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NEW GOOD PRACTICE - LGBT & SHELTERED HOUSING

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NEW GOOD PRACTICE - LGBT & SHELTERED HOUSING

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"Older LGBT people “have experienced a lifetime of discrimination, fear and isolation. This continues to impact on their expectations of housing, support and care as they age, and their anxiety about facing further discrimination” and “many of their peer age group are still homophobic”. ₍Guardian, 27 June 2016)

Many older LGBT people struggle to find LGBT-friendly accommodation. Specialist schemes are rare, schemes are often not advertised as ‘LGBT-friendly’ even when they are. Erosh members have reported discrimination experienced by LGBT people when they move into sheltered & retirement housing to the extent that sometimes they 'go back into the closet'.

Our new guide will focus on improving your understanding of the needs and concerns of older LGBT people so you can provide more effective support, help overcome discrimination and homophobia, and actively promote your schemes and services as LGBT-friendly. It will cover:

Key definitions

Links with legal, regulatory, and policy frameworks

Housing and support needs of older LGBT people

How you can support older LGBT people

What older LGBT people experiencing discrimination/homophobia can do

Good practice examples and sources of information and advice

As always, we really want your input:

Is there anything else you think we should cover?

Have you experienced particular issues our guidance should address?

What are you doing to identify the needs/concerns of older LGBT people?

What are you doing to support older LGBT sheltered & retirement residents?

Do you have any examples of good practice we could include in our guide?

Please contact Rebecca Mollart with your input at ceo@erosh.co.uk

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You may already have seen our good practice guide on hoarding, but do you know about the 10% discount for erosh Members on the following Clouds End training?

Hoarding Awareness for Professional Practitioners - LEVEL 1
31 October 2018, Capsticks, London. £175 per delegate including lunch/refreshments + 1 free hour mentoring call.
Hoarding Awareness for Professional Practitioners - LEVEL 2
30 November 2018, Capsticks , London. £175 per delegate including lunch/refreshments

To book contact help@cloudsend.org.uk.  07939 059470
To become an erosh member click here.

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Older People's Housing Conference - don't forget to book!

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Older People's Housing Conference - don't forget to book!

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Places are going fast at the joint erosh/CIH Cymru Older People's Housing Conference in Swansea on Tuesday 4 December. Should be a great event - click here for the programme and to book. Discount for erosh members. To become an erosh member click here. Sponsorship opportunities available too.

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Our Service Impact Tool (SiT), which helps you identify the contribution (including potential cost savings) you make to the achievement of health, social care, and public health indicators, outcomes, and targets, was quite popular but members felt it was too complex and asked us to develop something simpler, more user-friendly and free! The new SiT Lite is more basic and simply provides you with a template to input the things you do to contribute to the achievement of relevant health, social care, and public health indicators. It also lets you input your costs, local or national costs you want to compare you costs with, and produces a handy graph showing the total costs savings yours services can make. Erosh members can download the tool here.

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More members = more services for members! You are in a fantastic position to help us recruit more members by:

Telling colleagues about us and what we offer

Sending them a link to our website

Inviting them to a network meeting

Showing them our presentation on erosh and member benefits which you can access here.

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NEW GOOD PRACTICE BRIEFING - DIGITAL SWITCHOVER

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NEW GOOD PRACTICE BRIEFING - DIGITAL SWITCHOVER

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New technologies make our homes more convenient and accessible, and mobile communications make our working lives more efficient. There are new ways of accessing information as well as ‘data driven’ devices predicting our behaviour and needs. The technology used in housing and care is however relatively traditional and based on analogue telephone lines with stand-alone devices connected to dedicated monitoring systems. Over the next few years, the UK’s telecommunications infrastructure is being upgraded to digital connectivity. Sheltered & retirement housing providers must prepare to minimise disruption, ensure service continuity, and avoid compromising the safety of vulnerable service users; as well as to maximise the opportunities digitisation offers.

Our new briefing, coming soon, will help you understand what the ‘digital switch’ means for you and to prepare. It will cover what you need to know (nothing too technical!); the benefits and implications of switching, and a handy checklist. Let us know your concerns and good practice by emailing ceo@erosh.co.uk

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Have you downloaded our Good Practice Guide in Loneliness & Social Isolation?

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Have you downloaded our Good Practice Guide in Loneliness & Social Isolation?

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As the number of older people is increasing and people are living longer, loneliness and social isolation is increasing. There is a growing body of evidence about the role older people’s housing plays in tackling loneliness and social isolation, but a lack of practical guidance. Our guide, supported by Kier and with a foreword by our patron, Dame Esther Rantzen, consolidates this evidence, highlights the positive role sheltered and retirement housing plays in reducing loneliness and social isolation amongst all older people, and includes good practice guidance for those who support older people who are, or are at risk of, loneliness and social isolation. Erosh members can download the new guide here. To join erosh click here.

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Are you up to date with the new GENERAL DATA PROTECTION REGULATION (GDPR)

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Are you up to date with the new GENERAL DATA PROTECTION REGULATION (GDPR)

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The new GDPR (from May 2018) introduced new requirements for how organisations process personal data. The fundamental principle is the individual’s choice to say ‘no’. All organisations must comply for the whole time they process personal data. The GDPR strengthens some existing rights and includes some new rights. Our new Briefing examines the key changes and their implications, includes sources of further information and a handy good practice checklist. To become an erosh member click here.

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Erosh members on EAC’s flagship website 

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Erosh members on EAC’s flagship website 

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Elderly Accommodation Counsel (EAC) helps older people make informed choices about their housing and care needs. Its flagship website www.housingcare.org.uk provides free information and guidance for older people, relatives and carers, and professionals. It includes specialist directories of 40,000+ retirement housing developments and care homes in the UK, with nearly 3,000 available properties updated weekly. A Directory of Home Services provides information to help older people live safely and independently at home.

Erosh members are highlighted on the website which demonstrates your commitment to best practice and continuous improvement and enables you to showcase your schemes and services. If you haven’t already done so, please contact EAC to make sure information about your schemes is up to date so the site is as useful as possible to older people.

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Become an erosh Trustee and help us champion quality housing and support for older people

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Become an erosh Trustee and help us champion quality housing and support for older people

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Do you feel passionately about housing and services for older people? Can you contribute to our organisation and make a real difference? We are looking for new people to join our active, friendly and committed board of trustees and help us achieve our goals. We are particularly looking for people with accountancy experience for the vice-treasurer role; and people with company secretary or Charities Commission experience for the secretary's role. More information here.

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Did you know you can help us by donating?

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Did you know you can help us by donating?

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No matter how small an amount, it all helps us to carry on campaigning for and promoting good quality housing and support for older people. Just click on the Donate button on the top of this page.

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Looking for a new role? Have a job to advertise?
Click here to find out more...

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Click here to join them...

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Click here to view our latest issue