GST.
After that, I start learn about the process of petty cash.
First, below RM25 and without receipt, staff can claim back their money with the senior manager signature.
Second, above RM25 must have receipt.
Third, below RM150, unit head can sign for reviewed and approved.
Fourth, above RM150, it need senior manager signature on the approval.

# data[].attributes.body
Today I go to do Tagging at FOD. Last time, there has no FOD (front office department) and it is under CRD (customer relations department). Since year 2009, FOD only seperate out from CRD.
The asset I checked today is all the old asset that transfer from CRD to FOD, means that CRD hands on all the asset to the FOD and they have already submit the transfer form.
Hence, I had went to many places to check the Asset because all the counter and reception is also under FOD and there have a counter at each floor.
1. B3 L01 - Reception counter
2. B3 L07 - Reception 7A
3. B2 L01 - Admission counter
4. B2 L01 - Cashier
5. B2 L01 - operator room
6. B2 L01 - A&E outside corridor
All of these asset is transfer asset and long time ago. Some of that also already dispose. Hence, it took whole day for me to find out all of these asset.

# data[].attributes.body
Today Anisa will continue to do the online payment for April and I was continue to check the GRN Listing for May.
After lunch time, I go to the billing department with Pooi Yee to collect the Doctor's Advice Slip. As usual, after collect it I start to sort and check the amount and charges of the bill.
LohGuanLye Specialists Centre gave a good benefit provide for their staff; which are: it is FOC for their own staff, 80% discount for the staff's family (husband/wife and children) and 20% discount for staff's parents.

Today, Miss Aziah have been came to LOH GUAN LYE SPECIALISTS CENTRE to visit me. I had shared my working story and job scope with her. Very thank you to Miss Aziah come to visit me.

# data[].attributes.body
Today when I reach office, I continue to arrange the GRN Listing (which is done) according to the alphabet from A - Z.
After that, I have to seperate out the 4 selected company's tax invoice which is total up and over RM50K. Then, we will start to do the payment for April Tax Invoice. My colleague Anisa who handle for the payment will teach me how to do the payment. She is handle for the outgoing payment which is payment to the supplier according the tax invoice.

# data[].attributes.body
Today I need to complete the CEA Form (Capital Expenditure Approval).
Firstly, Ms Loo give me an original CEA Form and I need to photocopy one set. (1 set original is for Finance Department to do filing, 1 set photocopy is for those Department who request for the asset to do Tagging)
Secondly, I need to print the bar code number of the new asset.
Thirdly, stick the bar code on the sticker that with LohGuanLye Specialists Centre logo and together with the orange colour sticker that mention of the department.
After that, Ms Loo will sent these form to those Department who request for the new asset.

# data[].attributes.body
Yesterday is public holiday (Wesak day), and also is my off day.
Today, I go to FSU (Food Service unit) to do Tagging. Besides that, I also go to canteen to check the Asset. The asset of canteen is under FSU. The asset I check in FSU and canteen included the PVC curtain that install inside the kitchen, plate dryer and some cabinet. I guide by Fiza to check the asset (unit head of FSU).

After that, I help Pooi Yee to cop the envelop and stick the doctor's name. This envelop will pass to doctor later together with the P&C document

# data[].attributes.body
This morning, I go to few places to do Tagging.
I. ART
II. CCU
III. Eyes lab
IV. Endoscopy Room

After lunch hour, I stay at office to check GRN Listing. Beside these, Ms. Loo also teach me about Hire Purchase (HP) calculation. She teach me how to calculate the Interest about HP from bank and how to debit and credit the Interest Account

# data[].attributes.body
It is Monday again!!! Today after lunch, I follow Pooi Yee go to Billing Department to collect the Doctor's Advice Slip. As usual, there have 3 different colour Slip from different Level of Clinics and Specialists.
After collection, I start to write and sort the bill number from doctor's Advice Slip according to Hospital Invoice No. from Tax Invoice.
After sorting, I start to check the charges from the Slip and ensure all the charges in the Slip have charge into the tax Invoice of the patient.
Beside that, I also need to check the discount for Insurance holder or discount for the employee's family.

# data[].attributes.body
Today our Finance Department have a Budget Planning meeting for Financial Year 2018. The Financial Year of LSC is place on Sept 1 - 31 Aug. This budget planning is incharge  by our finance department. Hence, it is involved all the finance staff and all the Unit Head of each department. And very lucky as me, I have an opportunity to follow my colleagues to go in the meeting room and can gain some experience from them.
This is a very first time for me to meeting with all the management and I had really gain a very good experience from this meeting. The presenter of this budget planning is my manager - Ms. Lim Sook Fong. She is showing me a good attitude and good skills during her presentation.

Budget Planning
Training: Budget FY2018 Template
Venue: Meeting Room 1
Date: 5/5/2017
Time: 3pm-4pm

# data[].attributes.body
Morning I check the GRN Listing for Inventory in office.
After lunch, I go to Paeds Ward to check the Asset (do Tagging). Paeds wards also know as Children's Ward in Loh Guan Lye Specialists Centre. To ensure the safety of the children's ward, we named to ensure tgt the door is keep closed always. So that the children will not simple run out from the ward.
Beside that, the outsider/visitor also cannot simple go in the Paeds Ward. They need to press the bell that installed outside the door and the nurse will open for them.
It is a good prevention and ensure the safety of the children.

# data[].attributes.body
Today I go to few places to do Tagging with Ms. Loo. We go to:-
I. Nursing Department
II. Endoscopy Centre
III. CCU (Critical Care unit)
IV. Haemodialysis unit
This is a first time I walk in to CCU Room. CCU is a special department of a hospital that provides intensive treatment medicine to patient with severe and life-threatening illness and injuries, which require constant, close monitoring and support from specialist equipment and medication in order to ensure normal bodily functions.
This is a very strongly different feeling when I walk in to CCU room and compare to other normal patient Ward. In normal patient Ward, we still can see the patient is walking around. But in CCU, the patient all is needing the medical machine to support their life.
Hence, for myself, I feel that we need to appreciate the time that we have. Because life is short, please make it meaningful

# data[].attributes.body
Yesterday is Public Holiday (Labour Day). Hence, it is my off day too.
Today I follow Pooi Yee go to Billing Department to collect Doctor's Advice Slip. Billing Department is located at Old Wing Level 3, because the patient Ward is located at Old wing Level 3 until Level 6.
The Doctor's Advice Slip actually is only for in-patient which is for the patient who need to admit in hospital. The collection of Doctor's Advice Slip will be done every week. Thus, today we go to collect for last week's Doctor's Advice Slip. The Slip that we collect is together with the bill that done by the patient. After that, I need to sort it according to the invoice number on billing statement and combine with the previous week Slip but same month-April

# data[].attributes.body
Daily task:-
Today I did not go to do Tagging. Hence, I stay in office do the GRN Checking. I continue check the Expenses (EX) GRN Listing from 15.04.2017 to 25.04.2017. The GRN Listing start from 26.04.2017 is still not yet ready from purchasing.

Beside that, I also check the Asset GRN Listing for April. These asset is define as the furniture, machine and equipment. It is different compare to Inventory. Inventory is more on the medical supplies such as medicine that order from the Pharmacy or the cap, mask and gloves.

# data[].attributes.body
Today I go to Bio-Medical Engineering Department with Ms Loo. Bio-Medical Engineering department is not lacated in the building of Loh Guan Lye Specialists Centre. It is located at the beside shop lot of Loh Guan Lye. We go there to check some new asset and transfer item.
Bio-medical Engineers define as combine engineering principles with medical and biological sciences to design and create equipment, devices, computer system, and software used in healthcare. They responsible for install, adjust, maintain, repair, or provide technical support for biomedical equipment. Bio-medical Engineers also will provide training to clinicians and other personnel on the proper use of equipment.

# data[].attributes.body
Daily Task:-
Today I continue check theGRN Listing for Expenses (EX). Compare to consaingment (CS), expenses will be more than it. Hence I only finished to check the GRN expenses from 01.04.2017 to 14.04.2017. The expenses of the company included all the miscellaneous, stationary, printing A4 paper, Laundry (OT Department) and pantry (Crockery cooking utensil - megafoam  10z/30ml portion cup).

# data[].attributes.body
I have 2 task to complete by today.
First - I need to check the Consaingment GRN of the month. Consaingment GRN Listing do not as much as the Inventory GRN. Hence, I have catch up my time to complete it by today. Consaingment actually is meaning for a batch of goods destined for or delivered to someone.
Second - I need to scan all the Insurances Policy FY 2017 into computer. There have 10 types of insurance agreement and the policy need to scan into computer such as commercial fire risk, public liability and some highest management personal insurances (Director, CEO, and Senior Manager).

# data[].attributes.body
Today is Public Holiday.
It is my off day too~~!!! xD

# data[].attributes.body
I continue to check Doctor's Advice Slip today. The doctor's advice slip has divide into 3 colours, which is Pink, Yellow and Blue.
i. Pink colour - Level 1 Clinic
ii. Yellow Colour - Level 5 Clinic
iii. Blue Colour - Level 6 Clinic

As usual, I sort the Doctor's Advice Slip according to the colour, doctor's name and the hospital billing number. Normally, the slip will collect by Pooi Yee every week. Hence, after I sort it I still need to combine it with the previous week Doctor's Advice Slip.

# data[].attributes.body
Today I do filing in office. I file in all the documents and forms that I had done the Tagging. As usual, we need to update the Asset in the system. After that, we need to confirm there have complete bar code stick together into the form according the number of the asset. If there is do not have complete bar code, we need to re-print it according to the asset number.
Below is shown the bar code printer.

# data[].attributes.body
Wednesday!!! Today is a excited and lucky day for Loh Guan Lye Specialists Centre staff. Today, we are having a Hong Kong television and film actor come to our hospital - Sunny Chan Kam-hung. He is coming to give a talk and sharing with our autistic children's parents and our Specialists doctor about the topic of Autistic Children. Sunny Chan - he has a son who is infantile autism and he was quite from his actor careen and spent all his time focus on take care of his son.
Now, his children is look healthy and clear up's children and as a normal children compare to previous. Hence, our hospital has invite Sunny Chan as our speaker to give a talk and sharing about his experience of how to take good care of Autistic Children.

# data[].attributes.body
Yesterday, the Asset still not yet done scraping. Hence, we need to go to Lot 15 Carpark again today. When scrap the asset, engineering department will call a lorry to help us to send the dispose Asset either go to recycle or throw of it.
For the dispose asset, there are divide into 2 categories, which is either scrap or written-off. For scrap which means the dispose asset still have value (such as metal) and can sell to recycle company. However, for the written-off asset which means they do not have any value (such as wooden) and only can choose to throw it. After that, Ms. Loo will calculate either the dispose asset is gain or loss compare with the depreciation value of the asset.

# data[].attributes.body
Today I follow Ms Loo go to Lot 15 Carpark because there have the an engineering staff want to scrap the old asset. Normally, all the asset was destroyed or spoil, the staff of the department will request the disposal from Finance Department. When they want to dispose the asset, I will go to take the photo for the dispose things and as the witnesses.
After that, the dispose items will send to Lot 15 Carpark. There have a store room to keep the dispose items. When the store room is full, engineering department will request to scrap the asset and ask Ms Loo to go for the witnesses. So that, Ms Loo bring me together to go to the Lot 15 Carpark's store room.

# data[].attributes.body
Today I check Doctor's Advice Slip in the office. As previously I said, Doctor's Advice Slip is the doctor use to record the attendance of the patient, the consultation data, the state of an illness and operation or control that need to do by the patient. It is included all the procedure that need to do by the patient such as x-ray or blood test. Doctor's Advice Slip also is using for the Billing Department to easy them to collect payment from the patient. Hence, Doctor's Advice Slip will be at Billing Departmet ( it also known as one of the Finance Department for inpatient) after the patient do the payment.
Doctor's Advice Slip is responsible by Pooi Yee. Normally, she will go to collect it one a week. After she collected, I will help her to fill in the billing number of Doctor's Advice Slip according to the Tax Invoice and arrange it follow by the doctor's name. This will easy for her when she is checking the Slip.

# data[].attributes.body
Today finally can go in OT (Operation Theatre) again. Since from last two week go in OT, we arrange with OT staff so many time within this two week, finally they got free time for me to let me go in OT and guide me to check the Asset.
The asset I checked today is more on transfer item and operation tools. Normally, all the operation tools and item that need to use in operation will be autoclaves. The use of autoclaves sterilizer can sterilize solids, liquids, hollows, and instruments of various shapes and size. Autoclaves very in size, shape and functionality. A very basic autoclave is similar to a pressure cooker; both use the power of steam to kill bacteria, spores and germs resistant to boiling water and powerful detergents. Because of all the tools that need to use in the operation for patient, hence they must ensure it is all in clean and have been autoclaves.

# data[].attributes.body
Today I receive a call from Kala (a nurse) who want to dispose some Asset from Level 1 and ask me to go for the witnessed and take a photo. The Asset that want to dispose is the asset under Paeds Clinic (children clinic) and all the dispose Asset they put in Clinic 125 Level 1 (temporary is a empty clinic).
The asset included:-
1. Caterpillar Toys
2. Fridge
3. Weighting scale
4. Baby weighting scale
5. Table and chair
Afternoon, I assist my colleagues them to arrange the document boxes send down to the cabin. The total boxes that need to send down as many as 50 boxes.

# data[].attributes.body
Daily task:-
I complete checked the GRN Listing Inventory from 15.03.2017 to 18.03.2017.
Afternoon, I help them to keep the last year document into a box. We need to tie up the document according to the categories , Year and date. After that, we need to keep the document into the boxes that we have lable the financial year and name.
All of these boxes will send to our finance cabin which is located at Lot 15 staff carpark

# data[].attributes.body
The canteen food price is increasing!! The canteen in Loh Guan Lye Specialists Centre also know as cafeteria or KSB Restaurant (Koperasi Sendirian Berhad). Previously, the canteen set lunch for their staff is RM2.10 and now increase to RM2.40. For me as a internship, they do not included us as their staff. Hence, I only can use student price to buy their set lunch which is RM5.10 and now increase to RM5.40. Although it is expensive than their staff price, but it also consider cheap than the normal visitor price - RM7.90.
But I am very lucky to have a kindly and friendly colleagues and manager, because sometime when they do not having their lunch in canteen, they will help me to buy lunch.

# data[].attributes.body
Today I go to all outpatient clinic to do Tagging. Actually I had went to there previous few week, but unfortunately I can't found the Asset. Therefore, the sister who in-charge of the outpatient clinic(Sister Evonne) have a assign a nurse (Kala) to assist me to find the Asset that I can't find previous week.
Early in the morning, I go to do Tagging with Kala. We go a few Clinic in Level 1, Level 5 and Level 6. There have some Clinic can go in and some Clinic can't because there is a doctor in the room. We check until 12pm, and we go for lunch. After lunch time, we go in the clinic that morning we can't enter. Luckily, we got found some Asset that I have not to find previously. But we still left some few Asset which are us cannot find it too. I leave the document for Kala and she will help me to check with Sister Evonne and refer back to me after it.

# data[].attributes.body
Today I go do Tagging together with Ms Loo.
First, we go to Level 3A Ward (old wing) because they want to disposal a stainless steel locker cabinet and they need Ms Loo to as a witnessed. Ms Loo is who in-charge for the Asset in company. Although is disposal but the cabinet still can be use. Hence, we had donate it to a nursing home and they will assign a person to come to bring back the cabinet. Beside that, we also got check some other Asset at Level 3A Ward.
Second, we go to do Tagging at Level 5 Ward.
Third, Nursing Department.

We go these few places today for the Tagging. I am feeling good and thankful to go do Tagging with Ms Loo, because she will teach me and explain more about the hospital management to me.

# data[].attributes.body
Today I had learn how to use the photostate  machine to scan document in to computer (in PDF file).
First : you choose the "scanner" button on the photocopy machine.
Second : select the PC name that you want to transfer.
Third : select the paper size and choose the density of the document colour.
Fourth : go to change the file name.

Now, we can start scan. If there have more than one pages in a document, we can continue to scan the paper into the same file in 60 seconds. After all pages have done, press the "#" button. Hence, then document will direct transfer to the selected PC.
After scan, I have to file in all the document to their original place.

# data[].attributes.body
I continue my daily task today. But is not to go doing Tagging, is continue checking GRN Listing today.
All the Tax invoice payment will start doing from 13th and 14th every month. For example: Tax Invoice of March will start to do the payment on 13th April. Hence, we will trying to complete all the GRN Listing before 13th. Previously, the GRN Listing and payment is check by Ms. Anisa (account assistant).
But now, when I done my Tagging, I will assist her to do the GRN Listing checking. Today I complete Good Received Note of inventory from 08.03.2017 to 14.03.2017.

# data[].attributes.body
Today Loh Guan Lye Specialists Centre having a fire drill start at 2.30pm. Before that, they will start announce it thought the audio system from 1.30pm to let the patient know the fire drill will be start soon, so that the patient will not feel panic when heard the bomba alarm rang. This activities only involve the staff of hospital, the patient are excluded.
At 2.30pm sharp, got an announcement that there are having a red code emergency at Level 6 Clinic 633. After that, the announcement to leave Block 3 (for only the staff who participate) is on going. We follow instructions to leave our office, which is from Level 10 walk down to Level 1 (Old wing Lot 15 car park). There is an assembly point when happens emergency case. We all using stairs to walk down, because when fire happens lift will be not function. And we are encourage to walk rather than run.
Bomba is coming after it too.

# data[].attributes.body
Today I go to Level 9 Ward at New Wing. Level 9 Ward is a Premier Floor for the patient's Ward. Every ward is a single room and available with good view, wash room and fridge. Beside that, it is also included a set of tea furniture (round table and chair) and extra bed for the patient's family who need to overnight.
The Premier Floor included:-
I. Premier Suits (A-C)
II. Premier Suits (D-Y)
III. Presedential suite 9
The aim for the Level 9 Ward is "with a view for a comfortable & pleasant recovery".

# data[].attributes.body
Today very lucky!! Finally got chance can go in OT Room (operation theatre). There have 4 operation room in OT department and today only have 2 case, which means there have only 2 room is using for operation.
Today I checked the Asset in OT non-operation room and I feel very excited because this is my first time to entry the OT room. For the another 2 room is using l, so I can't go in. Beside that, I also go into the recover room in OT. Recover room is use for the patient who rest before and after operation. Patient need to wait at recover room after operation and wait the patient wake. After they are wake, they only will be sending to their own ward.

# data[].attributes.body
Early in the morning, I go to Rehabilitaion centre. I went there to check the Asset of physiotherapy and machines that use for patient to do the rehabilitation.
Rehabilitation centre included:-
i. Audiology Unit
ii. Lohgi Kids Club
iii. Physiotherapy, Occupational Therapy, Sports Injury, Rehabilitation & Gymnasium
iv. Psychology
v. Speech-Language Pathology/Therapy Unit

Rehabilitation Centre is located at Level 7 of Loh Guan Lye Specialists Centre. For their staff, they can use the asset to having a gym or jogging after working hour (5.30pm).Loh Guan Lye Specialists Centre is encourage their staff to do more exercise. Beside that, they also got provide yoga class every Thursday for their staff.

Afternoon, there have an internal audit for out finance department about standard 2 audit, which is about safety and environment.

# data[].attributes.body
Today I go to do Tagging at Front Office Department (FOD). Previously, I had done Tagging at there too. But now, they have bought the new asset and transfer asset from other department. Hence, I need to go to do Tagging for the new Asset and transfer asset.
After done the Tagging at FOD, I go to x-ray department and looking for Ms. Chiew Peng to do Tagging for new asset in X-ray Department.
Moreover, I also check the GRN Listing of Inventory from 04-03-2017 to 07-03-2017.

# data[].attributes.body
Today I checked the GRN Listing (Good Received Note) of Inventory. The GRN I had checked is from 01-03-2017 to 03-03-2017. Although it is only 3 days of the GRN Listing (Inventory), but it already have more than 300 items in different tax invoice. These inventory is hospital equipment that have been order by different departments. For example, CRD, OTD, PHA, PUR and SCP.
Normally, there are more inventory is from pharmacy and operation theatre.

# data[].attributes.body
Today I do filing in office. I filing all the Project Expenditure Detail Form and Fixed Asset Disposal/Transfer Form that I have done in these few weeks.
After that, I start to study the Handbook for GST for business that printed by my colleague.

# data[].attributes.body
I had done my service maintenance agreement in the past two days. Today I start check on Outsourced service contract.
After lunch, I went to Old Wing Level 6 Ward to do Tagging. Normally, doctor will go thought the patient ward to do checking in the morning every day. Hence, there is more convenient for me to do Tagging in the afternoon.

# data[].attributes.body
Today I continued to check the Service and Outsourced Maintenance Contract. I need to chi it according to the check list item that have been prepared.
Below are the check list items:-
1. Unit Head initial in every page of contract
2. Cover letter attached
- Unit head/Requestor Signature on cover letter
- Manager Finance signature on cover letter
- CEO signature
3. Senior Management signature on contract
4. Contract Period
5. Contract Amount
6. Stamping
7. Update master list
8. Prepare monitor sheet

# data[].attributes.body
Every year's end of the March, Loh Guan Lye Specialists Centre will employ outside auditor to help company do the audit. Hence, today I had given a task to check the Service and Outsourced Contract. There have more than 100 contract that need to check.
Service contract is like the equipment and machines that bought from supplier and establish a contract with supplier to ensure them come to hospital and do the service for the equipment and machines.
Outsourced contract is like employ outside company and use their human resource. E.g. Security Guards

# data[].attributes.body
Today, Ms Loo teach me about some GST basic knowledge, and teach me how to different the GST Tax-code. There have 3 types of GST Tax-code.
i. TX-RE-C - this is for office general use and can claim the GST
ii. TX-ES-C - this is code for direct use for patient and cannot claims the GST
iii. TX-CM - this code is for the equipment or machine that control under government and do not need GST

After that, my colleague Jossie also have print a handbook for Goods and Services Tax (GST) for business for me.

# data[].attributes.body
Today, I continue the GRN Listing Checking. Besides that, I also had learn some new thing today. Ms Loo teach me some accounting about Prepaid Insurance & Road Tax. The insurance payment included the hospital building, hospital equipment, director's personal insurance and also vehicle insurance and road tax. All the insurance will renew on September of every year, because their account closing date will be at August of the year.
Ms Loo teach me how to calculate the rate of insurance based on the total cost, and teach me how to debit and credit the account

# data[].attributes.body
Early in the morning, I go to Dental Clinic to do Tagging. Dental Clinic is just beside the Paeds Clinic at Level 1. I have to check before doctor start see the patient. There have 3 Dental Clinic, which is room 115, 116 and 117.
After that, I update the Project Expenditure Detail Form (Asset) in the system and filing the form into file according the CEA Number.
After lunch, I continue my GRN Listing checking (Inventory).

# data[].attributes.body
Today I'm not going to OTD because the person who guide me in OTD are not free today. Hence, I stay in office and doing paperwork. I continue check the GRN Listing of Inventory (February) by today.
There have a lot of Inventory GRN Listing of February. It take me whole day time, but still cannot complete it

# data[].attributes.body
Today I go to do Tagging at Operating Theatre Department (OTD). There have a lot of asset that need to tag. Before I go in OTD, I need to change the OT clothes and wear the OT cap.

The asset that need to check included:

Medical tools

Medical equipment

Hospital equipment

OT equipment

Furniture and etc

Hence, I only had done medical tools today. OTD is the department to do operations. Therefore, it is not allow to enter when operation is on going.
Afternoon, I do Tagging at ICT. All the software and IT system is all under ICT. I lead by Mr Choo ( ICT staff ) to check the asset and system at ICT office, ICT system room, CCU and some reception counter to check the ICT asset.

# data[].attributes.body
Today I continue to check the GRN Listing of Repair Maintenance (RM) and Maintenance Contract (MC). I done checking of RM in the morning and MC in noon.
After lunch time, Ms Loo bring me go around few place that I haven't do Tagging. For example, Operation Theatre Department, old wing patient ward and paeds's ward (Children Ward).

# data[].attributes.body
Today, I start to check the GRN Listing. I start checking the GRN of expenses (EX) of February. There have a lot of Tax Invoice that need to check. It took me whole day to complete it. In every complete set of purchase order included : Tax Invoice, Delivery Order, GRN and Purchase Order. Hence, we need to check with the GRN Listing that prepared. The item have to check such as : PO Number, Vendor name, GRN No., INV No., PO date and amount. After complete checking, the tax invoice need to arrange according the company's alphabet. For example : from A-Z.

# data[].attributes.body
Today, I has been giving a task to arrange the GRN Listing, which is Good Received Note Listing. GRN Listing have divided into different categories, it included:-
i. Consignment (CS)
ii. Expenses (EX)
iii. Asset (AS)
iv. Repair Maintenance (RM)
v. Maintenance Contract (MC)
vi. Inventory (IV)

Normally, all goods that order by all departments all will send to receiving store. After that, receiving store will send to each department. Receiving store also will come out a GRN (Good Received Note) according to the number of Tax Invoice and DO. Hence, GRN listing will come out according to GRN.

# data[].attributes.body
Today I checked the asset at my department - Finance Department. We are located at Level 10 New Wing of Loh Guan Lye Specialists Centre.
After that, I go to Quality Ansurans Department (QAD). It is also located at Level 10 New Wing. QAD is a department that control Form. They have a systematic process of checking to check all the Form whether is completed and meet the specified requirements. A quality ansurance system is said to increase customer confidence and company's credibility, to improve work processes and efficiency, and to enable a company to better compete with others.

# data[].attributes.body
Today I do Tagging at Level 1 Clinic of New Wing and Old Wing.
Level 1 Clinic at New Wing is a Cancer Centre. It is located behind the Reception Counter there. Moreover, there have more general Clinic at Level 1 Old Wing, it included Clinic 111 to Clinic 131.
Beside that, it also have Fertility Clinic and Women & Children's Clinic. In the Children's Clinic area, there are provide the children playground for children.

# data[].attributes.body
Today I do filing in the office. At previous two weeks, I had went to :-
1. ART - Assited Reproductive Technology Department
2. PUR - Purchasing Department
3. Level 5 Clinic
4. Level 6 Clinic
5. CRD - Customer Relation Department
6. FSU - Food Service Unit
7. X-ray department

Therefore, I checked and arrange all the document of these few department today. Before filing, I need to check all the bar code is there available and stick on the document. If there is no bar code, we need to reprint it and attached it on the document.

# data[].attributes.body
I go to Food Service Unit (FSU) today. FSU is the unit to monitor the service and food quality in canteen, heritage cafe and pantry of ward.
First, I go to canteen check the Insulated bowl base, bowl cover, plate base and plate cover in different size and freezer.
Second, I go to heritage cafe to check the freezer and some assets.
Third, I go to Block 2 Level 3 ward's pantry.
To ensure the cleanliness, before I go in to the kitchen of canteen and heritage cafe, I need to wear the cap.

# data[].attributes.body
Today I went to a few places to do Tagging.
First : Customer Relation Department (CRD)
The asset I had checked included Mystar Hand Truck, Camera, Solar Control Film.
Second : Garden of Loh Guan Lye Specialists Centre
The asset I had check such as Tulip Garden Set (single chair, long bench, table).
Third : Breast Cancer Centre
The asset I had checked such as Chrome Frame Sofa, Coffee Table, Series Chair, White Board and Hospital Examination Table.
Fourth : Cancer Wellness Centre
Fifth : Pharmacy Waiting Area
Sixth : Heritage Public Area
Seventh : Loh Guan Lye Building Signage

# data[].attributes.body
Early in the morning, I went to Urology Centre because I had make an appointment with the clinical nurse at 9am. The asset I checked at there included the Hospital Examination Table, Recorder, Doppler Ultrasound, and some furniture such as doctor chair, low back chair, lamp and table. After that, I went to Orthopaedic and ESWL Room too.

Orthopaedic is the medical specialty that focuses on injuries and diseases of your body's musculoskeletal system. This complex system includes your bones, joints, ligaments, tendons, muscles, and nerves and allows you to move, work, and be active.

ESWL (Extracorporeal Shock Wave Lithotripsy) is an outpatient surgical procedure for kidney stone disease. It is the room use by Urology Centre.

# data[].attributes.body
Today I do fixed asset checking at Clinic Plastic, Aesthetic & Reconstructive Centre. Although this clinic also located at Level 6, but it have a bit different compare to other clinic.

Previously, the consultants and doctor of Plastic, Aesthetic & Reconstructive Centre is the doctor who under Loh Guan Lye Specialists Centre. But now, the doctor of this clinic is more based on 'visitor'. It means, the doctor will only available when there have an appointment of patient.

Hence, I also  must to do an appointment with the nurse who in-charge this clinic. So that they can guide me when I doing Tagging.

# data[].attributes.body
Today I do Tagging at Level 6 Clinic. Before that, I went to Level 5 Clinic to complete my Tagging that yesterday I have not yet done (because there still have patient and doctor inside).

Then, I went to Level 6 Clinic to start my work. Level 6 is the Clinic for -

Ent

Neurosurgery

Orthopaedic

Plastic, Aesthetic & Reconstructive Centre

Surgeons

Urology Centre

There have many patient at Level 6 today. Hence, it cause me to take many time to complete tagging at each clinic (because I only can go in when doctor and patient are not around). I only complete three clinic today which are Ent, Neurosurgery and Surgeons.

# data[].attributes.body
I as usual reach office at 9am. After I prepare my document, I start to do my daily asset checking. Today, I checked the asset at Level 5 Clinic. The clinic I had checked included Clinic 501, 512, 513, 522, 523, 525, 526 and also Cardiac Lab (Clinic 516, 517).

When i do my Tagging in clinic, there have a problem that i had faced, which is when there have either doctor or patient inside the clinic, we are not allow go in to check the asset. Therefore, I need to wait at outside or make an appointment with the nurse and come back later when doctor is not around. Hence, it is take me a lot of time when want to complete checking

# data[].attributes.body
I done my Tagging at Radiology & Imaging Department and Purchasing Department (PUR) by today. In the Radiology & Imaging Department, I found that there have many room and services provided.
It included:

PET-CT Scan

3T MRIC

CT Scan

Fluoroscopy

General X-ray

Mammogram

Panoramic Dental X-ray (OPG)

Ultrasound Imaging

X-ray Bone Densitometry (Dexo Scan)

After that, i also went to Purchasing Department to check some asset.

# data[].attributes.body
Today, I go to do "Tagging" at Assisted Reproductive Technology Department (ART). ART is a technology used to achieve pregnancy in procedures such as fertility medication, in nitro fertilization and surrogacy. It is reproductive technology used primarily for infertility treatments, and is also known as fertility treatment.
For those patient, they will called ART as 'Fertility Centre'

Before I step in to ART, I need to change the protective equipment such as shoes, clothes and surgical cap. I also need to wash my hand as well before get in ART, it is used to make sure and maintain the sterility.

After that, I start to do my "Tagging".

# data[].attributes.body
Today I arrange the Fixed Asset Disposal/Transfer Form and Project Expenditure Detail Form. I arrange it according department. There have many department need to verify their asset, it included:

1. OTD - Operating Theatre Department

2. OPD - Out-patient Department

3. HRD - Human Resorce Department

4. ADM - Administration

5. BDD - Business Development Department

6. BIO, CRD, ENG, FIN, HIM, NUR, QAD, PUR AND etc.

As I mention before, OPD involve all the clinic in Loh Guan Lye Specialists Centre. Hence, I need to arrange the form follow by the clinic number. For example, Clinic 113, 126, 523, 525, 526, 609, 615, 737, 738 and etc.

# data[].attributes.body
At the previous week, I had done the assets checking of the transfer item and new buy item at different department. It included:

CCTV Room

Front Office Department (FOD)

Pharmacy

Central Services Unit (CSU)

Laboratory (LAB)

Accident & Emergency Department (A&E)

Out-patient Department (OPD) - Clinic 131

After done these "Tagging", we have few step need to do before filing.
First - we need to update it to the system
Second - we need to have a copy of bar code sticker.
Third - stick the bar code sticker on the Project Expenditure Detail Form
Now, we can filing it by following the CEA number.

# data[].attributes.body
I went to two department to do "Tagging" today.
First, I went to Accident & Emergency Department (A & E). There have not much asset that need to do tagging. Hence, I complete it in a short time.
After that, I went to Out-patient Department (OPD). OPD included all the clinic in Loh Guan Lye Specialists Centre but I only went to one of the clinic to check the asset, which is Clinic 131 - Dr. Sim Seng Keat (Obstetrician & Gynaecologist / Fertility Specialists)

# data[].attributes.body
Today I checked the asset at Laboratory Department (LAB). LAB is a place for blood test. There have two LAB in Loh Guan Lye Specialists Centre, which is at Level 1 and Rooftop.

Lab Level 1 is use for patient to draw blood and for those who want to donate blood. Lab at Rooftop is use to do blood test. For example, the blood will draw at Lab Level 1 and send to Lab Rooftop to do blood test.

There have a specialized lab staff to process the blood test and come out with result. The asset I checked included mobile donate chair, pigeon hole cabinet(used to out test tube) and some furniture.

# data[].attributes.body
Today, I stay in office to do some paper work. I had done two given task by today.

First : I have been given a task to fill up the Bill No. of Doctor's Advice Slip according to the Tax Invoice number.
Second : I need to arrange it follow by the doctors's name.

Doctor's Advice Slip is doctor used to record the attendance of the patient, the consultation date and fees, and the operation date and fees. In Doctor's Advice Slip, there will be also used to jot down the procedure that need to be taken by the patient, such as Ultrasoundand X-ray.

# data[].attributes.body
Today I do 'Tagging' at Central Services Unit (CSU). I have been leaded by Ms Loo go to CSU and meet the CSU staff - En Shahrol. CSU is a department in-charge on motor vehicle, such as:

Ambulance

Loh Guan Lye Staff Shuttle

En Shahrol guide me to check the asset in CSU office, motor vehicles and other electrical appliances in the vehicles such as speaker, DVD monitor(in staff shuttle) and stretcher(in ambulance).

Besides that, CSU also in-charge of all wheel chair in Loh Guan Lye Specialists Centre. En Shahrol help me to collect the wheel chairs that need to do 'tagging'. Hence, it is easier for my job. Thank you En Shahrol for the help.

# data[].attributes.body
My working is from Monday to Friday. Therefore, there are my off day on Saturday and Sunday.

Today, I arrange the Project Expenditure Detail Form from Operation Theatre Department (OTD). I arrange it according to the asset categories, it included:

Medical tools

Office equipment

Computer

Hospital equipment

OT equipment

Furniture

Electrical appliances

In the afternoon, I had make an appointment with Ms Kah (Unit Head of Pharmacy) to do "tagging" of the department at 4pm. There have two asset categories need to check by today, which are hospital equipment and furniture.

Loh Guan Lye Specialists Centre have three block, which is Block 1 & 2 (Old Wing) and Block 3 (New Wing). Hence, there has a pharmacy at old wing and another pharmacy at new wing.

# data[].attributes.body
Yesterday (9 Feb 2017) was Thaipusum and also was a holiday for Loh Guan Lye Specialists Centre.

Today I as usual to continue my fixed asset checking within the department. I go to Front Office Department (FOD) to do 'tagging' today.

First - I go to FOD staff room to check the furniture that transfer from Auditorium.
Second - I go to Block 3 Level 1 Reception Office to check the transfer items such as:
1. Panel Partition
2. Turin Series desk
3. MFC High Mobile Pedestal
4. Kella Low Back Chair Fabric
5. Digital Safe (safety box)

Third - Beside FOD at level 1, i also go to do 'tagging' at Level 5 and Level 6's reception counter.

Beside that transfer item, I also have check the new bought item in FOD.

# data[].attributes.body
Today I continue my fixed asset checking in CCTV room. Besides the fixed asset disposal/transfer item, we also need to check the new asset that just bought according the Project Expenditure Detail form.

Asset which want to purchase by any department and above RM500, they need to submit a CEA form to finance department. Hence, we need to check whether the new asset is available at the certain place together with the bar code.

If there have no bar code, we need to apply the new bar code on the new asset. After that, we need to take a photo of the asset together with the bar code. We called it as "Tagging".

# data[].attributes.body
Today, Ms Loo bring me to go around the Loh Guan Lye Specialists Centre. I found that there has a Heritage Cafe in Loh Guan Lye.

After that, we going to check the Fixed Asset Disposal or Transfer Form from CCTV room. For example, there have an asset (chair) transfer from library to CCTV room. Hence, as we in-charge in fixed asset department, we need to go to CCTV room to check whether the asset has been transfer and replace the old bar code with the new one.

# data[].attributes.body
It is a first day that i start my internship at Loh Guan Lye Specialist Centre (Financial Department). It is a private hospital located in Penang. My working hours start from 9am to 5.30pm.

When i reach Loh Guan Lye Specialist Centre in the morning, i had reported myself at HR department. They ask me to fill up a personal information form and get the photocopy of result and certificates from me. Hence, they bring me to financial department. HR staff introduce me to the Financial Operations Manager who called Ms Lim Sook Fong.

In financial department, they assign me to do fixed asset part and lead by Ms Loo Seow Pei. Ms. Loo is an account assistance who focus on fixed assets part. Ms. Loo introduce me to the staff and give me some briefing about financial department and my job.

At first, Ms. Loo ask me to photocopy some document such as tax invoice and delivery order and teach me how to filing as well. My lunch hour is from 1pm to 2pm and take turn to go out eat.

After that, Ms. Loo teach me how to check the Capital Expenditure Approval Form (CEA) and fill in the Project Expenditure Detail with reading from the tax invoice and delivery order.