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1. Be in agility
2. Facilitation is collaboration
3.Faciliation is both science and art

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1.  Facilitation is naming it, sharing what you observed, not try to fix it.
2. Coaching is in the moment, coming up with the solution together, in a group dynamic.

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How do I get my audience to be more engaged and contribute to the conversation.

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1. My mindset needs to be open at all times
2. Facilitators focus on the process
3. A coach knows the needs of his team

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1. A good facilitator find ways for the entire group to be on an equal playing field
2. Coaches let their team members reach their own conclusions and then guides them to their goals

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How do I avoid over coaching my team?

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1. Facilitating is holding the process vs. the content
2.^ holding the group agenda vs. your agenda
3. Facilitation is dynamic - esp. with roles  (process, developmental, coach)

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1. On opening and closing a facilitation- your audience is most engaged in the first 5% and last 10% of your facilitation
2. Facilitation is collaboration (I definitely fall into the pattern of a presenter vs. a facilitator)

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When experiencing heat within a group/ audience, how do I use collaboration to come to an agreement (where everyone has buy-in on the decision)?

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I do not own the content, or outcome! Facilitator is a neutral role.
Training and Facilitation are different things.
Either/Or assumptions live on a spectrum. I'm not sacrificing efficiency for the sake of collaboration, it's not as simple as that.

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Embracing space and patience will be key for me in my own growth here, and remembering that it is not about me, or the outcome, will be my drone note for a while.
"What is your science, How is your art" feels so universal, for me it drives home the nuance and individuality of the "how."

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I think I need more clarity understanding the basic/developmental/coaching. Would you be able to provide examples?

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1. How we communicate with each other will either move us forward or hold us back.
2. Being neutral as a facilitator is helpful to gaining trust from the group (and encouraging more sharing).
3. As a facilitator, my focus needs to be more on group dynamics and less on content.

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1. We have blind spots that without feedback, will be hard to realize.  Ensuring I have the self awareness around these blind spots is key to contributing content that is neutral and unbiased.
2. My role in facilitating is helping others dig for solutions.

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I'd be curious to hear some real examples of when neutrality is lost. What does that look and feel like?

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1. Presenting = content (fixed mindset)
but Facilitating = collaboration (growth mindset)

2. There are 3 types of facilitation: Basic, Developmental, and Team Coaching

3. I loved your example questions of presenting vs. facilitating (i.e Here's what I see vs. what are you seeing)

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1. True facilitation will have the group much more engaged with the content
2. When facilitating, it is likely that even as the facilitator, I stand to learn something from my audience and their contributions

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How do I manage a situation when at some point, I need to own the conversation and make a decision/move on? How do I do this without making others feel powerless?

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1. Facilitation isn't about delivering content, it's about facilitating collaboration
2. Field maintenance is key when facilitating to a group. Keeping a pulse on: what you are seeing, what you are missing and what you need to move forward.
3. A facilitator should recognize that conflict among group members is natural. Conflict should be expected and dealt with constructively.

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1. I tend to worry more about delivering the content and not necessarily how to facilitate in a way that inspires collaboration.
2. I need to let go of what I think the end result should be and create an inclusive space where I am open & welcoming of different outcomes.
3. As a facilitator, your job is to keep your group engaged by including a variety of learning experiences, such as questions, role plays, practice exercises, and opportunities for learners to share their experiences and learn from one another.

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Not necessarily a question but what comes up for me personally is, being able to listen and ask powerful questions in the moment and ensuring I'm not leading someone or a group to the "right" answer.

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1.) Facilitation is more than delivering content.
2.) Facilitation is a dynamic process and being agile is key.
3.) Things won't always work out but it is ok to course correct and try something different.

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1.) Facilitating involves creating space for the work to happen.
2.) Facilitation isn't presenting and vice versa. I need to be more flexible.

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Realizing that this is a skill that takes practice even if presenting comes naturally - facilitating may not.

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1) Being ok with silence and sitting in it for a little to allow for space
2) Collaboration is a big part of facilitation vs presenting the content.
3) Building trust with the group will allow for more engagement. As a facilitator playing a neutral role will support this.

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1) The importance of a opening and closing when I am facilitating. It dictates how the facilitation will go and how it landed with the group.
2) Being able to identify when I am presenting or facilitating

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If you notice your audience is no longer engaged how may you create excitement and increase engagement?

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1. How you facilitate is an art. It is more impactful to know how to be vs. to know exactly what to do.
2. The goal is to facilitate collaboration over content.
3. By staying neutral, you can help your team find a new perspective.

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1. I focus on holding my own agenda versus holding the groups agenda. I am committed to practicing more agility, and the ability to pivot when necessary.
2. Moments of heat and tension should be welcomed. It is okay to name it when these moments come up.

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If there is a clear agenda laid out, how do you balance getting through the content versus holding space for a topic that needs more attention in the moment?

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1) Facilitation is a lot more the just delivering the content.
2) Facilitation is about creating a space for your audience, it’s about channeling inspiration and creating collaborative thinking amongst a group/your audience.
3) Things may certainly not go as you had planned or may turn out differently then your imagined, but that does not mean it was bad, or you did not do a good job.

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1) I sometimes will put to much into making sure the content is all delivered, facilitating is about also having agility. Perhaps the group is really diving deep into a particular part of the content and creating a great connection and that’s what’s needed. I need to be able to observe this and be agile.
2) I need to work on my openings and closings, I did not realize how important both are, learning this was really interesting!

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I want to develop skills that allow me to transition from topic to topic, I want to know how to get my audience to that deep level of thinking and connection. How do I keep that level of engagement!

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1 - Not to focus on the content, make room for and encourage collaboration
2 - Field Maintenance: what can I say as a facilitator to continue and deepen the conversation
3 - Flowing between the 3 stances of a facilitator, knowing when to step into the different stances based what is needed by the group

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1 - I try to fill the silence with my own input and opinions so that I and others are not uncomfortable. Learning to be more comfortable in the silence and giving space for thought.
2 - I do not fully utilize the opening and closing of facilitation with the important info, focusing too much on having enough content to fill up the amount of time allocated for the meeting/conversation.

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1. Important to be checking in with myself as to whether I'm Facilitating or Presenting to ensure I'm prioritizing creating the space to collaborate over delivering content.
2. Grounding in neutrality as a facilitator to allow for safe and productive discussions from all perspectives.
3. Practice leaving more room for silence when it's needed. Not leaping to move the conversation ahead with more input, sometimes the silence is what's required.

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How do I differentiate between allowing for conversation to deepen, and prioritizing what is on the agenda (stepping in and moving the conversation forward/onto the next topic to be covered)?

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1. I definitely fall into a trap of presenting vs. facilitating.
2. I am also guilty of moving through moments of silence vs. letting them breathe a minute.

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What are some great ways to quickly check in with my facilitation to ensure I'm remaining neutral and not steering the conversation or outcome towards a desired result or set objective? Are there any 'language red flags', behaviours etc. that I could be unaware of?

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1. Do not focus on the content focus on collaboration and engagement.
2. Do not be super attached to your plan, things may not go as planned but that does not mean you did a good or bad job
3. Stay neutral, by staying neutral you leave room for a safe space that invites everyone to engage in the content.

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1. When facilitating, your audience is most engaged at the beginning and end.
2. Be careful of presenting vs facilitating. Do not be so attached to the content that you snuff out a chance for engagement/collaboration.

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If conversation goes longer than expected and there is more material to be covered, how do I know when to cut in and move forward with content vs. throwing out my agenda and allowing the discussion to continue.

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I've been curious about ways to create space for all team members to feel engaged via zoom and motivated to jump on video to contribute

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- I have an opportunity to focus on Neutrality & letting go of what I 'want' the group to take away, giving space for different perspectives to share what their experience is
- the opening & closing being the most engaged parts of a facilitation I think can be said for a number of situations, made me consider where else I can be summing up content / commitments more clearly

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- Facilitating = universal understanding
- How to be is the art of facilitation, part of that is strengthening the relationship between the many with the many
- It doesn't have to be a scary thing, it's just like being a 'host' at a gathering

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-what=science
how=art
- No need to over contribute, get comfy with silence
- establishing trust creates an opportunity for better collaboration

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-The first and last 10% of your facilitation is the part that makes the greatest impact
- I need to work on not feeling like I need to control the content and the process, leave the space for the collaboration, thats why we are all here

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How do you pull back your audience to the content if you feel like you've lost them somewhere in your facilitation?

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*to be a good facilitator requires a lot of practice, with accepting failure as part of the growth
*there are many different approaches
*reading the audience is an art form

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*facilitation can be organic in the learning process
*shifting the beginning to have more impact - less about logistics (which is what we are told to lead with)
*observing the audience more, to shift when needed

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When content must land how to stay neutral

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1) Facilitation is an art and a science
2) Facilitation is about strengthening collaboration within the group
3) Do not be attached to your plan

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1) Facilitation is sharing how you got there
2) Leaving space for silence and not feeling uncomfortable

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Why I feel like I cannot let go of the agenda and be in conversation?

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1. Let go of set expectations and fears.
2. Having a well rounded approach to facilitation leads to success.
3. Read the room.

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1. Capture your audience from the beginning.
2. When you are facilitating you are encouraging the conversation to lead itself within the group so they are more willing to engage and share while also discussing amoungst one another.

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What are some questions I can ask to get a sense if the content is landing.

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1. Facilitation is something that can always be fine tuned and bettered.
2. Adjust your facilitation to your audience best you can.
3. Don't be attached to your plan/agenda.

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1. It's all about collaboration.
2. Leave space and get comfortable with silence.

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How can I maintain engagement for the entire group?