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The beginning of the story starts when a young girl named Hannah commits suicide. The main character “Clay” receives taps from her after her death explaining why she killed herself; and how every individual on the taps is responsible. 

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The mentor in this story is Clay's best friend Tony. Tony is the one who is passing around the taps and is trying to get people to understand that their actions affect other peoples lives. He constantly help Clay on his journey of understanding Hannah’s intentions by sending out these tapes.

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Clay struggles with hearing the stories of the other students story that ruined Hannah’s life and still going with school with them. He sees everything differently and he’s not sure how he will ever move on from this…He also struggles with keeping everything he knows a secret. His brain is constantly distracted by Hannah and he even fell off his bike and cracked his head open because he can’t focus.

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As he continues to listen to the taps he realizes that he didn’t know Hannah as well as he thought he did. This causes him to start paying more attention to everyone and understanding their stories. His empathy goes up and all he wants to do is help others so he doesn’t lose another friend and potential lover.

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Finally Clay comes across his tape. The tape that will explain how HE ruined Hannah’s life and contributed to her suicide. As he listens Hannah’s 1st words are, “Clay you don’t deserve this.” As he continues to listen he realizes that he didn’t contribute to her death but he also didn’t help prevent it. He was simply a by stander when he knew she needed help. He knew that there was better for her yet he was always to scared to speak up. A push over. This is when he realizes that his life needs to change for the benefit of others. 

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After finishing his own tape and listening to the last. He realizes what did it. The suicide can’t be blamed on anyone because it was everyone in Hannah’s life who didn’t protect or treat her well. Clay reflects on everything he did and realizes what he could have done better. 

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At this point in the story Clay has decided to be a better person. There’s this girl that started talking to him but Clay thought she was a weird outsider and ignored her. But he starts talking whenever she approaches now. It’s a small change but he hopes it makes a big impact on her life. 

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Clays greatest fear is that something like this will happen again and somehow it will all be his fault again. But that’s the thing no one can do anything to prevent someone else’s final decision. But to be aware of your own impact can result in someone’s decision never leading to something so traumatic and irreversible as suicide. Clay is relieved to now be aware of his effect in this world and he plans to use it in euphoric ways rather then being the guy who just watches.

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Clay has made better friends and has a more positive mental health now that he has come to the end of his grieving. He has made the environment better for himself and others. He is kind to everyone and has become so empathic and concerning with others. 

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No matter what Hannah will always have an impact on his life. Clay misses her everyday he goes to work and she’s not there. Every time he walks down the hall and he doesn’t see her smile it bothers him. But the morals of “Hannah’s story” Is not to heal but to know. Now Clay knows and it does make him act different.