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Unit 1: Your company is going to host a corporate event in the next six months. As a managing director, write an email (120-140 words) to your staff to inform them about plans to organize this upcoming event.

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Unit 1: Your company is going to host a corporate event in the next six months. As a managing director, write an email (120-140 words) to your staff to inform them about plans to organize this upcoming event.

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Dear Ngoc,

With reference to our company turning 10 years old next September, I would like to inform you that our company will celebrate its founding anniversary. Company anniversaries are a great opportunity to bring the whole team together to remember how it all started, to dream about the future. Our company will organize events in expensive locations such as five-star hotels, conference centers and we will hire an outside event organizer because the company needs to organize the event professionally. Attendees include employees, managers, key customers, partners... Besides, the event is especially important to convey information to more customers. The event will take place from 3pm to 9pm. First, the company president will talk about the history of formation and development over the past 10 years, then award prizes to excellent units, and there will be some activities during the event. I have attached a detailed agenda list below.Then, we will have dinner to thank everyone who will be present that day. Finally, the celebration will end with cultural shows. I look forward to seeing you at the company event.

Best regards,

Bich Hai.

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Unit 2: Write an email (120-140 words) to your friend to give him/her information about the corporate culture of a company or an organization where he/she is going to apply for a job.

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Unit 2: Write an email (120-140 words) to your friend to give him/her information about the corporate culture of a company or an organization where he/she is going to apply for a job.

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Dear Ngoc,

Thank you for your email, glad to hear that you are about to apply for my company, Vinamilk branch in Hanoi. As you know, every company and organization has a corporate culture. I feel fortunate to have worked here for almost 2 years and I am very impressed with Vinamilk's culture.

First of all, the company's impressive logo uses two main color tones, pure blue and white. The Vinamilk logo is both a characteristic for the milk brand and a message of its commitment to bring the community the best source of nutrition and quality. The slogan is "Stand up Vietnam". The main uniform is a t-shirt with 2 main colors like the logo itself. With the Vision "Becoming the leading symbol of trust in Vietnam about nutrition and health products serving human life" and Core Values ​​"Integrity, Respect, Fairness, Ethics, Compliance" “Vinamilk is always at the forefront of product quality and people. The working environment is professional but equally friendly and open. employees are always reputable, listened to and shared; Each employee feels he is an important link in a united and strong team. With nearly 45 years of experience, with a long tradition, the company always understands customer needs, enthusiastic and experienced staff, modern facilities, machinery and equipment.

I hope the above information will help you . I wish you success in your application and I look forward to seeing you soon in the future as a colleague.

Best regards,

Bich Hai.

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Unit 3: You are a customer service officer. Write an email (120-140 words) to a customer about the guarantee policy of a product he/she has bought online from your company recently.

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Unit 3: You are a customer service officer. Write an email (120-140 words) to a customer about the guarantee policy of a product he/she has bought online from your company recently.

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Dear Ngoc,

First of all, I would like to thank you for your trust and support in our products and have a nice day. I know that 2 days ago you bought online on our company's website a Dell XPS 15 laptop. To ensure the interests of customers, I’ll tell you about the warranty policy of the product you purchased. Dell XPS 15 costs 22,000,000 VND. Currently, my company is offering 5% discount and will guarantee 2 years from the date of delivery.

If your product covered by this warranty is defective due to a manufacturing defect, we will repair or replace the product free of charge at our discretion. Only original, unchanged and unmodified items are covered. This warranty does not cover accidental damage, improper care, negligence, normal wear and tear or natural breakdown of colors and materials over time and use. Damages not covered by the warranty or beyond the warranty period may be repaired at a reasonable rate and a fee will be charged. And we will not be responsible for lost products. Therefore, you should preserve it carefully, clean it regularly.

Once again, thank you very much for using our products, I hope that you will continue to support us in the next products.

Best regards,

Bich Hai.

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Unit 4: Write an email (120-140 words) to one of your colleagues to tell him/her about a negotiating style (soft, hard or principled) you are interested in.

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Unit 4: Write an email (120-140 words) to one of your colleagues to tell him/her about a negotiating style (soft, hard or principled) you are interested in.

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Dear Ngoc,

Recently, I have been learning about negotiation styles and principled negotiation has intrigued me, which is quite important. Don't know if you are interested in it?

As you know, there are typically three types of negotiating styles, which are hard, soft and principled negotiation. Principled negotiation is one of the most useful approaches to resolving a conflict. If the parties can achieve a positive relationship, the objective becomes one of finding common interests that can help generate options for mutual gain. Difference from hard and soft negotiations, in principled negotiations, neither party negotiates from “ position of power”. The biggest advantage is that it reaches a favorable outcome for both parties while maintaining a good relationship.

However, this negotiating style does not always work and it might expect longer and more careful preparation than other types. Also, it may require negotiators to have more skill and experiences. To dissolve these problems by principle, negotiators often try to identify a common interest in order to give a creative solution or discuss a fair criterion. When the negotiations end, both sides know that they have worked together to find a solution that fits both of their needs. That is why, after the negotiations end, they can continue to maintain a relationship based on mutual respect.

I hope my sharing will make you feel interested in this style of negotiation.

Best regards,

Bich Hai.

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Unit 5: Write an email (120-140 words) to one of your relatives who is living far from family to tell him/her about a type of bank account that is the most suitable for him/her

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Unit 5: Write an email (120-140 words) to one of your relatives who is living far from family to tell him/her about a type of bank account that is the most suitable for him/her

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Dear Ngoc,

I am writing to give you some advice on choosing the right bank account. A checking account is suitable for a student going away from home like you. Every month, your parents will send you some money to pay rent and living expenses. Moreover, it is also very convenient for payment via bank card or online transactions. Nowadays, checking accounts is very popular and used by everyone. To open this account, the account holder must be over 18 years old. Besides, the one who wants to open the account has to have a valid form of identification. The checking account has very low interest rate and various from bank to bank. The average interest rate that most banks offer account holders is at 6% per year. The minimum balance of checking account is 50,000 VND. Maybe in the future, I will need other types of bank account, but at present I believe checking account is the right choice.

With love,

Bich Hai.

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Unit 6: Write a paragraph (120-140 words) to describe the trends of the chart below. The chart shows the movement of Vietnamese gasoline prices in 2017. Summarize the information by selecting and reporting the main features and make comparisons where relevant. (Unit: USD/ Liter)

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Unit 6: Write a paragraph (120-140 words) to describe the trends of the chart below. The chart shows the movement of Vietnamese gasoline prices in 2017. Summarize the information by selecting and reporting the main features and make comparisons where relevant. (Unit: USD/ Liter)

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The graph illustrates the changes in Vietnamese gasoline prices in 2017.

In general, as it can be seen from the graph, VN’s price of gasoline increased in the year.

In January, it stood at 0,78 USD/liter. After that, it fuctuated to April before there was a steady fall of 0,05USD till July. The period from July to October witnessed a sharp rise in the gasoline price to 0,8USD/liter. The price reached a peak at 0,82 in November.

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Unit 7: You are going to graduate and apply for a job which is in line with your major at university. Write a full CV (200-250 words) to your employer.

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Unit 7: You are going to graduate and apply for a job which is in line with your major at university. Write a full CV (200-250 words) to your employer.

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DO THI BICH HAI

Minh Khai st., Bac Tu Liem dis., Hanoi City

(+84) 986463431

Email: Dothibichhai.haui@gmail.com

SUMMARY

More than 1 years experience in sales industry. Graduated with a good bachelor's degree in economics from Hanoi University of Industry. Excellent track record in analysis  potential customers.

Now seeking to leverage experience in Business Professionals position.

EDUCATION

- Nguyen Hue High School                                               September, 2017 – May, 2020

High School Diploma

- Hanoi University of Industry                                              August, 2020 – June, 2024

Bachelor’s degree in Business, Certificate in Office Informatics

EXPERIENCE

Sales assistant – May Store

·        Greeting customers when etering or leaving

·        Maintained a clean and tidy at store

·        Kept reports of cash and credit transactions

QUALITIES & SKILLS

·        Event Management

·        Sales Analysis

·        Excellent Lead Analysis

·        Cooperation with Sales Department

·        Marketing Communications

·        Team Management

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Unit 8: Write an email (120-140 words) to your close friend to share experiences in your last/ latest job interview with him/her. 

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Unit 8: Write an email (120-140 words) to your close friend to share experiences in your last/ latest job interview with him/her. 

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Dear Ngoc,

I’m writing to share you about the last job interview. When I was in the second year, I applied for the position of sale assistant at May Store. After 2 days sending application form, I was called for an interview. My interviewer was Mr. Nam , he is sale manager of store. At first, he ask me about personal information. Then I was required to provide information about strengths and weakness. After that, he wanted to know about my work experience. The part I like most in the interview is about strengths and weakness because I carefully prepared such question before the interview, I answered them quite well. I was happy when Mr. Nam said that he was very impressed by my answers. Despite my careful preparetion, I did some mistakes in the interview. I didn’t have much work experience at the position that I applied. Although I was not offered the job, I gained valuable experience from this job interview.

With love,

Bich Hai